Nautilus NH-1800 User manual

NH-1800 Operator Manual
CopyrightⓒNautilus Hyosung Inc. 2007 · 2008 All right reserved

NH-1800
Revision Record
Date Page Version Description of Change
August 2007 All 1.0 New Publication
January 2008 Chapter
2,4,5,6 1.1
- Modification of pictures in Chapter 4, 5.
- Chapter 6 : Addition of AP Software
- Updating “Description of Precaution Symbols” in the
Chapter2.

NH-1800
Table of Contents
1. Introduction
1.1 About NH-1800 ····································································································1-2
1.2 Features ················································································································1-2
1.3 What is in this Manual ··························································································1-3
2. Precautions for Safety
2.1 Overview ···············································································································2-2
2.2 Description of Precaution Symbols ····································································2-3
3. Hardware Specifications
3.1 Dimension ·············································································································3-2
3.2 Component Locations ·························································································3-3
3.3 LCD & Customer Keypad ·····················································································3-4
3.4 Cash Dispenser Unit ·····················································································3-5
3.5 Receipt Printer ······································································································3-6
3.6 Magnetic Card Reader ························································································3-7
3.7 Main Control Board ······························································································3-8
3.8 Operating Environment ·······················································································3-9
4. Installation
4.1 Installation Requirements and Necessary Tools ·············································4-2
4.2 Unpacking ···········································································································4-4
4.3 Physical Installation ··························································································4-5
4.4 Hardware Installation ··························································································4-7
5. Operating Instructions
5.1 Opening and Closing the Door ············································································5-2
5.2 Replenishing the Cash Cassette ·········································································5-8
5.3 Emptying the Reject Bin ············································································5-11
5.4 Loading the Receipt Paper ············································································5-12
5.5 How to clear a Receipt Jam ···········································································5-15
5.6 How to clear Jam ··········································································· 5-16

NH-1800
6. Operator Functions
6.1 Basic System Operation ····················································································· 6-2
6.2 Settlement ·····················································································6-7
6.3 Journal ···················································································6-16
6.4 Report ··················································································· 6-27
6.5 Diagnostics ··················································································· 6-35
6.6 Customer Setup ··················································································· 6-46
6.7 System Setup ···················································································6-59
6.8 Host Setup ··················································································· 6-77
6.9 Transaction Setup ················································································· 6-101
7. Appendix
A. System Specifications ·························································································7-2
B. Bill Conditions (Acceptable/Unacceptable) ·························································7-4
C. Receipt Paper Specifications ··············································································7-9
D. Magnetic Card Specifications ···········································································7-10
E. Operating and Changing the Electronic Combination Lock ···························· 7-11
F. Error Codes ············································································7-13
G. How to Clear NV-RAM ············································································7-32
H. AP Software ············································································7-34

NH-1800 1. Introduction
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Chapter 1. Introduction

NH-1800 1. Introduction
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1-
1. Introduction
1.1 About the NH-1800
The NH-1800 is designed to meet the everyday demands of immediate cash needs for
individuals with a compact size to fit in virtually any place. This Automated Teller Machine
(ATM) is connected to a network processor to verify accounts and any other inquires through
the insertion of a customer’s card. The NH-1800 is easy to use, easy to service and is able to
support customer’s needs.
1.2 Features
H/W Features
zMechanical combination lock
zElectronic combination lock (optional)
z7 inch wide TFT LCD
z480 ×234 Resolution of back-lit LCD
zDial-up telephone line instead of expensive leased line
z1,000 new notes capacity (USD)
zDIP type magnetic card reader
zAutomated receipt printer paper loading
zThermal receipt printer for high speed printing with graphics
zModular design for easy maintenance
Functional Features
zElectronic journal with up to 2,000 transactions, up/down loading supported
zSupports English, Spanish, French, Korean and Japanese
zDetailed average history report feature
zQuick setup feature
zAdvertisement feature for store promotion
zError code description for easy to service

NH-1800 1. Introduction
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1.3 What is in this manual
This NH-1800 Automated Teller Machine Manual contains all information needed for normal
operational use.
This manual contains Unit Specifications, ATM Opening & Closing Procedures, Operator
Functions, Customer Transactions, Error Recovery and etc.
Some of the information in this manual may differ according to the network processor to be
connected.

NH-1800 2.PrecautionsforSafety
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Chapter 2. Precautions for Safety

NH-1800 2.PrecautionsforSafety
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2. Precautions for Safety
2.1 Overview
Common Precaution for Safety
Please read the following instructions before operating equipment.
zOperate equipment in the order outlined in this manual.
zFollow precautions indicated in this manual, as well as the equipment itself.
Failure to properly address these precautions may lead to injury or damage to
the product.
zAvoid operations not addressed in this manual.
zIf you cannot remedy system problems using the methods outlined in this manual,
please refer to contact information listed in the manual.
Precautions outlined this manual provide information on
safe and proper handling of the product. Non-compliance
of the precautions may result in injury or damage to the
product.
This precaution symbol with sample term tells you safety
warnings during equipment handlings.

NH-1800 2.PrecautionsforSafety
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2.2 Description of Precaution Symbols
Symbol Description
Electrical Shock
• Do not remove cover. Only a maintenance engineer is allowed to
open the cover.
• Do not touch. You may receive electric shock.
• Make sure to turn off the power when servicing the equipment.
High Temperature
• Do not touch the equipment when it is running.
• The equipment can get extremely hot and may cause a burn.
• Make sure to close the cover before running the equipment.
Be Careful when Moving
• The equipment is heavy. Make sure at least 2 people to lift or move
the equipment.
• Do not attempt to move the equipment alone. You may be injured by
dropping the heavy equipment.
Fire Hazard
• Place the equipment in an area away from any combustible materials.
• The equipment may catch on fire from overheating or short circuit of
the power supply unit.
Disassembly
• Do not disassemble or modify the equipment unless you are a
certified engineer.
• Contact the service center for maintenance, adjustments and repairs.
• Improper disassembly may cause fire or electrical shock.
Fall down
• Do not place the equipment where the floor cannot sustain the weight
of the equipment, or on slanted or unstable surface.
• Equipment may fall down and cause injury or damage.

