NETGEAR CG814W User manual

Netgear CG814W Wireless Cable Modem Gateway
Netgear CG814W
Wireless Cable Modem Gateway
Quick Guide
COPYRIGHT & TRADEMARKS
Copyright 2002 Netgear, All Rights Reserved. Microsoft,
Windows, and the Windows logo are registered trademarks
of Microsoft Corporation. All other trademarks and brand
names are the property of their respective proprietors.
FCC STATEMENT
The Netgear CG814W has been tested and complies with the
specifications for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interface in a
residential installation. This equipment generates, uses, and
can radio frequency energy and, if not installed and used
according to the instructions, may cause harmful interference
to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or
television reception, which is found by turning the equipment
off and on, the user is encouraged to try to correct the
interference by one or more of the following measure:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment of devices
• Connect the equipment to an outlet other than the receiver
• Consult a dealer or an experienced radio/TV technician for
assistance
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Netgear CG814W Wireless Cable Modem Gateway
Table of Contents
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Netgear CG814W Wireless Cable Modem Gateway
Chapter 1: Introduction
Overview
Thank you for purchasing the Netgear CG814W Wireless Cable Modem
Gateway. The Netgear CG814W provides the ideal solution for connecting
your wireless network to a high-speed broadband Internet connection and a
10/100 Fast Ethernet backbone. Configurable as a DHCP server for your
existing network, the Netgear CG814W acts as the only externally recognized
Internet gateway on your local area network (LAN) and serve as an Internet
NAT firewall against unwanted outside intruders. The Netgear CG814W can
also be configured to filter internal users’ access to the Internet.
A typical gateway relies on a hub or a switch to share its Internet connection,
but the Netgear CG814W channels this connection through the blazing, full
duplex of its built-in 10/100 4-Port Switch. This cutting-edge combination of
wireless router and switch technology eliminates the need to buy an additional
hub or switch and extends the range of your wireless network. Now your entire
wireless network can enjoy blazing broadband Internet connections supported
by its robust switched backbone. With the dual-function speed and power of
the Netgear CG814W, your network will take off at speeds faster than you ever
imagined possible.
Software Features
DOCSIS Features
 Cable Modem (CM) is 1.0 and 1.1 upgradeable
 Concatenation, Fragmentation, Payload Header suppression, IGMP
and BPI and BPI Plus are supported features for DOCSIS 1.1
 4/16/32/64/128/256/512/1024 QAM Downstream Receiver
 2/4/8/16/32/64/128/256 QAM Advanced TDMA Upstream Transmitter
 Both IP and LLC filters are supported
 Sixteen (16) destination address filters and 256 multicast/unicast DA
filters
 Sixteen (16) independent upstream queues for multiple QoS support
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Netgear CG814W Wireless Cable Modem Gateway
USB Features
 OS (Win2K, XP, WinME) supported for USB interface
Wireless Features
 Supports at least one beacon/DTIM interval of within the range
20-1000κμs
 Supports reception of fragmented packets
 Supports reception of RTS and generation of CTS
Firewall Features
 Stateful Packet Inspection against both Denial of Service and
Distributed Denial of Service attacks and will protect against the
following:

Reassembly attacks

SYN Attack (SYN Flood)

ICMP Flood

Ping of Death Attack

Tear Drop Attack

IP Spoofing Attack

LAND Attack

Jolt

Winnuke Attack (Netbios out-of-bound)

OverDrop

BONK, BOINK

Blind Spoofing

Echo/Chargen

Storm

Smurf Attack

Mime Flood
 De-Militarized Zone (DMZ) which allows a computer on the LAN to
expose all of its ports to the WAN that are not otherwise filtered
 Logged Events which all security incidents will be logged
 Keyword blocking is based on keywords in a URL and can be
specified by the user
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Netgear CG814W Wireless Cable Modem Gateway
NAT Requirements
The implementation of NAT must allow for specific port redirection. Listed
below are applications supported.

