Nanosonics trophon printer User manual

L00137 1.0
trophon®Printer
User Manual

L00137 1.0 11/2017 1
trophon®Printer
User Manual
ENGLISH

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Read this manual before operating the trophon®Printer to ensure correct procedures are
followed.
For further information, contact your customer service representative or visit the Nanosonics website.
©2015 Nanosonics Limited. All rights reserved.
The content of this manual are correct at the time of product sale.
Nanosonics’ technologies are protected by a combination of patents, trademarks, and exclusive
proprietary rights.
trophon®is a registered trademark of Nanosonics Limited.
Conforming to MDD 93/42/EEC
www.nanosonics.eu ●www.nanosonics.com.au ●www.nanosonics.us

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Table of Contents
1.INTRODUCTION AND SETUP...............................................................................................4
2.INSTRUCTIONS FOR USE ....................................................................................................5
3.ROUTINE CARE AND MAINTENANCE .................................................................................5
4.TROUBLESHOOTING ............................................................................................................6
5.PRINTER DISPOSAL .............................................................................................................8
6.PRINTER TECHNICAL SPECIFICATIONS............................................................................8

APPENDIX A.......................................................................................................................................113

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1. INTRODUCTION AND SETUP
The trophon Printer provides a label record of the most recent high level disinfection cycle directly from
the trophon device. The label is generated at the completion of each high level disinfection cycle and
can be placed directly on to a patient medical record or other documentation. Printed label records
remain legible for up to 7 years if stored as per the specifications outlined on the label roll packaging.
The printer is designed for use specifically with the trophon device. Accuracy and life time of records is
not guaranteed if an unapproved accessory (printer or label roll) is used or if records are stored outside
the storage specifications.
For any operation, fault or maintenance queries, please contact your customer service representative.
1.1 Overview of Printer Features
Figure 1
Printer (front)
1. Feed button
2. Paper exit channel
3. Auto cutter
4. Top cover open lever
5. Media view window
Figure 2
Printer (back)
6. Serial cable interface
7. Serial cable
8. USB cable interface
9. USB cable
10. Power switch
11. Power cable

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Figure 3
Printer (interior)
12. Top cover
13. Printer head
14. Label roll holders
15. Label roll guides
16. Optical sensor
17. Label roll holder lock
(a) Unlock
(b) Lock
1.2 Printer – Initial Set-Up
Unpack the printer from its packaging
Position the printer securely on a bench beside the trophon device. The trophon Printer Wall
Mount or trophon Printer Cart Mount accessories should be used to mount the printer to the wall
or cart.
Follow the setup instructions in Appendix A for powering on the printer and connecting it to your
trophon device.
NOTE: Ensure the printer power cable is connected to the printer before connecting to an earthed
mains outlet or switching power switch to on position.
NOTE: Keep the label roll holders in the “unlock” position. Please note the orientation of the label roll
holders in Figure 3, as they can be rotated. Incorrect orientation will prevent correct loading of the label
roll into the printer.
2. INSTRUCTIONS FOR USE
Once the printer is connected to the trophon device via the appropriate cable provided (either
USB or serial cable, depending on the port available on your trophon device) and powered on,
the printer will be automatically detected.
It is recommended to complete a test print to confirm successful connection to the device.
Test prints and all other printer settings can be accessed on the trophon device screen by
selecting either Menu
 Printer or System Setup  Printer Settings. Please check your trophon
device.
3. ROUTINE CARE AND MAINTENANCE
3.1 Replacing printer Label Roll
The trophon device will display an onscreen notification when the label roll requires replacement.
Follow the setup instructions included in Appendix A to load the label roll.

