NETGEAR Sprint 6100D User manual

NETGEAR® LTE Gateway 6100D
User Guide
[UG template version 13a]

TOC i
Table of Contents
Get Started ................................................................................................................................ 1
Package Contents .............................................................................................................. 1
Your Gateway..................................................................................................................... 1
Care and Maintenance........................................................................................................ 2
System Requirements......................................................................................................... 2
Set Up Your Gateway......................................................................................................... 3
Attach the Antennas .................................................................................................... 3
Place Your Gateway.................................................................................................... 3
Start Your Gateway for the First Time.......................................................................... 4
Connect to Your Gateway’s Network .................................................................................. 5
Get Help ............................................................................................................................. 6
Visiting the Sprint Website........................................................................................... 7
Contacting Sprint Customer Service............................................................................ 7
Gateway Basics......................................................................................................................... 8
Components of Your Gateway............................................................................................ 8
3G and LTE Networks......................................................................................................... 9
Power Button.....................................................................................................................10
LEDs..................................................................................................................................10
Micro-SIM..........................................................................................................................11
Launch Your Mobile Network Connection..........................................................................11
Web Browser Interface..............................................................................................................13
Log In to Your Gateway.....................................................................................................13
Home Page........................................................................................................................13
Alerts..........................................................................................................................15
Activate Your Account from the Home Page...............................................................16
Data Usage.................................................................................................................16
My Account Summary.................................................................................................17
Connection Details......................................................................................................17
Support..............................................................................................................................19
About.................................................................................................................................20

TOC ii
WAN Status.......................................................................................................................21
Feedback...........................................................................................................................22
Your Network Connections .......................................................................................................24
Launch Your Mobile Network Connection..........................................................................24
Set up a Guest Wi-Fi Network............................................................................................24
Turn the Guest Wi-Fi Network On and Off ..................................................................24
Share Your Wi-Fi Network .................................................................................................25
Manually Enter the Wi-Fi Information..........................................................................25
Connect Through WPS...............................................................................................25
Devices Page.....................................................................................................................26
Wi-Fi Connect Tab.............................................................................................................27
Wi-Fi Options Tab..............................................................................................................28
MAC Filter ..................................................................................................................31
Wi-Fi Security ....................................................................................................................32
Change Wi-Fi Network Names and Passwords ..........................................................34
Enable or Disable the Block List .................................................................................35
Display and Block Currently Connected Devices (Block List)......................................36
View and Unblock Devices (Block List).......................................................................36
Allow or Deny Computers Access to the Network (MAC Filter)...................................37
Wi-Fi Channel....................................................................................................................39
Set the Maximum Number of Wi-Fi Devices.......................................................................39
Security.....................................................................................................................................41
Dynamic DNS....................................................................................................................41
Remote Management ........................................................................................................42
Firewall Rules....................................................................................................................44
Use Keywords to Block Internet Sites................................................................................45
Block Services from the Internet ........................................................................................47
Schedule When to Block Internet Sites and Services.........................................................49
Avoid Keyword Blocking on a Trusted Computer...............................................................50
ALG Services.....................................................................................................................51
IP Passthrough..................................................................................................................52
USB File Sharing ......................................................................................................................53
Gateway Settings......................................................................................................................56

TOC iii
General Settings................................................................................................................56
LED Settings...............................................................................................................57
Login Settings.............................................................................................................57
Change the Gateway URL..........................................................................................57
Change the Admin Password .....................................................................................58
Software and Reset....................................................................................................58
System Logs...............................................................................................................60
Date & Time Settings..................................................................................................61
Network Setup...................................................................................................................63
Network Access Point Names.....................................................................................64
SIM Security...............................................................................................................65
Status Details .............................................................................................................66
Dual WAN Settings.....................................................................................................69
Ethernet Setup...................................................................................................................70
MTU Size....................................................................................................................72
Router Settings..................................................................................................................73
Router Basic Settings.................................................................................................73
UPnP (Universal Plug and Play) .................................................................................75
DHCP.........................................................................................................................76
DNS Mode..................................................................................................................77
Port Forwarding..........................................................................................................78
Enable Port Forwarding..............................................................................................79
Enable Port Forwarding for an Application..................................................................80
Disable Port Forwarding for an Application.................................................................81
Port Filtering...............................................................................................................81
Enable Port Filtering...................................................................................................82
Enable Port Filtering for an Application.......................................................................83
Disable Port Filtering for an Application......................................................................83
Address Reservation ..................................................................................................84
MAC Address Cloning ................................................................................................85
DMZ –General...........................................................................................................86
Enable DMZ................................................................................................................87
Configure DMZ ...........................................................................................................87

