Napoleon GSS36N User manual

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W415-0807 / B / 04.18.12
INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.
CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
NEVER LEAVE CHILDREN OR OTHER AT RISK INDIVIDUALS ALONE WITH THE APPLIANCE.
INSTALLATION AND
OPERATING INSTRUCTIONS
1.22B
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada /
103 Miller Drive, Crittenden, Kentucky, USA, 41030
Phone [phone] • Fax [phone] • www.napoleonfireplaces.com • [email protected]
SAFETY INFORMATION
!WARNING
If the information in these instructions are
not followed exactly, a fire or explosion
may result causing property damage,
personal injury or loss of life.
- Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
- WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbour’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the
fire department.
- Installation and service must be performed by a
qualified installer, service agency or the supplier.
CERTIFIED FOR CANADAAND UNITED STATES USING ANSI/CSAMETHODS.
$10.00
HOT GLASS WILL CAUSE
BURNS.
DO NOT TOUCH GLASS UNTIL
COOLED.
NEVER ALLOW CHILDREN TO
TOUCH GLASS.
!
WARNING
This appliance may be installed in an aftermarket,
permanently located, manufactured home (USA
only) or mobile home, where not prohibited by
local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is
not convertible for use with other gases, unless a
certified kit is used.
GSS36N
NATURAL GAS MODEL
GSS36P
PROPANE GAS MODEL
CERTIFIED UNDER CANADIANAND AMERICAN NATIONAL STANDARDS, CR97-003, CAN1-2.21-M85, IAS U.S. 4-96.
OUTDOOR GAS FIREPLACE
WARNING: FOR OUTDOOR USE ONLY

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W415-0807 / B / 04.18.12
NOTE: Changes, other than editorial, are denoted by a vertical line in the margin.
TABLE OF CONTENTS
1.0 INSTALLATION OVERVIEW
1.0 INSTALLATION OVERVIEW 2
2.0 INTRODUCTION 3
2.1 DIMENSIONS 4
2.2 GENERAL INSTRUCTIONS 4
2.3 GENERAL INFORMATION 5
2.4 RATING PLATE INFORMATION 5
3.0 INSTALLATION 6
3.1 GAS INSTALLATION 6
3.2 OPTIONAL WALL SWITCH INSTALLATION 6
3.3 COMBUSTION AND VENTILATION AIR 7
4.0 FRAMING 7
4.1 CLEARANCE TO COMBUSTIBLES 7
4.2 MINIMUM ENCLOSURE CLEARANCES 10
4.3 MINIMUM MANTEL CLEARANCES 11
4.4 NAILING TAB 11
5.0 FINISHING 12
5.1 LOG PLACEMENT 12
5.2 HOOD 13
5.3 LOGO PLACEMENT 13
5.4 LOUVRE INSTALLATION 13
6.0 OPERATION 14
7.0 ADJUSTMENT 15
7.1 VENTURI ADJUSTMENT 15
7.2 FLAME CHARACTERISTICS 15
8.0 MAINTENANCE 16
9.0 REPLACEMENTS 17
10.0 TROUBLESHOOTING 19
11.0 WARRANTY 21
12.0 SERVICE HISTORY 22
See the section
“RATING PLATE
INFORMATION”.
See the section
“HOOD
INSTALLATION”.
See the section
“LOUVRE INSTALLATION”.
See the section
“LOG PLACEMENT”.

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W415-0807 / B / 04.18.12
3.14A
!
WARNING
• THIS APPLIANCE IS HOT WHEN OPERATED AND CAN CAUSE SEVERE BURNS IF CONTACTED.
• Do not operate appliance before reading and understanding operating instructions. Failure to operate
appliance according to operating instructions could cause fire or injury.
• Any changes to this appliance or its controls can be dangerous and is prohibited.
• Risk of burns. The appliance should be turned off and cooled before servicing.
• Do not install damaged, incomplete or substitute components.
• Risk of cuts and abrasions. Wear protective gloves and safety glasses during installation. Sheet metal
edges may be sharp.
• Do not burn wood or other materials in this appliance.
• Provide adequate ventilation and combustion air. Provide adequate accessibility clearance for servicing
and operating the appliance. Never obstruct the front opening of the appliance.
• If appliance keeps shutting off, have it serviced. Keep burner and control compartment clean.
• Do not allow wind to blow directly into the appliance. Avoid any drafts that alter burner flame patterns.
• Children and adults should be alerted to the hazards of high surface temperature and should stay away
to avoid burns or clothing ignition.
• Young children should be carefully supervised when they are in the same area as the appliance.
Toddlers, young children and others may be susceptible to accidental contact burns. Aphysical barrier
is recommended if there are at risk individuals in the vicinity of the appliance. To restrict access to an
appliance, install an adjustable safety gate to keep toddlers, young children and other at risk individuals
away from hot surfaces.
• Clothing or other flammable material should not be placed on or near the appliance.
• Furniture or other objects must be kept a minimum of 4 feet away from the front of the appliance.
• Ensure you have incorporated adequate safety measures to protect infants/toddlers from touching hot
surfaces.
• Even after the appliance is off, it will remain hot for an extended period of time.
• Check with your local hearth specialty dealer for safety screens and hearth guards to protect children
from hot surfaces. These screens and guards must be fastened to the floor.
• Any safety screen or guard removed for servicing must be replaced prior to operating the appliance.
• It is imperative that the control compartments, burners and circulating blower and its passageway in
the appliance and venting system are kept clean. The appliance should be inspected before use and
at least annually by a qualified service person. The appliance area must be kept clear and free from
combustible materials, gasoline and other flammable vapors and liquids.
• Under no circumstances should this appliance be modified.
• Do not use this appliance if any part has been under water. Immediately call a qualified service
technician to inspect the appliance and to replace any part of the control system and any gas control
which has been under water.
• Keep the packaging material out of reach of children and dispose of the material in a safe manner. As
with all plastic bags, these are not toys and should be kept away from children and infants.
• This appliance must not be installed indoors or within any structure that prevents or inhibits the exhaust
gases from dissipating in the outside atmosphere.
2.0 INTRODUCTION

