Napoleon WHVF31N User guide

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SAFETY INFORMATION
- Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
- WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbour’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the
fire department.
- Installation and service must be performed by a
qualified installer, service agency or the supplier.
- This is an unvented gas-fired heater that
uses air (oxygen) from the room in which it is
installed. Provisions for adequate combustion
and ventilation air must be provided. Refer to
section “ COMBUSTION AND VENTILATION AIR
PROVISIONS”.
INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.
CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
NEVER LEAVE CHILDREN OR OTHER AT RISK INDIVIDUALS ALONE WITH THE APPLIANCE.
INSTALLATION AND
OPERATING INSTRUCTIONS
1.23B
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada /
103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone [phone] • Fax [phone] • www.napoleonfireplaces.com • [email protected]
!WARNING
If the information in these instructions are
not followed exactly, a fire or explosion
may result causing property damage,
personal injury or loss of life.
CERTIFIED FOR THE UNITED STATES USING ANSI METHODS.
$10.00
This appliance may be installed in an aftermarket,
permanently located, manufactured (mobile) home,
where not prohibited by local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases.
HOT GLASS WILL CAUSE
BURNS.
DO NOT TOUCH GLASS UNTIL
COOLED.
NEVER ALLOW CHILDREN TO
TOUCH GLASS.
!
WARNING
CERTIFIED UNDERAMERICAN NATIONAL STANDARDS: ANSI Z21.11.2 FOR UNVENTED ROOM HEATERS.
WHVF31N
NATURAL GAS
WHVF31P
PROPANE

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NOTE: Changes, other than editorial, are denoted by a line in the margin.
1.0 INSTALLATION OVERVIEW 3
2.0 INTRODUCTION 4
2.1 DIMENSIONS 5
2.1.1 CONVEX SURROUND (S31CV) 5
2.1.2 RECTANGULAR SURROUND (S31R) 5
2.2 GENERAL INSTRUCTIONS 5
2.3 GENERAL INFORMATION 7
2.4 RATING PLATE INFORMATION 7
3.0 INSTALLATION 8
3.1 COMBUSTION AND VENTILATION AIR PROVISIONS 8
3.2 DETERMINING CONFINED OR UNCONFINED SPACE 8
3.3 MOUNTING PLATE INSTALLATION 10
3.4 MOUNTING THE APPLIANCE 10
3.5 GAS INSTALLATION 11
3.6 MOBILE HOME 11
3.7 MINIMUM CLEARANCE TO COMBUSTIBLES 12
4.0 FINISHING 13
4.1 HOUSING PANEL INSTALLATION 13
4.2 DOOR REMOVAL / INSTALLATION 14
4.3 BRICK PANEL INSTALLATION 14
4.4 GLASS MEDIA 15
4.5 SURROUND INSTALLATION / REMOVAL 15
5.0 OPTIONAL INSTALLATION 16
5.1 SAFETY SCREEN INSTALLATION 16
5.2 REMOTE RECEIVER LOCATION/WIRING 16
6.0 ELECTRICAL INFORMATION 17
6.1 WIRING DIAGRAM 17
7.0 OPERATION 18
7.1 LIGHTING AND OPERATING INSTRUCTIONS 18
8.0 ADJUSTMENTS 19
8.1 VENTURI ADJUSTMENT 19
8.2 FLAME CHARACTERISTICS 19
9.0 MAINTENANCE 20
9.1 CARE OF GLASS 20
9.2 CARE OF PLATED PARTS 20
9.3 DOOR GLASS REPLACEMENT 21
9.4 PILOT REPLACEMENT 21
10.0 REPLACEMENTS 22
11.0 TROUBLE SHOOTING 24
12.0 WARRANTY 26
13.0 SERVICE HISTORY 27
TABLE OF CONTENTS

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Side Wall
Mantel, see
“MINIMUM
CLEARANCES TO
COMBUSTIBLES”
section.
Side Wall, see
“MINIMUM
CLEARANCES TO
COMBUSTIBLES”
section.
Rating plate, see “RATING
PLATE INFORMATION”
section.
Surround, see
“FINISHING” section.
1.0 INSTALLATION OVERVIEW