TOC iv
Mobile Network Settings ...........................................................................................................88
View Network Activation Information..................................................................................88
View Data Usage...............................................................................................................88
Network Settings................................................................................................................89
Set the Roaming Mode...............................................................................................89
Enable or Disable the Roaming Guard Warning Message..........................................90
Set the Network Mode ................................................................................................90
Configure Access Point Names..........................................................................................91
Ethernet WAN Settings.............................................................................................................93
Connect the Ethernet WAN Port ........................................................................................93
Ethernet WAN Security Settings ........................................................................................94
Software and Reset ..................................................................................................................95
Export and Import Settings.................................................................................................95
Export Settings...........................................................................................................95
Import Settings ...........................................................................................................95
Update the Software and Firmware....................................................................................96
Download Software Updates ......................................................................................96
Upgrade Firmware from a File ....................................................................................97
Reset Your Gateway..........................................................................................................97
Clear Account Details Only.........................................................................................97
Reset Device Settings Only ........................................................................................98
Reset the Gateway to Factory Default Settings...........................................................98
Set Up a Virtual Private Network (VPN) ..................................................................................100
VPN Overview .................................................................................................................100
Set Up a Remote Client-to-Gateway VPN........................................................................100
Add VPN Users ........................................................................................................101
Specify the Client-to-Gateway VPN Connection .......................................................102
Enable the Client-to-Gateway VPN...........................................................................104
Configure a Windows Computer as a Remote Client................................................105
Configure a Mac Computer as a Remote Client...............................................................107
Set Up a Site-to-Site VPN................................................................................................110
Specify the Site-to-Site VPN Connection..................................................................110
Enable the Site-to-Site VPN......................................................................................111

TOC v
Frequently Asked Questions...................................................................................................113
How Can I Tell I’m Connected to 3G or LTE? ..................................................................113
How Do I Connect to Wi-Fi?.............................................................................................113
Is Roaming on LTE Supported?.......................................................................................113
What Do I Do if I Forget the Main or Guest Wi-Fi Password?...........................................114
What Do I Do if I Forget the Administrator (admin) Password? ........................................114
If the Connection is “Always On,” Am I Always Being Billed? ...........................................114
Questions About WPS.....................................................................................................114
What is WPS? ..........................................................................................................114
How do I Use WPS?.................................................................................................115
If a Wireless Device has a WPS Button or a WPS Software Option, Must I Use it to
Connect Via Wi-Fi?...................................................................................................115
What Should I Do If the Antenna Is Loose? .....................................................................115
How Do I Access My Corporate Network Through a VPN?..............................................115
Are Terminal Sessions Supported?..................................................................................115
Tips.........................................................................................................................................116
Gateway Location............................................................................................................116
Improving Signal Strength................................................................................................116
Improving 3G Network Service ........................................................................................117
Improving Wi-Fi Performance ..........................................................................................117
Security Tips....................................................................................................................118
Finding the MAC Address................................................................................................118
Finding the IP Address.....................................................................................................119
Troubleshooting......................................................................................................................121
General Tips....................................................................................................................121
Insufficient Signal Strength ..............................................................................................121
Cannot Connect to Wi-Fi..................................................................................................121
Cannot Display the Home Page.......................................................................................122
Cannot Connect to the Mobile Broadband Network .........................................................123
Cannot Check for Updates...............................................................................................124
Technical Specifications..........................................................................................................125
Radio Frequency and Electrical Specifications.................................................................125
Software Specifications....................................................................................................125