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2.1 DIMENSIONS
35
1
/
2
"
3"
GAS
INLET
33" 5
1
/
2
"
37
3
/
8
"
12
1
/
4
"13
1
/
4
"
27"
2.2 GENERAL INSTRUCTIONS
4.3A
THIS GAS APPLIANCE SHOULD BE INSTALLED AND SERVICED BY A QUALIFIED INSTALLER to
conform with local codes. Installation practices vary from region to region and it is important to know the
specifics that apply to your area, for example in Massachusetts State:
• The appliance off valve must be a “T” handle gas cock.
• The flexible connector must not be longer than 36 inches.
The installation must conform with local codes or, in
absence of local codes, the National Gas and Propane
Installation Code CSA B149.1 in Canada, or the National
Fuel Gas Code, ANSI Z223.1 / NFPA 54 in the United
States.
We suggest that our gas
hearth products be installed
and serviced by professionals
who are certied in the U.S.
by the National Fireplace
Institute
® (NFI) as NFI Gas
Specialists
www.ncertied.org
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT,
WITH THE GLASS DOOR OPENED OR REMOVED.
NEVER OBSTRUCT THE FRONT OPENING OF THE APPLIANCE.
OBJECTS PLACED IN FRONT OF THE APPLIANCE MUST BE KEPT A MINIMUM OF 48” FROM THE
FRONT FACE OF THE APPLIANCE.
FIRE RISK. EXPLOSION HAZARD.
HIGH PRESSURE WILL DAMAGE VALVE. DISCONNECT GAS SUPPLY PIPING BEFORE PRESSURE
TESTING GAS LINE AT TEST PRESSURES ABOVE 1/2 PSIG. CLOSE THE MANUAL SHUT-OFF VALVE
BEFORE PRESSURE TESTING GAS LINE AT TEST PRESSURES EQUAL TO OR LESS THAN 1/2 PSIG.
USE ONLY WOLF STEEL APPROVED OPTIONAL ACCESSORIES AND REPLACEMENT PARTS WITH
THIS APPLIANCE. USING NON-LISTED ACCESSORIES (BLOWERS, DOORS, LOUVRES, TRIMS, GAS
COMPONENTS, VENTING COMPONENTS, ETC.) COULD RESULT IN A SAFETY HAZARD AND WILL
VOID THE WARRANTY AND CERTIFICATION.
THE APPLIANCE IS ONLY FOR USE WITH THE TYPE OF GAS INDICATED ON THE RATING PLATE.
THIS APPLIANCE IS NOT CONVERTIBLE FOR USE WITH OTHER GASES.
!
WARNING
The appliance and its individual shutoff valve must be disconnected from the gas supply piping system during
any pressure testing of that system at test pressures in excess of 1/2 psig (3.5 kPa). The appliance must be
isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure
testing of the gas supply piping system at test pressures equal to or less than 1/2 psig (3.5 kPa).
When the appliance is installed directly on combustible material other than wood flooring, the appliance shall
be installed on a metal or wood panel extending the full width and depth.

