NetComm HSPA+ M2M User manual

NETCOMM WIRELESS M2M SERIES
HSPA+ M2M WiFi Router NTC-40 Series
USER GUIDE

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NTC-40 –HSPA+ M2M WiFi Router with Voice
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NTC-40 Series –HSPA+ M2M WiFi Router
Copyright
Copyright©2012 NetComm Wireless Limited. All rights reserved.
The information contained herein is proprietary to NetComm Wireless. No part of this document may be translated, transcribed,
reproduced, in any form, or by any means without prior written consent of NetComm Wireless.
Please note: This document is subject to change without notice.
Save Our Environment
When this equipment has reached the end of its useful life, it must be taken to a recycling centre and processed separately from
domestic waste.
The cardboard box, the plastic contained in the packaging, and the parts that make up this device can be recycled in accordance
with regionally established regulations. Never dispose of this electronic equipment along with your household waste. You may be
subject to penalties or sanctions under the law. Instead, ask for disposal instructions from your municipal government.
Please be responsible and protect our environment.
This manual covers the following products:
NetComm Wireless NTC-40WV
NetComm Wireless NTC-40W
DOCUMENT VERSION
DATE
1.0- Initial document release
05/12/2011
Table 1 - Document Revision History

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Table of Contents
Overview ........................................................................................................................................................................................4
Introduction...................................................................................................................................................................................................4
Product Introduction .....................................................................................................................................................................5
Product Overview ..........................................................................................................................................................................................5
Package Contents .........................................................................................................................................................................................5
Product Features...........................................................................................................................................................................................6
Physical Dimensions and Indicators.............................................................................................................................................7
LED Indicators...............................................................................................................................................................................................7
Physical Dimensions ......................................................................................................................................................................................8
Integrated Interfaces ......................................................................................................................................................................................9
NTC-40 Default Settings..............................................................................................................................................................10
Restore Factory Default Settings ..................................................................................................................................................................11
Implementation and Deployment Scenario ................................................................................................................................12
Installation and Configuration of the NTC-40 .............................................................................................................................13
Connecting via an Ethernet cable .................................................................................................................................................................13
Connecting via wireless................................................................................................................................................................................13
Configuring the NTC-40............................................................................................................................................................................... 13
Web based User Interface...........................................................................................................................................................14
Status .........................................................................................................................................................................................................15
Advanced Status .........................................................................................................................................................................................17
Internet Settings ..........................................................................................................................................................................19
Mobile Broadband....................................................................................................................................................................................... 19
LAN ...........................................................................................................................................................................................................24
Routing .......................................................................................................................................................................................................27
VPN ............................................................................................................................................................................................................32
USSD..........................................................................................................................................................................................................38
Wireless LAN................................................................................................................................................................................39
Configuration............................................................................................................................................................................................... 39
Wireless Security Settings............................................................................................................................................................................ 40
Advanced....................................................................................................................................................................................................42
Station List .................................................................................................................................................................................................. 44
Services........................................................................................................................................................................................45
DDNS .........................................................................................................................................................................................................45
NTP ............................................................................................................................................................................................................45
System Monitor ...........................................................................................................................................................................................46
SNMP .........................................................................................................................................................................................................47
SMS............................................................................................................................................................................................................ 48
NS Update ..................................................................................................................................................................................................57
Auto Dial ..................................................................................................................................................................................................... 57
System .........................................................................................................................................................................................58
Load / Save.................................................................................................................................................................................................59
Settings.......................................................................................................................................................................................................59
Technical Data .............................................................................................................................................................................66
RJ-45 Connector......................................................................................................................................................................................... 67
Captive Power Terminal Block......................................................................................................................................................................67
Electrical Specifications................................................................................................................................................................................67
Environmental Specifications / Tolerances .................................................................................................................................................... 67
Additional Product Information ...................................................................................................................................................68
Unlocking the SIM .......................................................................................................................................................................................68
Using the NTC-40 to make and receive telephone calls.................................................................................................................................69
List of Mobile Broadband Service Provider APNs.......................................................................................................................................... 73
Appendix A: Tables......................................................................................................................................................................74
Legal and Regulatory ..................................................................................................................................................................75
1. Intellectual Property Rights .................................................................................................................................................................... 75
2. Customer Information............................................................................................................................................................................75
3. Consumer Protection Laws ...................................................................................................................................................................75
4. Product Warranty..................................................................................................................................................................................76
5. Limitation of Liability ..............................................................................................................................................................................76
Contact.........................................................................................................................................................................................77

