Tellermate TY Use and care manual

TY Instructions 1 3/20/12
TY Counting Guidelines for New $50CAD Bills
The Bank of Canada introduced the new $50CAD bill on March 26, 2012 and you will begin to see increasing
numbers of these bills in circulation. Before you can accurately count these bills on your Tellermate TY
machine, you must calibrate your machine and enable the $50N denomination option. Instructions to do so
are on the following page.
Your Tellermate cash counting process will remain the same with the addition of the following steps:
The new $50 bills MUST be counted separately from the older bills on the Tellermate
equipment.
Count old bills on $50 denomination.
Count new bills on $50N denomination.
NOTE: If you only have a few NEW $50CAD bills, you may follow the count instructions below:
Separate the old $50 bills from the new $50 bills
Select $50 denomination
Count older bills first
Leave older bills on the Platform and add the new bills 2 at a time
Remove all the bills together
If you require assistance, please call the Tellermate Help Desk:
1-800-TELMATE

TY Instructions 2 3/20/12
TY Calibration Instructions for the new $50CAD Bill
You will need (10) x New $50 bills to complete this task.
1. While in the count screen, press the MENU key. This takes you to the “Menu” screen.
2. Ensure ‘Options’is highlighted and press the ENTER key.
This takes you to the ‘Options’screen.
3. Using the BILLS key, select ’Supervisor’and press ENTER.
4. This takes you to the ’PIN Number’screen, press the following keys in the order shown below:
ON-OFF ENTER $ ENTER.
This takes you to the ’Supervisor’screen.
5. Ensure ’Setup/Calibrate’is highlighted and press ENTER.
6. Ensure ’BILLS’is highlighted and press ENTER.
You will now be in the screen entitled “Press WRAP for Setup”.
7. Using the BILLS key scroll and highlight ‘$50N’.
8. With ‘$50N’ highlighted press the MENU key to change the Xto a .
9. With ’$50N’ highlighted press the WRAP key.
This takes you to ‘Calibrate Bills’ screen.
10. Now press the ENTER key.
This takes you to ‘Calibrate $50N’ screen.
11. The TY will now display ‘Put 10 loose Bills on hod and press ENTER’. Place the 10 new $50 bills on
to the hod, and then press ENTER.
12. The screen will now display ‘Add another 5 to 10’. Instead remove the bills from the hod.
13. Use the BILLS key to scroll and highlight ‘Save new weight’ and then press ENTER.
14. Press END repeatedly to return to the Count screen. Your TY is now setup for the $50N.
If you require assistance, please call the Tellermate Help Desk:
1-800-TELMATE
FLOAT
BANK
$
COINS
BILLS

TY Instructions 3 3/20/12
TY Counting Guidelines for New $1 & $2 CAD Coins
The Canadian Mint has issued 2 new coins $1 (Loonies) and $2 (Toonies) and you will begin to see
increasing numbers of these coins in circulation.
The new coins will be difficult to differentiate and separate from the older coins, and must be counted on a
calibrated Tellermate TY machine to avoid miscounts.
As soon as you begin to receive the new $1 and $2 coins, you must calibrate your machine and
follow the count guidelines below. Calibration instructions are on the following pages.
$1 CAD Coin
When counting a mix of new and old coins:
Select the $1 denomination
Empty the coin cup containing the $1 coins into another shallow container
Place 5-7 mixed coins in the coin cup and place the coin cup on the Tellermate
After the beep, add another 5-7 coins
Continue to add 5-7 coins after each beep until all coins are in the coin cup on the Tellermate
Remove the coin cup and count the next denomination
$2 CAD Coin
When counting a mix of new and old coins:
Select the $2 denomination
Empty the coin cup containing the $2 coins into another shallow container
Place up to 14 mixed coins in the coin cup and place the coin cup on the Tellermate
After the beep, add up to another 14 coins
Continue to add up to 14 coins at a time after each beep until all coins are in the coin cup on the
Tellermate
Remove the coin cup and count the next denomination
Although this process takes longer than with other coins, it still takes much less time than it takes to count the
coins by hand.
Please Note: It will not be possible to weigh rolled coins of any denomination using the Full Roll count
process. However, full rolls of coins can be manually entered in the Roll Review option.
If you require assistance, please call the Tellermate Help Desk:
1-800-TELMATE