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2.3 GENERAL INFORMATION
* When the appliance is installed at elevations above 2,000ft, and in the absence of specific recommendations
from the local authority having jurisdiction, the certified high altitude input rating shall be reduced at the rate of
4% for each additional 1,000ft.
It is highly recommended to protect the logs from moisture (rain, snow). Cover the enclosure opening when not
in use.
This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not
convertible for use with other gases, unless a certified kit is used.
No external electricity (110 volts or 24 volts) is required for the gas system operation.
Expansion / contraction noises during heating up and cooling down cycles are normal and are to be expected.
FOR YOUR SATISFACTION, THIS APPLIANCE HAS BEEN TEST-FIRED TO ASSURE ITS OPERATION
AND QUALITY!
RATES AND EFFICIENCIES
NATURAL GAS PROPANE GAS
Altitude 0 - 2,000* 0 - 2,000*
Maximum Input 40,000 BTU/hr 40,000 BTU/hr
Minimum Inlet Gas Supply Pressure 4.5” Water Column 11” Water Column
Maximum Inlet Gas Supply Pressure 7” Water Column 13” Water Column
Manifold Pressure Under Flow Conditions 3.5” Water Column 10” Water Column
2.4 RATING PLATE INFORMATION
GSS36/CSS36 W385-0275 / J
CERTIFIED UNDER / HOMOLOGUÉ SELON LES NORMES: CGACR97-003 (July, 1997) CSA US Req. 4-96, 3rd Ed. OUTDOOR GAS FIREPLACE / FOYERAU GAZ EXTÉRIEUR
WOLF STEEL LTD.
24 NAPOLEON ROAD, BARRIE, ON, L4M 0G8 CANADA
IF APPLIANCE HAS BEEN SUPPLIED WITHA GAS PRESSURE REGULATOR, IT MUST BE USED. THE
GAS SUPPLY MUST BE TURNED OFFAT THE LP-GAS SYPPLY CYLINDER WHEN THIS APPLIANCE IS
NOT IN USE. DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPOURS AND
LIQUIDS IN THE VICINITY OF THIS ORANY OTHERAPPLIANCE.
IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR MAINTENANCE CAN
CAUSE INJURY OR PROPERTY DAMAGE. REFER TO THE OWNER’S MANUAL PROVIDED
WITH THIS APPLIANCE. FOR ASSISTANCE OR ADDITIONAL INFORMATION, CONSULT A
QUALIFIED INSTALLER, SERVICE AGENCY OR GAS SUPPLIER. MUST NOT BE USED FOR
COOKING. FOR OUTDOOR USE ONLY. IF STORED INDOORS, DETACH AND LEAVE CYLINDER
OUTDOORS.
SI L’APPAREIL EST ÉQUIPÉ D’UN RÉGULATEUR DE PRESSION D’ALIMENTATION, IT DOIT ÊTRE
UTILISÉ. LORSQUE CET APPAREIL N’EST PAS UTILISÉ, VOUS DEVEZ FERMER L’ALIMENTATION EN
GAZ SUR LA BONBONNE DE PROPANE. N’ENTREPOSEZ PAS ET N’UTILISEZ PAS D’ESSENCE
OU AUTRES LIQUIDES ET VAPEURS INFLAMMABLES À PROXIMITÉ DE CET APPAREIL OU
TOUT AUTRE APPAREIL. UNE INSTALLATION NON CONFORME, DES AJUSTEMENTS, DES
ALTÉRATIONS, UN SERVICE OU UN ENTRETIEN INADÉQUATS PEUVENT CAUSER DES
DOMMAGES À LA PROPRIÉTÉ OU DES BLESSURES CORPORELLES. RÉFÉREZ-VOUS AU
MANUEL D’INSTRUCTIONS FOURNIAVEC CET APPAREIL. POUR DE L’ASSISTANCE OU POUR
PLUS D’INFORMATION, CONSULTEZ UN INSTALLATEUR QUALIFIÉ, UNE AGENCE
D’ENTRETIEN OU LE FOURNISSEUR DE GAZ. NE PAS UTILISER POUR LACUISSON. POUR
USAGE EXTÉTIEUR SEULEMENT. SI ENTREPOSÉ À L’INTÉRIEUR, DÉTACHER LA BONBONNE
DE PROPANE ET LALAISSER À L’EXTÉRIEUR.
9700539 (WSL) 4001657 (NGZ)
4001658 (NAC) 4001659 (WUSA)
GSS36N / CSS36N MODEL GSS36P / CSS36P
0-4500FT (0-1370m) ALTITUDE / ÉLÉVATION 0-4500FT (0-1370m)
40,000 BTU/h INPUT / ALIMENTATION 40,000 BTU/h
20,000 BTU/h REDUCED INPUT /ALIMENTATION RÉDUITE 22,000 BTU/h
MANIFOLD PRESSURE: 3.5" WATER COLUMN MANIFOLD PRESSURE: 10" WATER COLUMN
PRESSION AU COLLECTEUR: 3.5" D'UNE COLONNE D'EAU PRESSION AU COLLECTEUR: 10" D'UNE COLONNE D'EAU
MINIMUM SUPPLY PRESSURE: 4.5" WATER COLUMN MINIMUM SUPPLY PRESSURE: 11" WATER COLUMN
PRESSION D'ALIMENTATION MINIMALE: 4.5" D'UNE COLONNE D'EAU PRESSION D'ALIMENTATION MINIMALE: 11" D'UNE COLONNE D'EAU
MAXIMUM SUPPLY PRESSURE: 7.0" WATER COLUMN MAXIMUM SUPPLY PRESSURE: 13" WATER COLUMN
PRESSION D'ALIMENTATION MAXIMALE: 7.0" D'UNE COLONNE D'EAU PRESSION D'ALIMENTATION MAXIMALE: 13" D'UNE COLONNE D'EAU
NOT FOR USE WITH SOLID FUEL.
WARNING: THIS FIREPLACE USES AND REQUIRES AFASTACTING THERMOCOUPLE.
REPLACE ONLY WITHA FAST ACTING THERMOCOUPLE SUPPLIED BY WOLF STEELLTD.
DO NOTADD ANY MATERIAL TOTHE APPLIANCE, WHICH WILL COME IN CONTACT WITH THE
FLAMES, OTHER THAN THAT SUPPLIED BY THE MANUFACTURER WITH THE APPLIANCE.
MINIMUM CLEARANCE TO COMBUSTIBLE MATERIALS:
TOP 0” BACK 0”
FLOOR 0“ MANTEL 12”*
SIDES 0” RECESSED DEPTH 13
1/2”
*MAXIMUM HORIZONTAL EXTENSION: 2”.
SEE INSTRUCTION MANUAL FOR GREATER EXTENSIONS.
UN COMBUSTIBLE SOLIDE NE DOIT PAS ÊTRE UTILISÉ
AVEC CET APPAREIL
AVERTISSEMENT: CE FOYER UTILISE ET REQUIERT UNTHERMOCOUPLE À ACTION
RAPIDE. REPLACEZ UNIQUEMENT AVEC UN THERMOCOUPLE À ACTION RAPIDE DE WOLF STEEL
LTÉE. N'AJOUTEZ PASA CET APPAREILAUCUN MATERIAU DEVANT ENTRER EN CONTACT AVEC
LES FLAMMES AUTRE QUE CELUI QUI ESTFOURNI AVEC CET APPAREIL PAR LE FABRICANT.
DÉGAGEMENTS MINIMAUX DES MATÉRIAUX COMBUSTIBLES:
DESSUS 0” ARRIÈRE 0”
PLANCHER 0“ MANTEAU 12”*
CÔTÉS 0” PROFONDEUR D’ENCASTRE 13
1/2”
*L’EXTENSION HORIZONTALE MAXIMALE: 2”.
RÉFÉRER AU MANUELD’INSTRUCTION POUR DES EXTENSIONS PLUS GRANDES.
SERIAL NUMBER/NO. DE SÉRIE:
J
J
SAMPLE
SAMPLE
OOR GASOOR GAS
ON, L4M 0G8ON, L4M 0G8
PÉ D’UN RÉGUPÉ D’UN RÉG
ET APPAREIL N’EST PAT APPAREIL N’EST
A
BONBONNE DE PROPANEONBONNE DE PROPA
S LIQUIDES ET VAPEURS INFLIQUIDES ET VAPEURS INF
UTRE APPAREIL. UNE INSTALLATI
APPAREIL. UNE INSTALLATI
RATIONS, UN SERVICE OU UN ENUN SERVICE OU UN EN
MMAGES À LA PROPRIÉTÉ OU DESPROPRIÉTÉ OU DES
MANUEL D’INSTRUCTIONS FOURNI AVANUEL D’INSTRUCTIONS FOURNI A
PLUS D’INFORMATION, CONSUPLUS D’INFORMATION, CONSU
D’ENTRETIEN OU LE FOURNISSD’ENTRETIEN OU LE FOURNISS
USAGE EXTÉTIEUR SEULEMEUSAGE EXTÉTIEUR SEULEME
4
001657
(
NGZ
)
4001657 (NGZ)
4
001659
(
WUSA
)001659 (WUSA)
PL
PL
M
ODEL
MODEL
GSSGSS
LTITUDE / ÉLÉVATIONTITUDE / ÉLÉVATION
0-0
INPUT / ALIMENTATIONPUT / ALIMENTATION
CED INPUT /ALIMENTATION RÉDUITEED INPUT / ALIMENTATI
PL
ATER COLUMNATER COLU
MANIFOLD PREMANIF
COLONNE D'EAUCOLONNE D'EA
PRESSION APRESSIO
.5" WATER COLUMNWATER COLUMN
MINIMUMMINIMUM
'UNE COLONNE D'EAUUNE COLONNE D'EAU
PRESSIRESS
RE:RE:
7.
0
" WATER
CO
L
U
MN
7.0" WATER COLUMN
MAXI
7.0" D'UNE COLONNE D'EAU.0" D'UNE COLONNE D'EAU
PRP
UEL.EL.
ST ACTING THERMOCOUPLE.T ACTING THERMOCOUPLE.
PPLIED BY WOLF STEEL LTD.PPLIED BY WOLF STEEL LTD.
WILL COMELL COME
IN CONTACT WITH THEIN CONTACT WITH THE
FACTURER WITH THE APPLIANCE.RER WITH THE APPLIANCE.
ALS:
SSED DEPTHSED DEPTH
2”.
TER EXTENSIONS.
ER EXTENSIONS
For rating plate location, see “INSTALLATION OVERVIEW” section.
This illustration is for reference only. Refer to the rating plate on the appliance for accurate information.