TOC vi
Environmental Specifications...........................................................................................126
Mechanical Specifications................................................................................................127
Wall Mounting..................................................................................................................127
Regulatory Notices..................................................................................................................129
Legal.......................................................................................................................................131
Patents ............................................................................................................................131
Licenses ..........................................................................................................................131
GNU General Public License (Version 2)..................................................................131
GNU General Public License (Version 3)..................................................................137
GNU Lesser General Public License (Version 2.1) ...................................................149
GNU Lesser General Public License (Version 3)......................................................157
License.....................................................................................................................160
libxml2 License.........................................................................................................161
locapi License...........................................................................................................162
pimd License ............................................................................................................163
shadow License........................................................................................................164
ISC License..............................................................................................................164
OpenSSL License.....................................................................................................165
Original SSLeay License...........................................................................................166
Trademarks .....................................................................................................................167
Copyright.........................................................................................................................167
Limitation of Liability.........................................................................................................168
Additional Information and Updates.................................................................................168
Index.......................................................................................................................................169

Get Started 1
Get Started
The following topics give you all the information you need to set up your gateway and Sprint
service the first time.
Package Contents
Your package includes several items.
●NETGEAR LTE Gateway 6100D
●Power adapter
●Micro-SIM (pre-installed)
●Ethernet cable
●Get Started poster
Your Gateway
The following illustrations show your gateway’s LEDs, buttons, and connectors.
Front View

Get Started 2
Back View
Care and Maintenance
As with any electronic device, you should handle the gateway with care to ensure reliable
operation. Follow these guidelines in using and storing your device.
●Protect your device from liquids, dust, and excessive heat.
●Do not apply adhesive labels to your device. They may cause your device to overheat
and may alter the antenna’s performance.
System Requirements
The following items are required to use your NETGEAR LTE Gateway 6100D.
●One or more computers that support Wi-Fi (802.11b/g/n or 11ac)
●Web browser (required if you’ll be using the browser interface to view status and to
configure settings). The following browsers are supported:
Internet Explorer (version 8 and above)
Firefox (version 3.6.24 and above)
Chrome (version 30 and above)
Safari (version 5.1.7 and above)
If you’ll be connecting to your gateway through Ethernet:
Computer with an available Ethernet port

Get Started 3
Set Up Your Gateway
The following topics describe how to set up and start using your gateway.
Attach the Antennas
The gateway comes with two external antennas that are interchangeable.
1. Attach the antennas to the gateway.
2. Adjust the angle of the antennas so that they are vertical.
Place Your Gateway
Place your gateway in a location with a good 3G or LTE signal.
1. Place your gateway in a location with good 3G or 4G coverage, such as near a window.

Get Started 4
Note: When the gateway is powered on, you can use the Signal Quality LED to
position the gateway in the location with the best signal strength.
2. Also, for best results, place your gateway:
Near the center of the area where your computers and other devices operate, and
preferably within line of sight to your Wi-Fi devices.
So it is accessible to an AC power outlet and near Ethernet cables for wired
computers.
In an elevated location such as a high shelf, keeping the number of walls and
ceilings between the gateway and your other devices to a minimum.
Away from electrical devices that are potential sources of interference. Equipment
that might cause interference includes ceiling fans, home security systems,
microwaves, computers, the base of a cordless phone, or a 2.4 GHz cordless phone.
Away from any large metal surfaces, such as a solid metal door or aluminum studs.
Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors,
brick, and concrete can also affect your wireless signal.
Start Your Gateway for the First Time
Learn how to start your gateway for the first time.
The gateway is designed to activate automatically the first time that it is turned on using ‘hands-
free activation’. Typically, the activation process will be seamless, not requiring any action on
your part.

Get Started 5
To start your gateway:
1. Connect the power adapter to the gateway and plug the power adapter into an electrical
outlet.
2. Make sure that the Power On/Off button on the rear panel of the gateway is pressed in.
The Power and Wi-Fi LEDs light.
The gateway automatically connects to a 3G or LTE network, and the 3G LED or the
LTE LED lights.
The Internet LED lights to show that you have Internet access.
If your account did not activate for some reason, connect to the gateway network and use a
Web browser to log in to the gateway. Alerts on the home page allow you to try the activation
again. You must activate your account before you can use Sprint data services.
Connect to Your Gateway’s Network
You can connect with Wi-Fi or you can use an Ethernet cable for a wired connection to an
Ethernet LAN port.
Tip: The Wi-Fi network name and password are on the label of the gateway.
Tip: Alternatively, you can use WPS to connect your computer or device to the gateway, if your
computer or device supports WPS. (See Connect Through WPS.)
To find and select a Wi-Fi network, then connect with Wi-Fi:
1. Do one of the following, depending on your operating system.
Windows 7: Click the Wi-Fi icon in the system tray.
Windows Vista: Click Control Panel > Network and Internet > Network and
Sharing Center > Connect to a network.
Windows XP: Click Control Panel > Network Connections > Wireless Network
Connections > View available wireless networks.
Mac: Click the AirPort icon (in the upper right corner of your screen).
Linux: Please see the user documentation of the Linux distribution.
Other operating systems: Please see the user documentation for your operating
system or computer.