FTP

IRC

H.323

Quake

Blizzard games

Chat ALG

Real Audio/Video

CUSEEME

Netmeeting

MS Games but not with game zone

DIABOLO II

Activision Games

PCAnywhere

SSL

NNTP
 Port Forwarding, incoming traffic that is not part of an existing
connection will be dropped unless the user specifies forwarding of the
server to a host on the LAN
Virtual Private Network (VPN) Feature
 Having the ability to enable or disable PPTP and IPSec pass through
Minimum Requirements
One RJ-45 Broadband Internet connection, with a Cable Modem






One PC with an installed 10Mbps, 100Mbps, or 10/100 Mbps Ethernet
card (optional)
TCP/IP network protocol for each PC
UTP network cable with RJ-45 connector
Microsoft Internet Explorer 4.0 or later, or Netscape Navigator 4.0 or later.
(5.0 and 4.7, respectively, are strongly recommended.)
Windows 95, 98, Millennium, NT 4.0, 2000 or XP
Package Contents
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Netgear CG814W Wireless Cable Modem Gateway
 {1} Cable Modem
 {1} AC Power adapter
 {1} CAT.5 Ethernet cable {RJ-45}
 {1} USB cable
 {1} User’s Manual
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Netgear CG814W Wireless Cable Modem Gateway
Chapter 2: Using the Netgear CG814W
All interface and status LEDs are provided on the front panel. The power
connectors, signal connectors, and Restore Factory Defaults/Reboot button
are on the rear panel.
The Netgear CG814W’s Rear Panel
The rear panel of the Netgear CG814W is where all of the device’s
connections are made.
Power-in The Power Port is where you will connect the included
AC Power adapter.
USB The USB Port. You can connect the Gateway to PC
using USB line.
1~4 These four LAN (Local Area Network) ports are where
you will connect networked devices, such as PCs, print
servers and any other Ethernet devices you want to put
on your network. If Port 4 is being used, the Uplink Port
will not work.
Cable The Cable Line Port (Coaxial Copper).
Wireless The Wireless Network PC Card is inserted into this slot
to enable the wireless features. This slot is not hot
swappable.
The Restore factory settings Button
Briefly pressing the Reset Button will clear all of the Gateway’s data and
restore the factory defaults. This should be done only if you are experiencing
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Netgear CG814W Wireless Cable Modem Gateway
heavy routing problems, and only after you have exhausted all of the other
troubleshooting options. By resetting the Gateway, you run the risk of creating
conflicts between your PCs’ actual IP Addresses and what the Gateway thinks
their IP Addresses should be. You may be forced to reboot the entire
system(s).
If your Gateway locks up, simply power it down for 5 seconds by removing the
power cable from the Gateway’s Power Port. Leaving the power off for too
long could result in the loss of network connections.
The Netgear CG814W’s Front Panel
Green. The power LED illuminates when the device is powered
on.
Red. The Diag LED illuminates when the device goes through its
self-diagnosis mode during boot-up and restart. It will turn off
upon successful completion of the diagnosis.
Green. Blinking when the USB port is activity
Green. The WLAN LED illuminates when the Wireless PC card
slide-in and activity.
1~4 Green. When a successful 100Mbps connection is made through
the corresponding port.
Yellow. When a successful 10Mbps connection is made through
the corresponding port.
Green. Steady on when cable is registered and ready to transfer
data.
Green. Blinking when user data going through the cable modem
to PC present.
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Netgear CG814W Wireless Cable Modem Gateway
Chapter 3: Connect the Gateway
Overview
Unlike a simple hub or switch, the Gateway’s setup consists of more than
simply plugging hardware together. You will have to configure your networked
PCs to accept the IP addresses that the Gateway assigns them (if applicable),
and you will also have to configure the Gateway with setting(s) provided by
your Internet Service Provider (ISP).
The installation technician from your ISP should have left the setup
information with you after installing your broadband connection. If not, you can
call your ISP to request the data.
Once you have the setup information you need for your specific type of
Internet connection, you can begin installation and setup of the Gateway.
