Natec CRW-STAV2/E User manual

CRW-STAＶ2/E
User’s Manual

Make Sure before Use
2
Table of Contents
1 Read First .............................................................................................................. 7
1-1 Make sure before use. ................................................................................7
1-2 Manner of Operation ................................................................................. 7
1-3 Frequently Used Operations .....................................................................8
1-4 Used Marks in this manual.......................................................................8
2 Safety Precautions ................................................................................................9
2-1 Safety precaution to ensure safe use ........................................................9
3 Before Using Reader Writer ...............................................................................13
3-1 Unpacking ................................................................................................13
3-2 Name of Each Parts .................................................................................14
3-3 Keyboad....................................................................................................15
3-4 How to Open or Close Cover Opener....................................................... 16
3-5 Using a SD Card ......................................................................................17
Inserting a SD Card .................................................................................... 17
Removing a SD Card...................................................................................18
Format a SD Card ....................................................................................... 19
3-6 How to use DIP switch.............................................................................22
3-7 Cleaning ...................................................................................................23
Clean with a cleaning pen...........................................................................23
Cleaning with a cleaning card ....................................................................25
3-8 Turn the Power Switch on! ......................................................................26
3-9 Enter Name！..........................................................................................27
4 Operation.............................................................................................................30
4-1 Issue a New Card..................................................................................... 30
Issue a new card printed name................................................................... 30
Issue a new card without printed name.....................................................32
Issue a new card set special points.............................................................33
Issue a new card set birthday..................................................................... 35
Loop-Issue New Card..................................................................................37
4-2 Add Points ................................................................................................39
Add Points ...................................................................................................39
Add Special Points ......................................................................................40
4-3 Redeem Points..........................................................................................41

Make Sure before Use
3
Redeem Points.............................................................................................41
4-4 Function Undo .........................................................................................42
Function Undo............................................................................................. 42
Returning Goods..........................................................................................43
4-5 Card Expiration .......................................................................................45
Card Expiration...........................................................................................45
Not Updating Expired Card........................................................................ 46
In Case of Redeeming Points ......................................................................47
4-6 Transition out of exsiting card ................................................................48
Issue Member Card with Optional Member ID .........................................48
4-7 Combining two or three cards .................................................................50
Accumulate Points ......................................................................................50
4-8 Dirty or Damaged Card ...........................................................................52
Re-Issue Card ..............................................................................................52
Replace Member Card................................................................................. 54
4-9 Unnecessary Card....................................................................................55
Re-Initialize Card........................................................................................ 55
5 Operation for saving trans.data .........................................................................56
5-1 Send Tran. Data to a PC.......................................................................... 56
Operation for “Data To SD”.........................................................................56
6 Summary Operation............................................................................................57
6-1 Review Summary.....................................................................................57
Issure Summary Card.................................................................................57
7 Other Operation ..................................................................................................59
7-1 Exchange CRW.........................................................................................59
Exchange CRW............................................................................................59
7-2 Use Direct Multiplier............................................................................... 64
Using Direct Multiplier...............................................................................64
7-3 Adjust Print and Erase Energy...............................................................66
Adjust Print and Erase Energy ..................................................................66
7-4 Change Messages..................................................................................... 68
Change of Message......................................................................................68
8 STA Setting Operation ........................................................................................72
8-1 STA setting Invocation............................................................................. 72
8-2 How to Set STA Setting Item ..................................................................73
Function Key Setting ..................................................................................75

