Muxlab Longreach ii 500126 User manual

P/N: 94-000709-A SE-000709-A

LongReach II

Active CCTV Receiver Hub

500126 [8P], 500127 [16P]

Installation Guide

e 2

Printed in Canada. No part of this publication may be reproduced,

stored in a retrieval system, or transmitted in any form or by any

means, electronic, mechanical, photocopying, recording or

otherwise without prior written permission of the author.

Trademarks:

MuxLab is a registered trademark of MuxLab Inc.

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Table of Contents

1. Overview .........................................................................4

1.1. Description........................................................4

1.2. Features.............................................................5

2. Technical Specifications ................................................6

3. Installation Procedure .................................................10

3.1. Pre-Installation Checklist ...............................10

3.2. Physical Installation (500127) ........................11

3.3. Installation Procedure .....................................13

4. Troubleshooting ...........................................................17

4.1. Technical Support Information.......................18

5. Product Warranty Policy ............................................19

e 4

Overview

1.1. Description

The LongReach II Active CCTV Receiver Hub (500126, 500127)

allows analog CCTV video signals to be transmitted up to 1 mile

(1.6 km) via a Category 5e/6 twisted pair cable when used in

conjunction with MuxLab’s passive CCTV baluns (i.e. 500000,

500009, 500022, 500024) at the camera end. The LongReach II

Hub features Automatic Gain Control (AGC) and Ground Loop

Isolation (GLI) for reliable and stable image quality. Once

installed, no adjustments to the hub are needed. The hub

automatically adjusts the brightness, sharpness and color intensity

of the video signal based on the actual cable conditions such as

cable grade, distance, environmental effects on the cable, etc. Once

installed, there is no further need to go on-site to check the video

signal. Any further enhancements to the image may be made at the

camera, monitor or DVR. The product requires a 5VDC, 13 Watt

power supply (included) and connects directly to the DVR, IP

encoder or matrix switcher. The LongReach II Hub also allows

video, remote power and 2-wire PTZ control to be combined over

Cat5e/6 cable and features ground loop isolation (GLI) for

optimum video transmission. The hub also features surge

protection for more reliable operation.

e 5

1.2. Features

•8 (500126) or 16 (500127) channels

•Up to 1 mile via Cat 5e /6 UTP with passive CCTV

Balun at camera

•Video, power and PTZ over one Cat5e/6

•Auto Polarity Correction

•Automatic Gain Control for brightness, sharpness and

color

•Ground Loop Isolation

•Diagnostic LEDs

•Connects directly to CCTV receiver equipment

•Works with passive CCTV Baluns

•Supports MuxLab mounting accessories

(500900/902/910/915)

•Requires floating 5V DC, 13 W power supply

(included)

•2-year warranty

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Technical Specifications

Specifications

Environment CCTV composite baseband video; NTSC,

PAL, SECAM

Devices CCTV cameras, monitors, DVR, switchers,

IP encoders, and other CCTV equip.

Transmission Transparent to the user

Video

Bandwidth 20 Hz to 8 MHz.

Input 1.5 Vp-p max, 100Ω, balanced (RJ45)

Output 1.1 Vp-p, ± 1 dB, 75Ω, unbalanced (BNC)

Insertion Loss -14 dB minimum for luma, -60 dB minimum

for chroma. Determined by Automatic Gain

Control.

Return Loss Greater than 15 dB over the frequency

range

Common Mode Rejection Ratio Greater than 40 dB @ 3.85 MHz

Ground Loop Isolation Up to +/-50VDC

Video Signal Polarity Automatically adjusts for any polarity

Max. Distance via Cat5e/6 Passive interface balun: 5,000 ft (1.5 km)

Active interface balun: 7,000 ft (2.1 km)

Max. Distance via coax RJ59 30’ (9 m) between the unit and TV monitor

Diagnostics LED 1: ON if power present, LED2: ON if

video signal present

Video Controls Automatically adjusts for gain, sharpness

and luminosity

e 7

Remote Power (i.e.; 24 VAC, 28 VAC)

Wiring Remote low voltage power supported via

two (2) twisted pairs. A Class II power

supply is recommended.

Max. Current 2.5 A rms or DC

Max. Distance @ 24VAC via three twisted

pairs. *Longer distances may be achieved

@ 28 VAC.

2 VA: 1,500 ft (457m)* 4 VA:745ft (227m)*

10 VA: 300 ft (91m)* 20 VA: 150 ft

(46m)*

*Based on 10% voltage drop at camera.