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3.4B
!
WARNING
• THIS APPLIANCE IS HOT WHEN OPERATED AND CAN CAUSE SEVERE BURNS IF CONTACTED.
• ANY CHANGES TO THIS APPLIANCE OR ITS CONTROLS CAN BE DANGEROUS AND IS PROHIBITED.
• Under no circumstances should this appliance be modified.
• Do not operate appliance before reading and understanding operating instructions. Failure to operate
appliance according to operating instructions could cause fire or injury.
• Risk of burns. The appliance should be turned off and cooled before servicing.
• Do not install damaged, incomplete or substitute components.
• Risk of cuts and abrasions. Wear protective gloves and safety glasses during installation. Sheet metal edges
may be sharp.
• Provide adequate ventilation and combustion air. Provide adequate accessibility clearance for servicing and
operating the appliance. Never obstruct the front opening of the appliance.
• If the appliance shuts off, do not re-light until you provide fresh air. If appliance keeps shutting off, have it
serviced. Keep burner and control compartment clean.
• Do not burn wood or other materials in this appliance.
• Children and adults should be alerted to the hazards of high surface temperature and should stay away to
avoid burns or clothing ignition.
• Young children should be carefully supervised when they are in the same room as the appliance. Toddlers,
young children and others may be susceptible to accidental contact burns. Aphysical barrier is recommended
if there are at risk individuals in the house. To restrict access to an appliance, install an adjustable safety gate
to keep toddlers, young children and other at risk individuals out of the room and away from hot surfaces.
• Due to high temperatures, the appliance should be located out of traffic and away from furniture and
draperies.
• Ensure you have incorporated adequate safety measures to protect infants/toddlers from touching hot
surfaces.
• Clothing or other flammable material should not be placed on or near the appliance.
• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from
hot surfaces. These screens and guards must be fastened to the floor.
• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.
• It is imperative that the control compartments, burners and circulating blower and its passageway in the
appliance are kept clean. The appliance should be inspected before use and at least annually by a qualified
service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding
material, etc. The appliance area must be kept clear and free from combustible materials, gasoline and other
flammable vapours and liquids.
• Furniture or other objects must be kept a minimum of 4 feet away from the front of the appliance.
• Do not use this appliance if any part has been under water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of the control system and any gas control which has been
under water.
• Do not allow fans to blow directly into the appliance. Avoid any drafts that alter burner flame patterns.
• Do not use a blower insert, heat exchanger insert or other accessory not approved for use with this appliance.
• Carbon or soot should not occur in a vent free appliance as it can distribute into the living area of your home.
If you notice any signs of carbon or soot, immediately turn off your appliance and arrange to have it serviced
by a qualified technician before operating it again.
• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As with all
plastic bags, these are not toys and should be kept away from children and infants.
• As with any combustion appliance, we recommend having your appliance regularly inspected and serviced as
well as having a Carbon Monoxide Detector installed in the same area to defend you and your family against
Carbon Monoxide.
• If equipped, the screen must be in place (closed) when the appliance is in operation.
• Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance.
Elevated temperatures on the wall or in the air above the appliance can cause melting, discolouration or
damage to decorations, a T.V. or other electronic components.
2.0 INTRODUCTION

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2.1 DIMENSIONS
2.1.1 CONVEX SURROUND (S31CV)
2.1.2 RECTANGULAR SURROUND (S31R)
!
WARNING
* CARBON MONOXIDE POISONING MAY LEAD TO DEATH
EARLY SIGNS OF CARBON MONOXIDE POISONING RESEMBLE THE FLU, WITH HEADACHE,
DIZZINESS AND/OR NAUSEA. IF YOU HAVE THESE SIGNS, THE HEATER MAY NOT BE WORKING
PROPERLY. GET FRESH AIR AT ONCE! HAVE HEATER SERVICED.
SOME PEOPLE---PREGNANT WOMEN, PERSONS WITH HEART OR LUNG DISEASE, ANEMIA,
THOSE UNDER THE INFLUENCE OF ALCOHOL, THOSE AT HIGH ALTITUDES--- ARE MORE
AFFECTED BY CARBON MONOXIDE THAN OTHERS.
THE APPLIANCE IS ONLY FOR USE WITH THE TYPE OF GAS INDICATED ON THE RATING PLATE.
THIS APPLIANCE IS NOT CONVERTIBLE FOR USE WITH OTHER GASES.
OBJECTS PLACED IN FRONT OF THE HEATER SHOULD BE KEPT A MINIMUM OF 48” AWAY FROM
THE FRONT FACE OF THE APPLIANCE.
USE ONLY WOLF STEEL APPROVED OPTIONAL ACCESSORIES AND REPLACEMENT PARTS WITH
THIS APPLIANCE. USING NON-LISTED ACCESSORIES AND REPLACEMENT PARTS (BLOWERS,
LOUVRES, TRIMS, GAS COMPONENTS, VENT COMPONENTS, ETC.) COULD RESULT IN A SAFETY
HAZARD AND WILL VOID THE LIMITED LIFETIME WARRANTY.
THIS APPLIANCE MUST NOT BE INSTALLED IN A BEDROOM OR BATHROOM.
DO NOT OPERATE WITHOUT CERAMIC CATALYST IN PLACE.
2.2 GENERAL INSTRUCTIONS
1 9/16”
48 3/8”
29 1/2”
9
1
/
8
”
3 1/2”
26 1/8”
18 5/32”
36 5/16”
GAS
INLET ELECTRICAL
INLET
43
5
/
16
”
28”
7
3
/
8
”1
9
/
16
”
3
1
/
2
”
26
1
/
8
”
18
3
/
8
”
36
11
/
16
”
GAS
INLET ELECTRICAL
INLET

