NCTeco NG-RV1100 User manual

Due to the regular upgrades of systems and products, NGTeco could not guarantee exact consistency between the
actual product and the written information in this manual.
Model: NG-RV1100
Version: 1.0
User Manual
English

Table of Contents
1. Important Notes ............................................................................................................1
2. What’s in the Box ...........................................................................................................3
3. Product Overview .........................................................................................................4
4. Other Accessories ..........................................................................................................5
5. Map Management ........................................................................................................7
6. Installation Steps ...........................................................................................................8
7. Instructions for Use.....................................................................................................10
8. Connecting to NGTeco Home App .....................................................................11
9. Routing Maintenance ..............................................................................................12
10. Basic Information ......................................................................................................14
11. FAQ .................................................................................................................................15
12. Troubleshoot ..............................................................................................................16
13. Product Hazardous Substance Content and Name ......................................17

Important Notes
1
for one type of battery pack may create a risk of fire when used with another battery
medical help. Liquid ejected from the battery may cause irritation or burns.
before servicing.
2) Do not use in outdoors or on wet surfaces.
3) Do not allow to be used as a toy. Close attention is necessary when it is used by or near
When using an electrical appliance, basic precautions should always be followed, including
the following:
1) Do not leave appliance when plugged in. Unplug from outlet when not in use and
recommends..
BEFORE USING (THIS APPLIANCE)
other obstructions that can restrict airflow; do not use with any openings blocked.
8) Keep hair, loose clothing, fingers, and all parts of body away from openings and moving
pack.
16) Use appliances only with specifically designated battery packs. Use of any other battery
parts.
9) Turn off all controls before unplugging.
10) Use extra care when cleaning on stairs.
11) Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas
where they may be present.
12) Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot
to battery pack, picking up or carrying the appliance. Carrying the appliance with your
If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek
dropped, damaged, left outdoors, or dropped into the water but is still networking as it should.
6) Avoid using wet hands to handle plugs or appliances.
7) Do not insert anything into openings. Keep all openings clear of dust, lint, hair, and
5) Do not use with damaged cord or plug. Return the appliance to a service center if it has been
WARNING -To reduce the risk of fire, electric shock, or injury:
children.
4) Use only as directed by this manual. Use only the attachments that the manufacturer
ashes.
13) Do not use without dust bag and/or filters in place.
14) Prevent unintentional starting. Ensure the switch is in the off-position before connecting
READ ALL INSTRUCTIONS
finger on the switch or energizing appliance that have the switch on invites accidents.
15) Recharge only with the charger specified by the manufacturer. A charger that is suitable
packs may create a risk of injury and fire.
17) Avoid contact when liquid may be ejected from the battery under abusive circumstance.

2
will ensure that the product's safety is maintained.
SAVE THESE INSTRUCTIONS
25) This appliance is not intended for use by persons (including children) with reduced
23) This product is used for household, not for commercial use.
18) Do not use a battery pack or appliance that is damaged or modified. Damaged or
20) Follow all charging instructions and do not charge the battery pack or appliance
of injury.
outside of the temperature range specified in the instructions. Charging improperly or
the risk of fire.
for use and care.
modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk
24) For use only with CMICR18650F8M7-4S1P (or provided by manufacturer) battery pack.
19) Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to
21) Allow a qualified repair person to serviceusing only identical replacement parts. This
22) Do not modify or attempt to repair the appliance except as indicated in the instructions
For use only with NLB060190W1U5S35 (or provided by manufacturer) charger.
at temperatures outside of the specified range may damage the battery and increase
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety.
26) Children should be supervised to ensure that they do not play with the appliance.
27) The appliance is only to be used with the power supply unit provided with the appliance.
28) Batteries in this appliance can only be changed by qualified persons.
fire or temperature above 130°C may cause explosion.
physical, sensory or mental capabilities, or lack of experience and knowledge, unless