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3.0 INSTALLATION
3.1 GAS INSTALLATION
30.1A
Installation and servicing to be done by a qualified installer.
A. Move the appliance into position and secure.
B. If equipped with a flex connector the appliance is designed to accept a 1/2” gas supply. Without the
connector it is designed to accept a 3/8” gas supply. The appliance is equipped with a manual shut off
valve to turn off the gas supply to the appliance.
C. Connect the gas supply in accordance to local codes. In the absence of local codes, install to the
current CAN/CSA-B149.1 Installation Code in Canada or to the current National Fuel Gas Code, ANSI
Z223.1 / NFPA 54 in the United States.
D. When flexing any gas line, support the gas valve so that the lines are not bent or kinked.
E. The gas line flex-connector should be installed to provide sufficient movement for shifting the burner
assembly on it’s side to aid with servicing components.
F. Check for gas leaks by brushing on a soap and water solution. Do not use open flame.
!
WARNING
RISK OF FIRE, EXPLOSION OR ASPHYXIATION. ENSURE THERE ARE NO IGNITION SOURCES SUCH AS
SPARKS OR OPEN FLAMES.
SUPPORT GAS CONTROL WHEN ATTACHING GAS SUPPLY PIPE TO PREVENT DAMAGING GAS LINE.
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RUN OUT
WITH THE GLASS DOOR OPENED OR REMOVED. PURGING OF THE GAS SUPPLY LINE SHOULD BE
PERFORMED BY A QUALIFIED SERVICE TECHNICIAN. ASSURE THAT A CONTINUOUS GAS FLOW IS AT
THE BURNER BEFORE CLOSING THE DOOR. ENSURE ADEQUATE VENTILATION. FOR GAS AND
ELECTRICAL LOCATIONS, SEE “DIMENSION” SECTION.
ALL GAS CONNECTIONS MUST BE CONTAINED WITHIN THE APPLIANCE WHEN COMPLETE.
HIGH PRESSURE WILL DAMAGE VALVE. DISCONNECT GAS SUPPLY PIPING BEFORE TESTING GAS
LINE AT TEST PRESSURES ABOVE 1/2 PSIG.
VALVE SETTINGS HAVE BEEN FACTORY SET, DO NOT CHANGE.
3.2 OPTIONAL WALL SWITCH INSTALLATION
For ease of accessibility, an optional remote wall switch or millivolt thermostat may be installed in a convenient
location. Route a 2 strand, solid core millivolt wire from the valve to the wall switch or millivolt thermostat. The
recommended maximum lead length depends on wire size:
WIRE SIZE MAX. LENGTH
14 gauge 100 feet
16 gauge 60 feet
18 gauge 40 feet
Disconnect the existing wires from terminals 1 and 3 (from the
ON/OFF switch) and replace with the leads from the wall switch / millivolt thermostat.
50.3
P
I
L
O
T
!
WARNING
DO NOT CONNECT EITHER THE WALL SWITCH, THERMOSTAT OR GAS VALVE DIRECTLY TO 110
VOLT ELECTRICITY.
TP

