Napoleon Astound-Built In Series User manual

FRENCH PG. 41
W415-4170 / C-0 / 10.25.23
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone [phone] • www.napoleon.com • [email protected]
INSTALLER:
Leave this manual with the appliance
CONSUMER:
Retain this manual for future reference
SAFETY INFORMATION
- Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of
this or any other appliance.
FIRE OR EXPLOSION HAZARD
If the information in these instructions are
not followed exactly, a fire or explosion may
result causing property damage, personal
injury, or loss of life.
WARNING
!
ENGLISH
$10.00
CERTIFIED TO THE CANADIAN AND AMERICAN NATIONAL STANDARDS:
CSA 22.2 NO. 46 / UL 2021
FOR INDOOR USE ONLY
Astound-Built In™ Series
NEFB50AB / NEFB62AB / NEFB74AB / NEFB96AB
INSTALLATION AND
OPERATION MANUAL
SERIENNUMMER VOM KARTON AUFBRINGEN
Seriennr.
MODELL-NR.
BRENG HET SERIENUMMER VAN DE DOOS AAN
Serienr.
MODELNR.
NANESTE SÉRIOVÉ ČÍSLO Z KARTONU
Sériové číslo:
ČÍSLO MODELU:

W415-4170 / C-0 / 10.25.23
EN
2
safety information
WARNING
• If equipped with a heater, this appliance can be hot when operated and can cause severe burns if
contacted.
• Do not operate appliance before reading and understanding operating instructions. Failure to operate
appliance according to operating instructions could cause fire or injury.
• Do not install damaged, incomplete or substitute components.
• Do not burn wood or other materials in this appliance.
• All electric appliances have hot and arcing or sparking parts inside. Do not use it in areas where a gas line,
paint or flammable liquids are present.
• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.
• It is imperative that the control compartments, circulating blower and its passageway in the appliance are
kept clean. The appliance should be inspected before use and at least annually by a qualified service person.
More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc.
The appliance area must be kept clear and free from combustible materials, gasoline and other flammable
vapors and liquids.
• Under no circumstances should this appliance be modified.
• Do not use this appliance if any part has been under water. Immediately call a qualified service technician to
inspect the appliance and to replace any part of the control system which has been under water.
• If equipped with a glass door, do not operate the appliance with the glass door removed, cracked or broken.
Replacement of the glass should be done by a licensed or qualified service person. Do not strike or slam
shut the appliance glass door.
• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As with all
plastic bags, these are not toys and should be kept away from children and infants.
• Servicing should be done only while the appliance is disconnected from the power supply circuit.
• Always unplug appliance when not in use.
• Do not operate this appliance with a damaged cord or plug after the appliance malfunctions, has been
dropped or damaged in any manner. Return appliance to authorized service facility for examination, electrical
or mechanical adjustment, or repair.
• Do not use outdoors.
• When installing this appliance in a room where water is present, the installation must comply with codes
recognizing the increased hazard of electrical shock and electrocution.
• Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord away
from traffic area and where it will not be tripped over.
• Connect to properly grounded outlets only.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric
shock or fire, or damage the appliance.
• It is normal for your electric appliance to produce noise, especially when installed in a quiet space such
as a bedroom.
note:
This appliance is NOT suitable for installation in a bathroom.

EN
3
safety information
W415-4170 / C-0 / 10.25.23
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) The device may not cause harmful interference;
and 2) the device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate
the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
NOTE: This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter.
WARNING
• To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces,
like a carpet, where openings may become blocked.
• Always plug appliances directly into a wall outlet/receptacle. Never use an extension cord or relocatable power
tap (outlet/power strip).
• These appliances are tested and listed for use only with the optional accessories listed in these instructions.
Use of optional accessories not specifically tested for this appliance could void the warranty and/or result
in a safety hazard.
For appliances equipped with a heater:
• Risk of burns. Power to the appliance should be turned off and the appliance allowed to cool before servicing.
To disconnect power to the appliance, turn controls to off, then remove plug from outlet.
• Young children should be carefully supervised when they are in the same room as the appliance.
Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier
is recommended if there are at risk individuals in the house. To restrict access to an appliance or stove,
install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the
room and away from hot surfaces.
• Clothing or other flammable material should not be placed on or near the appliance.
• Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.
• Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot surfaces.
• Even after the appliance is off, the glass and/or screen will remain hot for an extended period of time.
• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from
hot surfaces. These screens and guards must be fastened to the floor.
• Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance.
Elevated temperatures on the wall or in the air above the appliance can cause melting, discolouration or
damage to decorations, a TV or other electronic components.
This product can expose you to chemicals including lead and lead
compounds, which are known to the State of California to cause cancer, and chemicals
including BBP and DEHP, which are known to the State of California to cause birth defects
or other reproductive harm. For more information, go to www.P65Warnings.ca.gov