What’s in the Box
Charger X1
Adapter X1
Brash in left X2
Brush in right X2
HEPA and Filter Sponge X1
3
Sweeping Robot X1
Quick Start Guide X1
Quick Start Guide
Dust Box X1

Product Overview
ON/OFF/Clean/Pause Short
- Press to start clean/pause cleaning.
- Press and hold for 3 seconds to power ON.
- Press and hold for 8 seconds to power OFF.
Recharge Key/Fixed-point
Cleaning/Pause
- Short press to recharge/pause recharge.
- Press and hold for 3 seconds to clean up
as required.
Wi-Fi Indicator
Reset Wi-Fi
- Press and hold the ON/OFF key and the
recharge key for 3 seconds at the same
time.
Anti-Drop Sensor
Charging Sopt
Left Wheel
Brush in Left
Brush with Roller
Left Wheel
Roller Cover Buckle
Brush in Right
Lithium Battery Cover
Right Wheel
Power Switch: ON/OFF
Filter Cover
Button on Dust Box Infrared Signal Sensor
Sensor Along
the Wall
Recharge Sensor
Infrared Obstacle
Avoidance Sensor
Air Exit
Collision
Detection Sensor
1. Top View
2. Side View
3. Bottom View
4

1. Dust Box
Other Accessories
5
Button Slot
Cover
Outlet Slot Power
Winding Post
Signal Transmission
Charger Panel
Power Indicator
2. Charger
Filter Gauze Dust
Box Button
Filter
Filter Sponge
HEPA Filter
1. Please rinse with clean water, do not add
any detergent.
2. Do not use a brush or fingers to clean the
filter.
3. Air-dry the filter for at least 24 hours and
dry thoroughly.
4. It is recommended to replace a set of filters
every 3 to 6 months.
Note:

3. Keys and Indicators
1) ON/OFF/Clean/Pause Short - Press to start clean/pause cleaning
- Press and hold for 3 seconds to power ON
- Press and hold for 8 seconds to power OFF
2) Recharge Key/Fixed-Point
Cleaning/Pause
Reset Wi-Fi
- Press and hold the ON/OFF key and the
recharge key for 3 seconds at the same
time.
- Short press to recharge/pause recharge.
- Press and hold for 3 seconds to clean up
as required.
3) Wi-Fi Indicator
- No network configuration: The light is off.
- In the distribution network: The light flashes
white quickly.
- Network distribution success: The light is
always on white.
4) Master Control Power Switch 1. ON
2. OFF
6
Indicator light
- White: Normal work or standby, flashes
white slowly while charging.
- Red: Low battery looking for recharging or
abnormal state.

Press the button on the main unit, or use
Mobile APP to perform automatic cleaning mode.
You can use the Mobile APP to clean
along the edge. The machine will
immediately move to the right and along
the wall to clean after encountering an
obstacle.
Pot Cleaning
Press button for 3 seconds or using the remote
control, the machine will take itself as the center,
at 1.2m*1.2m.
Use the Mobile APP to perform the
random cleaning mode.
Automatic Cleaning
Edge Cleaning
Random Cleaning
Map Management
7

When using the robot for the first time, keep an eye on the robot to see if any problems occur.

Installation Steps
1. Remove the power cords and small objects from the floor that may entangle robot.
2. Robot may climb on top of objects less than 0.59in. /15mm in height. Remove these
objects if possible.
3. Keep the robot away from wet areas.
4. Keep the robot away from spaces lower than 2.95in. /75mm to prevent the robot from
getting stuck. If necessary, place a physical barrier to block off the problem areas.
5. Fold tasseled edges of area carpets underneath to prevent tangling robot. Avoid cleaning
very dark-colored high-pile carpets or if carpet is thicker than 0.86in. /22mm as they may
cause robot malfunction.
6. Anti-drop sensors prevent robot from tumbling down stairs and steep drops. They may
work less effectively if dirty or used on reflective/very dark-colored floors. It is
recommended to place physical barriers to block off areas where robot may fall.
Place physical barriers in front of fireplaces and areas that may cause
damage to the robot if entered.
8
123
456