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4.10A
This gas appliance should be installed and serviced by a qualified installer to conform with local codes.
Installation practices vary from region to region and it is important to know the specifics that apply to your
area, for example: in Massachusetts State:
• The appliance off valve must be a “T” handle gas cock.
• The flexible connector must not be longer than 36“.
• The appliance is not approved for installation in a bedroom or bathroom unless the appliance is a direct
vent sealed combustion product.
• Acarbon monoxide detector is required in all rooms containing gas fired appliances.
• WARNING: This product must be installed by a licensed plumber or gas fitter when installed within the
commonwealth of Massachusetts.
• Un-vented room appliance shall be installed in accordance with 527 CMR 30.00 and 248 CMR 3.00
through 7.00.
• Sellers of un-vented propane or natural gas-fired space / room appliances shall provide to each purchaser
a copy of 527 CMR 30.00 upon the sale of the appliance from http://www.napoleonfireplaces.com/
Webshare/installation_manuals/mass_requirements.pdf
In absence of local codes, install the appliance to the current National Fuel Gas Code, ANSI Z223.1
Installation Code which can be obtained from:
American National Standards Institute Inc. or National Fire Protection Association Inc.
1430 Broadway Batterymarch Park
New York, NY 10018 Quincy, MA 02269
The appliance and its individual shutoff valve must be disconnected from the gas supply piping system during
any pressure testing of that system at test pressures in excess of 1/2 psig (3.5 kPa). The appliance must be
isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure
testing of the gas supply piping system at test pressures equal to or less than 1/2 psig (3.5 kPa). When
installed with a blower the junction box must be electrically connected and grounded in accordance with local
codes. In the absence of local codes, use the current ANSI / NFPA 70 National Electric Code. In the case
where the blower is equipped with a power cord it must be connected into a properly grounded receptacle.
The grounding prong must not be removed from the cord plug.
As long as the required clearance to combustibles is maintained,
the most desirable and beneficial location for the appliance is in the
center of a building, thereby allowing the most efficient use of the
heat created. The location of windows, doors and the traffic flow in
the room where the appliance is to be located should be considered.
* Air shortage caused by an inadequate air supply, improper log
positions, the addition of foreign or unapproved materials or the
failure to properly maintain the appliance, may result in incomplete
combustion of the fuel. Incomplete combustion results in soot being deposited inside the firebox as well as
surfaces outside the appliance. If any soot deposits are observed, shut off the appliance immediately and
arrange for it to be serviced by a qualified technician. Incomplete combustion can also generate increased
levels of carbon monoxide (CO).
We suggest that our gas
hearth products be installed
and serviced by professionals
who are certied in the U.S.
by the National Fireplace
Institute
® (NFI) as NFI Gas
Specialists
www.ncertied.org

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2.3 GENERAL INFORMATION
* When the appliance is installed at elevations above 2,000ft, and in the absence of specific recommendations
from the local authority having jurisdiction, the certified high altitude input rating shall be reduced at the rate of
4% for each additional 1,000ft.
This appliance is suitable for mobile home installation. The natural gas model can only be installed in a mobile
home that is permanently positioned on its site and fueled with natural gas. This appliance may be installed in
an aftermarket permanently located, manufactured (mobile) home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not
convertible for use with other gases.
The appliance is equipped with two catalytic tiles which are designed to cilter out harmful gases and limit
carbon monoxide output. It is likely that with the appliance in operation, the catalytic tiles will actually scrub
the carbone monoxide normally found in the room and reduce it to a lower level. The tiles must not be altered
or removed. Do not operate the appliances when using products such as paint, paint thinner, adhesives, etc.
These products will permanently affect the catalytic tiles’ ability to scrub the air.
Expansion / contraction noises during heating up and cooling down cycles are normal and are to be expected.
RATES AND EFFICIENCIES
NATURAL GAS PROPANE GAS
Altitude 0 - 2,000* 0 - 2,000*
Maximum Input 20,000 BTU/hr 20,000 BTU/hr
Efficiency 99.9% 99.9%
Minimum Inlet Gas Supply Pressure 4.5” Water Column 11” Water Column
Maximum Inlet Gas Supply Pressure 7” Water Column 13” Water Column
Manifold Pressure Under Flow Conditions 3.5” Water Column 10” Water Column
FOR YOUR SATISFACTION, THIS APPLIANCE HAS BEEN TEST-FIRED TO ASSURE ITS OPERATION
AND QUALITY!

