
3
W415-0221/E/ 04.09.02
ALLSPECIFICATIONSANDDESIGNS ARE SUBJECTTOCHANGE WITHOUT PRIORNOTICE DUETO ON-GOING PRODUCT IMPROVEMENTS. NAPOLEON®IS AREGISTERED
TRADEMARKOFWOLFSTEELLTD. PATENTS U.S. 5.303.693.801 -CAN.2.073.411,2.082.915.©WOLFSTEELLTD.
NAPOLEON gas fireplaces are manufactured under the strict Standard of the world recognized
ISO9002 Quality Assurance Certificate.
NAPOLEON products are designed with superior components and materials, assembled by trained craftsmen who
take great pride in their work. The burner and valve assembly are leak and test-fired at a quality test station. Once
assembled the complete fireplace is thoroughly inspected by a qualified technician before packaging to ensure that
you, the customer, receives the quality product that you expect from NAPOLEON.
NAPOLEON GAS FIREPLACE PRESIDENT'S LIFETIME LIMITED WARRANTY
The following materials and workmanship in your newThe following materials and workmanship in your new
The following materials and workmanship in your newThe following materials and workmanship in your new
The following materials and workmanship in your new NAPOLEONNAPOLEON
NAPOLEONNAPOLEON
NAPOLEON gas fireplace are war-gas fireplace are war-
gas fireplace are war-gas fireplace are war-
gas fireplace are war-
ranted against defects for as long as you own the fireplace. This covers: combustion chamber,ranted against defects for as long as you own the fireplace. This covers: combustion chamber,
ranted against defects for as long as you own the fireplace. This covers: combustion chamber,ranted against defects for as long as you own the fireplace. This covers: combustion chamber,
ranted against defects for as long as you own the fireplace. This covers: combustion chamber,
heat exchanger, stainless steel burner, phazer™ logs and embers, ceramic glass (thermal break-heat exchanger, stainless steel burner, phazer™ logs and embers, ceramic glass (thermal break-
heat exchanger, stainless steel burner, phazer™ logs and embers, ceramic glass (thermal break-heat exchanger, stainless steel burner, phazer™ logs and embers, ceramic glass (thermal break-
heat exchanger, stainless steel burner, phazer™ logs and embers, ceramic glass (thermal break-
age only), gold plated parts against tarnishing, porcelainized enamelled components and alumi-age only), gold plated parts against tarnishing, porcelainized enamelled components and alumi-
age only), gold plated parts against tarnishing, porcelainized enamelled components and alumi-age only), gold plated parts against tarnishing, porcelainized enamelled components and alumi-
age only), gold plated parts against tarnishing, porcelainized enamelled components and alumi-
num extrusion trims.num extrusion trims.
num extrusion trims.num extrusion trims.
num extrusion trims.
Electrical (110V and millivolt) components and wearable parts such as blowers, gas valves,Electrical (110V and millivolt) components and wearable parts such as blowers, gas valves,
Electrical (110V and millivolt) components and wearable parts such as blowers, gas valves,Electrical (110V and millivolt) components and wearable parts such as blowers, gas valves,
Electrical (110V and millivolt) components and wearable parts such as blowers, gas valves,
thermal switch, switches, wiring, remote controls, ignitor, gasketing, and pilot assembly arethermal switch, switches, wiring, remote controls, ignitor, gasketing, and pilot assembly are
thermal switch, switches, wiring, remote controls, ignitor, gasketing, and pilot assembly arethermal switch, switches, wiring, remote controls, ignitor, gasketing, and pilot assembly are
thermal switch, switches, wiring, remote controls, ignitor, gasketing, and pilot assembly are
covered andcovered and
covered andcovered and
covered and NAPOLEONNAPOLEON
NAPOLEONNAPOLEON
NAPOLEON will provide replacement parts free of charge during the first year ofwill provide replacement parts free of charge during the first year of
will provide replacement parts free of charge during the first year ofwill provide replacement parts free of charge during the first year of
will provide replacement parts free of charge during the first year of
the limited warranty.the limited warranty.
the limited warranty.the limited warranty.
the limited warranty.
