NEO ZENON User manual

05303-ML002AA
Zenon Installation Manual ISSA ECN 6237 1
Wall Installation Manual –Pedestal kiosk

05303-ML002AA
Zenon Installation Manual ISSA ECN 6237 2
1.0 Zenon Installation 3
2.0 Zenon Installation requirements 10
3.0 Kiosk Manufacturer Details 17
Appendix A: Good warranty Procedure (RMA) 18
Contents

05303-ML002AA
Zenon Installation Manual ISSA ECN 6237 3
1.0 Zenon Installation
WARNING! - The kiosk and pedestal are heavy. Perform a manual handling risk assessment prior to
handling/moving this product.
Installation should be carried out by a trained professional that has undertaken the installation
training and has read through the Zenon Operation and Maintenance Manual. Training by an
authorized Neo representative must be undertaken in order to become a qualified service
personnel. Please read the following instructions carefully to ensure the kiosk is installed correctly.
Guides on how to perform manual handling risk assessments are available from government
workplace safety authorities in your state. Details on the weight and dimensions of the kiosk are
located in the Technical Specification of this Manual.
▪13mm socket with extension
▪7mm socket driver with extension
▪Assorted Spanners
▪Phillips head screwdriver
▪Drill with No2 Phillips Driver
▪Safety Knife

05303-ML002AA
Zenon Installation Manual ISSA ECN 6237 4
Fixing to the Wall
To aid in the installation process a drill jig can be supplied as part of the installation kit
1. Place the Installation jig in the desired location. Ensure that it is set vertical.
2. Minimum 6 x M6 Dynabolts required for concrete or minimum 6 x Coach Screws for fastening
to wood.
WARNING! If you have any uncertainty in regard to fixing hardware, please contact NeoProducts as
specifications will vary with each surface or structure to which they are to be affixed.

05303-ML002AA
Zenon Installation Manual ISSA ECN 6237 5
CAUTION! Ensure appropriate safety wear equipment is used for this operation.
3. Mark the location of the fixing holes onto wall.
4. Drill holes into wall using appropriate drill bit
WARNING! Drilling into concrete, should be performed by someone with prior experience.
Remove template and locate Wall Mount bracket over holes.

05303-ML002AA
Zenon Installation Manual ISSA ECN 6237 6
5. Clean wall and floor around the installation area.
6. Place the wall mount brackets on the wall. Align the holes on the wall bracket to the drilled
holes on the wall.
7. Ensure that there is a minimum 6mm gap from the floor to the underside of the wall mount
brackets
8. Secure the bracket to the wall using the appropriate fixing screws.
6mm gap required between floor and brackets

05303-ML002AA
Zenon Installation Manual ISSA ECN 6237 7
9. Ensure the power cord from the kiosk is plugged into the outlet and switched on at the wall
socket. (Refer to section 2.6 in the Zenon operational and maintenance manual)
for PERMANENTLY CONNECTED EQUIPMENT, a readily accessible disconnect device shall be
incorporated external to the equipment
10. Present the kiosk to the wall mount bracket. Ensure that the power cord is position safely
inside the wall mount brackets as the kiosk is pushed up to the wall.
The 3 pin power plug and the data
cable needs to be plugged in and
turned on. Power to this GPO must
be removed whilst the kiosk is being
installed via the disconnect device
outside the kiosk.

05303-ML002AA
Zenon Installation Manual ISSA ECN 6237 8
11. Open the kiosk doors (Refer to section 2.5 in the Zenon operational and maintenance
manual). Feed the power and data cable through the rear access cover on the kiosk
12. Align the 7 holes in the kiosk and secure the kiosk to the wall mount bracket
3 mount points accessed
via the LCD door
4 mount points accessed
via the lower door
Release M4 nuts on rear access
cover to access cables. Feed
cables through this cover and
connect to IEC input and
Ethernet port.

05303-ML002AA
Zenon Installation Manual ISSA ECN 6237 9
13. Close the upper and lower doors and check that the kiosk is securely fixed and locked.

05303-ML002AA
Zenon Installation Manual ISSA ECN 6237 10
2.0 –Zenon Installation requirements
Warranty
Details of the warranty are provided with the sales documentation. To ensure that any warranty
claims can proceed efficiently, the following steps should take place at the time of installation.
An installation checklist is provided on the following pages. If a problem occurs at the time of
installation, complete the installation checklist including all details listed below, and forward a copy of
the checklist to the kiosk manufacturer with a cover letter.
Note: This must take place within 7 days of the installation date
Installation Instruction and Checklist
For warranty purposes, it is recommended that the following take place:
The checklist is completed by the installer. If necessary detailed comments should be completed in
the space provided.
The installer details are recorded at the bottom of the checklist.
The kiosk owner reads through the checklist and signs the bottom of the checklist.
A copy of this checklist is retained on file by the installer and kiosk owner.
In the event of problems occurring or questions are raised, a copy of the checklist should be forwarded
to the kiosk manufacturer (within 7 days of the installation date).