Please consult your CCTV vendor for more

info.

2-Wire PTZ Control (i.e. RS-422, Manchester/Bi-Phase, half duplex RS485)

Wiring Remote 2-wire PTZ control supported via

one (1) twisted pair.

Maximum Distance Up to 4,000 ft (1.2 km) depending on the

PTZ camera vendor

Maximum Input Voltage 48 Volts (AC RMS/DC)

Maximum Current Rating 2A (AC RMS/DC), no fuse

Mechanical & Environmental

Cable – UTP 24 gauge or lower solid copper twisted pair

wire. Impedance: 100 ohms at 1 MHz

Maximum capacitance: 20 pf/foot.

Attenuation: 6.6 dB/1000 ft at 1 MHz

Cable – Coax RG59/U or RG6; Impedance: 75 Ω

Switch Select between Power-Thru

(500024/500029) and Pass-Thru (500022)

Mode

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Specifications (Cont’d)

RJ45 Pin

Configuration

Signal 500022 Mode 500024/500029

Mode

*Reverse polarity

sensitive if 12DC

camera is used

*Power A (+) 1, 3 1, 3, 5

*Power B (-) 2, 6 2, 4, 6

Control (+) 4 NA

Control (-) 5 NA

Video BNC Center

(Tip)

7 [T] same as

500000R

7 [T] same as

500000R

Video BNC Ground

(Ring)

8 [R] same as

500000R

8 [R] same as

500000R

Connectors Video Out: BNC-F (8 or 16)

Remote Power: 2-pole screw terminal

block (8 or 16)

PTZ: 2-pole screw terminal block (8 or

16)

Cat5e/6 Link: RJ45S (8 or 16)

Power connector.GND screw terminal

Power Supply (included)

Current drawn per unit

5VDC 2.6 A max. Floating.

Interchangeable blades

500126 (8-port): 0.79 A max.

500127 (16-port): 1.53 A max.

Transient Voltage Protection ± 2.5V on the video line

± 48V on the power and control lines

AC/DC power surge protection Above 34VAC RMS or +/-48 VDC.

Fuse Protection Auto-resettable fuses on 5VDC input

and Power A (+) upon power cycling.

Temperature Operating: 0° to 55°C. Storage:-20° to

85°C. Humidity: up to 95%

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Specifications (Cont’d)

Enclosure Aluminium

Dimensions 500126 (8-port):

8.4” x 5.15” x 1.65” (21.4 x 13.1 x 4.2

cm)

500127 (16-port):

16.9” x 5.09” x 1.65” (42.9 x12.9 x 4.2

cm)

Weight 500126: 2.8 lb. (1.3 kg)

500127: 4.6 lb. (2.1 kg)

Regulatory FCC and CE.

Warranty 2 years

Order Information 500126 LongReach II Active CCTV

Receiver Hub, 8-port

500127 LongReach II Active CCTV

Receiver Hub, 16-port

Compatibility Passive interface:

Active interface:

500000, 500000R, 500022, 500024/29

500100, 500101

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Installation Procedure

3.1. Pre-Installation Checklist

The LongReach II Active CCTV Receiver Hub (500126,

500127) is used to provide extended distance via a

copper twisted pair. Before installing the product, please

verify the following checklist to ensure that installation

takes place smoothly.

1. The LongReach II Hub is always connected to the

receiver side of a CCTV installation. For example, it

is connected directly to the video input ports of the

CCTV DVR, IP encoder or matrix switcher at the

central monitoring location.

2. The LongReach II Hub is used in conjunction with

MuxLab’s passive CCTV baluns (i.e.: 500009,

500022, 500024/29). The passive CCTV Balun is

connected at the CCTV source, which is usually the

CCTV camera.

3. For best image quality and operator safety, the DVR

should be properly grounded. If this is not possible,

then the LongReach II Hub should be properly

grounded. Please ensure that there is a building

ground available. Note: If more than one LongReach

II Hub is connected to the same DVR, only one hub

needs to be properly grounded.

e 11

4. The LongReach II Hub must be powered by a 5V

DC, 13 W floating (non-grounded Ring of the PSU

DC plug) power supply (supplied with the product).

5. The LongReach II Hub is calibrated to work with

CCTV sources that conform to RS-343 (RS-170).

3.2. Physical Installation (500127)

The 16-channel LongReach II Hub (500127) has three

mounting options; desktop, 19” rackmount or

wallmount. The product comes with two (2) mounting

brackets and four (4) rubber stand-offs to allow it to be

configured for either option. The product is factory set

for rackmounting.

