NEO Spring User manual

User’s Manual
Purity In Each Drop
Latest RO+UV technology
Now at your home

Table of Contents
1 SafetyInformaon .....................................................................................................1
2 WaterPuricaonProcess.........................................................................................2
3 ReverseOsmosisProcess...........................................................................................3
4 UVProcess .................................................................................................................3
5 Specicaons:NeoSpring .........................................................................................4
6 Specicaons:NeoPura ............................................................................................5
7 Installaon .................................................................................................................6
8 PackingList................................................................................................................6
9 FilterReplacementCycle ...........................................................................................7
10 ProblemAnalysis.....................................................................................................7-8
11 WarrantyCard...........................................................................................................9
12 Terms&CondionsofWarranty .............................................................................10

Safety Information
1

Water Purification Process
Step 1 : PP Filter
PPlterhasthefunconstoremovetheoatersuchassandiron,rust,copperrustor
visibleimpuries.
Step 2 : Pre-carbon Filter
Pre-carbonFilterwhichcanremovechlorine,organic,compounds,color,odourand
oangparcles.
Step 3 : Sediment Filter
Sedimentlterhasthefunconstoremovetheoatersuchassandiron,rust,copper
rustorvisibleimpuries.
Step 4 : TFC RO Membrane
ROmembranelterremoveswatercontaminantssuchasheavymetals,waterborne
micro-organismsandharmfulorganicchemicalsetc.
Step 5 : TDS Controller
IthelpsmaintainminimumTDSleveltobepresentindrinkingwater
Step 6 : Post Carbon/Mineral Cartridge
PostCarbonImprovesthetasteofpuriedwater.
MineralCartridgeincreasesthemineralcontentinthewateraddinghealthbenets.
Step 7 : Ultra Violet
U.V.hasthefuncontoprovideBacterialDisinfeconinwater
2

Reverse Osmosis Process
UV Process
TheReverseOsmosisprocess,alsoknownas
hyperltraon,isthenestltraonprocess
knownlldate.Theprocessensuresremoval
ofparclesassmallasionsfromasoluon.
Reverse Osmosis uses a semi-permeable
membrane to remove salts from potable/
brackish water. In Reverse Osmosis, water
pressure applied to the concentrated side
forces the process of osmosis into reverse.
Under enough pressure, treated water is
“squeezed” through the membrane from
the concentrated side to the diluted side.
Saltsdissolvedin wateraschargedionsare
repelledbytheROmembrane.Therejected
impuriesontheconcentratedsideofthemembranearewashedawayinastreamof
wastewaterandthusdonotgetaccumulatedasinatradionallter.
TheUVlighthasshorterwavelength(higherenergy)thanthevisiblelight.Itiscalled
ultra-violetbecauseitisjustbeyondvioletlightinthelightspectrum.Technically,the
ultra-violet light is dened to be any wavelength of light, which is shorter than 400
nanometer.
UVrays,whichpenetrate intothemicro-organisms, areabsorbedbythe DNA of the
pathogen in the water. The DNA is altered in such a way that the pathogen cannot
reproduceitself.Thus,itisessenallykilledandcannotcauseinfecon.Thisprocessof
DNAmodicaoniscalledinacvaon.
3

Product Water Puricaon Device
Model Neo Spring
PuriedMethod Reverse Osmosis + Ultra Violet + Mineral Cartridge*
FilterSize/FilterLife PP Filter 11”/6 month
Pre-Carbon 11“/12 month
Sediment 11”/12 month
Membrane 11”/ 24 month (1,900 gal)
Post Carbon 11”/ 12 month
UV 8’’/24 month(10000 hr)
PowerConsumpon with booster pump AC100-240V DC24V(1.8 Lpm)
Dimensions(WidthxHeightxDepth) 407 X 520 X 190
NetWeight 12 kg
ProduconCapacity 10 Ltr/hr (2.6 gal/hr)
TankCapacity 10 Ltr
Water Temperature 5-45°C
MAXTDS <1000ppm
RemovalRate >90-96%
InletWaterPressure 0.15 ~ 0.35 Mpa
LowPressureSeng 0.05 Mpa
MainConguraon 7 Stage + Pump
*Oponal
Specification
4

Product Water Puricaon Device
Model Neo Pura
PuriedMethod Reverse Osmosis + Ultra Violet* + Mineral Cartridge*
FilterSize/FilterLife PP Filter 11”/6 month
Pre-Carbon 11“/12 month
Sediment 11”/12 month
Membrane 11”/ 24 month (1,900 gal)
Post Carbon 11”/ 12 month
UV 8’’/24 month (10000 hr)
PowerConsumpon with booster pump AC100-240V DC24V(1.8 Lpm)
Dimensions(WidthxHeightxDepth) 330 X 432 X 267
NetWeight 11 kg
ProduconCapacity 10 Ltr/hr (2.6 gal/hr)
TankCapacity 8 Ltr
Water Temperature 5-45°C
MAXTDS <1000ppm
RemovalRate >90-96%
InletWaterPressure 0.15 ~ 0.35 Mpa
LowPressureSeng 0.05 Mpa
MainConguraon 7 Stage + Pump
*Oponal
Specification
5