Make Sure before Use
4
Setting of Cleaning......................................................................................77
Setting of Print Layout ...............................................................................79
Setting Password on Start- up....................................................................81
Setting of Memory Operation .....................................................................82
8-3 Setting Menu............................................................................................83
MAIN Setting .............................................................................................. 84
1．Shop # ............................................................................................................84
2．STA #.............................................................................................................. 84
3．Member ID ....................................................................................................84
4．Add Pts Digit.................................................................................................84
6．Select Issue Day in Pre-issuing Card...........................................................85
7．Register Name...............................................................................................85
8.Special Month Pts............................................................................................85
9．Operation Mode.............................................................................................85
11．Gift Point .....................................................................................................86
13．Max Life Point............................................................................................. 86
15.Card ExpMonth# ...........................................................................................86
16.Pts Exp. Month # ...........................................................................................86
19．STA Pts ........................................................................................................87
20．Auto Rankup ...............................................................................................87
22．Store Data in STA ....................................................................................... 88
23.Store Data in SD............................................................................................88
24．Select Port ...................................................................................................88
25. Auto Transmission........................................................................................88
26．Redeem Pts..................................................................................................89
27．Complete Setting.........................................................................................89
SUB Transaction .........................................................................................90
1．Add $ Digit .................................................................................................... 90
2．Tax Rate......................................................................................................... 90
3．Tax Setting ....................................................................................................90
4．Points Setting................................................................................................90
5．Select $ Unit..................................................................................................90
6．Max Add Pts ..................................................................................................91
7．Visit Pts .........................................................................................................91
8．Member ID Select..........................................................................................91
9．Issue Day Select............................................................................................91

Make Sure before Use
5
10．Update Pts...................................................................................................91
11．Assign Rank.................................................................................................92
12．Birthday Setting..........................................................................................92
13．Group Code Set ...........................................................................................92
15．Return Enabled ........................................................................................... 92
16.NormalRank Pts ............................................................................................93
17．Rank A Pts...................................................................................................93
18．Rank B Pts...................................................................................................93
19．Rank C Pts...................................................................................................93
20．Rank D Pts ..................................................................................................94
21．Complete Setting.........................................................................................94
SUB Transaction(Visit) ...............................................................................95
1. Visit Pts Rules ................................................................................................95
2．Added Pts Rules ............................................................................................95
3. Key Function...................................................................................................95
4．Normal Rank Pts...........................................................................................96
5．Rank A Pts.....................................................................................................96
6．Rank B Pts.....................................................................................................96
7．Rank C Pts.....................................................................................................96
8．Rank D Pts ....................................................................................................96
9．Complete Setting...........................................................................................97
9 .Function Menu ................................................................................................... 98
9-1 Function Menu......................................................................................... 98
1．Redeem Points...............................................................................................98
2．Function Undo............................................................................................... 98
3. Accumulated Points ........................................................................................ 98
4.Card Replacement ...........................................................................................98
5. Re-initialize Card............................................................................................99
6. Data to SD....................................................................................................... 99
7. SD Card Status...............................................................................................99
8．Cleaning ........................................................................................................99
9．Printing Test................................................................................................100
10．Time Setting..............................................................................................100
11．Data To Server........................................................................................... 100
12．Category Setting .......................................................................................101
13．Service Setting ..........................................................................................101

Make Sure before Use
6
14.Review Summary.........................................................................................102
15. Re-Issue Card .............................................................................................103
16．Loop-Issue Card ........................................................................................103
17．Message Setting ........................................................................................103
18．Maintenance.............................................................................................. 104
19．Returning Goods .......................................................................................104
20.OperationSetting .........................................................................................104
21．Bad Card Setting....................................................................................... 105
22．Set Print &Erase.......................................................................................106
23. Buzzer Setting ............................................................................................106
24. Restore Card ............................................................................................... 106
25．Restore Data..............................................................................................107
10 . Error Messages and Coping..........................................................................108
10-1 System Error..........................................................................................108
10-2 Card Caused Error.................................................................................109
10-3 Memory Card Error ............................................................................... 112
10-4 Other Errors........................................................................................... 114

Make Sure before Use
7
1
1 R Re ea ad d F Fi ir rs st t
1-1 Make Sure before Use
Make sure P.13-29 “Before Using Reader Writer” before using
Reader Writer.
The followings are especially important.
①P.22 “3-7 How to Clean Thermalhead”
→Explain mentenance of Reader Writer
②P.24 “3-8 Turn on the Power”
→Explain procedure after turning on the power first
③P.17 “3-5 Handling of SD Card”
→Explain handling SD Card stored transaction data
1-2 Manner of Operation
Can use Reader Writer by initial setting, and also change manner of
operation with the following settings.
Normal Rank Points Setting
Card and Point Expiration
Store Data in STA
Printed Items on Card
The change is operated by “STA Details”. See P.73 “8. STA Details
Operation”