Get Started 6
2. Select the Wi-Fi network for the gateway and connect to it. (If prompted for a network
key/security key/password, enter the Wi-Fi password on the gateway label.)
To use WPS to connect with Wi-Fi:
1. Check the WPS instructions that came with your computer or wireless device.
2. Press the WPS button on the gateway.
For 2 minutes, the gateway tries to detect a computer or wireless device that is using
WPS to connect to its Wi-Fi network.
3. On your computer or wireless device, press its WPS button or follow its WPS
instructions.
Your computer or wireless device connects to the Wi-Fi network.
To connect with Ethernet:
A yellow Ethernet cable comes in the package with your gateway.
1. Connect an Ethernet cable (included in the package) to one of the yellow Ethernet LAN
ports on the rear panel of the gateway.
2. Connect the other end of the Ethernet cable to an Ethernet port on your computer.
The Ethernet LAN LED on the gateway lights.
Your computer connects to the gateway’s local area network (LAN). A message might display
on your computer screen to notify you that an Ethernet cable is connected.
Get Help
Learn where you can get more information or assistance.

Get Started 7
Visiting the Sprint Website
Sign on to sprint.com/mysprint to get up-to-date information on Sprint services and options.
●Review coverage maps.
●Access your account information.
●Add additional options to your service plan.
●Purchase accessories.
●Check out frequently asked questions.
●And more.
Contacting Sprint Customer Service
You can reach Sprint Customer Service online or by calling toll-free.
●Log in to your account at sprint.com/mysprint.
●Call us toll-free at 1-888-788-4727 (business use) or 1-888-211-4727 (personal use).

Gateway Basics 8
Gateway Basics
Learn about the buttons, connectors, and other components of your gateway.
Your gateway provides a simple way to use your Internet connection (3G or LTE) with any
Wi-Fi-enabled device, and to share your Internet connection with friends and family.
Components of Your Gateway
Your gateway consists of several main components.
●Main and Guest Wi-Fi networks: The Wi-Fi networks (access points) connect your
computers and other Wi-Fi-enabled devices to the gateway.

Gateway Basics 9
●Main Wi-Fi dual-band: The gateway has two Main Wi-Fi networks, so you can connect
with 2.4 GHz or 5 GHz Wi-Fi. To connect with 5 GHz, your computer or Wi-Fi-enabled
device must support 5 GHz.
●Modem: The modem connects your gateway to the Internet via the best available
network (customizable):
LTE –Newer technology, faster speeds compared with 3G
3G –CDMA technology, more widely available compared with LTE
●Routing hardware: The routing hardware handles traffic between the modem, the Wi-Fi
access point, and the Wi-Fi network.
●USB port: You can connect a USB drive and share it.
●Power over Ethernet. The gateway has one fast (10/100) Ethernet WAN port that
supports Power over Ethernet (PoE), standard IEEE 803.3at-2009. The PoE port allows
Ethernet cable to provide both data connection and electrical power to the gateway. PoE
can serve as main power or backup power.
Note: You can choose to connect only PoE, or to connect both PoE and the gateway AC
power adapter. When both are connected, the gateway automatically selects PoE
power. If you remove PoE, the gateway continues to work and automatically switches to
AC power. If both are connected and you remove AC power, the gateway continues to
work and automatically switches to PoE power.
3G and LTE Networks
These wireless networks connect you to the Internet.
Depending on your coverage area, you may have:
●Only LTE coverage
●Only 3G coverage
●A combination of these networks
The gateway automatically connects to the fastest network that is available to you. If you have
both 3G and LTE coverage and your connection happens to get disrupted, your gateway can
automatically switch to the other network. (For more information, see Mobile Network Settings.)
Your gateway is designed to always connect to an available network if possible. If your gateway
is not connected (dropped signal, roaming not supported, etc.) the Signal Strength
LED is off. The connection status can also be seen on your gateway’s
Status Details.