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NTC-40 Series –HSPA+ M2M WiFi Router
Overview
Introduction
This document provides you all the information you need to set up, configure and use the NTC-40 Series router. .
Target Users
This document is intended for system integrators or experienced hardware installers who understand telecommunications
terminology and concepts.
Prerequisites
Before continuing with the installation of your NTC-40, please confirm that you comply with the minimum system requirements
below.
An activated 3G SIM card.
Device with a working Ethernet or wireless (802.11b/g/n) network adapter.
A Web Browser such as Internet Explorer, Netscape Navigator, Mozilla Firefox, Opera, Safari etc.
Telephony Requirements
Standard analogue PSTN or cordless PSTN phone handset (DECT) with an RJ-11 port.
(ISDN phone handsets are not supported)
RJ-11 cable
Notation
The following symbols are utilised in this installation manual:
-
The following note requires attention
-
The following note provides a warning
-
The following note provides relevant information

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Product Introduction
Product Overview
Industrial-grade fixed wireless gateway with extended temperature tolerance and wall mount option.
Designed for rugged deployments in remote environments and industrial applications.
Ideal for providing primary and backup wireless connectivity over 3G UMTS networks.
Embedded high-performance Sierra Wireless 3G cellular modem supporting HSPA+/EDGE/GPRS.
Wireless LAN 802.11n access point with 2x2 MIMO antenna technology.
Powerful processor for optimal performance on advanced 3G UMTS networks.
Ethernet 10/100 connectivity for universal deployment.
Analogue telephone connectivity (CS Voice) for complete landline replacement.
Supports SNMP with cellular specific MIB.
Flexible DC power input and to suit diverse installation environments.
Built-in VPN clients for a secure connection over a public cellular network.
GPS support for remote asset tracking.
Embedded NetComm Linux OS and Software Development Kit (SDK).
Remote diagnostics, configuration and firmware upgrade capabilities.
Supports PPPoE, RIP, VRRP. DDNS, MAC /NET address filtering, Open VPN, DHCP/DHCP relay.
Management and configuration via web user interface, SNMP or SMS.
Package Contents
The NTC-40 Series package consists of:
NetComm Wireless NTC-40 - HSPA+ M2M WiFi Router
1 x Power supply (8-28VDC)
1 x Quick Start Guide
2 x 3G Antennas (SMA connector)
2 x WiFi Antennas (SMA connector)
1 x RJ-45 Ethernet Cable
If any of these items are missing or damaged, please contact NetComm Support immediately by visiting the NetComm Support
website at: support.netcommwireless.com

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Product Features
The NTC-40 is a robust 3G (HSPA+) router is designed to provide real-time M2M data connectivity even in harsh environments, and
allows you to build wide area networks utilising the superior speeds supported by 3G UMTS networks.
The router integrates a powerful mobile broadband module and delivers download speeds of up to 21Mbps which is then
transmitted via Ethernet to a WiFi router inside the property.
Utilising a NetComm Wireless M2M router allows customers to significantly reduce the cost for the deployment and operation of
new products and services in remote locations. Using mobile data networks, wireless Machine-to-Machine (M2M) communication
enables the secure collection and analysis of data from remote unmanned locations.
The NTC-40 provides the user a point-to-point or point-to-multi-point communications link in a single, compact and resilient unit. As
a fully featured cellular router, it supports a large number of communication interfaces and protocols to meet the demands of
today’s telemetry and WAN applications.
The integrated telephone adapter (NTC-40WV only) connects standard analogue phone handsets to the NTC-40. It allows for
phone calls to be made over the 3G UMTS network from inside the premise for a full landline replacement.
The device’s powerful processor delivers optimal performance and it’s embedded NetComm Linux OS and Software Development
Kit (SDK) offers the end user the capability to install custom firmware to the on-board flash memory via the programming interface.
Built in VPN clients also ensure a secure connection over a public mobile network.
Designed with remote installation in mind the NTC-40 series supports multi-level system monitoring giving the user peace of mind
the device will keep the lines of communication up and open.
In the event of system corruption, a built-in recovery mode provides the facility to re-install the system software to the router and
resume normal operations quickly.