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2.4 RATING PLATE INFORMATION
SAMPLE
For rating plate location, see “INSTALLATION
OVERVIEW” section.
This illustration is for reference only. Refer to the
rating plate on the appliance for accurate information.
CERTIFIED UNDER: ANSI Z21.11A-2010 UNVENTED ROOM HEATER
THIS APPLIANCE SHALL NOT BE INSTALLED IN
A BEDROOM OR BATHROOM, AND IS INTENDED
FOR SUPPLEMENTAL HEATING. THIS APPLIANCE
MAY BE INSTALLED INANAFTERMARKET,
PERMANENTLY LOCATED, MANUFACTURED
(MOBILE) HOME, WHERE NOT PROHIBITED BY
LOCAL CODES. THIS APPLIANCE IS ONLY FOR
USE WITH THE TYPE OF GAS INDICATED ON
THE RATING PLATE. THISAPPLIANCE IS NOT
FIELD CONVERTIBLE FOR USE WITH OTHER
GASES. THIS ISAGAS-FIRED UNVENTED
ROOM HEATER THAT REQUIRESADEQUATE
COMBUSTION AND VENTILATION AIR.
WHVF31N CWHVF31N CWHVF31P WHVF31P
NATURAL GAS MODEL PROPANE MODEL
*0-2000FT ALTITUDE *0-2000FT
20,000 BTU/HR INPUT 20,000BTU/HR
SIT 880 (NG) CONTROL SIT 880 (LP)
OP 426000 PILOT OP 608000
MANIFOLD PRESSURE: 3.5”
WATER COLUMN (NG)
MIN. SUPPLY PRESSURE: 4.5”
WATER COLUMN (NG)
MAX. SUPPLY PRESSURE: 7”
WATER COLUMN (NG)
MANIFOLD PRESSURE: 10”
WATER COLUMN (LP)
MIN. SUPPLY PRESSURE: 11”
WATER COLUMN (LP)
MAX. SUPPLY PRESSURE: 13”
WATER COLUMN (LP)
NOT FOR USE WITH SOLID FUEL
CAUTION: FOR USE WITH GLASS DOORS CERTIFIED WITH THIS UNIT
ONLY.
WARNING: DO NOT ADD ANY MATERIAL TO THE APPLIANCE,
WHICH WILL COME IN CONTACT WITH THE FLAME. DO NOT USE
ACCESSORIES NOTAPPROVED FOR USE WITH THISAPPLIANCE.
APPLY LOOSE MATERIAL PER INSTRUCTIONS MANUAL. DO NOT
APPLY EXTRA MATERIAL OR MATERIAL NOT SUPPLIED WITH THE
APPLIANCE. IMPROPER INSTALLATION, ADJUSTMENT, ALTERNATION,
SERVICE OR MAINTENANCE CAN CAUSE PROPERTY DAMAGE,
PERSONAL INJURY OR LOSS OF LIFE. REFER TO THE OWNER’S
INFORMATION MANUAL PROVIDED WITH THISAPPLIANCE.
INSTALLATION AND SERVICE MUST BE PERFORMED BYAQUALIFIED
INSTALLER, SERVICEAGENCY OR THE GAS SUPPLIER.
ELECTRICAL RATING: 115V.60HZ. LESS THAN 12 AMPERES
MINIMUM CLEARANCE TO COMBUSTIBLE MATERIAL
(FROM APPLIANCE):
MANTEL 20”
FLOOR 13”
SIDES 7”
WHVF31
SERIAL NUMBER W385-0613 / A
*ABOVE 2,000FT, CONSULT LOCALAUTHORITY HAVING JURISDICTION.
WOLF STEEL LTD.
24 NAPOLEON ROAD, BARRIE, ON, L4M 0G8 CANADA
9700539 (WSL)
4001657 (NGZ)
4001658 (NAC)
4001659 (WUSA)

