NETGEAR Sprint 6100D User manual













Availableapplicationsandservicesaresubjecttochangeatanytime.

i
Table of Contents
GetStarted 1
PackageContents 1
YourGateway 1
CareandMaintenance 2
SystemRequirements 2
SetUpYourGateway 2
AttachtheAntennas 2
PlaceYourGateway 3
StartYourGatewayfortheFirstTime 4
ConnecttoYourGateway’sNetwork 4
GetHelp 6
VisitingtheSprintWebsite 6
ContactingSprintCustomerService 6
GatewayBasics 7
ComponentsofYourGateway 7
3GandLTENetworks 8
PowerButton 8
LEDs 9
Micro-SIM 10
LaunchYourMobileNetworkConnection 10
WebBrowserInterface 11
LogIntoYourGateway 11
HomePage 11
Alerts 13
ActivateYourAccountfromtheHomePage 14
DataUsage 14
MyAccountSummary 15
ConnectionDetails 15
Support 17
About 18
WANStatus 19
Feedback 20
YourNetworkConnections 22

ii
LaunchYourMobileNetworkConnection 22
SetupaGuestWi-FiNetwork 22
TurntheGuestWi-FiNetworkOnandOff 22
ShareYourWi-FiNetwork 23
ManuallyEntertheWi-FiInformation 23
ConnectThroughWPS 23
DevicesPage 24
Wi-FiConnectTab 25
Wi-FiOptionsTab 26
MACFilter 29
Wi-FiSecurity 30
ChangeWi-FiNetworkNamesandPasswords 32
EnableorDisabletheBlockList 33
DisplayandBlockCurrentlyConnectedDevices(BlockList) 33
ViewandUnblockDevices(BlockList) 34
AlloworDenyComputersAccesstotheNetwork(MACFilter) 34
Wi-FiChannel 36
SettheMaximumNumberofWi-FiDevices 37
Security 38
DynamicDNS 38
RemoteManagement 39
FirewallRules 41
UseKeywordstoBlockInternetSites 42
BlockServicesfromtheInternet 44
ScheduleWhentoBlockInternetSitesandServices 46
AvoidKeywordBlockingonaTrustedComputer 47
ALGServices 48
IPPassthrough 48
USBFileSharing 50
GatewaySettings 53
GeneralSettings 53
LEDSettings 54
LoginSettings 54
ChangetheGatewayURL 54
ChangetheAdminPassword 55
SoftwareandReset 55
SystemLogs 57

iii
Date&TimeSettings 58
NetworkSetup 60
NetworkAccessPointNames 61
SIMSecurity 62
StatusDetails 63
DualWANSettings 65
EthernetSetup 66
MTUSize 67
RouterSettings 69
RouterBasicSettings 69
UPnP(UniversalPlugandPlay) 71
DHCP 72
DNSMode 73
PortForwarding 73
EnablePortForwarding 75
EnablePortForwardingforanApplication 75
DisablePortForwardingforanApplication 76
PortFiltering 76
EnablePortFiltering 77
EnablePortFilteringforanApplication 78
DisablePortFilteringforanApplication 79
AddressReservation 79
MACAddressCloning 80
DMZ–General 81
EnableDMZ 81
ConfigureDMZ 82
MobileNetworkSettings 83
ViewNetworkActivationInformation 83
ViewDataUsage 83
NetworkSettings 84
SettheRoamingMode 84
EnableorDisabletheRoamingGuardWarningMessage 84
SettheNetworkMode 85
ConfigureAccessPointNames 85
EthernetWANSettings 87
ConnecttheEthernetWANPort 87
EthernetWANSecuritySettings 88