7
W415-0807 / B / 04.18.12
This appliance is intended for installation on an outdoor patio or in your yard. It must never be installed inside
the warm air envelope of your structure.
It is highly recommended that this appliance be installed in a “sheltered” area. Direct wind will cause an erratic
flame and possible pilot or main burner outage.
An erratic flame could also lead to excessive carboning (black soot), this condition is not a safety issue but is
visually undesirable.
Typical installation may include covered patio, screened porch, gazebo or on an outside the wall of a house.*
NOTE: Ensure the area has adequate ventilation.
3.3 COMBUSTION AND VENTILATION AIR
4.0 FRAMING
!
WARNING
RISK OF FIRE!
IN ORDER TO AVOID THE POSSIBILITY OF EXPOSED INSULATION OR VAPOUR BARRIER COMING
IN CONTACT WITH THE APPLIANCE BODY, IT IS RECOMMENDED THAT THE WALLS OF THE
APPLIANCE ENCLOSURE BE “FINISHED” (IE: DRYWALL / SHEETROCK), AS YOU WOULD FINISH
ANY OTHER OUTSIDE WALL OF A HOME. THIS WILL ENSURE THAT CLEARANCE TO
COMBUSTIBLES IS MAINTAINED WITHIN THE CAVITY.
DO NOT NOTCH THE FRAMING AROUND THE APPLIANCE STAND-OFFS. FAILURE TO MAINTAIN
AIR SPACE CLEARANCE MAY CAUSE OVER HEATING AND FIRE. PREVENT CONTACT WITH
SAGGING OR LOOSE INSULATION OR FRAMING AND OTHER COMBUSTIBLE MATERIALS. BLOCK
OPENING INTO THE CHASE TO PREVENT ENTRY OF BLOWN-IN INSULATION. MAKE SURE
INSULATION AND OTHER MATERIALS ARE SECURED.
WHEN CONSTRUCTING THE ENCLOSURE ALLOW FOR FINISHING MATERIAL THICKNESS TO
MAINTAIN CLEARANCES. FRAMING OR FINISHING MATERIAL CLOSER THAN THE MINIMUMS
LISTED MUST BE CONSTRUCTED ENTIRELY OF NON-COMBUSTIBLE MATERIALS. MATERIALS
CONSISTING ENTIRELY OF STEEL, IRON, BRICK, TILE, CONCRETE, SLATE, GLASS OR PLASTERS,
OR ANY COMBINATION THEREOF ARE SUITABLE. MATERIALS THAT ARE REPORTED AS PASSING
ASTM E 136, STANDARD TEST METHOD FOR BEHAVIOUR OF MATERIALS IN A VERTICAL TUBE
FURNACE AT 750°C AND UL763 SHALL BE CONSIDERED NON-COMBUSTIBLE MATERIALS.
MINIMUM CLEARANCE TO COMBUSTIBLES MUST BE MAINTAINED OR A SERIOUS FIRE HAZARD
COULD RESULT.
THE APPLIANCE REQUIRES A MINIMUM ENCLOSURE HEIGHT. MEASURE FROM THE APPLIANCE
BASE.
IF STEEL STUD FRAMING KITS WITH CEMENT BOARD ARE PROVIDED, THEY MUST BE
INSTALLED. 71.1
4.1 CLEARANCE TO COMBUSTIBLES
* If installing a propane appliance the propane cylinder must always be on the exterior of such a
structure.

8
W415-0807 / B / 04.18.12
13
1
/
2
"
35
3
/ 4 "
5
1
/
2
"
37
1
/
2
"
3"
It is best to frame your appliance after it is positioned. Use 2x4’s and frame to local building codes.
37 1/2"
13 1/2"
6"
INSIDE
CHASE
2' MIN.
13
1
/ 2 "
37
1
/ 2 "
OUTSIDE
CHASE
37
1
/
2
"
52"
36
3
/ 4 "
Minimum Clearance to Combustibles construction from appliance and vent surfaces:
Framing 0” to stand-offs
Finishing 0” to back, sides and bottom
Non-combustible finishing 4 1/2” to top
Recessed depth 13 1/4“
Enclosure top 39 1/4” from bottom of appliance
Clearance to ceiling 84” from bottom of appliance.
It is recommended that the walls of the appliance enclosure be finished. This would ensure that clearance to
combustibles is maintained within the cavity.

9
W415-0807 / B / 04.18.12
USE ONLY NON-COMBUSTIBLE MATERIAL SUCH AS CEMENT BOARD, CERAMIC TILE, MARBLE,
ETC. WHEN FINISHING TO THE APPLIANCE. DO NOT USE WOOD OR DRYWALL.
33”
4 1/2”
(MIN)
!
WARNING
Combustible materials may be installed
flush with the front of the appliance but
must not cover any of the outer frame
face-areas of the appliance. Non-
combustible material (brick, stone or
ceramic tile) may protrude in these areas.
It is not necessary to install a hearth
extension with this appliance.
When roughing in the appliance, raise
the appliance to accommodate for the
thickness of the finished floor materials,
i.e. tile, carpeting, hard wood, which if
not planned for will interfere with the
opening of the lower access door and the
installation of many decorative flashing
accessories.

10
W415-0807 / B / 04.18.12
4.2 MINIMUM ENCLOSURE CLEARANCES
39 1/4”
6 1/4”4 1/2”
1”
NON-
COMBUSTIBLE
COMBUSTIBLE
The appliance requires a minimum enclosure height of 39 1/4”. For temperature requirements, the enclosure
space around and above the appliance must be left unobstructed.

11
W415-0807 / B / 04.18.12
NAILING
NAILING
TAB
TAB
!
WARNING
RISK OF FIRE, MAINTAIN ALL SPECIFIED AIR SPACE CLEARANCES TO COMBUSTIBLES. FAILURE
TO COMPLY WITH THESE INSTRUCTIONS MAY CAUSE A FIRE OR CAUSE THE APPLIANCE TO
OVERHEAT. ENSURE ALL CLEARANCES (I.E. BACK, SIDE, TOP, VENT, MANTEL, FRONT, ETC.) ARE
CLEARLY MAINTAINED.
WHEN USING PAINT OR LACQUER TO FINISH THE MANTEL, THE PAINT OR LACQUER MUST BE
HEAT RESISTANT TO PREVENT DISCOLOURATION. 73.1
4.3 MINIMUM MANTEL CLEARANCES
MANTEL DEPTH
15
12
14
13
42
16
17
860
M
A
N
T
E
L
H
E
,
*
H
T
7” MANTEL
16”14”12”
TOP OF UNIT
17” 2” MANTEL
4” MANTEL
6” MANTEL
4.4 NAILING TAB
To install the appliance face flush with the finished surface, position the
framework to accommodate the thickness of the finished surface. Bend out the
four nailing tabs, attached on either side of the appliance and secure to the 2x4
framing. The tabs will facilitate the installation of either a 3/4” or a 1” finished
surface thickness. The nailing tabs must not be removed.
We recommend all mantels made from non-combustible material. If using combustible materials, follow the
chart below.
NOTE: Mantel temperatures will rise above normal temperatures and may be hot to the touch.

