NatComm SLS 3 User manual

SLS 3
USER GUIDE
For Technical Assistance
Please Phone: [phone]

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INSTALLATION DIAGRAM

PRODUCT DESCRIPTION
Our unique SLS3 Single Line Message On Hold System is designed
toprovideaCOMPREHENSIVEMESSAGEONHOLDsolutionforusers
of single telephone lines.
It will :
1)AllowyoutoplaceyourtelephonecallsONHOLDfromany telephone
on your line.
2) Allow you to retrieve the call from ON HOLD, from any telephone on
your line.
3) RING all telephones connected to it, to remind you that you have
a call ON HOLD.
4) It will also Count and then Display on the LCD screen the
number of incoming calls that have taken place when the After
Hours facility has been enabled (see page 8 for further details).
It can also :
4) ANSWER your DAY TIME telephone calls when you are unable to,
play a greeting to your callers and then place the call ON HOLD, until
you are able to retrieve the call.
5) ANSWER your AFTER HOURS telephone calls and play an
Announcement of any duration to your callers. At the end of the
announcement, it can either Hang Up, or it can ring an attached
Answering Machine, so that your callers can leave messages if they
want to.
SLS3 has been designed for quick USER INSTALLATION, by simply
connecting it to ANY telephone socket.
TheGREETING,ONHOLDandAFTERHOURSMessagesarestoredon
an SD Flash card, which is supplied with it.
ImportantNote-ThefilenamesofALLMESSAGES (Greeting,OnHold
and After Hours) must start with a specific numeric prefix, in order
for SLS3 devivce to be able to distinguish the different message types.
See page 7 - 8 for full details.
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OPERATING PROCEDURE
TO PLACE A CALL ON HOLD
Press 2 and Hang Up
To place any incoming or outgoing call ON HOLD, simply press 2on
any telephone on your line and then hang up your telephone (tone dial
telephones only). Your caller will be immediately connected direct to
your ON HOLD MESSAGE.
TO RETRIEVE A CALL ON HOLD
Re-Answer the same phone or any other phone
To resume the call, simply pick up the same telephone or any other
telephone on the line. Incoming or Outgoing Calls can be placed ON
HOLD as often as necessary.
RING BACK REMINDER RING
SLS3 will generate a RINGBACK REMINDER ring, every 15 seconds
to remind you that you have a call on hold. This brief RINGBACK
REMINDER ring is generated internally and will RING all telephone(s)
connected direct to the LINE OUT PORT .
The time interval between reminder rings can be changed to suit, or the
ring can be disabled. See PROGRAMMING pages 14-19.
Note - It is not possible to RING any telephones that are not connected
direct to the LINE OUT PORT of SLS3, without special technical
installation.
If you require the RINGBACK REMINDER FACILITY to ring ALL
telephones connected to your line, including those connected to other
telephone sockets, then a telephone technician will need to directly
wire your incoming telephone line through SLS3, immediately prior to
your first telephone socket.

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DAY TIME ANSWER FACILITY
DAYTIME -AUTOMATIC CALLATTENDANT
SLS3 can be set to Automatically Answer incoming calls when you
are unable to and then play a specific Greeting Message.
At the completion of the Greeting Message, SLS3 will then connect
the caller to your On Hold Message.
The caller will remain ON HOLD until ANY TELEPHONE connected to
the line is picked up. The RINGBACK REMINDER FACILITY will briefly
RING all telephone(s) connected direct to the LINE OUT PORT of the
Line Sharer at intervals of 15 seconds to remind you that you have an
Automatically Answered Call On Hold. The time interval between
reminder rings can be changed to suit, or even disabled. See
programming p 14-19.
If you have more than one On Hold Message loaded onto the card, then
SLS3 will play a different On Hold message after the Greeting Message,
for each auto answered caller. See page
ENABLE DAY TIME CALL ATTENDANT
To ENABLE the Automatic Answer facility, you need to program the
RING COUNT BEFORE AUTOMATIC ANSWER facility and set it to a
value between 01 and 19 rings.
SLS3 will then automatically answer calls when you are unable to, as
described above.
The DEFAULT setting is 00 - Which means that SLS3 will not answer
calls. Refer pages 14-19. for programming details.
DISABLE DAY TIME CALL ATTENDANT
To DISABLE the Automatic Answer facility, you need to program the
RING COUNT BEFOREAUTOMATIC ANSWER facility and set it to 00
rings.
Refer pages 14-19 for programming details.