Connecting Your Hardware Together and Booting Up
1. Before you begin, make sure that all of you hardware is powered off,
including the Gateway, PCs, hubs, and switches.
2. Connect one end of an Ethernet cable to one of the LAN ports (labeled 1, 2,
3, or 4) on the back of the Gateway and the other end to a standard port on
a network device, e.g., a PC, print server, hub, or switch. Repeat the above
step to connect more PCs or network devices to the Gateway.
3. Connect the cable from your ISP to the Cable port on the Gateway’s back
panel.
4. Connect the power-supply cable to the Power port on the rear of the
Gateway, then plug the supplied AC power cable into a power outlet and
power on the Netgear CG814W.
• The Power LED on the front panel will light up green as soon as the
power adapter is connected properly.
• The Diag LED will light up red for a few seconds when the Gateway
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Netgear CG814W Wireless Cable Modem Gateway
goes through its self-diagnostic test. The LED will turn off when the
self-test is complete.
5. Power on the network devices that connected to the Netgear CG814W.
The Hardware Installation is complete. Continue to the next page to
configure your PCs with Netgear CG814W.
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Netgear CG814W Wireless Cable Modem Gateway
Chapter 4: Configure Your PCs
Overview
The instructions in this chapter will help you configure each of your computer
to be able to communicate with the Gateway.
To do this, you need to configure your PC’s network settings to obtain an IP (or
TCP/IP) address automatically (called DHCP). Computers use IP addresses to
communicate with each other across a network or the Internet.
Find out which operating system your computer is running, such as Windows
95, 98, Millennium, NT 4.0, 2000, or XP. You will need to know which operating
system your computer is running. You can find out by clicking the Start button
and then going to the Settings option. Then click Control Panel, and then
double-click the System icon. If your Start menu doesn’t have a Settings
option, you’re running Windows XP. Click the Cancel button when done.
You may need to do this for each computer you are connecting to the
Gateway.
Important: These instructions apply only to Windows 95, 98, Millennium, 2000,
or XP machines. For TCP/IP setup under Windows NT, see your Windows
manual. By default Windows 98, 2000, Me, and XP has TCP/IP installed and
set to obtain an IP address automatically.
The next few pages tell you, step by step, how to configure your network
settings based on the type of Windows operating system you are using. Make
sure that an Ethernet card or adapter has been successfully installed in each
PC you will configure.
Configuring Windows 95, 98, and Millennium PCs
1. Go to the Network screen by click the Start button. Click Settings and then
Control Panel. From there, double-click the Network icon.
2. On the Configuration tab, select the TCP/IP line for the applicable Ethernet
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Netgear CG814W Wireless Cable Modem Gateway
adapter. Do not choose a TCP/IP entry whose name mentions DUN,
PPPoE, VPN, or AOL. If the work TCP/IP appears by itself, select that line.
(If there is no TCP/IP line listed, refer to “Appendix C: Installing the TCP/IP
Protocol.) Click the Properties button.
3. Click the IP Address tab. Select Obtain an IP address automatically.
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Netgear CG814W Wireless Cable Modem Gateway
4. Now click the Gateway tab to ensure that the Installed Gateway field is left
blank. Click the OK button.
5. Click the OK button again. Windows may ask you for the original Windows
installation disk or additional files. Supply them by pointing to the correct
file location, e.g., D:\win98, D:\win9x, c:\windows\options\cabs, etc. (if “D”
is the letter of your CD-ROM drive).
6. Windows may ask you to restart your PC. Click the Yes button. If Windows
does not ask you to restart, restart your computer anyway.
Configuring Windows 2000 PCs
1. Go to the Network screen by clicking the Start button. Click Settings and
then Control Panel. From there, double-click the Network and Dial-up
Connections icon.
2. Select the Local Area Connection icon for the applicable Ethernet
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Netgear CG814W Wireless Cable Modem Gateway