iv
SoftwareandReset 89
ExportandImportSettings 89
ExportSettings 89
ImportSettings 89
UpdatetheSoftwareandFirmware 90
DownloadSoftwareUpdates 90
UpgradeFirmwarefromaFile 91
ResetYourGateway 91
ClearAccountDetailsOnly 91
ResetDeviceSettingsOnly 92
ResettheGatewaytoFactoryDefaultSettings 92
SetUpaVirtualPrivateNetwork(VPN) 94
VPNOverview 94
SetUpaRemoteClient-to-GatewayVPN 94
AddVPNUsers 94
SpecifytheClient-to-GatewayVPNConnection 96
EnabletheClient-to-GatewayVPN 98
ConfigureaWindowsComputerasaRemoteClient 99
ConfigureaMacComputerasaRemoteClient 101
SetUpaSite-to-SiteVPN 104
SpecifytheSite-to-SiteVPNConnection 104
EnabletheSite-to-SiteVPN 105
FrequentlyAskedQuestions 106
HowCanITellI’mConnectedto3GorLTE? 106
HowDoIConnecttoWi-Fi? 106
IsRoamingonLTESupported? 106
WhatDoIDoifIForgettheMainorGuestWi-FiPassword? 107
WhatDoIDoifIForgettheAdministrator(admin)Password? 107
IftheConnectionis“AlwaysOn,”AmIAlwaysBeingBilled? 107
QuestionsAboutWPS 107
WhatisWPS? 108
HowdoIUseWPS? 108
IfaWirelessDevicehasaWPSButtonoraWPSSoftwareOption,MustIUseitto
ConnectViaWi-Fi? 108
WhatShouldIDoIftheAntennaIsLoose? 108
HowDoIAccessMyCorporateNetworkThroughaVPN? 109
AreTerminalSessionsSupported? 109

v
Tips 110
GatewayLocation 110
ImprovingSignalStrength 110
Improving3GNetworkService 111
ImprovingWi-FiPerformance 111
SecurityTips 112
FindingtheMACAddress 112
FindingtheIPAddress 113
Troubleshooting 115
GeneralTips 115
InsufficientSignalStrength 115
CannotConnecttoWi-Fi 115
CannotDisplaytheHomePage 116
CannotConnecttotheMobileBroadbandNetwork 117
CannotCheckforUpdates 118
TechnicalSpecifications 119
RadioFrequencyandElectricalSpecifications 119
SoftwareSpecifications 119
EnvironmentalSpecifications 120
MechanicalSpecifications 121
WallMounting 121
RegulatoryNotices 123
Legal 125
Patents 125
Licenses 125
GNUGeneralPublicLicense(Version2) 125
GNUGeneralPublicLicense(Version3) 131
GNULesserGeneralPublicLicense(Version2.1) 142
GNULesserGeneralPublicLicense(Version3) 149
fontconfigLicense 152
libxml2License 153
locapiLicense 154
pimdLicense 155
shadowLicense 156
ISCLicense 157
OpenSSLLicense 157
OriginalSSLeayLicense 158

vi
Trademarks 159
Copyright 160
LimitationofLiability 160
AdditionalInformationandUpdates 160
Index 161

Get Started 1
Get Started
ThefollowingtopicsgiveyoualltheinformationyouneedtosetupyourgatewayandSprintservice
thefirsttime.
Package Contents
Yourpackageincludesseveralitems.
n NETGEARLTEGateway6100D
n Poweradapter
n Micro-SIM(pre-installed)
n Ethernetcable
n GetStartedposter
Your Gateway
Thefollowingillustrationsshowyourgateway’sLEDs,buttons,andconnectors.
FrontView
BackView


Get Started 2
Care and Maintenance
Aswithanyelectronicdevice,youshouldhandlethegatewaywithcaretoensurereliableoperation.
Followtheseguidelinesinusingandstoringyourdevice.
n Protectyourdevicefromliquids,dust,andexcessiveheat.
n Donotapplyadhesivelabelstoyourdevice.Theymaycauseyourdevicetooverheatandmay
altertheantenna’sperformance.
System Requirements
ThefollowingitemsarerequiredtouseyourNETGEARLTEGateway6100D.
n OneormorecomputersthatsupportWi-Fi(802.11b/g/nor11ac)
n Webbrowser(requiredifyou’llbeusingthebrowserinterfacetoviewstatusandtoconfigure
settings).Thefollowingbrowsersaresupported:
l InternetExplorer(version8andabove)
l Firefox(version3.6.24andabove)
l Chrome(version30andabove)
l Safari(version5.1.7andabove)
Ifyou’llbeconnectingtoyourgatewaythroughEthernet:
n ComputerwithanavailableEthernetport
Set Up Your Gateway
Thefollowingtopicsdescribehowtosetupandstartusingyourgateway.
Attach the Antennas
Thegatewaycomeswithtwoexternalantennasthatareinterchangeable.
1. Attachtheantennastothegateway.