12
W415-0807 / B / 04.18.12
IMPORTANT
IT IS HIGHLY RECOMMENDED TO PROTECT THE LOGS FROM MOISTURE.
COVER THE FIREBOX WHEN NOT IN USE.
5.0 FINISHING
5.1 LOG PLACEMENT
!
WARNING
FAILURE TO POSITION THE LOGS IN ACCORDANCE WITH THESE DIAGRAMS OR FAILURE TO USE
ONLY LOGS SPECIFICALLY APPROVED WITH THIS APPLIANCE MAY RESULT IN PROPERTY
DAMAGE OR PERSONAL INJURY.
LOGS MUST BE PLACED IN THEIR EXACT LOCATION IN THE APPLIANCE. DO NOT MODIFY THE
PROPER LOG POSITIONS, SINCE APPLIANCE MAY NOT FUNCTION PROPERLY AND DELAYED
IGNITION MAY OCCUR.
THE LOGS ARE FRAGILE AND SHOULD BE HANDLED WITH CARE.
76.1A
PHAZERTM logs and glowing embers exclusive to Napoleon, provide a unique and realistic glowing effect that is
different in every installation. Take the time to carefully position the glowing embers for a maximum glowing effect.
Log colours may vary. During the initial use of the appliance, the colours will become more uniform as colour
pigments burn in during the heat activated curing process.
A. Place the rear log so that it rests against
the two log brackets on the back wall of the
firebox. The air space between the log and
firebox back is used to facilitate combustion air
flow.
B. Move the charcoal strip into position lining
up the holes in the bottom with the studs
located on the burner on the burner. Ensure
strip sits flat on the burner.
C. Position the front right log just behind the
grate lining up the holes in the bottom with
the studs located on the log support.
D. Move the left log into position lining up the
hole in the bottom with the stud on the left
side of the log support.
E. Line up the square hole in the right crossover
with the square post located on the right side
of log and install as shown.
F. Line up the rectangular hole in the left
crossover with the rectangular post located on
the left side of log and install as shown.

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W415-0807 / B / 04.18.12
HOOD
CURTAIN
MESH
Remove the backing of the logo supplied and place on the screen cover, as indicated.
5.2 HOOD
5.3 LOGO PLACEMENT
The curtain mesh must be kept fully closed during operation to help
prevent accidental burns from occurring.
The heater must not be used when the hood is removed. Hook
the hood over the lip of the curtain
support plate.
5.4 LOUVRE INSTALLATION
LOUVRE
HOOD
SLOT
BRACKET
A
HINGE SCREEN
C
LOWER LOUVRES
(VALVE CONTROLDOOR)
B
HINGE SCREEN: Position the hinge screen into
place and with the control door open, secure to the
firebox using three screws.
UPPER LOUVRES: Insert the
upper louvres into the slots
on both brackets. Press the
top flange of the hood into
the four clips located along
the top of the appliance as
shown.
LOWER LOUVRES: Attach
each hinge to the firebox with
2 screws.

14
W415-0807 / B / 04.18.12
6.0 OPERATION
When lit for the first time, the appliance will emit an odor for a few hours. This is a normal temporary condition
caused by the “burn-in” of paints and lubricants used in the manufacturing process and will not occur again.
A
fter extended periods of non-operation such as following a vacation or a warm weather season, the appliance
may emit a slight odor for a few hours. This is caused by dust particles in the heat exchanger burning off. In
both cases, sufficiently ventilate the area.
FOR YOUR SAFETY READ BEFORE LIGHTING:
A. This appliance is equipped with a pilot which must be lit by hand while following these instructions exactly.
B. Before operating smell all around the appliance area for gas and next to the floor because some gas is
heavier than air and will settle on the floor.
C. Use only your hand to turn the gas control knob. Never use tools. If the knob will not turn by hand, do not
try to repair it. Call a qualified service technician. Force or attempted repair may result in a fire or
explosion.
D. Do not use this appliance if any part has been under water. Immediately call a qualified service technician
to inspect the appliance and replace any part of the control system and any gas control which has been
under water. WHAT TO DO IF YOU SMELL GAS:
• Do not use a mobile or land phone.
• If you cannot reach your gas supplier, call the fire
department.
• Do not try to light any appliance.
• Immediately call your gas supplier from a
neighbour’s phone. Follow the gas supplier’s
instructions.
• Turn off all gas to the appliance.
LIGHTING INSTRUCTIONS:
1. Stop! Read the above safety information on this label.
2. Turn the gas knob clockwise to off.
3. Wait five (5) minutes to clear out any gas. If you smell gas including near the floor, STOP! Follow “B” in the
above safety information on this label. If you don’t smell gas go to the next step.
4. If the appliance is equipped with flame adjustment valve turn clockwise to off.
5. Find pilot located in front of back log.
6. Turn gas knob counter-clockwise to pilot.
7. Depress and hold gas knob while lighting the pilot with the push button igniter. Keep knob fully depressed
for one minute, then release. If pilot does not continue to burn repeat steps 3 through 7.
8. With pilot lit, turn gas knob counter-clockwise to on.
9. If equipped with flame adjustment valve, push and turn knob to high.
10. If equipped with remote on-off switch, main burner may not come on when you turn the valve to on or high.
Remote switch must be in the on position to ignite burner.
Push in gas control knob slightly and turn clockwise to off. DO NOT FORCE.
TO TURN OFF GAS:
47.9
IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT
CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
!
WARNING