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Physical Dimensions and
Indicators
LED Indicators
The NTC-40 uses 5 LEDs to display the current system and connection status.
Figure 1 - NTC-40 LED Indicators
LED
DISPLAY
DESCRIPTION
Power (red)
Solid ON
The red Power LED indicates correct power is applied to the DC power input jack.
Tx Rx (amber)
Solid ON
The amber LED will light upon data being sent to or received from the cellular network.
DCD (green)
Solid ON
The green Carrier Detect LED illuminates to indicate a Data connection.
Service Type (green)
The green LED will illuminate when cellular network coverage is detected.
Solid On
3G: indicates UMTS/HSPA available coverage.
Blinking
EDGE: indicates EDGE available coverage.
Off
2G: indicates GSM/GPRS available coverage only.
RSSI (green)
This green LED indicates the received signal strength. There are three possible states that the RSSI LED can operate in,
based upon signal level.
Solid ON
HIGH - Indicates the RSSI level is -77dBm (high), or greater.
Flashing once per
second
MEDIUM - Indicates the RSSI level is -91dBm and –78dBm (medium).
Off
LOW - Indicates the RSSI level is less than -92dBm (low).
Table 2 - LED Indicators

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Physical Dimensions
The following page lists the physical dimensions of the NTC-40, as well as the physical dimensions of the antennas and the included
mounting bracket which can be used to attach the NTC-40 to a pole or to provide a wall / ceiling mount.
Figure 2 –NTC-40 Dimensions
NTC-40
(WITHOUT ANTENNAS ATTACHED)
Length
155 mm
Depth
104 mm
Height
30 mm
Weight
300 g
Table 3 - Device Dimensions

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Integrated Interfaces
The following integrated interfaces are available on the NTC-40:
1 2 3 4 5
Figure 3 - Bottom Mounted Integrated Interfaces
ITEM
INTERFACE
FUNCTION
1
Diversity Receive 3G Antenna
Connect one of the 3G antennas here
2
SIM Card Reader Tray Eject button
Push in with a paper clip to eject the SIM card reader tray.
3
SIM Card Reader Tray
Insert the SIM Card reader tray with a SIM inserted here.
4
Mini USB 2.0 Console Port
Connect a Mini USB cable to access the NTC-40 console here. The current firmware
version does not implement this port but it may be included in a future firmware release.
5
Main 3G Antenna
Connect one of the 3G antennas here.
Table 4 - Bottom Mounted Integrated Interfaces
1 2 3 4 5 6
Figure 4 - Top Mounted Integrated Interfaces
ITEM
INTERFACE
FUNCTION
1
WiFi Antenna Port
Connect one of the WiFi antennas here
2
Captive Power Terminal
Connect the supplied power cable here.
3
RJ-11 Telephone Cable Port
Connect a PSTN telephone here in order to make calls via the 3G connection.
4
RJ-45 Ethernet Port
Connect an Ethernet cable here.
5
Reset button
To reboot the router push and hold the reset button for one second to reboot the
NTC-40.
To boot the router into system recovery mode hold the reset button for approximately
10 seconds until the LEDs on the front of the router start to flash in an ON / OFF
sequence and then release it.
6
WiFi Antenna Port
Connect one of the WiFi antennas here.
Table 5 - Top Mounted Integrated Interfaces