Get Started 3
2. Adjusttheangleoftheantennassothattheyarevertical.
Place Your Gateway
Placeyourgatewayinalocationwithagood3GorLTEsignal.
1. Placeyourgatewayinalocationwithgood3Gor4Gcoverage,suchasnearawindow.
Note:Whenthegatewayispoweredon,youcanusetheSignalQualityLED toposition
thegatewayinthelocationwiththebestsignalstrength.
2. Also,forbestresults,placeyourgateway:
l Nearthecenteroftheareawhereyourcomputersandotherdevicesoperate,andpreferably
withinlineofsighttoyourWi-Fidevices.
l SoitisaccessibletoanACpoweroutletandnearEthernetcablesforwiredcomputers.

Get Started 4
l Inanelevatedlocationsuchasahighshelf,keepingthenumberofwallsandceilings
betweenthegatewayandyourotherdevicestoaminimum.
l Awayfromelectricaldevicesthatarepotentialsourcesofinterference.Equipmentthatmight
causeinterferenceincludesceilingfans,homesecuritysystems,microwaves,computers,
thebaseofacordlessphone,ora2.4GHzcordlessphone.
l Awayfromanylargemetalsurfaces,suchasasolidmetaldoororaluminumstuds.Large
expansesofothermaterialssuchasglass,insulatedwalls,fishtanks,mirrors,brick,and
concretecanalsoaffectyourwirelesssignal.
Start Your Gateway for the First Time
Learnhowtostartyourgatewayforthefirsttime.
Thegatewayisdesignedtoactivateautomaticallythefirsttimethatitisturnedonusing‘hands-free
activation’.Typically,theactivationprocesswillbeseamless,notrequiringanyactiononyourpart.
Tostartyourgateway:
1. Connectthepoweradaptertothegatewayandplugthepoweradapterintoanelectricaloutlet.
2. MakesurethatthePowerOn/Offbuttonontherearpanelofthegatewayispressedin.
l ThePower andWi-FiLEDslight.
l Thegatewayautomaticallyconnectstoa3GorLTEnetwork,andthe3GLEDortheLTE
LEDlights.
l TheInternet LEDlightstoshowthatyouhaveInternetaccess.
Ifyouraccountdidnotactivateforsomereason,connecttothegatewaynetworkanduseaWeb
browsertologintothegateway.Alertsonthehomepageallowyoutotrytheactivationagain.You
mustactivateyouraccountbeforeyoucanuseSprintdataservices.
Connect to Your Gateway’s Network
YoucanconnectwithWi-FioryoucanuseanEthernetcableforawiredconnectiontoanEthernet
LANport.
Tip:TheWi-Finetworknameandpasswordareonthelabelofthegateway.
Tip:Alternatively,youcanuseWPStoconnectyourcomputerordevicetothegateway,ifyour
computerordevicesupportsWPS.(SeeConnectThroughWPS.)
TofindandselectaWi-Finetwork,thenconnectwithWi-Fi:
1. Dooneofthefollowing,dependingonyouroperatingsystem.