TY Instructions 4 3/20/12
TY Calibration Instructions for the new $1 & $2 CAD Coins
For the new $1
You will need (5) x new $1 coins & (5) x old $1 coins and (1) TellerCup to complete this task.
1. While in the count screen, press the MENU key. This takes you to the “Menu” screen.
2. Ensure ‘Options’ is highlighted and press the ENTER key.
This takes you to the ‘Options’ screen.
3. Using the BILLS key, select ’Supervisor’ and press ENTER.
4. This takes you to the ’PIN Number’ screen, press the following keys in the order shown below:
ON-OFF ENTER $ ENTER.
This takes you to the ’Supervisor’ screen.
5. Ensure ’Setup/Calibrate’ is highlighted and press ENTER.
6. Using the BILLS key scroll and highlight ’COINS’ and press ENTER.
You will now be in the screen entitled “Press WRAP for Setup”.
7. Using the BILLS key scroll and highlight ‘$1’.
8. With ’$1’ highlighted press the WRAP key.
This takes you to ‘Calibrate Coins’ screen.
9. Now press the ENTER key.
10. The TY will now display ‘Put container on hod’.Place an empty TellerCup on to the hod.
11. The TY will now display ‘Put 10 Coins on hod and press ENTER’. Place the (5) new $1 & (5) old $1
into the TellerCup on the hod, and then press ENTER.
12. The screen will now display ‘Add another 5 to 10’. Instead remove the TellerCup from the hod.
13. Use the BILLS key to scroll and highlight ‘Save new weight’ and then press ENTER.
14. Press END repeatedly to return to the Count screen. Your TY is now setup for the $1.
NOTE: It will now be necessary to count $1 coins loose by adding approximately 6 coins at a
time to the TellerCup. It is no longer possible to check Full Rolls of $1 coins.
FLOAT
BANK
$
COINS
BILLS

TY Instructions 5 3/20/12
For the new $2
You will need (5) x new $2 coins & (5) x old $2 coins and (1) TellerCup to complete this task.
1. While in the count screen, press the MENU key. This takes you to the “Menu” screen.
2. Ensure ‘Options’ is highlighted and press the ENTER key.
This takes you to the ‘Options’ screen.
3. Using the BILLS key, select ’Supervisor’ and press ENTER.
4. This takes you to the ’PIN Number’ screen, press the following keys in the order shown below:
ON-OFF ENTER $ ENTER.
This takes you to the ’Supervisor’ screen.
5. Ensure ’Setup/Calibrate’ is highlighted and press ENTER.
6. Using the BILLS key scroll and highlight ’COINS’ and press ENTER.
You will now be in the screen entitled “Press WRAP for Setup”.
7. Using the BILLS key scroll and highlight ‘$2’.
8. With ’$2’ highlighted press the WRAP key.
This takes you to ‘Calibrate Coins’ screen.
9. Now press the ENTER key.
10. The TY will now display ‘Put container on hod’.Place an empty TellerCup on to the hod.
11. The TY will now display ‘Put 10 Coins on hod and press ENTER’. Place the (5) new $2 & (5) old $2
into the TellerCup on the hod, and then press ENTER.
12. The screen will now display ‘Add another 5 to 10’. Instead remove the TellerCup from the hod.
13. Use the BILLS key to scroll and highlight ‘Save new weight’ and then press ENTER.
14. Press END repeatedly to return to the Count screen. Your TY is now setup for the $2.
Note: It will now be necessary to count $2 coins loose by adding approximately 14 coins at a
time to the TellerCup. It is no longer possible to check Full Rolls of $2 coins.
If you require assistance, please call the Tellermate Help Desk:
1-800-TELMATE