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NTC-40 Default Settings
The following tables list the default settings for the NTC-40 Series.
LAN (MANAGEMENT)
Static IP Address:
192.168.1.1
Subnet Mask:
255.255.255.0
Default Gateway:
192.168.1.1
Table 6 - LAN Management Default Settings
WIRELESS (WIFI)
SSID:
NetComm Wireless XXXX where
XXXX are a set of 4 random digits.
Security:
WPA2-PSK
Security Key:
Check your Wireless Security Card or
the device label on the bottom of the
NTC-40 for your default SSID and
Security key.
Table 7 –WiFi Default Settings
For security purposes, it is recommended to change the Default SSID and Wireless Security Key.
NTC-40 WEB INTERFACE ACCESS
Username:
admin /root
Password:
admin
Table 8 - Web Interface Default Settings
NTC-40 TELNET ACCESS
Username:
root
Password:
bovine
Table 9 - Telnet Access
Logging into the router with the username of root gives extended System options such as the ability to
reboot the router, upgrade the firmware and install extra packages.

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NTC-40 Series –HSPA+ M2M WiFi Router
Restore Factory Default Settings
Restoring factory defaults will reset the NTC-40 to its factory default configuration. Occasions may present themselves where you
need to restore the factory defaults on your NTC-40 such as:
You have lost your username and password and are unable to login to the web configuration page;
You have purchased your NTC-40 from someone else and need to reconfigure the device to work with your 3G
service;
You are asked to perform a factory reset by support staff.
In order to restore your NTC-40 to its factory default settings, please follow these steps:
Ensure that your NTC-40 Router is powered on (for at least 10 seconds);
Use a paper clip or a pencil tip to depress the reset button for ten seconds until the LEDs on the front of the router
start to flash in an ON / OFF sequence and then release.
At this point, refresh your browser and check that the banner now reads “NetComm NTC-40 Cellular Router Recovery
Console”.
Select the Settings option from the menu before selecting the “Restore” button.
When the Power light returns to a steady red, the reset is complete. The default settings are now restored. The entire
process takes about 45 seconds to complete.
Once you have reset your NTC-40 Router to its default settings you will be able to access the device’s configuration web interface
using http://192.168.1.1 with username ‘admin’ or ‘root’ and password ‘admin’.

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Implementation and Deployment
Scenario
The robust and intelligent HSPA+ M2M WiFi Router NTC-40 is designed to provide real-time M2M data connectivity in a single
device even in harsh environments.
Utilising a NetComm M2M router allows customers to significantly reduce the cost for the deployment and operation of new
products and services in remote locations. Using mobile data networks, wireless Machine-to-Machine (M2M) communication
enables the secure collection and analysis of data from remote unmanned locations.
The NTC-40W creates reliable point-to-point or point-to-multi-point wide area network (WAN) connections for a variety of mission
critical applications such as primary broadband, video surveillance, retail, payments, in-vehicle wireless hotspot and business
continuity.
Figure 5 - Typical NTC-40 Deployment

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NTC-40 Series –HSPA+ M2M WiFi Router
Installation and Configuration of
the NTC-40
Connecting via an Ethernet cable
1. Connect the Ethernet cable provided to the port marked “Ethernet” on the side of the NTC-40.
2. Connect the other end of the yellow Ethernet cable to your computer.
3. Wait approximately 30 seconds for the connection to establish.
Connecting via wireless
1. Ensure WiFi is enabled on your device (computer/laptop/Smartphone).
2. Scan for wireless networks in your area and connect to the network name that matches the Wireless network name
configured on the NTC-40.
3. When prompted for your wireless security settings, enter the Wireless security key configured on the NTC-40.
4. Wait approximately 30 seconds for the connection to establish.
Configuring the NTC-40
1. After connecting via Ethernet cable or wirelessly, open your Web browser, and enter http://192.168.1.1 into the address
bar and press enter.
2. Follow the steps on the next pages to set up your NTC-40.

