NEC Express5800/320Ma User manual

NEC Solutions (America), Inc.
NR007W
Express5800/320Ma:
Software Availability Manager
User’s Guide

Manual Name: Express5800/320Ma: Software Availability Manager
Part Number: NR007W
Express5800/320Ma Software Release Number: 4.1.0
Publication Date: January 2006
NEC Solutions (America), Inc.
10850 Gold Center Drive, Suite 200
Rancho Cordova, CA 95670
© 2006 NEC Solutions (America), Inc. All rights reserved.
Notice
The information contained in this document is subject to change without notice.
UNLESS EXPRESSLY SET FORTH IN A WRITTEN AGREEMENT SIGNED BY AN AUTHORIZED REPRESENTATIVE
OF NEC, NEC MAKES NO WARRANTY OR REPRESENTATION OF ANY KIND WITH RESPECT TO THE
INFORMATION CONTAINED HEREIN, INCLUDING WARRANTY OF MERCHANTABILITY AND FITNESS FOR A
PURPOSE. NEC assumes no responsibility or obligation of any kind for any errors contained herein or in connection with
the furnishing, performance, or use of this document.
Software described in NEC (a) is the property of NEC and/or its licensees, (b) is furnished only under license, and (c) may
be copied or used only as expressly permitted under the terms of the license.
NEC documentation describes all supported features of the user interfaces and the application programming interfaces
(API) developed by NEC and/or its licensees. Any undocumented features of these interfaces are intended solely for use
by NEC personnel and are subject to change without warning.
This document is protected by copyright. All rights are reserved. No part of this document may be copied, reproduced, or
translated, either mechanically or electronically, without the prior written consent of NEC Solutions (America), Inc.
The NEC Solutions (America), Inc. logo, Express5800/320Ma, and the Express5800/320Ma logo, are trademarks of NEC
Solutions (America), Inc. Software Availability Manager and ActiveService Network are trademarks of Stratus
Technologies Bermuda, Ltd. All other trademarks and trade names are the property of their respective owners.

Contents iii
Contents
Preface vii
1. Overview of the Software Availability Manager 1-1
Software Availability Manager 1-1
Software Availability Manager Functions 1-2
Monitoring Instances and Events 1-2
SAM Instances 1-3
Using Email and Executing Programs 1-4
Event Log Messages from SAM 1-4
2. SAM Settings Reference 2-1
Express5800/320Ma Monitored Instances Tab 2-1
Instance Parameters 2-2
Alert Thresholds 2-5
Warnings and Alarms 2-5
Threshold Units 2-6
How SAM Scans an Instance 2-7
3. Configuring the Software Availability Manager 3-1
Configuring Email 3-1
Email User Setup 3-2
Email Alert Setup 3-3
Alert Email Notification 3-3
Default Email Alert Notification 3-3
Nondefault Alert Notification 3-4
Associating a Nondefault Alert ID with an Instance 3-5
Deleting an Alert ID 3-6
Sending No Notification 3-7
Testing Email 3-7
Setting Up SAM to Run a Program 3-8
Changing Default Values of the Instance Parameters 3-8

Contents
iv Express5800/320Ma: Software Availability Manager
SAM Instances 3-9
Context Switches (Per Second) 3-9
CPU Usage 3-10
Disk Free Space 3-10
Event Log Messages 3-11
Memory Available 3-11
Page File Usage 3-11
4. Sample Configuration 4-1
Sample Configuration 4-1
Displaying the SAM Interface 4-2
Configuring Context Switches (Per Second) 4-2
Configuring CPU Usage 4-3
Configuring Disk Free Space 4-4
Configuring Event Log Messages 4-5
Configuring Memory Available 4-6
Configure Page File Usage 4-7
Making Changes Effective 4-8
Glossary Glossary-1
Index Index-1

Figures v
Figures
Figure 2-1. Enabling Alerts 2-2
Figure 2-2. Scan Poll Rate, Email Alert ID, and Program to Launch 2-2
Figure 2-3. Scan-Related Parameters 2-3
Figure 2-4. Threshold Setup 2-6
Figure 2-5. Scanning Diagram, Part 1 2-8
Figure 2-6. Scanning Diagram, Part 2 2-9
Figure 3-1. Sample Default Email Alert 3-4
Figure 3-2. Accepting Changes to the Configuration 3-6
Figure 3-3. Email Configuration Error 3-7
Figure 4-1. Changing Units of Measurement 4-5
Figure 4-2. Accepting Changes to the Configuration 4-8

Tables vi
Tables
Table 4-1. SAM Parameters 4-1

Preface vii
Preface
Purpose of This Manual
TheExpress5800/320Ma:SoftwareAvailability Managerexplainshowto configureand
use ftServer Software Availability Manager, an application that monitors the
performanceofcritical Express5800/320Masystemcomponents andthestatusofuser
applications.
Audience
This manual is intended for personnel who administer or monitor Express5800/320Ma
systems.
Notation Conventions
This document uses the notation conventions described in this section.
Warnings, Cautions, and Notes
Warnings, cautions, and notes provide special information and have the following
meanings:
WARNING
!A warning indicates a situation where failure to take
oravoid aspecifiedactioncouldcausebodilyharmor
loss of life.
CAUTION
!A caution indicates a situation where failure to take or
avoidaspecifiedactioncould damagea hardware device,
program, system, or data.
NOTE
Anote providesimportantinformation abouttheoperation
of an Express5800/320Ma system.

Preface
viii Express5800/320Ma: Software Availability Manager
Typographical Conventions
The following typographical conventions are used in Express5800/320Ma documents:
•The bold font emphasizes words in text or indicates text that you type, the name of
a screen object, or the name of a programming element. For example:
Before handling or replacing the clock card, make sure that you are properly
grounded by using a grounded wrist strap.
In the System Properties dialog box, click the Hardware tab.
Call the RegisterDeviceNotification function.
•Theitalic fontintroducesnew terms andindicatesprogramming andcommand-line
arguments that the user defines. For example:
Many hardware components are customer-replaceable units (CRUs), which
can be replaced on-site by system administrators with minimal training or tools.
copy filename1 filename2
Pass a pointer for the NotificationFilter parameter
•The monospace font indicates sample program code and output, including
message text. For example:
#include <iostream.h>
The operation completed successfully.
Getting Help
If you have a technical question about Express5800/320Ma hardware or software, try
these online resources first:
•Online support from NEC Technical Support. You can find the latest technical
information about an Express5800/320Ma through online product support at the
NEC Technical Support Web site:
http://support.necsam.com/servers/
•Online product support for Microsoft®products. Your primary source for
support is the computer manufacturer who provided your software, or an
authorized Microsoft Support Provider. You can also find the latest technical
informationaboutMicrosoftWindows®andotherMicrosoftproductsthroughonline
product support at the Microsoft Help and Support Web site:
http://support.microsoft.com/

Preface
Preface ix
If you areunable to resolve your questions with the help available atthese online sites,
and the Express5800/320Ma system is covered by a service agreement, please
contact NEC Technical Support (866-269-1239).
Notices
•All regulatory notices are provided in the site planning guide for your system.
•Although this guide documents modem functionality, modems are not available for
all systems. Ask your sales representative about modem availability.
•ActiveService Network (ASN) is not currently available but may be ordered in the
future.

Preface
xExpress5800/320Ma: Software Availability Manager