Get Started 5
l Windows7:Right-clicktheWi-Fiicon inthesystemtray.
l WindowsVista:ClickControl Panel > Network and Internet > Network and Sharing
Center > Connect to a network.
l WindowsXP:ClickControl Panel > Network Connections > Wireless Network
Connections > View available wireless networks.
l Mac:ClicktheAirPorticon (intheupperrightcornerofyourscreen).
l Linux:PleaseseetheuserdocumentationoftheLinuxdistribution.
l Otheroperatingsystems:Pleaseseetheuserdocumentationforyouroperatingsystemor
computer.
2. SelecttheWi-Finetworkforthegatewayandconnecttoit.(Ifpromptedforanetwork
key/securitykey/password,entertheWi-Fipasswordonthegatewaylabel.)
TouseWPStoconnectwithWi-Fi:
1. ChecktheWPSinstructionsthatcamewithyourcomputerorwirelessdevice.
2. PresstheWPSbutton onthegateway.
l For2minutes,thegatewaytriestodetectacomputerorwirelessdevicethatisusingWPSto
connecttoitsWi-Finetwork.
3. Onyourcomputerorwirelessdevice,pressitsWPSbuttonorfollowitsWPSinstructions.
l YourcomputerorwirelessdeviceconnectstotheWi-Finetwork.
ToconnectwithEthernet:
AyellowEthernetcablecomesinthepackagewithyourgateway.
1. ConnectanEthernetcable(includedinthepackage)tooneoftheyellowEthernetLANportson
therearpanelofthegateway.
2. ConnecttheotherendoftheEthernetcabletoanEthernetportonyourcomputer.

Get Started 6
TheEthernet LAN LEDonthegatewaylights.
Yourcomputerconnectstothegateway’slocalareanetwork(LAN).Amessagemightdisplayon
yourcomputerscreentonotifyyouthatanEthernetcableisconnected.
Get Help
Learnwhereyoucangetmoreinformationorassistance.
Visiting the Sprint Website
Signontosprint.com/mysprinttogetup-to-dateinformationonSprintservicesandoptions.
n Reviewcoveragemaps.
n Accessyouraccountinformation.
n Addadditionaloptionstoyourserviceplan.
n Purchaseaccessories.
n Checkoutfrequentlyaskedquestions.
n Andmore.
Contacting Sprint Customer Service
YoucanreachSprintCustomerServiceonlineorbycallingtoll-free.
n Logintoyouraccountatsprint.com/mysprint.
n Callustoll-freeat1-888-788-4727(businessuse)or1-888-211-4727(personaluse).

Gateway Basics 7
Gateway Basics
Learnaboutthebuttons,connectors,andothercomponentsofyourgateway.
YourgatewayprovidesasimplewaytouseyourInternetconnection(3GorLTE)withanyWi-Fi-
enableddevice,andtoshareyourInternetconnectionwithfriendsandfamily.
Components of Your Gateway
Yourgatewayconsistsofseveralmaincomponents.
n Main and Guest Wi-Fi networks:TheWi-Finetworks(accesspoints)connectyourcomputers
andotherWi-Fi-enableddevicestothegateway.
n Main Wi-Fi dual-band:ThegatewayhastwoMainWi-Finetworks,soyoucanconnectwith2.4
GHzor5GHzWi-Fi.Toconnectwith5GHz,yourcomputerorWi-Fi-enableddevicemust
support5GHz.