1. Connect the power cord, and
then put the excess wire into
the wire box.
2. Place the charging stand against a
wall on a flat floor, and then connect
power.
3. Install brush
Match the left brush (L) and
the right brush (R) to the
letters L and R on the bottom
case, and press the bottom
vertically.
Note:
- Make sure there is a space of more than
0.5 meters on both sides and more than
1.5 meters in front.
- When installing, try to keep the power cord
in the air; if it is close to the ground, it may
be dragged by the host, causing the charging
stand to lose power.
- The charging indicator light is always ON
when the power is on.
Turn on the main power switch, until
the indicator light is always on, and
then put the host on the charging
stand to charge.
Note:
- With insufficient power cannot being turned on, please place the host on the charging
stand the device will automatically turn on, because the device can work normally only
when the power is ≥ 20%.
- (As the picture shows) The front end of the machine is facing the charging stand, so that
the charging contacts on the main unit are in contact with the charging shrapnel and the
distance between the front end of the machine and the charging stand is about 0 to 2cm.
1.6ft/0.5m
5ft/1.5m
1.6ft/0.5m

Installation Steps
9

1. Power Switch:
1) Turn “ON”, after flashing white light, will hear ” POWER ON”, and then it works.
2) Turn “OFF“, cut off the power supply, which mean it's shutdown completely.
2. ON/OFF key (Note: Turn power switch to "ON" to turn on the power status):
1) In the power-off state, long press  for 3 seconds, after flashing white light and hear
"POWER ON", the boot is completed.
2) ln the power-on state, long press for 8 seconds, the red light flashes quickly and then
goes out, and the voice announces “POWER OFF”.
3. Sweeping/Pause:
After working, press  or use the Mobile APP to start the automatic cleaning or pause
function.
Note:
1) Sweeping robot cannot be used to clean liquid.
2) If the power is lower than 20%, the cleaning task cannot be performed, please charge
first and then continue cleaning, being lower than 20% during the cleaning process,
the device will automatically recharge.
3) Please remove all kinds of wires on the ground before cleaning.
4. Recharge:
Start or control the recharge from the mobile APP, the white breathing light will be
always on when the machine is charging.
Note:
- If the charging base is not found, the host will automatically return to the starting
position.
- Please manually put the host back on the charging stand.
Instructions for Use
5. Suction Adjustment:
Use the remote control or Mobile APP to choose three suction modes: quiet, normal,
strong (Default is normal).
6. Water Regulation (in tank mode):
Using the Mobile APP or remote control, you can choose three water volume modes: low,
medium or high (Default is mid-range).
7. Silent Mode:
Turn on the silent mode, the device will not play the voice, you can use the Mobile APP
or remote control to turn ON or OFF the silent mode.
8. Reset Wi-Fi:
When the router's configuration, password or other reasons cause the mobile phone to
fail to connect to the machine, please press and hold for 3 seconds till hearing the
‘’Wi-Fi resetting’’ sounds and Wi-Fi light turns white and flashes quickly, indicating that the
reset is successful.
9. Schedule a cleaning:
Use the mobile APP to set the scheduled cleaning time, the host will automatically start
cleaning at the specified time.
Note: During work, do not move the device at will and frequently.
10

Step 1: Download the App and Register Your Account
Search for the NGTeco Home App in Apple App Store or Google
Play Store and download the App to your mobile phone.
Open the NGTeco Home App and log in with your account. If you
do not have an account, create an account with your phone
number or Email ID.
Open the APP and click the "+" button on the home page to enter
the device selection page. Select the cleaning robot and complete
the device addition according to the instructions.
Step 2: Adding Equipment
After entering the firmware upgrade function through the mobile phone APP
and detecting the new firmware, follow the prompts to guide the upgrade.
Firmware upgrade requires power ≥50%. It is recommended to place the
device on the charging stand to upgrade.
Firmware Upgrade
Reset the Wi-Fi
When the router's configuration, password or other reasons cause the
phone to fail to connect to the machine, please do the same:
Press and hold for 3 seconds, till hearing the ”Wi-Fi resetting” and Wi-Fi
indicator it turns white and flashes quickly, indicating that the reset
is successful.
Connecting to NGTeco Home App
11