Gateway Basics 10
Your gateway can be set to connect automatically to the best available network, or to connect to
LTE or 3G networks only. See Setting the Allowed Network Mode.
Your gateway can also be set to allow roaming on Sprint networks, domestically, and
internationally. See Setting the Roaming Mode.
Power Button
Use the Power button to turn your gateway on and off.
To turn your gateway on:
1. Make sure that power adapter for your gateway is plugged in to an electrical outlet.
2. Press the Power On/Off button so that it is in the on position.
Note: The LEDs on the gateway light unless you logged in to the gateway and turned off the
LEDs from the Device page.
To turn your gateway off:
■Press the Power On/Off button so that it is in the off position.
Note: The LEDs on the gateway turn off.
LEDs
The LED status indicators show the gateway’s Internet and network connections.
LED
Description
Signal
Quality
5 bars: Excellent coverage.
4 bars: Strong coverage.
3 bars: Moderate coverage.
1 bar: Poor coverage.
Off: No coverage.
3G
Connection
Solid blue: The gateway has a connection with the 3G network.
Off: The gateway does not have a 3G connection.
LTE
Connection
Solid blue: The gateway has a connection with the 4G LTE network.
Off: The gateway does not have a 4G connection.
Wi-Fi
Solid green: The 2.4 GHz wireless radio is on.
Solid purple: The 5 GHz wireless radio is on.
Solid blue: Both the 2.5 GHz and the 5 GHz wireless radios are on.
Off: The wireless radios are off.

Gateway Basics 11
Ethernet
WAN
Solid blue: The Ethernet WAN port is connected to a device and is ready.
Off: The gateway does not detect a link on this port.
Ethernet LAN
Solid blue: One or more local Ethernet ports 1-4 have detected wired links.
Off: The gateway does not detect links on these ports.
USB
Solid blue: The gateway has accepted the USB device and the USB device
is ready.
Off: No USB device is connected.
Internet
Solid blue: The Internet connection is ready.
Solid amber: Network error.
Slow blinking amber: The gateway failed to cut over from an Internet WAN
connection to a mobile broadband connection.
Off: No Internet connection.
Power
Solid green: The gateway is ready.
Slow blinking green: The gateway is powering up.
Solid red: System failure.
Slow blinking red: Thermal cut off alarm.
Off: No power is supplied to the gateway.
Wi-Fi On/Off
Solid blue: The wireless radios are on.
Off: The wireless radios are off.
WPS
Solid blue: WPS security is enabled.
Blinking blue: Someone is using WPS to join the gateway’s Wi-Fi network.
Off: WPS is not in use.
Micro-SIM
Your gateway comes with a pre-installed micro-SIM that gives you access to the Sprint network.
Launch Your Mobile Network Connection
After your gateway powers on and boots up, a connection to the best available network (3G,
4G, or LTE) is launched automatically.
Your gateway remains connected at all times, unless:
●You are out of signal range or the signal is blocked.
●You are in a roaming area and you have chosen not to allow roaming.
Note: Even though your gateway is connected, you are only billed when data is sent or
received. See If the Connection is “Always On,” Am I Always Being Billed?

Gateway Basics 12

Web Browser Interface 13
Web Browser Interface
When you connect to the gateway network (either with Wi-Fi or with an Ethernet cable), you can
use a Web browser to log in to your gateway to view or change its settings.
Log In to Your Gateway
Tip: If you want to change your gateway’s Wi-Fi settings, use a wired Ethernet connection to
avoid being disconnected when the new Wi-Fi settings take effect.
To log in to your gateway:
1. On a computer or wireless device that is connected to your gateway’s network, launch a
Web browser.
2. In the address or URL field of your browser, type http://myrouter.
3. When prompted to log in, enter admin for the user name and type the password. (The
default password is password.)
Note: If you’re using the Google Chrome Web browser, after typing in the address bar, press
the Down Arrow key and then press the Enter key. (If you don’t press the Down Arrow first, a
Google search starts and you are not prompted to log in to your gateway.)
4. If your Web browser displays an error message, see Cannot Display the Home Page.
Home Page
The home page is the entry page when you log in to the gateway.
You can:
●Activate your account if it did not automatically activate.
●View your data usage and status information for your data connection.
●Manage your mobile broadband network connection and Wi-Fi connections.
●View alert messages.