Gateway Basics 8
n Modem:ThemodemconnectsyourgatewaytotheInternetviathebestavailablenetwork
(customizable):
l LTE–Newertechnology,fasterspeedscomparedwith3G
l 3G–CDMAtechnology,morewidelyavailablecomparedwithLTE
n Routing hardware:Theroutinghardwarehandlestrafficbetweenthemodem,theWi-Fi
accesspoint,andtheWi-Finetwork.
n USB port:YoucanconnectaUSBdriveandshareit.
3G and LTE Networks
ThesewirelessnetworksconnectyoutotheInternet.
Dependingonyourcoveragearea,youmayhave:
n OnlyLTEcoverage
n Only3Gcoverage
n Acombinationofthesenetworks
Thegatewayautomaticallyconnectstothefastestnetworkthatisavailabletoyou.Ifyouhaveboth
3GandLTEcoverageandyourconnectionhappenstogetdisrupted,yourgatewaycan
automaticallyswitchtotheothernetwork.(Formoreinformation,seeMobileNetworkSettings.)
Yourgatewayisdesignedtoalwaysconnecttoanavailablenetworkifpossible.Ifyourgatewayis
notconnected(droppedsignal,roamingnotsupported,etc.)the SignalStrengthLEDis
off.Theconnectionstatuscanalsobeseenonyourgateway’sStatusDetails.
Yourgatewaycanbesettoconnectautomaticallytothebestavailablenetwork,ortoconnecttoLTE
or3Gnetworksonly.SeeSettheNetworkMode.
YourgatewaycanalsobesettoallowroamingonSprintnetworks,domestically,andinternationally.
SeeSettingtheRoamingMode.
Power Button
UsethePowerbuttontoturnyourgatewayonandoff.
Toturnyourgatewayon:
1. Makesurethatpoweradapterforyourgatewayispluggedintoanelectricaloutlet.
2. PressthePower On/Offbuttonsothatitisintheonposition.

Gateway Basics 9
Note:TheLEDsonthegatewaylightunlessyouloggedintothegatewayandturnedofftheLEDs
fromtheDevicepage.
Toturnyourgatewayoff:
n PressthePower On/Offbuttonsothatitisintheoffposition.
Note:TheLEDsonthegatewayturnoff.
LEDs
TheLEDstatusindicatorsshowthegateway’sInternetandnetworkconnections.
LED Description
Signal Quality 5 bars:Excellentcoverage.
4 bars:Strongcoverage.
3 bars:Moderatecoverage.
1 bar:Poorcoverage.
Off:Nocoverage.
3G
Connection
Solid blue:Thegatewayhasaconnectionwiththe3Gnetwork.
Off:Thegatewaydoesnothavea3Gconnection.
LTE
Connection
Solid blue:Thegatewayhasaconnectionwiththe4GLTEnetwork.
Off:Thegatewaydoesnothavea4Gconnection.
Wi-Fi Solid green:The2.4GHzwirelessradioison.
Solid purple:The5GHzwirelessradioison.
Solid blue:Boththe2.5GHzandthe5GHzwirelessradiosareon.
Off:Thewirelessradiosareoff.
Ethernet WAN Solid blue:TheEthernetWANportisconnectedtoadeviceandisready.
Off:Thegatewaydoesnotdetectalinkonthisport.
EthernetLAN Solid blue:OneormorelocalEthernetports1-4havedetectedwiredlinks.
Off:Thegatewaydoesnotdetectlinksontheseports.
USB Solid blue:ThegatewayhasacceptedtheUSBdeviceandtheUSBdeviceis
ready.
Off:NoUSBdeviceisconnected.
Internet Solid blue:TheInternetconnectionisready.
Solid amber:Networkerror.
Slow blinking amber:ThegatewayfailedtocutoverfromanInternetWAN
connectiontoamobilebroadbandconnection.
Off:NoInternetconnection.

Gateway Basics 10
LED Description
Power Solid green:Thegatewayisready.
Slow blinking green:Thegatewayispoweringup.
Solid red:Systemfailure.
Slow blinking red:Thermalcutoffalarm.
Off:Nopowerissuppliedtothegateway.
Wi-Fi On/Off Solid blue:Thewirelessradiosareon.
Off:Thewirelessradiosareoff.
WPS Solid blue:WPSsecurityisenabled.
Blinking blue:SomeoneisusingWPStojointhegateway’sWi-Finetwork.
Off:WPSisnotinuse.
Micro-SIM
Yourgatewaycomeswithapre-installedmicro-SIMthatgivesyouaccesstotheSprintnetwork.
Launch Your Mobile Network Connection
Afteryourgatewaypowersonandbootsup,aconnectiontothebestavailablenetwork(3G,4G,or
LTE)islaunchedautomatically.
Yourgatewayremainsconnectedatalltimes,unless:
n Youareoutofsignalrangeorthesignalisblocked.
n Youareinaroamingareaandyouhavechosennottoallowroaming.
Note:Eventhoughyourgatewayisconnected,youareonlybilledwhendataissentorreceived.
SeeIftheConnectionis“AlwaysOn,”AmIAlwaysBeingBilled?

