NETGEAR BR200 Manual

Hardware Installation Guide
Insight Managed Business Router
BR200
NETGEAR, Inc.
350 E. Plumeria DriveSeptember 2020
San Jose, CA 95134, USA202-12152-01
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Support and Community
Visit netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français
canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at
https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the
device to your place of purchase within your return period.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
CommentsPublish DatePublication Part
Number
First publication for router model BR200.September 2020202-12152-01
2
Insight Managed Business Router BR200

Contents
Chapter 1 Introduction
Overview................................................................................................5
Key hardware features.........................................................................6
Safety instructions and warnings........................................................6
Chapter 2 Hardware Overview
Front panel with LEDs........................................................................11
Back panel...........................................................................................12
RJ-45 ports for 10/100/1000M BASE-T Ethernet connectivity.....12
Reset button........................................................................................13
Chapter 3 Installation
Step 1: Prepare the site......................................................................15
Step 2: Protect against electrostatic discharge..............................16
Step 3: Unpack the router.................................................................16
Step 4: Install the router.....................................................................17
Install the router on a flat surface.................................................17
Install the router in a rack..............................................................18
Wall-mount the router...................................................................18
Wall-mount the router horizontally.........................................19
Wall-mount the router vertically..............................................20
Mount the router to a pole or another surface...........................22
Step 5: Connect the router to a modem.........................................22
Step 6: Connect devices to the router.............................................22
Step 7: Check the installation...........................................................23
Step 8: Apply power and check the LEDs.......................................23
Step 9: Configure and manage the router......................................24
Chapter 4 Troubleshooting
Hardware troubleshooting chart......................................................26
Additional troubleshooting suggestions.........................................27
3

1
Introduction
This hardware installation guide is for the NETGEAR Insight Managed Business Router
model BR200. In this manual, this model is referred to as the router, unless we mention
otherwise.
The router is designed to provide firewall and VPN gateway functionality for small
business environments. A pair of routers can provide VPN functionality to users between
remote sites. The router can support up to 10 simultaneous remote VPN users.
The router provides four Gigabit RJ-45 copper LAN ports and one dedicated Gigabit
RJ-45 copper WAN port in a chassis that you can place on a desktop or mount to a wall.
The router can also be mounted in a rack. The LEDs are on the front panel and the ports
are on the back panel.
This hardware installation guide complements the installation guide that came with your
router.
This chapter serves as an introduction to the router and includes the following sections:
• Overview
• Key hardware features
• Safety instructions and warnings
Note: For more information about the topics that are covered in this manual, visit the
support website at netgear.com/support/.
Note: For more documentation about the router, including the data sheet with technical
specifications, visit netgear.com/support/download/.
4

Overview
The router provides five Gigabit Ethernet copper ports, one of which is a dedicated
Internet uplink port. All copper ports use RJ-45 connectors. The router integrates a
Stateful Packet Inspection (SPI) firewall and provides instant Virtual Private Network
(VPN) technology for remote access (client-to-site) and office-to-office (site-to-site)
connectivity. The IPSec encryption options include 56-bit DES, 168-bit 3DES, and 128-,
192-, and 256-bit AES. The authentication options include SHA-1 and MD5. The router
also supports VPN passthrough.
The router provides management options that let you discover the router on the network
and configure, monitor, and control the router:
•Local browser user interface (UI). You must access the local browser UI to set up
the WAN (Internet) connection and basic settings of the router. For more information
about the local browser UI, see the user manual, which you can download from
netgear.com/support/download/.
•NETGEAR Insight mobile app. After you set up the WAN connection of the router
using the local browser UI, you can use the NETGEAR Insight mobile app to discover
the router on the network and add the router to the NETGEAR Insight app. Doing
so allows you to set up the router in the network and manage and monitor the router
remotely from your smartphone. You can choose from four methods to add the
router to the NETGEAR Insight app: You can scan your network for the router, scan
the QR code or the barcode of the router, or add the serial number of the router.
For more information, visit netgear.com/insight and see the NETGEAR knowledge
base articles at netgear.com/support/.
•Insight Cloud portal. As an Insight Premium or Pro user, after you set up the WAN
connection of the router using the local browser UI, you can use the NETGEAR Insight
Cloud portal to set up the router in the network, perform advanced remote
management, monitor the router, analyze the router and network usage, and, if
necessary, troubleshoot the router and the network.
You can install the router freestanding (on a desktop) or wall-mounted, using the
VESA-standard mounting holes and supplied wall-mount kit. You can also rack-mount
the router in a standard 19-inch rack, using rack-mount kit that is supplied with the
router. The router is IEEE compliant and offers low latency. All ports can automatically
negotiate to the highest speed, which makes the router very suitable for a mixed
environment with Gigabit Ethernet and Fast Ethernet.
For Gigabit Ethernet connections, use Category 5 (Cat 5) or higher-rated Ethernet cables
terminated with RJ-45 connectors.
Hardware Installation Guide5Introduction
Insight Managed Business Router BR200

