
The swap base process will automatically begin:
Congratulations! Your mailing system is now ready for use.
For more detailed instructions, please visit bit.ly/IS300Swap
For additional technical information, please visit kb.neopostinc.com
• Place the old unit in the box and refit the packaging.
• Close the box and seal with packing tape.
• Attach the shipping label emailed to you by the Neopost call center.
• Contact FedEx® within 15 days for pick-up.
Then, please complete a Postal Inspection:
The system will stop on the home
screen once the automated server
call is completed.
Once the power-up sequence is
finished, the system will make a
server call.
For further assistance, call 800.636.7678
IS/IM300 Series - Replacement Guide (continued)
REV - 171010
CDReturn Instructions
300 series replacement guide rev1017b.indd 2 10/13/2017 4:16:56 PM