15
W415-0807 / B / 04.18.12
It’s important to periodically perform a visual check of the pilot and
burner flames. Compare them to the illustrations provided. If any flames
appear abnormal call a service person.
54.2
3/8” - 1/2”
FLAME MUST
ENVELOP UPPER
3/8" TO 1/2" OF
THERMOCOUPLE &
THERMOPILE
7.0 ADJUSTMENT
7.1 VENTURI ADJUSTMENT
CARBON CAN BE DISTRIBUTED IN SURROUNDING LIVING AREA IF THE AIR SHUTTER IS
IMPROPERLY ADJUSTED.
!
WARNING
49.5
This appliance has an air shutter that has been factory set open according
to the chart below:
Regardless of venturi orientation, closing the air shutter will cause a more
yellow flame, but can lead to carboning. Opening the air shutter will cause a
more blue flame, but can cause flame lifting from the burner ports. The
flame may not appear yellow immediately; allow 15 to 30 minutes for the
final flame colour to be established.
AIR SHUTTER ADJUSTMENT MUST ONLY BE DONE BY A QUALIFIED
INSTALLER!
AIR
SHUTTER
OPENING
VENTURI
BURNER
ORIFICE
49.1
GSS36
NG 3/16”
LP 1/4”
7.2 FLAME CHARACTERISTICS

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W415-0807 / B / 04.18.12
8.0 MAINTENANCE
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper
and dangerous operation. Verify proper operation after servicing. This appliance and its venting system
should be inspected before use and at least annually by a qualified service person. The appliance area must
be kept clear and free of combustible materials, gasoline or other flammable vapors and liquids. The flow of
combustion and ventilation air must not be obstructed.
1. In order to properly clean the burner and pilot assembly, remove the logs, rocks and/or glass to
expose both assemblies.
2. Keep the control compartment, media, burner, air shutter opening and the area surrounding the logs
clean by vacuuming or brushing, at least once a year.
3. Check to see that all burner ports are burning. Clean out any of the ports which may not be burning or
are not burning properly.
4. Check to see that the pilot flame is large enough to engulf the flame sensor and/or thermocouple /
thermopile as well as reaches the burner.
5. Replace the cleaned logs, rocks or glass. Failure to properly position the media may cause carboning
which can be distributed in the surrounding living area.
6. Check to see that the main burner ignites completely on all openings when turned on. A 5 to 10
second total light-up period is satisfactory. If ignition takes longer, consult your local authorized dealer /
distributor. 40.16
MAINTENANCE
MAINTENANCE
MAINTENANCE
TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.
APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.
DO NOT USE ABRASIVE CLEANERS.
!
WARNING
81.1
Stainless steel tends to oxidize or stain in the presence of chlorides and sulfides, particularly in coastal areas
and other harsh environments, such as the warm, highly humid atmosphere around pools and hot tubs. These
stains could be perceived as rust, but can be easily removed or prevented. To provide stain prevention and
removal, wash all stainless steel surfaces every 3-4 weeks or as often as required with fresh water and/or
stainless steel cleaner.
CLEANING THE STAINLESS STEEL SURFACE:
Do not use abrasive cleaners or steel wool on the stainless steel parts. Doing so will scratch the finish. Sur-
faces should be cleaned with warm soapy water while the metal is still warm to the touch. To clean stainless
surfaces, use a stainless steel or non-abrasive cleaner. Always wipe in the direction of the grain. Over time,
stainless steel parts discolour when heated, usually to a golden or brown hue. This discolouration is normal
and does not affect the performance of the appliance.

17
W415-0807 / B / 04.18.12
9.0 REPLACEMENTS
Contact your dealer or the factory for questions concerning prices and policies on replacement parts. Normally
all parts can be ordered through your Authorized dealer / distributor.
FOR WARRANTY REPLACEMENT PARTS, A PHOTOCOPY OF THE ORIGINAL INVOICE WILL BE
REQUIRED TO HONOUR THE CLAIM.
When ordering replacement parts always give the following information:
• Model & Serial Number of appliance
• Installation date of appliance
• Part number
• Description of part
• Finish
* IDENTIFIES ITEMS WHICH ARE NOT ILLUSTRATED. FOR FURTHER INFORMATION, CONTACT YOUR
AUTHORIZED DEALER. 41.2
FAILURE TO POSITION THE PARTS IN ACCORDANCE WITH THIS MANUAL OR FAILURE TO USE
ONLY PARTS SPECIFICALLY APPROVED WITH THIS APPLIANCE MAY RESULT IN PROPERTY
DAMAGE OR PERSONAL INJURY.
** THIS IS A FAST ACTING THERMOCOUPLE. IT IS AN INTEGRAL SAFETY COMPONENT. REPLACE ONLY WITH
A FAST ACTING THERMOCOUPLE SUPPLIED BY WOLF STEEL LTD.
!
WARNING
COMPONENTS
REF NO. PART NO. DESCRIPTION
1 W357-0001 PIEZO IGNITER
2 W680-0004 THERMOPILE
3 W680-0005 THERMOCOUPLE**
4 W010-0801 NATURAL GAS PILOTASSEMBLY
4 W010-0800 PROPANE GAS PILOTASSEMBLY
5 W455-0069 NATURAL GAS PILOT INJECTOR
5 W455-0067 PROPANE GAS PILOT INJECTOR
6 W725-0028 NATURAL GAS VALVE
6 W725-0029 PROPANE GAS VALVE
7* W385-0334 NAPOLEON® LOGO
8 GL-667 LOG SET
9 W135-0378 BACK LOG (#1)
10 W135-0381 LEFT MIDDLE LOG (#2)
11 W135-0382 RIGHT MIDDLE LOG (#3)
12 W135-0380 LEFT CROSSOVER LOG (#4)
13 W135-0383 CHARCOAL STRIP
14 W135-0379 RIGHT CROSSOVER LOG (#6)
15 W010-1066 PAN BURNER
16 W456-0031 #31 NATURAL GAS BURNER ORIFICE
16 W456-0049 #49 PROPANE GAS BURNER ORIFICE
17 W335-0033 HOOD
18 W565-0062 CURTAIN MESH
19 W555-0040 CURTAIN ROD
20* W080-0614 CURTAIN ROD BRACKET
21 W500-0209 CURTAIN SUPPORT PLATE
22 W630-0010 BLACK TASSELS
23 W200-0135 FIREBOX COVER
24 N325-0036 COVER HANDLE
25* W660-0005 SWITCH
26* W750-0109 3/16” FLAG WIRE ASSEMBLY
27* W750-0110 1/4” FLAG WIRE ASSEMBLY
28 W010-1037 LOUVRE KIT - STAINLESS STEEL