Frequently Used Operations
8
Next Page
1-3 Frequently Used Operations
①Issue a new card.
→See P. 28 “4-1 Issue a new card”.
②Add points
→See P. 37 “4-2 Add Points”.
③Redeem Points
→See P. 39 “4-3 Redeem Points”
④Function Undo
→See P. 40 “4-4 Function Undo”
⑤Data to SD Card
→See P. 55 “5-1 In case of sending tran.data to a PC”
1-4Used Marks in this manual
Before operation, you sometimes need to change STA Setting.
In case left mark is shown, change STA Setting according to the
direction.
The left mark indicates operation explanation continues to next page.

Safety precaution to ensure safe use
9
2
2 S Sa af fe et ty y P Pr re ec ca au ut ti io on ns s
2-1Safety precaution to ensure safe use
WARNING
Indicates the case where it is assumed that misuse
of the Card/Reader, ignoring this sign, as this may
case fire or poisoning.
CAUTION
Indicates the case where it is assumed that misuse
of the Card/Reader, ignoring this sign, can cause
damage only to property.
Pictorial signs are used in this Operation Manual for safe operation of and in
prevention of damages to the device.
(The following sings are for examples.)
The symbol “△” indicates the case where some phenomenon that
requires a CAUTION sign (including “DANGER” and “WARNING”
signs) exists.
A
concrete precaution is shown in the illustration.
(Mind your finger when closing in the sketch given on the left.)
The symbol “ ” indicates a prohibited behavior.
A
concrete illustration of prohibition is shown in or next to the
illustration.
(Disassembly is prohibited in the sketch given on the left.)
The symbol “●” indicates a thing that is forced to be done and
instruction that is forced to be followed.
A
concrete illustration of instruction is drawn in the illustration.
(The removal of a plug from the receptacle is instructed in the sketch
given on the left.)
Prohibition of
Disassembly
Remove the power
plug from power
source outlet.
Mind your
fin
ge
r

Safety precaution to ensure safe use
10
WARNING
Do not operate beyond rated specification.
Do not operate beyond specifications which outlet or wiring
accessories show.
Do not damage the power cord.
Do not damage, modify, heat, twist, pull or place anything heavy on
the power cord. It may cause fire or electric shock.
Do not use the damaged cord.
If the damaged cord is used, it may cause fire or electric shock.
Do not use the Card/Reader in case of realizing abnormal change.
Turn off the power and disconnect the power plug in case of realizing
abnormal change such as smoke, abnormal odor or noise and so on. It
may cause fire or electric shock.
Do not foreign material inside the Card/Reader.
Do not foreign material inside the Card/Reader in case upper case
opens or from card insertion part. It may cause electric shock.
Do not touch the power plug if you hear thunder.
Do not touch the power plug if you hear thunder. It may cause
electric shock.
Do not disassemble or modify the Card/Reader.
Contact your sales representative for overhauling or repairing
Card/Reader, because it may cause fire or electric shock.
Do not bring metals close to outlet.
If metals are brought close to outlet, it may cause fire or electric
shock.
Keep the Card/Reader dry.
Be careful not to drop water inside the Card/Reader. If water drops
inside the Card/Reader, it may cause fire or electric shock.

Safety precaution to ensure safe use
11
CAUTION
Do not turn off the power while operating.
Card data may be lost if the power is turned off while the card is being
processed.
Do not insert and remove a power cord by wet hands.
Do not touch the power cord by wet hands because it may cause
electric shock.
Do not touch the thermal head.
Be careful to operate with upper case opening, because it may cause
burn to touch the hot part.
Power plug should be inserted properly.
Do not use loose power code because it may cause fire or electric shock
in case of loose connection.
Unplug Card/Reader from the power outlet during maintenance.
Unplug Card/Reader from the power outlet during maintenance. It
may cause electric shock.
When disconnecting use for prolonged periods.
When disconnecting use for prolonged periods, always remove the
power plug from the outlet. It may cause fire.
Length of communication cable
Use the communication cable within 3ｍ.
Inspect the power plug.
Remove dust on the power plug regularly. It may cause fire.
Mind your finger when closing.
Mind your finger when the upper case closes.
Do not use unspecified chemicals.
Do not user unspecified chemicals (thinner, benzene etc) when
cleaning for carrier rollers or belts.
Mind your
finger