1. If the product is to be rackmounted in a relay rack

or wallmounted, select the final destination for the

product and install the unit using standard

rackmount screws.

Mounting brackets

e 12

2. If the product is to be installed on a desk, then

remove the rackmount brackets with a standard

Philips screwdriver and store the brackets for future

use. Peel the backing off the rubber standoffs and

affix them to the corners underneath the base of the

unit.

3. Please familiarize yourself with the connectors on

the front and rear panel of the hub. The following

diagrams show the front and rear views.

Front and rear views - 500126

Front and rear views - 500127

e 13

3.3. Installation Procedure

1. For video-only applications, connect the passive

CCTV Balun (500000 or 500009) to the CCTV

camera video output port.

2. Connect one twisted pair to the passive CCTV

Balun. If the balun is the 500009, use a small flat-

head screwdriver. If the balun is the 500000, crimp

RJ45 modular plug to the end of the cable, ensuring

that Pins 7 & 8 of the RJ45 are connected to a

twisted pair.

3. To transmit remote power and video, the 500024

balun may be used. Refer to specification table and

respect distance limitations. Set the slide switch on

the LongReach II Hub to “500024/29”. Connect the

outputs of the 3rd party CCTV power supply to the

remote power terminals on the hub.

e 14

4. If remote power, video and PTZ control is to be

transmitted, use 500022 balun. Refer to the

specification table regarding maximum distances

and set the slide switch on the LongReach II Hub to

“500022”. Connect the outputs of the 3rd party PTZ

controller to the control terminals on the hub.

5. Ensure that the power is off on the DVR and then

connect the LongReach II Hub to the appropriate

video input port.

6. Connect the plug from the 5 VDC power supply. If

power is present, then the green LED will be ON.

7. Connect one Cat5e cable to each RJ45 on the

LongReach II Hub. Please note that the hub is not

polarity sensitive.

8. Power on the CCTV system. When a video signal is

detected, the AGC Lock LED on the LongReach II

Hub will change from OFF to ON.

e 15

9. Due to the Automatic Gain Control, the camera

image may take a few seconds to stabilize. This is

normal. The LongReach II Hub automatically

restores the video camera signal to its original

quality, compensating for effects due to the presence

of a UTP cable and electrical noise. Use the

monitor’s standard controls to fine tune the final

picture.

10. Connect the ground wire of the LongReach II Hub to

a true building ground in order to help ensure that

harmful transient voltages do not damage the

equipment.

11. If there is a severe ground loop problem in which the

voltage differential between the camera and the

LongReach II Hub exceeds +/-50 VDC, image

distortions may appear. To correct the problem,

additional ground loop blocking equipment must be

installed or the voltage differential must be

eliminated. If there is no image distortion, the

LongReach II Hub will function normally and there

is no need to take corrective action.

e 16

12. The following diagram illustrates a typical

configuration.

13. The LongReach II Hub is equipped with resettable

fuses to protect the circuitry. In the event of a power

surge, the fuse(s) will trip and the green LED will

dim. In order for the fuse(s) to reset, the power to the

LongReach II Hub must be turned OFF for 2-3

minutes. The fuse(s) will then reset and the power

can be turned on again.

e 17

Troubleshooting

The following table describes some of problem symptoms,

probable causes, and possible solutions. If the information below

does not solve the problem, the technical support contact

information can be found at the end of this section.

Picture Green LED Red LED Probable Cause Possible Solutions

OFF OFF • Power off • Check power supplies of CCTV

equipment.

Dim OFF • Wrong pin

configuration

• Check pin configuration and verify

straight-thru wiring.

No image

Dim OFF • Fuse tripped due to

power surge

• Turn power off. Wait 2-3 minutes.

Turn power on. Investigate cause of

power surge.

Picture distorted Bright or

blinking OFF • EMI interference

• Split pair

• Check that wiring is not too close to

transformers and lighting ballasts.

• Make sure that the wires on the

signal pair are not reversed on one

side.

• Check if the UTP pairs are correct

(not split).

Picture loses

color Bright OFF

• Exceeded distance

specifications

• Lower grade UTP

cable is introducing

high losses

• Check DC loop resistance and

verify if distance spec is exceeded.

• Reduce cable length or eliminate

high-loss components

• Replace cable by one of higher

grade.

Picture contains

low frequency

background

noise (wood

grain pattern)

Bright OFF • Poor grounding • Connect ground of LongReach II

Hub to true building ground.