adapter (usually it is the first Local Area Connection listed). Double-click
the Local Area Connection. Click the Properties button.
3. Select Internet Protocol (TCP/IP), and click the Properties button.
4. Select Obtain an IP address automatically. Once the new window
appears, click the OK button. Click the OK button again to complete the
PC configuration.
5. Restart your computer.
Configuring Windows XP PCs
The following instructions assume you are running Windows XP with the
default interface. If you are using the Classic interface (where the icons and
menus look like previous Windows versions), please follow the instructions for
Windows 2000.
1. Go to the Network screen by clicking the Start button and then Control
Panel. From there, double-click the Network Internet Connections icon
and then the Network Connections icon.
2. Select the Local Area Connection icon for the applicable Ethernet
adapter (usually it is the first Local Area Connection listed). Double-click
the Local Area Connection. Click the Properties button.
3. Select Internet Protocol (TCP/IP), and click the Properties button.
4. Select Obtain an IP address automatically. Once the new window
appears, click the OK button. Click the OK button again (or the Close
button if any settings were changed) to complete the PC configuration.
5. Restart your computer.
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Netgear CG814W Wireless Cable Modem Gateway
Appendix A: Troubleshooting
Common Problems and Solutions
This section provides possible solutions to problems regarding the installation
and operation of the Netgear CG814W. If your situation is described here, the
problem should be solved by applying the corresponding solution. If you can’t
find an answer here, please contact with your local dealer.
1. I need to set a static IP address on a PC.
The Gateway, by default, assigns an IP address range of 192.168.100.10 to
192.168.100.41 using the DHCP server on the Gateway. To set a static IP
address, you can only use the ranges 192.168.100.2 to 192.168.100.9 and
192.168.100.42 to 192.168.100.254. Each PC or network device that uses
TCP/IP must have a unique address to identify itself in a network. If the IP
address is not unique to a network, Windows will generate IP conflict error
message. You can assign a static IP address to a PC by performing the
following steps:
For Windows 95, 98, and Me:
A. Click Start, Settings, and Control Panel. Double-click Network.
B. In The following network components are installed box, select the
TCP/IP->associated with your Ethernet adapter. If you only have one
Ethernet adapter installed, you will only see one TCP/IP line with no
association to an Ethernet adapter. Highlight it and click the Properties
button.
C. In the TCP/IP properties window, select the IP address tab, and select
Specify an IP address. Enter a unique IP address that is not used by any
other computer on the network connected to the Gateway. You can only
use an IP address in the ranges 192.168.100.2 to 192.168.100.9 and
192.168.100.42 to 192.168.100.254. Make sure that each IP address is
unique for each PC or network device.
D. Click the Gateway tab, and in the New Gateway prompt, enter
192.168.100.1, which is the default IP address of the Gateway. Click the
Add button to accept the entry.
E. Click the DNS tab, and make sure the DNS Enabled option is selected.
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Netgear CG814W Wireless Cable Modem Gateway
Enter the Host and Domain names (e.g., Johnson for Host and home for
Domain). Enter the DNS entry provided by your ISP. If your ISP has not
provided the DNS IP address, contact your ISP to get that information or
go to its website for the information.
F. Click the OK button in the TCP/IP properties window, and click Close or
the OK button for the Network window.
G. Restart the computer when asked.
For Windows 2000:
A. Click Start, Settings, and Control Panel. Double-click Network and
Dial-Up Connections.
B. Right-click the Local Area Connection that is associated with the Ethernet
adapter you are using, and select the Properties option.
C. In the Components checked are used by this connection box, highlight
Internet Protocol (TCP/IP), and click the Properties button. Select Use
the following IP address option.
D. Enter a unique IP address that is not used by any other computer on the
network connected to the Gateway. You can only use an IP address in the