W415-4170 / C-0 / 10.25.23
EN
4
table of contents
1.0 general information 5
1.1 dimensions 5
1.2 listing approvals 6
1.3 general instructions 6
1.4 unpacking and testing the appliance 7
1.5 hardware list 7
1.6 rating plate information 8
1.7 label location 9
2.0 installation overview 10
2.1 minimum mantel clearances 11
2.2 rough framing 11
2.3 unit preparation 12
3.0 electrical information 13
3.1 120V hard wiring 14
3.2 240V hard wiring 15
3.3 wall mount controller installation 15
4.0 finishing material 16
4.1 finishing materials 16
4.1.1 screw-safe areas 16
4.2 installing combustible and non-combustible materials 16
4.3 media installation 17
4.4 front glass installation and removal 18
4.5 trim installation 21
5.0 wiring diagram 22
6.0 operation 23
6.1 operating control panel 23
6.2 operating remote control 24
6.3 operating wall-mount control 27
7.0 napoleon connectivity 28
7.1 connecting to app 29
7.2 using the app 31
7.2.2 heat setting 31
7.2.1 power setting 31
7.2.3 ember bed setting 32
7.2.4 flame setting 32
7.2.5 accessory lights settings 33
7.2.6 timer settings 33
8.0 maintenance 34
8.1 cleaning 34
8.2 heater lock out switch 34
9.0 replacement parts 35
9.1 NEFB50/62/74/96AB 36
10.0 troubleshooting 37
11.0 warranty 39
The information throughout this manual is believed to be correct at the time of printing. Wolf Steel Ltd. reserves
the right to change or modify any information within this manual at any time without notice. Changes, other than
editorial, are denoted by a vertical line in the margin.
note:

EN
5
dimensions
W415-4170 / C-0 / 10.25.23
1.0 general information
Dimensions
Model No. A (outside width) (B) finishing opening (C) viewing area
NEFB50AB 50 1/4” 48 5/8” 45 3/4”
1276mm 1234mm 1162mm
NEFB62AB 62 1/4” 60 5/8” 57 3/4”
1579mm 1539mm 1467mm
NEFB74AB 74 1/4” 72 5/8” 69 3/4”
1882mm 1844mm 1772mm
NEFB96AB 96 1/4” 94 5/8” 91 3/4”
2441mm 2402mm 2330mm
front view side view
top view
1.1 dimensions
25 3/4”
(655mm)
20 7/8”
(530mm)
12 5/16”
(312mm)
3/4”
(19mm)
1 11/16”
(43mm)
17 1/2”
(445.5mm)
C
A
3 15/16”
(99mm)
B
3/4”
(19mm)

W415-4170 / C-0 / 10.25.23
EN
6
general information
This appliance has been tested in accordance with the CSA Standards for fixed and location-dedicated electric
room appliances in the United States and Canada. If you need assistance during installation, please contact
your local dealer.
note:
This appliance must be electrically wired and grounded in accordance with local codes or, in the absence of
local codes, with the latest edition of the National Electrical Code ANSI/NFPA 70 in the United States or the
Canadian Electrical Code, CSA C22.1 in Canada.
1.2 listing approvals
1.3 general instructions
Model No. Net Weight Gross Weight
NEFB50AB 132 lbs (60kg) 158 lbs (72kg)
NEFB62AB 156 lbs (71kg) 189 lbs (86kg)
NEFB74AB 183 lbs (83kg) 229 lbs (104kg)
NEFB96AB 227 lbs (103kg) 282 lbs (128kg)
Description Electric Appliance
Type Recess into wall/Build-in only
Voltage 120V AC / 240V AC *
Watts MAX 1500W / 3000W *
Amps Dedicated 15 AMP Grounded Circuit
This electric appliance meets the contruction and safety standards of H.U.D. for application in manufactured
homes when installed according to these instructions.
As with most electronic devices, your new electric appliance has been designed to operate at temperatures
between 5°C (41°F) and 35°C (95°F). During the colder winter months, allow the appliance to reach room
temperature before turning it on.
• Prior to plugging your appliance into an electrical outlet, verify that the house circuit breakers for the
outlet are on.
• The appliance may emit a slight, harmless odour when first used. This odour is normal and it is caused
by the initial heating of internal appliance elements and will not occur again.
• If your appliance does not emit heat when called for, consult the “operation” section of this manual for
further information.