Image

occasionally

fading,

synchronization

not perfect

Bright ON or

blinking

•Ground Loop Fault

(ground differential

voltage between

transmit & receive

ends exceeds 2

VDC or AC)

•Isolate remote camera power

entry and enclosure from local

ground.

• Ensure that camera is secured

against static discharges (i.e., is

inside a metal, grounded cage).

e 18

4.1. Technical Support Information

When contacting your nearest MuxLab dealer or

MuxLab Technical Support, please have the following

information ready:

•Unit model number

•Cabling layout. Include camera and DVR/IP encoder

used (with model numbers), estimated cable lengths

(between the equipment), and type of cable used (UTP,

STP, 4-pair, multipair, category)

•Description of problem

•List of tests performed

e 19

Product Warranty Policy

Items Under Warranty - Company Policy

MuxLab guarantees its products to be free of defects in manufacturing and workmanship for

the warranty period from the date of purchase. If this product fails to give satisfactory

performance during this warranty period, MuxLab will either repair or replace this product at

no additional charge, except as set forth below. Repair and replacement parts will be furnished

on an exchange basis and will be either reconditioned or new. All replaced parts and products

become the property of MuxLab. This limited warranty does not include repair services for

damage to the product resulting from accident, disaster, misuse, abuse, or unauthorized

modifications or normal decay of battery driven devices. Batteries, if included with the

product, are not covered under this warranty.

Limited warranty service can be obtained by delivering the product during the warranty period

to the authorized MuxLab dealer from whom you purchased the product, or by sending it to

MuxLab. MuxLab will not accept any such product for repair without a Return Material

Authorization number (RMA#) issued by its Customer Service Department and a proof of

purchase date. If this product is delivered to MuxLab by mail, you agree to assume risk of loss

or damage in transit, to prepay shipping charges to the warranty service location, and to use the

original shipping container or equivalent.

THE ABOVE LIMITED WARRANTY IS THE ONLY WARRANTY COVERING YOUR

MUXLAB PRODUCT. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR

IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A

PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW LIMITATIONS ON

IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER, YOUR SOLE REMEDY

SHALL BE REPAIR OR REPLACEMENT AS PROVIDED FOR ABOVE. IN NO EVENT

SHALL MuxLab BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING ANY LOSS

OF PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL

DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT,

EVEN IF MUXLAB OR AN AUTHORISED MuxLab DEALER HAS BEEN ADVISED OF

THE POSSIBILITY OF SUCH DAMAGES; NOR WILL MUXLAB BE LIABLE FOR ANY

CLAIM BY ANY OTHER PARTY. SOME STATES DO NOT ALLOW THE EXCLUSION

OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR

CONSUMER PRODUCTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT

APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU

MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.

e 20

Warranty Periods

Any product found to be defective within three (3) months of invoice, including one (1) month

shelf life, may be returned for replacement by a new unit or a satisfactory repair within one (1)

month of receiving any returned product. The customer must provide MuxLab with the serial

number and proof of purchase of the defective unit being returned. All R.M.A.’s issued are

subject to inspection by MuxLab, and will be returned to customer if not properly package –

units must be returned in original container or equivalent. MuxLab will not accept any such

product for repair without an authorization for its Technical Support department and without a

return authorization number issued by MuxLab Customer Service department. For credit &

replace R.M.A., customer will be liable to pay replacement invoice if defective products are not

returned.

Product more than six months old, including shelf life.

The defective unit must be returned prepaid to MuxLab and then the unit will be repaired or if

repair is not possible, replaced by an equivalent unit and returned to the customer within one

(1) month of receiving any returned product. There is no charge for repair (parts and labor)

during the full warranty period.

Items Defective and not under Warranty

For products which are no longer under warranty the policy is repair and return. An amount

of 25% of the products published list price at the time of purchase will be charged. Customer

must issue a purchase order to cover the cost of repair.

Each unit will be returned to the customer within one (1) month from receipt of the unit by

MuxLab. The defective unit must be returned prepaid to MuxLab. The repaired unit will be

returned to the customer FOB MuxLab. The repaired unit has a 90 day warranty.

MuxLab Inc.

8495 Dalton Road, Mount Royal, Quebec, Canada. H4T 1V5

Tel: (514) 905-0588 Fax: (514) 905-0589

Toll Free (North America): (877) 689-5228

E-mail: [email protected] URL: www.muxlab.com

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