18
W415-0807 / B / 04.18.12
1
15
6
16
8
12 14
13
10 11
9
17
21
22
19
18
4
**3
5
2
23
24
28

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10.0 TROUBLESHOOTING
SYMPTOM PROBLEM TEST SOLUTION
Main burner goes out; pilot
stays on. Pilot flame is not large enough or not engulfing the
thermopile.
- Turn up the pilot flame.
- Replace pilot assembly.
Thermopile shorting. - Clean thermopile connection tot he valve. Reconnect.
- Replace thermopile / valve.
Remote wall switch wire is too
long; too much resistance in
the system.
- Shorten wire to connect length or wire gauge.
Faulty thermostat or switch. - Replace.
Main burner goes out; pilot
goes out. Refer to “MAIN BURNER GOES OUT; PILOT STAYS ON”
Pilot goes out when the
gas knob is released.
The gas valve has an
interlock device which
will not allow the pilot
burner to be lit until
the thermocouple
has cooled. Allow
approximately 60
seconds for the
thermocouple to cool.
System is not correctly
purged. - Purge the gas line.
Out of propane gas. - Fill the tank.
Pilot flame is not large
enough. - Turn up the pilot flame.
Pilot flame is not engulfing the
thermocouple - Gently twist the pilot head to improve the flame pattern around the thermocouple.
Thermocouple shorting / faulty. - Loosen and tighten thermocouple.
- Clean thermocouple and valve connection.
- Replace thermocouple.
- Replace valve.
Faulty valve. - Replace.
Pilot burning; no gas to
main burner; gas knob
is on ‘HI’; wall switch /
thermostat is on.
Thermostat or switch is
defective - Connect a jumper wire across the wall switch terminals; if main burner lights, replace switch / thermostat.
Wall switch wiring is defective. - Disconnect the switch wires & connect a jumper wire
across terminals 1 & 3; if the main burner lights, check
the wires for defects and/or replace wires.
Main burner orifice is plugged. - Remove stoppage in orifice.
Faulty valve. - Replace.
Pilot will not light. No spark at pilot burner. - Check if pilot can be lit by a match.
- Check that the wire is connected to the push button
igniter.
- Check if the push button igniter needs tightening.
- Replace the wire if the wire insulation is broken or frayed.
- Replace the electrode if the ceramic insulator is cracked
or broken.
- Replace the push button ignitor
Out of propane gas. - Fill the tank.
Spark gap is incorrect. - Spark gap should be 0.150” to 0.175” (5/32” to 11/64”
approx.) from the electrode tip and the pilot burner. To
ensure proper electrode location, tighten securing nut
(finger tight plus 1/4 turn).
No gas at the pilot burner. - Check that the manual valve is turned on.
- Check the pilot orifice for blockage.
- Replace the valve.
- Call the gas distributor.
42.10
PILOT
BURNER
THERMOCOUPLE
THERMOPILE
!
WARNING
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT,
WITH THE GLASS DOOR OPEN OR REMOVED.
TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.
APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.
DO NOT USE ABRASIVE CLEANERS.

20
W415-0807 / B / 04.18.12
SYMPTOM PROBLEM TEST SOLUTION
Pilot goes out while
standing; Main burner is in
‘OFF’ position.
Gas piping is undersized. - Turn on all gas appliances and see if pilot flame flutters,
diminishes or extinguishes, especially when main burner
ignites. Monitor appliance supply working pressure.
- Check if supply piping size is to code. Correct all
undersized piping.
Flames are consistently
too large or too small.
Carboning occurs.
Unit is over-fired or underfired. - Check pressure readings:
- Inlet pressure can be checked by turning screw (A)
counter-clockwise 2 or 3 turns and then placing pressure
gauge tubing over the test point. Gauge should read
7” (minimum 4.5”) water column for natural gas or 13”
(minimum 11”) water column for propane. Check that
main burner is operating on ‘HI’.
- Outlet pressure can be checked the same as above
using screw (B). Gauge should read 3.5” water column
for natural gas or 10” water column for propane. Check
that main burner is operating on ‘HI’.
- AFTER TAKING PRESSURE READINGS, BE SURE TO
TURN SCREWS CLOCKWISE FIRMLY TO RESEAL.
DO NOT OVER TORQUE.
- Leak test with a soap and water solution.
Carbon is being deposited
on logs or combustion
chamber surfaces.
Air shutter has become
blocked. - Ensure air shutter opening is free of lint or other obstructions.
Flame is impinging on the logs
or combustion chamber. - Check that the logs are correctly positioned. - Open air shutter to increase the primary air.
- Check the input rate: check the manifold pressure and
orifice size as specified by the rating plate values.
White / grey film forms. Sulphur from fuel is being
deposited on glass, logs or
combustion chamber surfaces.
- Clean the glass with a recommended gas appliance
glass cleaner.
- DO NOT CLEAN GLASS WHEN HOT.
- If deposits are not cleaned off regularly, the glass may
become permanently marked.
Remote wall switch is in
’OFF’ position; main burner
comes on when gas knob
is turned to ‘ON’ position.
Wall switch is mounted upside
down. - Reverse.
Remote wall switch is
grounding. - Replace.
Remote wall switch wire is
grounding. - Check for ground (short); repair ground or replace wire.
Faulty valve. - Replace.
42.10_2
P
I
L
O
T