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3.0 INSTALLATION
3.1 COMBUSTION AND VENTILATION AIR PROVISIONS
17.1A
This appliance shall not be installed in a confined space or unusually tight construction unless provisions are
provided for adequate combustion and ventilation air.
The National Fuel Gas Code, ANSI Z223.1 / NFPA 54 defines a confined space as a space whose volume is
less than 50 cubic feet per 1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating of all appliances
installed in that space and an unconfined space as a space whose volume is not less than 50 cubic feet per
1,000 Btu per hour (4.8 m3 per kw) of the aggregate input rating of all appliances installed in that space.
Rooms communicating directly with the space in which the appliances are installed, through openings not
furnished with doors are considered a part of the unconfined space.
The WHVF31 is rated at 20,000 BTUs per hour for natural gas and propane and therefore requires a minimum
unconfined space of 1000 cubic feet.
3.2 DETERMINING CONFINED OR UNCONFINED SPACE
To determine the volume of the room where the appliance is to be installed, multiply the width x the length x
the ceiling height of that room measured in feet. If any adjoining rooms are connected by grilles or openings
such as kitchen pass-throughs, etc., the volume of those rooms may be added to the total.
Multiply the room volume by 1000 and divide this amount by 50 to determine the maximum BTU/hr that the
space can support with adequate combustion and ventilation air.
A
dd the Btu/hr of all fuel burning appliances located within the space such as gas furnace, gas water
appliance, etc. Do not include direct vent gas appliances which draw their input and output air from and to the
outdoors.
Unusually tight construction is defined as construction where:
A) Walls and ceilings exposed to the outside atmosphere have a continuous water vapour retarder with a
rating of 1 perm (6 x 10-11 kg per pa-sec-m2) or less with openings gasketed or sealed, and
B) Weather stripping has been added on openable windows and doors, and
C) Caulking or sealants are applied to areas such as joints around window and door frames, between sole
plates and floors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical,
and gas lines, and at other openings.
A
n unvented room appliance is recommended for use as a secondary heat source rather than as a primary
source. Gas combustion produces water vapour which could occur at the rate of approximately one ounce of
water for every 1,000 BTU/hr of gas input. During the cold weather season, indoor humidity levels tend to be
low. Consequently, this water vapour can enhance the living space. However if a problem should occur:
A) Ensure sufficient combustion and circulation air
B) Use a dehumidifier
C) Do not use the unvented room appliance as a primary heat source
!
WARNING
IF THE AREA IN WHICH THE APPLIANCE MAY BE OPERATED IS SMALLER THAN THAT DEFINED AS
AN UNCONFINED SPACE OR IF THE BUILDING IS OF UNUSUALLY TIGHT CONSTRUCTION, PROVIDE
ADEQUATE COMBUSTION AND VENTILATION AIR BY ONE OF THE METHODS DESCRIBED IN THE
NATIONAL FUEL GAS CODE ANSI Z223.1/ NFPA 54 , AIR FOR COMBUSTIONAND VENTILATION, OR THE
APPLICABLE LOCAL CODE.
IF THE AREA IN WHICH THE APPLIANCE MAY BE OPERATED DOES NOT MEET THE REQUIRED VOLUME
FOR INDOOR COMBUSTION AIR, COMBUSTION AND VENTILATION AIR SHALL BE PROVIDED BY ONE
OF THE METHODS DESCRIBED IN THE ANSI Z223.1 / NFPA 54, THE INTERNATIONAL FUEL GAS CODE,
OR APPLICABLE LOCAL CODES.

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19.1B
Without sufficient fresh air for proper operation, poor fuel combustion can result. Carbon Monoxide is a result
of poor combustion.
If additional fresh air is required, use one of the methods described in the National Fuel Gas Code, ANSI
Z223.1 / NFPA54 or the applicable local code.
Room Volume = Length x Width x Height
Max BTU/hr = Room Volume x 1000 / 50
LENGTH
HEIGHT
ROOM 2
ROOM 1
WIDTH
If for example:
The length of the rooms is 10 feet,
The width of Room 1 is 10 feet,
The width of Room 2 is 15 feet,
The height of the rooms is 8 feet.
The volume of Room 1: 10x10x8 = 800 cubic feet
The volume of Room 2: 10x15x8 = 1200 cubic feet
19.2
EXAMPLE 1:
In this example, because there is no door to the adjoining room, the volume of the adjoining room may be
added to the volume of the room with the heater to get a total unconfined space.
The total unconfined space: 800 + 1200 = 2000 cubic feet.
Maximum BTU/h: 2000x1000 = 40,000 BTU/h
50
19.3
EXAMPLE 2:
If in this example a solid door separates Room 1 from Room 2, the volume of Room 2 could not be used. In
this case the maximum BTU/h would be:
Maximum BTU/h: 800x1000 = 16,000 BTU/h
50
This would be considered a confined space since it can not support the 20,000 BTU/h input of the appliance
and it would be necessary to provide adequate combustion and ventilation air to Room 1.

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3.3 MOUNTING PLATE INSTALLATION
A. Level and affix the paper template to the wall at desired location and height. The centre line of the
template should be located directly between two wall studs.
B. Using the template, mark the holes for the gas and electrical outlets and mounting screws. See
“MINIMUM CLEARANCES TO COMBUSTIBLES” section. NOTE: There are two sets of four
mounting holes. Choose the appropriate set for either 16” or 24” centres and make sure they
line up to the wooden wall studs. If this is not possible, mark the template where the studs are
located and transfer these locations to the mounting plate.
C. Remove the paper template from the wall and cut the holes as marked.
D. Remove the four screws that secure the wall mounting plate to the appliance.
E. If required, transfer the stud locatiom marks from the template to the mounting plate and drill a ¼
diameter hole. Level the mounting plate and secure it to the studs using the 4 fasteners provided. The
fasteners must be threaded into the wall studs.
A. Secure the appliance to the
mounting plate as illustrated
using 8 screws provided.
3.4 MOUNTING THE APPLIANCE
ELECTRICAL
GAS