NH-1800 2.PrecautionsforSafety
42-
Symbol Description
Unplug the Equipment
• Stop using the equipment immediately if it smokes, emits an unusual
smell, makes abnormal sounds, or if liquids or other foreign materials
enter the equipment.
• If the above-mentioned abnormalities occur, immediately turn off the
power, unplug the equipment and contact the service center.
• If you ignore these symptoms, the equipment may catch on fire or
cause electric shock.
CAUTION!!
1. TO REDUCE THE RISK OF FIRE, USE ONLY No. 26 AWG OR LARGER
TELECOMMUNICATION LINE CORD
2. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSED
OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
3. FOR PLUGGABLE EQUIPMENT, THE SOCKET-OUTLET SHALL BE INSTALLED NEAR THE
EQUIPMENT AN SHALL BE EASILY ACCESSIBLE
4. THE EQUIPMENT IS TO BE SECURED TO THE BUILDING STRUCTURE BEFORE
OPERATION

NH-1800 3.HardwareSpecifications
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Chapter 3. Hardware Specifications

NH-1800 3.HardwareSpecifications
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2
3. Hardware Specifications
3.1 Dimensions
Fig. 3.1 NH-1800 Dimension
Width x Length x Height : 410 x 580 x 1304 (mm)

NH-1800 3.HardwareSpecifications
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3
3.2 Component Locations
Fig. 3.2 Component Location
¾Display
7” (480 x 234) TFT Color LCD
4ⅹ2 Function Key(NDC)
¾Printer
3” Thermal Printer
Electronic journal
¾Safe Security
UL291 Business Hour
Mechanical combination lock and
key lock
Optional Electronic lock and
key lock Cencon 2000 lock
¾ADA Compliance
¾Front Access
¾Illuminated Topper
¾Card Reader
DIPType
¾Keypad
4x4Numerickey
¾Voice Guidance for ADA
¾Cash Dispenser
Spray tray Type
¾Communication
TCP/IP, Dial-up

NH-1800 3.HardwareSpecifications
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3.3 LCD & Customer Keypad
Fig 3.3 LCD & Customer Keypad
LCD
zScreen Size : 7.0 ″
zWide TFT Color
zResolution : 480 ×234 pixels
Keypad
z10 Alphanumeric ,3,4, CANCEL, CLEAR, ENTER, BLANK Keypads
z8 Function Keys
zEach Keypads has integral raised Braille symbols
ADA Port (optional)
zVoice assisted operation available through the headphone jack on the front bezel

NH-1800 3.HardwareSpecifications
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5
3.4 Cash Dispenser Unit
Fig. 3.4 Cash Dispenser Unit
Cash Dispenser Unit
zDispensing speed : 4 notes/second
zCapacity of 1,000 new notes
zReject bin with capacity of 200 notes
zLow level cassette detection
zDouble note detect module
zDispensing way : Spray tray type

NH-1800 3.HardwareSpecifications
3-
6
3.5 Receipt Printer
Fig. 3.5 Receipt Printer
Receipt Printer
z3" Thermal line printer with cutter
z100mm/sec Printing Speed
zSemi-Automatic roll paper setting
zSupport graphics / Bar Code printing
zSee Appendix C : RECEIPT PAPER SEPECIFICATIONS

NH-1800 3.HardwareSpecifications
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7
3.6 Magnetic Card Reader
Fig. 3.6 Magnetic Card Reader
Magnetic Card Reader
zDip type Card Reader (ISO Track 1 & 2)
zCard read timing : Ejection
zReadable ejection speed : 6 inches ~ 39.3 inches/second
zMTBF : 1 million passes
zSee Appendix D : MAGNETIC CARD SPECIFICATIONS
☞MTBF : Mean Time Between Failures

NH-1800 3.HardwareSpecifications
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8
3.7 Main Control Board
Fig. 3.7 Main Control Board
zCPU : ARM-9
zMemory : SDRAM (8MB), Flash Memory (16 MB) , NV-RAM : 256 KB
zOperating system : POS
zSerial ports : 5 Ports
zSD card : 1 Port
zModem : 56 Kbps dial-up

NH-1800 3.HardwareSpecifications
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9
3.8 Operating Environment
Power Requirements
100 ~240 Vac ±10% 3.2A 50/60Hz , 100 Watt
Power Connections
The NH-1800 ATM must be connected to a dedicated power circuit. This circuit must consist of
LINE, NEUTRAL and GROUND leads connected directly to the power circuit breaker panel. This
circuit cannot be shared with any other equipment.
Phone Line Requirements
The NH-1800 ATM must be connected to a dedicated phone line. This line must be a direct dial
“tone” or “pulse” line that is equipped with a standard telephone wall jack (RJ-11). This line
cannot be shared with any other equipment at the location.
Temperature
zIn storage : 32°F - 123°F (0°C ~ 40°C)
zWhile operating : 40°F - 95°F (5°C ~ 35°C)
Humidity
zIn storage : 10% < RH < 90%, Non-Condensed
zWhile operating : 25% < RH < 85%, Non-Condensed