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Web based User Interface
To log in to the management console and view the status and make changes to your NTC-40, please follow the steps below:
1. Open your web browser (e.g. Internet Explorer/Firefox/Safari) and navigate to http://192.168.1.1
2. Enter the username and password configured during the first time setup and click the “Submit”button. The default
username and password is “admin”if the details haven’t been customized. Click the “Submit” button to continue.
Figure 6 - Login prompt for the Web based User Interface
After logging in, the Status page should then be displayed.

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Status
The status page provides system related information and is displayed when you login to the NTC-40 management console. By
default, the status page will show System Information, Ethernet Port Status, WWAN Status, IPSec Status and the 3G service
connection details.
Figure 7 - The Status Page
ITEM
DEFINITION
System Uptime
The current uptime of the router.
Router Version
The firmware version running on the router.
Phone Module
The type of phone module and the firmware version of the module.
Serial Number
The serial number (MAC Address) of the router.
Ethernet Port Status
The current speed and status of the Ethernet port.
WWAN
The current connection profile, Interface, status, APN, local and remote addresses of the WWAN connection.
Provider
The current 3G service provider detected.
Coverage
The type of 3G connection available for use.
IMEI
The IMEI (International Mobile Equipment Identity) of the router, a unique code for identifying devices on a GSM network.
Frequency
The frequency band currently in use.
Signal Strength
The strength of the 3G signal detected
SIM Status
The status of the SIM currently inserted into the router.
Table 10 - Status page items
To view the LAN, PPPoE or PPTP status individually, click on their relevant links below the green menu bar. To view them all, click
on the All Status link.
Figure 8 - Status Page - LAN Details

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ITEM
DEFINITION
IP
The current LAN IP Address and Subnet Mask.
MAC Address
The current MAC Address of the LAN port.
Table 11 - Status Page - LAN Details
Figure 9 - Status Page - PPPoE Details
ITEM
DEFINITION
PPPoE Status
The current status of the PPPoE connection.
PPPoE IP Address
The current PPPoE IP Address in use.
Table 12 - Status Page - PPPoE Details
Figure 10 - Status Page - PPTP Details
ITEM
DEFINITION
PPTP Status
The current status of the PPTP connection.
PPTP IP Address
The current PPTP connection IP Address.
PPTP P-t-P
The current PPTP Remote Gateway Address.
Table 13 - Status Page - PPTP Details
ITEM
DEFINITION
No
The number of the IPSec tunnel.
Profile Name
The Profile name of the IPSec tunnel.
Interface
The interface used by the IPSec tunnel.
Local LAN
The local LAN IP address of the IPSec tunnel.
Remote Gateway
The Remote Gateway IP address of the IPSec tunnel.
Remote LAN
The Remote LAN IP address of the IPSec tunnel.
Status
The current status of the IPSec tunnel.
Table 14: Status Page - IPSec Details
ITEM
DEFINITION
Call Waiting
Call waiting allows for indication and answering of an incoming telephone
whilst an existing call is underway.
Unconditional Call Forwarding
Call forwarding Unconditional will divert all incoming calls to a phone
number that you desire.
Busy Call Forwarding
Call forwarding busy will divert all incoming calls to a phone number that
you desire only if your telephone is busy on another call.
No-Reply Call Forwarding
Call forwarding busy will divert all incoming calls to a phone number that
you desire only if there is no reply from your telephone.
Not Reachable Call Forwarding
Call forwarding not reachable will divert all incoming calls to a phone
number that you desire only if your telephone is unreachable by the
network.
Table 15: Status Page - Call Forwarding Settings

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NTC-40 Series –HSPA+ M2M WiFi Router
Advanced Status
The Advanced Status page provides advanced system related information and is displayed when you click on the Advanced Status
button at the bottom of the NTC-40 status page. The Advanced Status page shows information regarding the on-board 3G module
as well as statistics of the current 3G connection.
Figure 11: Status - Advanced Status
Please see Table 14 on the following page for a description of the Advanced Status page items.