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3.5 GAS INSTALLATION
3.6 MOBILE HOME
29.2
S
uitable
f
or mobile home installation where the mobile home has been permanently placed on its site.
This appliance may be installed in an aftermarket permanently located, manufactured (mobile) home, where
not prohibited by local codes.
For mobile home installations, the appliance must be fastened in place. It is recommended that the appliance
be secured in all installations. See “REPLACEMENTS” section for the levelling / securing kit specific to your
appliance.
30.1A
Installation and servicing to be done by a qualified installer.
A. Move the appliance into position and secure.
B. If equipped with a flex connector the appliance is designed to accept a 1/2” gas supply. Without the
connector it is designed to accept a 3/8” gas supply. The appliance is equipped with a manual shut off
valve to turn off the gas supply to the appliance.
C. Connect the gas supply in accordance to local codes. In the absence of local codes, install to the
current CAN/CSA-B149.1 Installation Code in Canada or to the current National Fuel Gas Code, ANSI
Z223.1 / NFPA 54 in the United States.
D. When flexing any gas line, support the gas valve so that the lines are not bent or kinked.
E. The gas line flex-connector should be installed to provide sufficient movement for shifting the burner
assembly on it’s side to aid with servicing components.
F. Check for gas leaks by brushing on a soap and water solution. Do not use open flame.
!
WARNING
RISK OF FIRE, EXPLOSION OR ASPHYXIATION. ENSURE THERE ARE NO IGNITION SOURCES SUCH AS
SPARKS OR OPEN FLAMES.
SUPPORT GAS CONTROL WHEN ATTACHING GAS SUPPLY PIPE TO PREVENT DAMAGING GAS LINE.
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RUN OUT
WITH THE GLASS DOOR OPENED OR REMOVED. PURGING OF THE GAS SUPPLY LINE SHOULD BE
PERFORMED BY A QUALIFIED SERVICE TECHNICIAN. ASSURE THAT A CONTINUOUS GAS FLOW IS AT
THE BURNER BEFORE CLOSING THE DOOR. ENSURE ADEQUATE VENTILATION. FOR GAS AND
ELECTRICAL LOCATIONS, SEE “DIMENSION” SECTION.
ALL GAS CONNECTIONS MUST BE CONTAINED WITHIN THE APPLIANCE WHEN COMPLETE.
HIGH PRESSURE WILL DAMAGE VALVE. DISCONNECT GAS SUPPLY PIPING BEFORE TESTING GAS
LINE AT TEST PRESSURES ABOVE 1/2 PSIG.
VALVE SETTINGS HAVE BEEN FACTORY SET, DO NOT CHANGE.

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20” MIN.
13” MIN.
36” MAX.
7” MIN. 7” MIN.
36” MAX.
20” MIN.
13” MIN.
3.7 MINIMUM CLEARANCE TO COMBUSTIBLES
MINIMUM CLEARANCES TO COMBUSTIBLES:
- 20” to top
- 7” to sides
- 13” to bottom
- 0” to rear
TYPICAL
INSTALLATION
ALCOVE
INSTALLATION
SIDE VIEW
The front trims for the WHVF31 are different sizes. See “DIMENSIONS” section prior to mounting the
appliance. Clearances are measured from the appliance, not the front trims.
ALCOVE
INSTALLATION
TOP VIEW

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1
2
3
4
4.0 FINISHING
!
WARNING
RISK OF FIRE!
NEVER OBSTRUCT THE FRONT OPENING OF THE APPLIANCE.
DO NOT STRIKE, SLAM OR SCRATCH GLASS. DO NOT OPERATE APPLIANCE WITH GLASS
REMOVED, CRACKED, BROKEN OR SCRATCHED. 72.4
4.1 HOUSING PANEL INSTALLATION
Secure the housing panels as illustrated using the 17 #8 X 3/8” screws supplied.
- 4 screws secure the top housing panel.
- 3 screws secure the bottom housing panel.
- 5 screws secure each of the side housing panels.

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!
WARNING
GLASS MAY BE HOT, DO NOT TOUCH GLASS UNTIL COOLED.
THE DOOR LATCHES ARE PART OF A SAFETY SYSTEM AND MUST BE PROPERLY ENGAGED. DO
NOT OPERATE THE APPLIANCE WITH LATCHES DISENGAGED.
FACING AND/OR FINISHING MATERIALS MUST NOT INTERFERE WITH AIR FLOW THROUGH AIR
OPENINGS, LOUVRES OPENINGS, OPERATION OF LOUVRES OR DOORS OR ACCESS FOR
SERVICE. OBSERVE ALL CLEARANCES WHEN APPLYING COMBUSTIBLE MATERIALS.
BEFORE DOOR IS REMOVED TURN THE APPLIANCE OFF AND WAIT UNTIL APPLIANCE IS COOL TO
THE TOUCH. DOORS ARE HEAVY AND FRAGILE SO HANDLE WITH CARE.
75.1
A. Remove the surround. (see “SURROUND
INSTALLATION/REMOVAL” section.)
B. Remove the 3 screws that secure the door.
C. Lift the door up and off.
4.2 DOOR REMOVAL / INSTALLATION
A. Remove the surround and door if installed. (See “SURROUND INSTALLATION / REMOVAL” and
“DOOR REMOVAL / INSTALLATION” sections.)
B. Centre the rear brick panel against the back of the firebox with the bottom edge resting on the back
flange.
C. Place the top brick panel against the top of the rear brick panel. Align the holes in the brick retainer
with the holes in the firebox and secure using the 4 screws provided.
REAR BRICK PA
N
EL
T
O
P
BRICK
P
ANEL
4.3 BRICK PANEL INSTALLATION