Key hardware features
The router includes the following key hardware features:
•Four Gigabit Ethernet LAN ports
•One dedicated Gigabit Ethernet WAN (Internet) port
•Media Access Control (MAC) address table size of 16K entries, automatic address
learning function to build the packet-forwarding information table
•Processor speed of 1700 MHz
•1 GB of RAM and 128 MB of flash memory
•Includes the following mounting hardware:
-Four rubber footpads for tabletop installation
-Wall-mount screw kit for wall installation
-Rack-mount brackets and screw kit for rack-mount installation in a standard
19-inch rack
•AutoSensing and autonegotiating capabilities for all ports
•Auto Uplink™ technology is supported on all ports
•Store-and-forward transmission to remove bad packets from the network
•Active flow control to minimize packet loss and frame drops
•Half-duplex backpressure control
•Per-port status LEDs and system status LEDs:
- System Power LED
- System Internet LED
- Cloud Connection LED
- Per-port link, speed, and activity LED
•VPNC (Basic, AES Interop), ICSA Firewall
Safety instructions and warnings
Use the following safety guidelines to ensure your own personal safety and to help
protect your system from potential damage.
Hardware Installation Guide6Introduction
Insight Managed Business Router BR200

To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment,
observe the following precautions:
•This product is designed for indoor use only in a temperature-controlled and
humidity-controlled environment. Note the following:
-For more information about the environment in which this product must operate,
see the environmental specifications in the appendix or the data sheet.
-If you want to connect the product to a device located outdoors, the outdoor
device must be properly grounded and surge protected, and you must install an
Ethernet surge protector inline between the indoor product and the outdoor
device. Failure to do so can damage the product.
-Before connecting the product to outdoor cables or devices, see
https://kb.netgear.com/000057103 for additional safety and warranty information.
Failure to follow these guidelines can result in damage to your NETGEAR product,
which might not be covered by NETGEAR’s warranty, to the extent permissible by
applicable law.
•Observe and follow service markings:
- Do not service any product except as explained in your product documentation.
Some devices should never be opened.
-If applicable to your product, opening or removing covers that are marked with
the triangular symbol with a lightning bolt can expose you to electrical shock.
We recommend that only a trained technician services components inside these
compartments.
•If any of the following conditions occur, unplug the product from the power outlet,
and then replace the part or contact your trained service provider:
- Depending on your product, the power adapter, power adapter cable, power
cable, extension cable, or plug is damaged.
-An object fell into the product.
- The product was exposed to water.
- The product was dropped or damaged.
-The product does not operate correctly when you follow the operating
instructions.
•Keep the product away from radiators and heat sources. Also, do not block cooling
vents.
Hardware Installation Guide7Introduction
Insight Managed Business Router BR200