EN
7
general information
W415-4170 / C-0 / 10.25.23
1.5 hardware list
Ensure to unpack this appliance with 2 people. Reference the hardware list (see “hardware list” section)
to prepare for installation.
1.4 unpacking and testing the appliance
Hardware List
Item Description
Quantity
NEFB50AB NEFB62AB NEFB74AB NEFB96AB
AWood Screws 8
BST4x12 Metal Screws 8
CStrain Relief 1
DMounting Bracket 4
EAdjustable Pin Screws 4
Outer Box
Logs and Media
(Quantities vary
by appliance size.)
Manual
Hardware Kit
and Remote
Exact packaging
location may vary.
Empty Box
ok
x
Suction Cup
D ECBA

W415-4170 / C-0 / 10.25.23
EN
8
general information
W385-4599 / A
CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARD: CSA 22.2 NO. 46 AND UL 2021 / HOMOLOGUÉ
SELON LES NORMES NATIONALES CANADIENNES ET AMÉRICAINES: CSA 22.2 NO. 46 UL ET 2021
ELECTRIC FIREPLACE. SUITABLE FOR BEDROOM AND BED-SITTING ROOM INSTALLATION.
SUITABLE FOR MOBILE HOME INSTALLATION.
FOYER À ÉLECTRIQUE. HOMOLOGUÉ POUR
INSTALLATION DANS UNE CHAMBRE À COUCHER, UNE SALLE DE BAIN ET UN STUDIO. APPROPRIÉ POUR
INSTALLATION DANS UNE MAISON MOBILE.
VOLTAGE: 120V AC / 240V AC TENSION: 120V AC / 240V AC
FREQUENCY: 60Hz FRÉQUENCE: 60Hz
POWER: 1500W / 3000W PUISSANCE: 1500W / 3000W
DATE CODE: XXXXX CODE DE DATE:
DESIGNED IN NORTH AMERICA
.DTLLEETSFLOWYB
ANIHCNIEDAM FABRIQUÉ EN CHINE
WOLF STEEL LTD.
24 NAPOLEON ROAD,
BARRIE, ON, L4M 0G8 CANADA
SERIAL NUMBER/NO. DE SÉRIE: NEFBXXAB
MODEL
NEFB62AB
DÉSIGNÉ EN AMÉRIQUE DU NORD
PAR WOLF STEEL LTÉE.
NEFB74AB
NEFB96AB
MASTER CONTRACT: 161746
CONTRAT-CADRE: 161746
NEFB50AB
The below illustration is for reference only. Refer to the appliance rating plate for accurate information.
The rating plate must remain with the appliance at all times. It must not be removed.
note:
1.6 rating plate information
SAMPLE

EN
9
general information
W415-4170 / C-0 / 10.25.23
Power Cord
Hardwiring Label
(W385-2464)
Rating Plate Label
(W385-4599)
FCC Label
(
W385-4609)
Warning Label
(W385-1944)
Caution Label
(W385-1945)
1.7 label location
Wiring Diagram Label
W385-4619 (inside unit)
Hot Surface Label
(W385-2017)
Do Not Cover Label
(W385-2210) Front Glass Label
(W385-2321) Serial Number Label
(G385-0041, underneath trim)

W415-4170 / C-0 / 10.25.23
EN
10
installation
2.0 installation overview
Follow all national and local electrical codes.
note:
Your appliance is a recessed installed appliance. Select a suitable location that is not susceptible to moisture and
is away from drapes, furniture and high traffic areas.
Due to the many different materials used on different walls, it is highly recommended that you consult your local
builder before you install this appliance.
This appliance must be installed fully recessed into an enclosure. This appliance cannot be hung on the wall.
1. Select a location that is not prone to moisture and is located at least 36” (91.4cm) away from combustible
materials such as curtain drapes, furniture, bedding, paper, etc.
2. The installation consists of 6 major steps: rough framing, unit installation, hardwiring, finishing material,
fireplace log media, and glass and trim installation. Each step must be completed before advancing to
the next stage to achieve a seamless installation and to avoid damaging the product or enclosure.
WARNING
• Risk of fire! The power cord must not be pinched against a sharp edge. Secure cord to avoid tripping or
snagging to reduce the risk of fire, electric shock, or personal injury. Do not run cord under carpeting.
Do not cover cord with throw rugs, runners, or similar items. Arrange cord away from traffic areas
and where it will not be tripped over.
• Risk of fire! To prevent a possible fire, do not block air intake or exhaust in any manner. Do not use on soft
surfaces where openings may become blocked.
• Risk of fire! Do not blow or place insulation against the appliance.
• This electric appliance is tested and listed for use only with the approved optional accessories.
Use of optional accessories not specifically tested for this electric appliance could void the warranty
and/or result in a safety hazard.
• If the information in these instructions is not followed exactly, a fire or explosion may result causing property
damage, personal injury, or death. Do not store or use gasoline or other flammable vapors in the vicinity of
this or any other appliance.
• This appliance is heavy. It is highly recommended that two people install this appliance.
• If your appliance is equipped with a heater, ensure the heater vents cannot, in any way, be covered as it may
create a fire hazard.