Web Browser Interface 11
Web Browser Interface
Whenyouconnecttothegatewaynetwork(eitherwithWi-FiorwithanEthernetcable),youcanuse
aWebbrowsertologintoyourgatewaytovieworchangeitssettings.
Log In to Your Gateway
Logintoyourgatewayviayourcomputer’sWebbrowser.
Tip:Ifyouwanttochangeyourgateway’sWi-Fisettings,useawiredEthernetconnectiontoavoid
beingdisconnectedwhenthenewWi-Fisettingstakeeffect.
Tologintoyourgateway:
1. Onacomputerorwirelessdevicethatisconnectedtoyourgateway’snetwork,launchaWeb
browser.
2. IntheaddressorURLfieldofyourbrowser,typehttp://myrouter.
3. Whenpromptedtologin,enteradminfortheusernameandtypethepassword.(Thedefault
passwordispassword.)
Note:Ifyou’reusingtheGoogleChromeWebbrowser,aftertypingintheaddressbar,pressthe
Down ArrowkeyandthenpresstheEnterkey.(Ifyoudon’tpresstheDown Arrowfirst,aGoogle
searchstartsandyouarenotpromptedtologintoyourgateway.)
4. IfyourWebbrowserdisplaysanerrormessage,seeCannotDisplaytheHomePage.
Home Page
Thehomepageistheentrypagewhenyoulogintothegateway.
Youcan:
n Activateyouraccountifitdidnotautomaticallyactivate.
n Viewyourdatausageandstatusinformationforyourdataconnection.
n ManageyourmobilebroadbandnetworkconnectionandWi-Ficonnections.
n Viewalertmessages.

Web Browser Interface 12
Item Description
Home ClicktoviewtheHomePage.
Devices ClicktoviewtheDevicesPage.
Wi-Fi ClicktoviewtheWi-FiConnectTab.
Security ClicktoviewtheSecurity.
Settings ClicktoviewtheGeneralSettings.
Connection
Details
Mobilebroadbandconnectioninformation–SeeMobileNetworkSettings.
Devices
Connected
Listofdevicesconnectedtothegateway’sMainorGuestWi-Finetworks.
My Account
Summary
BasicinformationaboutyourSprintdataplan.Formoredetails,clickMy Sprint
toconnecttoyouraccountatsprint.com/mysprint.
Feedback ClicktoaccesstheSprintTwitter®feedandFacebook®pageortosendyour

Web Browser Interface 13
Item Description
commentsonyourgateway.SeeFeedback.(Yourdevicemustbeconnectedto
thenetworkforthisoptiontowork.)
International
Information
ClicktoviewSprint’sInternationalCoverageAreassearchfeatureinanew
browserwindowortab.(Yourdevicemustbeconnectedtothenetworkforthis
optiontowork.)
Important
Information
Clicktoreadimportantsafetyinformationaboutthegateway.
Alerts Alertsremainuntilissueisresolved.
Data Usage
Session
Estimateddatausageforcurrentsession.
Data Usage of
This Month
Estimateddatausageforcurrentbillingperiod.

Alerts
Alertsnotifyyouaboutsituationsthatrequireyourattentionandsuggesttheactionsyouneedtotake
toresolvethem.
Thefollowinginformationisdisplayedforeachalert.
Item Description
Alert title Ashortdescriptionoftheissuetobeaddressed.
Description Thealertmessageand,ifappropriate,linksorbuttonstotakeactiononthealert.
(Forexample,the“Updatenow”linkinthesecondalertshownabovewouldtake
youtotheSoftwareUpdatescreen.)

Thealertsdisappearonlywhentheissuestheydescribeareresolved.Someofthealertsyoumay
encounterinclude:
n SoftwareUpdateAvailable
n MaxWi-Fidevicesreached
n MobileBroadbanddisconnected