Installation
1.Closemainwatersupplyvalvetoseparatethefaucet.
2.WindtheTeontapeontheadaptorandtittothepipe.
Do not turn the water pipe.
3.Connectthefaucetwiththeadaptor.
Shall install the adaptor with connector on the cold water
pipe.
4.Connect1/4inchwhitetubingwiththeconnectoronthe
adaptor.
Flush water through each lter at least 5 minutes before
Connecon.
Packing List
RO machine 1set
TFC RO membrane 1piece
Accessory BallValve,GateValve,Spanner,TeonTape
Tubing (1/4”) 5 m
Warranty Card 1nos.
Manual 1piece
Pre Filter Housing Set 1piece
6

Filter Replacement
Filter Replacement Cycle
Thelterreplacementcyclemenonedbelowisnotthelterqualitywarrantyperiod
buttheexpectedcycle(life)thattheltershowsitsoriginalperformance.Therefore,
thelterchangecyclemaybereducedfortheareawithpoorwaterqualityormore
applicaons.
Filter name Usable Period
PPFilter 12Months
Pre-carbonlter 12months
Sedimentlter 12months
PostCarbon/MineralCartridge 12months
MembraneFilter(RO) 24months
UltraVoilet 24months
7
Problem Analysis
Anyproblems,pleasedocontactthelocalsellertoobtainprofessionalsoluons,the
followinganalysisareforrepairer’sreference.
PROBLEM PROBABLE CAUSE SOLUTION
Pumpnotworking&
noproduconofwater
(rstmakesurethe
adapterplugisok&the
electricityison)
1.Sourcewaterpressureistoolowto
shutothelowpressureswitch.
2.LPS&HPSoutofworkorloose
connecon.
3.Powerswitchproblem
4.Pumpproblem.
1.Enhancesourcewater
pressure.
2.Repairorreplaceit
3.Repairorreplaceit
4.Repairorreplaceit
Leakagefromushball
valve
1.fromthecrackofinterface
2.fromwrenchlocaon
1.Replaceushballvalve
2.Installwrenchagainorreplace
Leakingfromconnector 1.Pumpworkstoolong
2.Muchnoisefromthesha
1.WindmoreTeon
2.Insertthepipeineecve
length

contd...
PROBLEM PROBABLE CAUSE SOLUTION
Pumpisnormalbutno
purewater(Pleasemake
suretherestrictorisok
&thetemperatureof
thepumpisok)
1.Pre-ltersareblocked
2.ROmembraneisblocked
3.Pumphasnopressure
4.Flushsolenoidvalvedonotshuto
5.Connectorsorpipesareblocked
6.Flowrestrictorisblocked
1.ReplacethePPlter
2.Replacethemembrane
3.Repairthepump
4.Replacesolenoidvalve
5.Checkwholewaterroutestep
bystep
6.Replace&checkupits
locaon.
Leakageinpumphead
1.Sediment&pre-carbonareblocked.
2.Thewasherofthepumpheadis
ageingorblockedbythedirtinside
3.Flowrestrictorisblocked
4.Theboltsofthepumpheadisloose.
1.Replacethelters&repairthe
pump
2.Repairpumphead&oen
replacePPtoavoidblockin
pump.
3.ReplacetheFR
4.Tightenthebolts&checkup.
Pumpworks
intermientlyduring
autoushing.
1.Sediment&pre-carbonareblocked.
2.Thewasherofthepumpheadis
ageingorblockedbythedirtinside
3.Flowrestrictorisblocked
4.Theboltsofthepumpheadisloose.
1.Enhancesourcewater
pressureorreplacePPlter.
2.Checkuporrepairrelave
circuit.
Tankisfullbutwater
cannotowout(pls
checkiftankballvalve
isopenorblocked)
1.LowsourcewaterpressureorPP
blocked
2.Badcircuit
1.Enhancepressureto
0.045Mpa,checkairchamber
iftheseisleakageornot,&
replaceinme.
2.Replacepostlter
3.Replaceorrepairfaucettap.
Drainwaterkeep
owingwhileRO
systemstopworking
1.Withnoenoughpressureinthetank
2.Postlterblocked
3.Faucettapblocked
1.Replacevalve
Rosystemstarttoo
frequently,can’tstop
whentankisfullor
restartaeramoment.
1.Inletvalvecannotshutofully
2.Circumuence
1.RepairorreplaceHPS
2.Repacevalve
3.Adjusttankpressure&
HPS
Someoaterexistedin
purewater
1.HPSproblem
2.Checkvalve’sproblem
3.Toohighpressureintank
1.Re-ushthepostlter
2.Flushthetankorreplace
Muchnoisefromthe
pump
1.Thepostcarbonlterisn’t
cleanenough.
2.Floaterfromtank
1.Shortentheworkingme
2.Replacethesha
8