Routing Maintenance
1. Turn the machine over and press the buckle
on the brush cover to take out the brush.
2. Use the matching cleaning tool to remove
the dust in the roller brush and the roller
brush dirt cavity, and then clean the
entanglement on the roller brush.
3. Re-install the roller brush and press the roller
brush cover fixing buckle.
1. Turn the machine over and pull out the side
brush vertically.
2. Re-install after cleaning the tangled hair
and dirt. Correspond the left brush (L) and
right brush (R) to the letters L and R on the
bottom case, press down to install.
Buckle
Roller Brush
Device
R (Brush) L (Brush)
Dust Box
1. Press and hold the dust box button to pull
out the dust box backwards.
2. Open the dust box and take out the
garbage.
Filter
1. After a long time of use, remove the filter
gauze, filter sponge and HEPA filter.
2. Put the removed filter gauze, filter sponge,
HEPA filter, and dust box under the faucet to
rinse.
3. After cleaning, shake off the water droplets,
dry the filter screen and dust box, and wait
until they are completely dry before use.
4. After drying thoroughly, install the filter
gauze, filter sponge and HEPA filter in order.
Filter Gauze Dust
Box Button
Filter
Filter Sponge
HEPA Filter
Roller Brush Brush Inside
12

The host has a built-in high-performance rechargeable lithium-ion battery pack. To
maintain battery performance, use daily please keep the host charged; If you do not use it
for a long time, please turn it OFF and store it, and charge it at least once every three
months to avoid damage to the battery due to excessive discharge.
Anti-drop Sensor
Charging
Spot
Sensor along the wall
Battery
Wipe the various sensors on the machine with
a soft and dry cloth, including:
1. Along the wall sensor on the right side of
the main unit.
2. Three anti-drop sensors at the bottom of
the main unit.
3. The infrared anti-collision sensor in front of
the host.
4. Charging contacts at the bottom of the
host, charging shrapnel of the charging base
(please power off when cleaning).
5. Charging stand signal transmitting area.
Sensors (Regular cleaning is
recommended)
13
Routing Maintenance


Basic Information
Device
Name Robot Vacuum
Type NG-RV1100
Size 327*325*76mm
Weight 2.8kg
Battery 2600mAh-Lin
Rated voltage 14.4V
Rated power 35W
Charging Base
Type
Size 160*145*90mm
Rated voltage 11.4W
Rated power 11.4W
14
NG-RV1

FAQ
Questions Solution
Cannot boot
-The battery is low, please place the device on the charging stand and
align the charging pads, and the device will automatically turn ON
(when it is completely dead, it will take a while to automatically turn on).
-When the ambient temperature is lower than 0°C and higher than 40°C,
please use it in the environment of 0°C to 40°C.
Can't charge
Please remove the device, and check whether the indicator light of the
charging stand is on, make sure that both ends of the power adapter of
the charging stand are plugged in, the front of the machine is facing the
charging stand, and the distance between the front of the machine and
the charging stand is about 2 cm.
Can't recharge The main unit is too far from the charging cradle, please try to place the
main unit near the charging cradle.
Abnormal behavior Restart
The main brush, side brush or wheels may be entangled with foreign
objects. Please clean it after stopping the machine.
Abnormal noise when
cleaning
- The dust box is full, please clean the dust box.
- The filter is clogged, please clean or replace the filter.
- The roller brush is entangled with foreign objects, please clean the
roller brush.
Not connect WiFi
- The Wi-Fi signal is not good, please make sure that the host is in a good
Wi-Fi signal coverage area.
- The Wi-Fi connection is abnormal, please reset the Wi-Fi and download
the latest mobile client to try to connect again.
- Incorrect password.
- The router is in the 5G band, and this sweeping robot only supports the
2.4G band.
Reservation for cleaning
does not take effect When the battery is low, the scheduled cleaning will be started only
when the remaining Battery is ≥20%.
The machine running out
of power when it is on the
charging
Power consumption is extremely low when the console is always in the
charging cradle, which helps to keep the battery at peak performance.
Do you need to charge for
16 hours for the first three
uses?
Lithium battery can be used and charged with no memory effect, and it
can be used Immediately after being fully charged without waiting.
15
Decreased cleaning ability
or dust drop