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74.1A
Evenly spread the glass media onto the media tray, covering the burner tube and following the natural shape o
f
the media tray.
In some installations, glass media over the burner tube may cause a “Puffing” sound. If this sound is
excessive, simply push the media away from the burner ports.
NOTE: The distribution of glass media over the burner tube will influence the flame height. When the
flames impinge on the glass, the glass may discolour slightly and the edges may soften.
CLEANING GLASS MEDIA
Glass media may have a fine oil residue that needs to be cleaned prior to installation. Clean the glass with mild
dish soap, drain, rinse thoroughly and dry before placing over the burner.
CLEAN THE GLASS MEDIA PRIOR TO INSTALLATION. BEFORE APPLYING THE CLEANED GLASS, ENSURE
THAT IT IS DRY.
DO NOT CHANGE OR SUBSTITUTE THE GLASS MEDIA MATERIAL PROVIDED WITH THIS APPLIANCE. IF
REPLACING, USE ONLY THE REPLACEMENT GLASS MEDIA AVAILABLE FROM YOUR AUTHORIZED
DEALER / DISTRIBUTOR.
GLASS MEDIA OVER THE BURNER MUST NOT BE MORE THAN ONE LAYER HIGH. MORE THAN ONE LAYER
OVER THE BURNER WILL CAUSE FLAME LIFTING AND SOOTING PROBLEMS.
!
WARNING
4.4 GLASS MEDIA
SLOTS
HOOKS
A. Lift the surround
and engage
the hooks into
the slots on the
appliance, then
let it slide down
into position.
NOTE: When installing
the surround ensure no
wires are pinched or
exposed.
4.5 SURROUND INSTALLATION / REMOVAL

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5.0 OPTIONAL INSTALLATION
5.1 SAFETY SCREEN INSTALLATION
RETAINING BRACKETS
(X3)
DOOR
RETAINER
A. Remove the 3 screws that secure the door.
B. Place the bottom of the safety screen
into the door retainer. Pivot the top of the
safety screen to the door frame and secure
by using 3 screws to attach the safety
screen and door retainer brackets.
5.2 REMOTE RECEIVER LOCATION/WIRING
If installing an optional remote control, the
receiver must be located as illustrated.
A. Place the receiver against the bottom
housing panel as close to the IPI control
as possible. Secure using the velcro
provided.
B. For wiring information see the section
“WIRING DIAGRAM”.
IPI
CONTROL
RECEIVER BATTERY
BACK-UP
PRESSTO OPEN
BAT.LOW
OFFREMOTE ON
+
+
-
-

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!
WARNING
6.0 ELECTRICAL INFORMATION
6.1 WIRING DIAGRAM
GROUND
EYELET
ON / OFF
SWITCH
DC BACK-UP
DFC
VALVE
ORANGE GREEN
ON / OFF
DISCONNECT THESE
CONNECTORS TO THE
ON/OFF SWITCH AND
CONNECT TO
OPTIONAL
THERMOSTAT OR
REMOTE .
+
+
-
-
IPI BOARD
DC SUPPLY
TRANSFORMER
VALVE
ELECTRONIC
GROUND
EYELET
This appliance comes equipped with a battery back-up. If this backup is used install four AA batteries (not
supplied) into the holder and connect to the wire harness. Place near the IPI board. Connect the battery holder
to the wire harness before using the appliance. Place near the IPI board. (Batteries not included). If backup is
used, it must be connected to the 6 volt battery pack supplied.
DO NOT WIRE 110 VOLTS TO THE VALVE OR WALL SWITCH.
IF ANY OF THE ORIGINAL WIRE AS SUPPLIED WITH THE APPLIANCE MUST BE REPLACED, IT
MUST BE REPLACE WITH A WIRE OF AT LEAST A TEMPERATURE RATING.