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3.2 Cleaning the Printer
Turn off the printer and unplug from the power socket before cleaning.
Do NOT submerge the printer, or pour liquids over it.
Keep the power socket completely dry (see Figure 2).
Remove the label roll paper from the printer prior to cleaning.
Clean the printer feeder area routinely to ensure there is no glue or paper residue. Use tweezers
to remove any excess residue from the paper cutter area.
For cleaning, wipe the outside covers of the printer with a cloth moistened with a mild, soapy
solution, until all surfaces are visibly clean, taking care to ensure that liquid does not come into
contact with the power socket, printer interior, or label roll.
Clean the printer head when replacing the label roll using a soft cloth with ethanol. Refer to
Figure 3 for the printer head location.
For disinfecting, wipe all external surfaces of the printer with an Isopropanol or Quat Wipe.
4. TROUBLESHOOTING
4.1 Connecting and Disconnecting the Printer
The printer is automatically detected and enabled when connected to the trophon device.
The printer can be enabled or disabled from the printer settings accessed on the trophon device screen.
4.2 Printer – Error Messages
Printer error messages are displayed on the screen of the trophon device. If an error message is
displayed, two options are available:
1. Retry
After the error has been addressed, select Retry
The trophon will attempt to re-print the last disinfection record.
If the last disinfection record did not reprint, the two options Retry and Ignore will again
display.
2. Ignore
If the printed record is NOT required and you do NOT want to Retry the print, select Ignore.
NOTE: If Ignore is selected, the disinfection label record will not be printed.

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4.3 Printer - Errors
Error Check for the following
No Power to the printer The printer is plugged in to power and switched on.
The printer displays a small green light when powered on.
Printer LED Indicator – solid
Red light
The paper cover is closed securely.
Printing error - printer head open or cutter error.
Printer LED Indicator –
flashing Red light
Printing error - head open, paper empty, or paper jam.
Printer LED Indicator –
Amber light
The system is clearing data from printer.
Printer LED Indicator –
flashing Green light
Printer is paused.
Press the button on the Printer to re-start the Printer.
Printer Not Detected The printer is plugged in correctly to the trophon device.
The power is switched ON at the wall outlet and the printer.
The printer is a Nanosonics approved printer - a trophon logo is printed on
the front screen
Printer Not Compatible The printer is a Nanosonics approved printer - a trophon logo is printed on
the front screen
Printer Paused Select Retry on the trophon device screen.
Printer Out of Paper Follow the setup instructions in Appendix A for loading a new label roll.
Printer Paper Jam Labels may be stuck inside the printer mechanism. Check and remove any
jammed labels.
Once cleared, select Retry on the trophon device screen.
Printer Cover Open Close the printer cover.
Select Retry on the trophon device screen.
Printer Cutter Error Labels may be stuck inside the printer. Check and remove any jammed
labels. Once cleared, select Retry on the screen.
Printer Head Overheat Select Retry on the screen.
If the error recurs, switch the printer off and allow cooling, then switch the
printer on again and select Retry on the screen.
Ensure the printer is positioned in a ventilated area and not confined space.
Printer Error Switch the printer off and on and select Retry on the screen.
No Print on Label Check the label roll is loaded correctly and the printer is switched on.
Hold the feed button down to ensure the label roll is fed through properly.
A test print is recommended when loading a new label roll into the printer to
ensure correct loading.

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5. PRINTER DISPOSAL
The following information is for EU-member states only:
This symbol indicates that the product must not be treated as general waste and must be
disposed of correctly. For more detailed information about the collection and recycling of this
equipment, please contact your supplier.
6. PRINTER TECHNICAL SPECIFICATIONS
Electrical Specification –
printer
Input: DC 24V, 2A
Electrical Specification –
External universal switching
power supply
Input Voltage: 100 – 240Vac
Input Current: 1.8A, 50/60Hz
Mains Inlet: IEC type C13
Equipment must be connected to an earthed outlet using
power cable supplied.
Output: DC 24V, 2.08A
Environmental Specification Operation: 41-104°F (5-40°C), 25 – 85% non-condensing
Storage: -40 – +140°F (-40 – +60°C), 10 – 90% non-
condensing
Physical Dimension 9.84” (L) x 4.33” (W) x 6.89” (H)
250mm (L) x 110mm (W) x 175mm (H)
Data Interface RS-232C serial cable (max 115,200 bps)
Electromagnetic Compliance FCC Class B, CE Class B, C-Tick Class B