Labour related to warranty repair is covered free of charge during the first year. RepairLabour related to warranty repair is covered free of charge during the first year. Repair
Labour related to warranty repair is covered free of charge during the first year. RepairLabour related to warranty repair is covered free of charge during the first year. Repair
Labour related to warranty repair is covered free of charge during the first year. Repair
work, however, requires the prior approval of an authorized company official. Labour costs towork, however, requires the prior approval of an authorized company official. Labour costs to
work, however, requires the prior approval of an authorized company official. Labour costs towork, however, requires the prior approval of an authorized company official. Labour costs to
work, however, requires the prior approval of an authorized company official. Labour costs to
the account ofthe account of
the account ofthe account of
the account of NAPOLEONNAPOLEON
NAPOLEONNAPOLEON
NAPOLEON are based on a predetermined rate schedule and any repair workare based on a predetermined rate schedule and any repair work
are based on a predetermined rate schedule and any repair workare based on a predetermined rate schedule and any repair work
are based on a predetermined rate schedule and any repair work
must be done through an authorizedmust be done through an authorized
must be done through an authorizedmust be done through an authorized
must be done through an authorized NAPOLEONNAPOLEON
NAPOLEONNAPOLEON
NAPOLEON dealer.dealer.
dealer.dealer.
dealer.
CONDITIONS AND LIMITATIONS
NAPOLEONwarrants itsproducts against manufacturingdefects tothe original purchaseronly -- i.e., the individualor legal entity (registered customer)whose name appears on the
warrantyregistrationcardfiled with NAPOLEON--providedthat the purchasewasmadethroughan authorized NAPOLEON dealerandissubject to the followingconditionsandlimitations:
Thisfactory warrantyis nontransferable and may notbe extendedwhatsoever by any of ourrepresentatives.
Thegas fireplacemust be installed by alicenced, authorizedservice technicianor contractor. Installation must bedone inaccordance with the installation instructionsincluded with
theproduct and alllocal andnational building andfire codes.
This limited warranty does notcover damages causedby misuse, lackof maintenance, accident,alterations, abuse orneglect and parts installedfrom other manufacturerswill nullify
this warranty.
Thislimitedwarranty further doesnotcoverany scratches, dents,corrosionor discolouring caused byexcessiveheat, abrasive andchemicalcleaners nor chipping onporcelainenamel
parts,mechanical breakageof PHAZER™ logs and embers,nor anyventing components used in theinstallation ofthe fireplace.
NAPOLEON warrants its stainless steel burners against defects in workmanship and material for life, subject to the following conditions: During the first 10 years NAPOLEON will
replace or repair the defective parts at our option free of charge. From 10 years to life, NAPOLEON will provide replacement burners at 50% of the current retail price.
Inthe first yearonly,thiswarranty extends tothe repair orreplacement of warrantedparts which aredefective in materialor workmanship providedthat the producthas been operated
inaccordance withthe operation instructionsand undernormal conditions.
Afterthe first year,withrespect tothisPresident's Limited LifetimeWarranty,NAPOLEONmay, at itsdiscretion, fully dischargeall obligations withrespectto this warrantyby refunding
tothe originalwarranted purchaserthe wholesale price of anywarranted butdefective part(s).
After thefirst year, NAPOLEON willnot beresponsible forinstallation, labouror anyother costsor expensesrelated to thereinstallationof a warrantedpart, andsuch expensesare
notcovered bythis warranty.
Notwithstandinganyprovisions contained inthisPresident's Limited LifetimeWarranty, NAPOLEON’Sresponsibility under thiswarranty is defined asaboveand it shallnotin any event
extendto any incidental,consequential or indirectdamages.
Thiswarrantydefines the obligations andliabilityof NAPOLEON withrespect to the NAPOLEONgas fireplace and anyotherwarranties expressed or impliedwithrespectto this product,
itscomponents oraccessories areexcluded.
NAPOLEONneither assumes,nor authorizes anythird partyto assume, on its behalf,any other liabilities with respectto thesale of thisproduct. NAPOLEONwill not be responsible
for:over-firing, downdrafts,spillage caused by environmental conditions such asrooftops, buildings,nearby trees, hills, mountains, inadequate vents orventilation, excessiveventing
configurations,insufficient makeupair, ornegative airpressures whichmay ormay notbe causedby mechanicalsystems suchas exhaustfans, furnaces,clothes dryers,etc.
Anydamages to fireplace,combustion chamber, heatexchanger, brass trimor other component dueto water, weatherdamage, longperiods of dampness,condensation, damaging
chemicals or cleaners will not be the responsibility of NAPOLEON.
The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from your authorized dealer. The warranty registration
cardmust bereturned withinfourteen daysto register the warranty.
NAPOLEONreserves theright tohave itsrepresentative inspect any product or part thereof prior to honouring anywarranty claim.