Fault Tone Solution
Mistake 1: Dustbin removed, please
check and restart The cleaning is triggered when the dust box is taken out,
please put the dust box back in.
Mistake 2: Water tanks removed The cleaning is triggered when the water tank is removed,
please put the water tank back in.
Mistake 3: Please restart in new position Pick up the device; or the device is suspended in the air, please
move the device to a level ground and start it again.
Mistake 4: Clean the bottom sensor and
restart in new position
If the cliff sensor is blocked or placed at a high place, please
wipe the cliff sensor window with a soft dry cloth, move the
device to a flat ground and then start it again.
Mistake 5: Clean the front sensor and
restart in new position
The infrared anti-collision sensor is dirty or blocked, please
wipe the front infrared anti-collision sensor window with a
soft dry cloth.
Mistake 6: Clean the right side sensor
and restart in new position The sensor along the wall is dirty or blocked, please wipe the
sensor window along the wall with a soft dry cloth.
Mistake 7: Robot inclined, restart in
level surface The machine is tilted, please straighten the machine, and then
start the machine.
Mistake 8: Bumper may be stuck please
check The edge or collision sensor is stuck, please push the collision
plate left and right to confirm that there is no stuck.
Mistake 9: Please clean the dust bin and
filters Clean the dust box and filter, or replace the filter.
Mistake 10: Dust bin out, please clean
the filter gently Clean the dust box and filter, or replace the filter.
Mistake 11: Robot blocked, restart in
new position Please move the device to a level ground and restart.
Troubleshoot
Mistake 12: Main wheel may be stuck
please check The main wheel is stuck or entangled, please check the main
wheel and clean up foreign objects.
Mistake 13: Brush bar may be stuck,
please check The roller brush is entangled or stuck, please check the roller
brush and clean up foreign objects.
Mistake 14: Side brush may be stuck,
please check The side brush is entangled or stuck, check the side brush
and clean up foreign objects.
Mistake 15: Charge station not found
If the charging station is not found during recharging, or the
charging station is not plugged in, please check whether the
indicator light of the charging station is always on, or move
the machine back to the charging station.
Mistake 16: Something went wrong,
please restart Exception caused by unknown fault, it is recommended to
restart the machine.
Mistake 17: Error, shutting down Restart after shutdown, if still invalid, send it to after sales
maintenance.
Mistake 18: Battery is low, please charge Put the host on the charging stand to charge.
Mistake 19: Remove from charged
station for power off
When the charging stand is charging, it cannot be turned off,
please move it away from the charging stand and press and
hold the power button to turn it off.
16

Product Hazardous Substance
Content and Name
Name
This form is prepared according to the provisions of SJ / T 11364
O: Indicates that the content of this hazardous substance in all homogeneous materials of
this part is below the limit requirement specified in GBT/T 26572
X: Indicates that the content of the hazardous substance in at least one homogeneous
material of the part exceeds the limit requirement specified in GBT / T 26572
Harmful Substances
Circuit Board
Assembly
(Pb) (Hg) (Cd) (Cr(VI)d) (PBB) (PBDE)
Battery
Charger
Power Cable
Metallic Parts
Motor
Shell
Other Accessories
17

FCC Statement
two conditions:
(1)This device may not cause harmful interference; and
(2)This device must accept any interference received, including interference that may
cause undesired operation.
2.Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
1.This device complies with Part 15 of the FCC Rules. Operation is subject to the following
Note:
This equipment has been tested and found to comply with the limits for a Class B digital
device, in accordance to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.