ranges 192.168.100.2 to 192.168.100.9 and 192.168.100.42 to
192.168.100.254.
E. Enter the Subnet Mask, 255.255.255.0.
F. Enter the Default Gateway, 192.168.100.1 (Gateway’s default IP address).
G. Toward the bottom of the window, select Use the following DNS server
address, and enter the Preferred DNS server and Alternative DNS
server (provided by your ISP). Contact your ISP or go on its website to find
the information.
H. Click the OK button in the Internet Protocol (TCP/IP) Properties window,
and click the OK button in the Local Area Connection Properties
window.
I. Restart the computer if asked.
For Windows NT 4.0:
A. Click Start, Settings, and Control Panel. Double-click Network icon.
B. Click the Protocol tab, and double-click TCP/IP Protocol.
C. When the window appears, make sure you have selected the correct
Adapter for your Ethernet adapter.
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Netgear CG814W Wireless Cable Modem Gateway
D. Select Specify an IP address, and enter a unique IP address that is not
used by any other computer on the network connected to the Gateway. You
can only use an IP address in the ranges 192.168.100.2 to 192.168.100.9
and 192.168.100.42 to 192.168.100.254.
E. Enter the Subnet Mask, 255.255.255.0.
F. Enter the Default Gateway, 192.168.100.1 (Gateway’s default IP address).
G. Click the DNS tab, and enter the Host and Domain names (e.g., Johnson
for Host and home for Domain). Under DNS Service Search Order, click
the Add button. Enter the DNS IP address in the DNS Server field, and
click the Add button. Repeat this action for all DNS IP addresses given by
your ISP.
H. Click the OK button in the TCP/IP Protocol Properties window, and click
the Close button in the Network window.
I. Restart the computer if asked.
For Windows XP:
The following instructions assume you are running Windows XP with the
default interface. If you are using the Classic interface (where the icons and
menus look like previous Windows versions), please follow the instruction for
Windows 2000.
A. Click Start and Control Panel.
B. Click the Network and Internet Connections icon and then the Network
Connections icon.
C. Right-click the Local Area Connection that is associated with the Ethernet
adapter you are using, and select the Properties option.
D. In the This connection uses the following items box, highlight Internet
Protocol (TCP/IP). Click the Properties button.
E. Click the use the following IP address radio button. Enter a unique IP
address that is not used by any other computer on the network connected
to the Gateway. You can only use an IP address in the ranges
192.168.100.2 to 192.168.100.9 and 192.168.100.42 to 192.168.100.254.
F. Enter the Subnet Mask, 255.255.255.0.
G. Enter the Default Gateway, 192.168.100.1 (Gateway’s default IP address).
H. Toward the bottom of the window, select Use the following DNS server
addresses, and enter the Preferred DNS server and Alternative DNS
server (provided by your ISP). Contact your ISP or go on its website to find
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Netgear CG814W Wireless Cable Modem Gateway
the information.
I. Click the OK button in the Internet Protocol (TCP/IP) Properties window.
Click the OK button in the Local Area Connection Properties window.
2. I want to test my Internet connection.
A. Check your TCP/IP settings.
For Windows 95, 98, and ME:
Refer to the “Configuring Your PCs to Connect to the Netgear CG814W”
section of “Connecting the Netgear CG814W to Your Network”. Make sure
Obtain IP address automatically is selected in the settings.
For Windows 2000:
• Click Start, Settings, and Control Panel. Double-click Network and
Dial-Up Connections.
• Right-click the Local Area Connection that is associated with the
Ethernet adapter you are using, and select the Properties option.
• In the Components checked are used by this connection box, highlight
Internet Properties (TCP/IP), and click the Properties button. Make
sure that Obtain an IP address automatically and Obtain DNS
server address automatically are selected.
• Click the OK button in the Internet Protocol (TCP/IP) Properties window,
and click the OK button in the Local Area Connection Properties
window.
• Restart the computer if asked.
For Windows XP:
The following instructions assume you are running Windows XP with the
default interface. If you are using the Classic interface (where the icons