Warranty Card
(ForSalesthroughDealer)
CustomerDetails
Name _____________________________________________
Address ____________________________________________
ContactNumber _____________________________________
Dealer’sStamp
DealersDetails
Name______________________________________________
Address ____________________________________________
ContactNumber _____________________________________
Product: ___________________________________________
DateofInstallaon:_____/_____/________ (DD/MM/YY)
9

1. The Warranty period commences from the date of
installaon by the rst end-user. During this Warranty
periodofoneyear,NEOPuriersoritsAuthorisedService
Provider (ASP) will replace or repair any part of NEO
Puriers, that in the opinion of NEO Puriers or its ASP,
would be defecve in operaon due to faulty material
or workmanship (i.e. manufacturing defects) with the
exceponofconsumablessuchasSedimentFilter,Carbon
Filter & RO/UF Membrane . However , if the RO/UF
Membranegetscloggedwithinrstoneyear&/orif the
lters get clogged within rst six months, they shall be
cleaned/repaired/replacedatnoextracharge.
2. The product’s plasc body is not covered under
Warranty&hence,itmustbehandledwithcaretoguard
againstbreakage.
3. The original purchaser of the unit can avail services
under Warranty at the point of sale, by producing the
damagedpart(s)alongwiththeoriginalinvoice.
4.ThisWarrantyisvoidiftheunitisnotoperatedunder
normal municipal water or well water condions or is
subjectedtothetemperatureabove40°C.
5.ProductreturnedtoNEOPuriersoritsASPforWarranty
examinaonmustbeshippedfreightprepaid.
6.NEOPuriersoritsASPshallnotbeheldliableforclaims
exceedingthecostofrepairofthedefectsinworkmanship.
7. This Warranty Agreement shall not be interpreted to
renderPuriersoritsASPliableforinjuriesordamagesof
anykind-direct,consequenalorconngenttopersons
or property.
8. NEO Puriers or its ASP shall not be held responsible
byrepresentaveor buyerforfailureto abidebyanyof
theobligaonsofthisWarrantyAgreementifsuchfailures
aretheresultofcircumstancesofForcesMajeures:such
as,butnotlimitedto,oods,earthquakes,transportaon
strikes,labourdisputeswithoutsidesuppliersoranyother
condionsbeyondthecontrolofNEOPuriersoritsASP.
9.NEOPuriersoritsASPshallnotbeheldliableforrepair
or alteraons made without prior wrien approval; for
products clogged by suspended maer, precipitates or
biologicalgrowth;orforfailuresresulngfromthelackof
propermaintenance.
10. NEO Puriers or its ASP cannot & shall not be held
liableforanysickness or illnessdue totheconsumpon
ofdrinkingwaterfromanywaterpuriersuppliedbyNEO
Puriers,sinceNEOPuriersoritsASPdoesnothaveany
controloverthemaintenance&usageofwaterpurier.
11. This Warranty Agreement excludes all products/
component parts or damage to any part of this water
purier which, in the opinion of NEO Puriers or its
ASP, have been subjected to misuse; misapplicaon;
negligence; alteraon; accident or operaon contrary
to our instrucons, incompability with accessories
not installed by NEO Puriers or its ASP, or that have
been repaired with component parts other than those
manufacturedbyorobtainedfromNEOPuriersoritsASP.
Damagecausedbyfreezing,ood,reorActofGodisnot
coveredbythisWarranty.Inallsuchcasesregularcharges
willapply.ThislimitedWarrantydoesnotincludeservice
todiagnoseaclaimedmalfunconinthisunit.
12. NEO Puriers reserves the right to alter or improve
design&specicaonsatanyme,withoutanyconngent
obligaons to prospecve buyers or owners of the
productspreviouslysold.
13. Any disagreements & obligaons based upon the
purchaseofNEOPuriersproducts&therebyimposedon
NEOPuriersoritsASPshallbegovernedby&construed
accordingtothelawsofINDIA&subjecttothejurisdicon
ofDelhiCourtsonly.
14.NEOPuriersoritsASPassumesnoWarrantyliability
in connecon with this water purier other than that
specied herein. This Warranty is in lieu of all other
warranes, expressed or implied, including warranes
of tness for a parcular purpose. NEO Puriers or its
ASP does not authorize any person or representave to
assumeforthemanyotherobligaonsonthesaleofthis
waterpurier.
15.Undernocircumstances,theliabiltyofNEOPuriersor
itsASPshallexceedthevalueoftheproduct.
16. Under no circumstances are the terms menoned
above negoable & no employee of NEO Puriers or its
ASPhastheauthoritytosupersedethem.
NEOwarrantsallnewproductsmanufacturedbyittobefreefromdefectsinmaterialandworkmanshipunder
normalusageandservicefromthedateofpurchaseasunder:
Terms & Conditions of Warranty
10
A Quality Product of:
NEO INTERNATIONAL PVT. LTD
visit: www.neopurifiers.com
email us: [email protected]