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7.0 OPERATION
When lit for the first time, the appliance will emit a slight odour for a few hours. This is a normal temporary con-
dition caused by the “burn-in” of internal paints and lubricants used in the manufacturing process and will not
occur again. Simply open a window to sufficiently ventilate the room. After extended periods of non-operation
such as following a vacation or a warm weather season, the appliance may emit a slight odour for a few hours.
This is caused by dust particles in the heat exchanger burning off. Open a window to sufficiently ventilate the
room.
7.1 LIGHTING AND OPERATING INSTRUCTIONS
WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY,
A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE,
PERSONAL INJURY OR LOSS OF LIFE.
INITIAL LIGHTING OF THE PILOTAND MAIN BURNERS MUST BE DONE WITH
THE GLASS DOOR OFF.
DO NOT CONNECT VALVE OR WALL SWITCH TO
ELECTRICITY.
SEE INSTALLATION INSTRUCTIONS.
A. THIS FIREPLACE IS EQUIPPED WITHAN IGNITION DEVICE WHICH
AUTOMATICALLY LIGHTS THE PILOT. DO NOT TRY TO LIGHT BY HAND.
B. BEFORE OPERATING SMELLALLAROUND THE FIREPLACE AREA FOR GAS
AND NEXT TO THE FLOOR BECAUSE SOME GAS IS HEAVIER THAN AIR AND
WILL SETTLE ON THE FLOOR.
WHAT TO DO IF YOU SMELL GAS:
• TURN OFF ALL GAS TO THE FIREPLACE.
• OPEN WINDOWS.
• DO NOT TRY TO LIGHTANYAPPLIANCE.
• DO NOT TOUCHANY ELECTRIC SWITCH; DO NOT USE ANY PHONE IN YOUR
BUILDING.
• IMMEDIATELY CALLYOUR GAS SUPPLIER FROM A NEIGHBOUR’S PHONE.
FOLLOW THE GAS SUPPLIER’S INSTRUCTIONS.
• IF YOU CANNOT REACH YOUR GAS SUPPLIER, CALLTHE FIRE DEPARTMENT.
C. DO NOT TRY TO REPAIR ANY PART OF THIS ASSEMBLY. CALLA QUALIFIED
SERVICE TECHNICIAN. FORCE OR ATTEMPTED REPAIR MAY RESULT IN A FIRE
OR EXPLOSION.
D. DO NOT USE THIS FIREPLACE IF ANY PART HAS BEEN UNDER WATER.
IMMEDIATELY CALLAQUALIFIED SERVICE TECHNICIAN TO INSPECT THE
FIREPLACE AND REPLACE ANY PART OF THE CONTROL SYSTEM AND ANY GAS
CONTROL WHICH HAS BEEN UNDER WATER.
TO TURN OFF GAS
1. TURN OFFALL ELECTRICAL POWER TO THE FIREPLACE IF SERVICE IS
TO BE PERFORMED.
2. TURN MANUAL SHUTOFF VALVE CLOCKWISE TO OFF. DO NOT
FORCE.
1. STOP! READ ALL INFORMATION OF OPERATING AND LIGHTING
INSTRUCTIONS BEFORE PROCEEDING.
2. TURN OFF ELECTRIC POWER TO THE FIREPLACE.
3. THIS FIREPLACE IS EQUIPPED WITH AN IGNITION DEVICE WHICH
AUTOMATICALLY LIGHTS THE PILOT. DO NOT TRY TO LIGHT THE PILOT BY
HAND.
4. OPEN THE GLASS DOOR.
5. TURN MANUAL SHUTOFF VALVE CLOCKWISE TO OFF.
6. WAIT FIVE (5) MINUTES TO CLEAR OUTANY GAS. IF YOU
SMELL GAS INCLUDING NEAR THE FLOOR, STOP! FOLLOW
“B” OF THE OPERATING INSTRUCTIONS. IF YOU DON’T
SMELL GAS GO TO THE NEXT STEP.
7. TURN MANUAL SHUTOFF VALVE COUNTER-CLOCKWISE
TO ON.
8. CLOSE THE GLASS DOOR.
9. TURN ON ALLELECTRIC POWER TO THE FIREPLACE.
10.TURN ON MAIN BURNER.
IF THEAPPLIANCE WILL NOT OPERATE, FOLLOW THE INSTRUCTIONS “TO
TURN OFF GAS” AND CALL YOUR SERVICE TECHNICIAN OR GAS SUPPLIER.
OPERATING INSTRUCTIONS
W385-0613 / A
FOR YOUR SAFETY READ BEFORE OPERATING
LIGHTING INSTRUCTIONS

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8.0 ADJUSTMENTS
8.1 VENTURI ADJUSTMENT
8.2 FLAME CHARACTERISTICS
This appliance has an air shutter that has been factory set open according
to the chart below:
Regardless of venturi orientation, closing the air shutter will cause a more
yellow flame, but can lead to carboning. Opening the air shutter will cause a
more blue flame, but can cause flame lifting from the burner ports. The
flame may not appear yellow immediately; allow 15 to 30 minutes for the
final flame colour to be established.
AIR SHUTTER ADJUSTMENT MUST ONLY BE DONE BY A QUALIFIED
INSTALLER!
AIR
SHUTTER
OPENING
VENTURI
BURNER
ORIFICE
49.1
VENTURI ADJUSTMENT CHART
FUEL WHVF31
NG 1/16”
LP 1/16”
Approximate
flame height
4” - 5”
It’s important to periodically perform a visual check of the pilot and burner flames. Compare them to the illustra-
tions provided. If any flames appear abnormal call a service person.
FLAME MUST ENVELOP
UPPER 3/8” TO 1/2” OF
FLAME SENSOR
FLAME
SENSOR ELECTRODE