and menus look like previous Windows versions), please follow the
instructions for Windows 2000.
• Click Start and Control Panel.
• Click the Network and Internet Connections icon and then the
Network Connections icon.
• Right-click the Local Area Connection that is associated with the
Ethernet adapter you are using, and select the Properties option.
• In the This connection uses the following items box, highlight Internet
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Netgear CG814W Wireless Cable Modem Gateway
Protocol (TCP/IP), and click the Properties button. Make sure that
Obtain an IP address automatically and Obtain DNS server
address automatically are selected.
• Click the OK button in the Internet Protocol (TCP/IP) Properties window,
and click the OK button in the Local Area Connection Properties
window.
• Restart the computer if asked.
For Windows NT 4.0:
• Click Start, Settings, and Control Panel. Double-click the Network
icon.
• Click the Protocol tab, and double-click on TCP/IP Protocol.
• When the window appears, make sure you have selected the correct
Adapter for your Ethernet adapter and set it for Obtain an IP address
from a DHCP server.
• Click the OK button in the TCP/IP Protocol Properties window, and click
the Close button in the Network window.
• Restart the computer if asked.
B. Open a command prompt.
• For Windows 95, 98, and Me, please click Start and Run. In the Open
field, type in command. Press the Enter key or click the OK button.
• For Windows NT, 2000, and XP, please click Start and Run. In the
Open field , type cmd. Press the Enter key or click the OK button.
C. In the command prompt, type ping 192.168.100.1 and press the Enter key.
• If you get a reply, the computer is communicating with the Gateway.
• If you do NOT get a reply, please check the cable, and make sure
Obtain an IP address automatically is selected in the TCP/IP settings
for your Ethernet adapter.
D. In the command prompt, type ping followed by your WAN IP address and
press the Enter key. The WAN IP Address can be found in the web
interface of the Gateway. For example, if your WAN IP address is 1.2.3.4,
you would enter ping 1.2.3.4 and press the Enter key.
• If you get a reply, the computer is connected to the Gateway.
• If you do NOT get a reply, try the ping command from a different
computer to verify that your original computer is not the cause of the
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Netgear CG814W Wireless Cable Modem Gateway
problem.
E. In the command prompt, type ping www.yahoo.com and press the Enter
key.
• If you get a reply, the computer is connected the Internet. If you can not
open a web page, try the ping command from a different computer to
verify that your original computer is not the cause of the problem.
• If you do NOT get a reply, there may be a problem with the connection.
Try the ping command from a different computer to verify that your
original computer is not the cause of the problem.
3. I am not getting an IP address on the WAN with my Internet
connection.
A. Refer to “Problem #2, I want to test my Internet connection” to verify
that you have connectivity.
B. Make sure you are using the right WAN settings. Contact your ISP to
see if your WAN connection type is DHCP, Static IP Address.
C. Make sure you have the right cable. Check to see if the Cable Modem
column has a solidly lit Link LED.
D. Make sure the cable connecting from your ISP is connected to the
Gateway’s Cable port. Verify that the Status page of the Gateway’s web
interface shows a valid IP address from your ISP.
E. Turn off the computer, Gateway. Wait 30 seconds, and then turn on the
Gateway and computer. Check the Status tab of the Gateway’s
web-based utility to see if you get an IP address.
4. I am not able to access the Gateway’s web interface Configuration
page.
A. Refer to “Problem #2, I want to test my Internet connection” to verify
that your computer is properly connected to the Gateway.
B. Refer to “Appendix D: Finding the MAC Address and IP address for
Your Ethernet Adapter” to verify that your computer has an IP Address,
Subnet Mask, Gateway, and DNS.
C. Set a static IP address on your system; refer to “Problem #1, I need to
set a static IP address”.
D. Refer to “Problem #9: I need to remove the proxy settings or the dial-up
pop-up windows (for PPPoE users).”
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