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Advanced Status Item Details
ITEM
DEFINITION
Phone Module
The phone module name, hardware and firmware version
Module Boot Version
The installed boot loader version of the phone module.
Module PRID
The Protocol ID of the phone module.
System Uptime
The time in minutes and seconds that the router has been up.
Provider
The current connection’s 3G provider.
Country Code
Each country has a unique code that helps to identify the 3G network.
Network Code
Each 3G provider has a unique network code for network identification purposes.
Service Type
The type of 3G service the current connection is using. Many networks use both a 3G
and 2G connection simultaneously.
Coverage
The coverage type of 3G service the current connection is using.
Connection Status
The current status of the router’s connection.
IMEI
The International Mobile Equipment Identity number unique to each cellular network
device.
Frequency
The frequency of the current connection.
Signal Strength (dBm)
The signal strength of the 3G connection measured in decibels.
Signal Quality (Ec/Io)
A measurement of the portion of the received signal that is usable. This is basically the
signal strength minus the signal noise level.
Received Signal Code Power (RSCP)
The power level of the signal on the current connection’s particular channel.
SIM ICCID
The Integrated Circuit Card Identifier of the SIM card used with the router, a unique
number up to 19 digits in length.
Primary Scrambling Code (PSC)
The Primary Scrambling Code for the current signal.
Location Area Code (LC)
The ID of the cell tower grouping the current signal is broadcasting from.
Routing Area Code (RAC)
The Routing Area Code is a subset of the Location Code and helps to identify the
group of or individual cell towers the current connection’s is broadcasting from.
IMSI
The International Mobile Subscriber Identity is a unique identification for the current 3G
connection.
Cell ID
A unique code that identifies the base station from within the Location Area where the
current 3g signal.
Channel Number
The channel number of the current 3G connection.
Table 16: Status - Advanced Status Item Details

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NTC-40 Series –HSPA+ M2M WiFi Router
Internet Settings
This section describes how to set up the router to initiate a mobile broadband connection. There are 2 different ways to set up a
mobile broadband connection via PPP:
Initiating the PPP Connection directly from the router (most common).
Initiating the PPP Connection from a different PPP client (i.e. laptop or router) with the router running in transparent
PPPoE mode.
Mobile Broadband
Connection
Click on the “Internet Settings” menu followed by “Mobile Broadband“ and then the “Connection” menu item on the right.
Figure 12 - Connection Settings
To connect using a Connection profile
The router supports multiple APN profiles; these profiles allow you to configure the settings that the router will use to connect to the
3G network. By default, the “Profile 1” profile is selected. If the “Automatically configure my mobile broadband” option is selected
the router should automatically detect the applicable APN from the inserted SIM after a reboot.
You can also manually enter the connection details by performing the following steps:
1. Select the profile that you wish to configure
2. Enter a name for the connection (if needed) in the “Change Profile Name” field.
3. Select the appropriate connection type.
4. Enter the APN (and if required the username and password).
5. Select “Enable” for the Auto Connect option.
6. Select the Authentication Type.
7. Enter the Reconnect Delay (if needed - the default should be suitable in most cases).
8. Enter the number of Reconnection attempts the router should make.
9. Enter the network metric for the connection.
10. Select to enable or disable NAT Masquerading for the connection.
11. Click Save

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To confirm successful connection
1. Click on the Status menu item at the top of the page to return to the Status page.
2. The WWAN (mobile broadband) status should be ’’up”.
3. The Local field should show the current IP address that the network has allocated for the router.
4. Congratulations. Your new router is now ready to use!
PPPoE
The PPPoE page is used to configure a transparent PPPoE connection. This can be used to provide a bridged connection.
To enable PPPoE mode, firstly ensure the “Auto Connect” is disabled in all the profiles on the “Connection” configuration page by
clicking on the “Internet Settings” menu followed by “Mobile Broadband“ and then the “Connection” menu item on the right and
select each connection profile and disable the Auto Connection option and save the updated settings..
Figure 13 - PPPoE Settings
1. Select “Enable” to enable PPPoE.
2. Specify the APN supplied by your 3G provider.
3. Specify a “Service Name”. (Optional)
This is particularly useful if you have more than one PPPoE router or modem on a single Ethernet network.
Click “Save” to save your settings and enable PPPoE.