Safety precaution to ensure safe use
12
CAUTION
Do not place the Card/Reader on an unstable table or place.
Do not place the Card/Reader on an unstable table or place.
Do not put the Card/Reader in a place where moisture or much dust exists.
Do not put the Card/Reader in a place where moisture or much dust
exists.
Do not place the Card/Reader in areas exposed to direct sunlight.
Do not place the Card/Reader in areas exposed to direct sunlight.
Do not put in a place where magnetism or magnetic field exists.
Do not put in a place where magnetism or magnetic field exists.
Install ground of power cable.
Install ground of power cable.
Use only NATEC recommended cards.
Do not use curved, bent, wet or dirty card.
Do Cleaning
Clean a magnetic head, a thermal head and carrier roller once or more a
day.
In case of not cleaning, it may cause magnetic data error and print
defect.
For cleaning, use anhydrous alcohol or specified cleaning kit.
Cautions for storage of card
Do not place the Card/Reader where temperature or humidity is high
(Ex. a place where is exposed to direct sunlight).
〈〈 Important matters 〉〉
Do not close the Card/Reader to a place where strong magnetism exists.
（Keep Reader Writer away from magnetized items, cellphone etc.）

Unpacking
13
3
3 B Be ef fo or re e U Us si in ng g R Re ea ad de er r W Wr ri it te er r
3-1Unpacking
The following outlines are the Reader/Writer and its accessories.
Please contact your sales representative from where you purchased,
if any of the following items are not included or damaged.
①Reader/Writer
②Power Cord
③Simple Instruction Manual
④Cleaning pen and the instruction
⑤Cleaning cards( 4 cards)
②
③
④⑤
①

Name of Each Parts
14
3-2 Name of Each Parts
【FRONT】
【BACK】
Ke
y
board
Insertion Opening
Power switch
Cover o
p
ener
Vent
Display
Power
Connector
RS-232C
Connector
USB Connector

Keyboad
15
3-3Keyboad
Function Keys:
Frequently used function enables to call up with the touch of a button.
Numeric key
For entering various
settings, name or amount
Enter key
For executing various
operations
Menu key
For changing each function
menu
In case of chaging the setting,
hold this button and power on.
Del key
For correcting incorrectly-input or
removing a card
Confirm key
For confirming setting contents
or function choice
Check key
For checking setting
contents
Initial Setting(Normal）Enter charactors
F1 Redeem Points Setting Switching to Numbers
F2 Function Undo Setting Cursor Motion to Left
F3 Card Rplacemrnt Setting Cursor Motion to Right
F4 Data to SD Not Available

How to Open or Close Cover Opener
16
3-4 How to Open or Close Cover Opener
(How to Open)
Pull the cover opener on the right side, and lift the upper cover.
(How to Close)
Close the upper cover until it clicks.
Caution:
Don’t close the upper cover in hard. It may cause malfunction.

Using a SD Card
17
3-5 Using a SD Card
Transaction data in Reader/Writer can be stored into a SD card.
The following explain handling of a SD card.
Inserting a SD Card
Insert the SD card until it clicks.
After that, return the front cover.
Slide the front cover to the up

Using a SD Card
18
Removing a SD Card
①Turn off the power switch.
②Remove the front cover.
Note:
After taking function “Data to SD card”, Remove the SD card.
It may cause SD card error.
(Refer to “5-1 Data to SD Card）
Slide the front cover to the down.
Push the SD card softly until it
clicks. Then, remove the SD card.
After that, return the front cover.

Using a SD Card
19
Next Page
Format a SD Card
Format Processing
Format is to initialize memory of a SD card by PC.
Can format in case of using a SD card first time, or erasing memory
（Caution）
After format of SD card, the data will be clear.
Please format a SD card, after having the back-up.
①Connect a SD card reader with PC
②Insert the SD card into the SD card reader
③Select “Computer” on PC

Using a SD Card
20
Next Page
④Select drive of the SD card reader, and click the right mouse
button to select “Format”.
⑤ Select “FAT” in “Files System” and click “Start”