•Do not spill food or liquids on your product components, and never operate the
product in a wet environment. If the product gets wet, see the appropriate section
in your troubleshooting guide, or contact your trained service provider.
•Do not push any objects into the openings of your product. Doing so can cause fire
or electric shock by shorting out interior components.
•Use the product only with approved equipment.
•If applicable to your product, allow the product to cool before removing covers or
touching internal components.
•Operate the product only from the type of external power source indicated on the
electrical ratings label. If you are not sure of the type of power source required,
consult your service provider or local power company.
•To avoid damaging your system, if your product uses a power supply with a voltage
selector, be sure that the selector is set to match the power at your location:
-115V, 60 Hz in most of North and South America and some Far Eastern countries
such as South Korea and Taiwan
- 100V, 50 Hz in eastern Japan and 100V, 60 Hz in western Japan
-230V, 50 Hz in most of Europe, the Middle East, and the Far East
•Be sure that attached devices are electrically rated to operate with the power available
in your location.
•Depending on your product, use only a supplied power adapter or approved power
cable:
If your product uses a power adapter:
-If you were not provided with a power adapter, contact your local NETGEAR
reseller.
-The power adapter must be rated for the product and for the voltage and current
marked on the product electrical ratings label.
If your product uses a power cable:
-If you were not provided with a power cable for your system or for any
AC-powered option intended for your system, purchase a power cable approved
for your country.
-The power cable must be rated for the product and for the voltage and current
marked on the product electrical ratings label. The voltage and current rating of
the cable must be greater than the ratings marked on the product.
•To help prevent electric shock, plug the system and peripheral power cables into
properly grounded power outlets.
Hardware Installation Guide8Introduction
Insight Managed Business Router BR200

•If applicable to your product, the peripheral power cables are equipped with
three-prong plugs to help ensure proper grounding. Do not use adapter plugs or
remove the grounding prong from a cable. If you must use an extension cable, use
a three-wire cable with properly grounded plugs.
•Observe extension cable and power strip ratings. Make sure that the total ampere
rating of all products plugged into the extension cable or power strip does not
exceed 80 percent of the ampere ratings limit for the extension cable or power strip.
•To help protect your system from sudden, transient increases and decreases in
electrical power, use a surge suppressor, line conditioner, or uninterruptible power
supply (UPS).
•Position system cables, power adapter cables, or power cables carefully. Route
cables so that they cannot be stepped on or tripped over. Be sure that nothing rests
on any cables.
•Do not modify power adapters, power adapter cables, power cables or plugs. Consult
a licensed electrician or your power company for site modifications.
•Always follow your local and national wiring rules.
Hardware Installation Guide9Introduction
Insight Managed Business Router BR200

2
Hardware Overview
This chapter describes the router hardware features.
The chapter includes the following sections:
• Front panel with LEDs
• Back panel
• RJ-45 ports for 10/100/1000M BASE-T Ethernet connectivity
• Reset button
10

Front panel with LEDs
The following figure shows the front panel of the model BR200.
Figure 1. Front panel model BR200
The following table describes the LEDs.
Table 1. LEDs on the front panel
DescriptionLED
Solid green. The router is powered on.
Blinking green. The router is booting or shutting down.
Solid amber. The router did not boot successfully.
Blinking amber. A firmware update is in progress.
Off. Power is not supplied to the router.
Power LED
Solid green. The router established an Internet connection but is not processing Internet
traffic.
Blinking green. The router established an Internet connection and is transmitting or
receiving packets.
Solid amber. The router attempted but failed to establish an Internet connection.
Blinking amber. The router is in the process of establishing an Internet connection.
Off. No cable is not connected to the Internet port or the cable is not connected to an
Internet modem.
WAN LED
Solid blue. The router is connected to the cloud server and is set up to be managed by
NETGEAR Insight.
Off. The router is not connected to the cloud server or is set up to be managed by the
local browser UI.
Cloud Connection LED
Currently not in useVPN LED
Solid green. A valid 1 Gbps link is established.
Blinking green. The port is transmitting or receiving packets at 1 Gbps.
Solid amber. A valid 10 Mbps or 100 Mbps link is established.
Blinking amber. The port is transmitting or receiving packets at 10 Mbps or 100 Mbps.
Off. No link is established.
LAN LEDs
Link, speed, and
activity for Ethernet
ports 1 to 4
Currently not in useRightmost LED
Hardware Installation Guide11Hardware Overview
Insight Managed Business Router BR200

Back panel
The following figure shows the back panel of model BR200.
Figure 2. Back panel of model BR200
Figure 3. Back panel of model BR200
From left to right, the back panel contains the following components:
•Recessed Reset button (see Reset button on page 13).
•Four independent 10/100/1000BASE-T RJ-45 LAN ports (see RJ-45 ports for
10/100/1000M BASE-T Ethernet connectivity on page 12) for connections to devices
such as a switch, WiFi access point, ReadyNAS storage system, security camera, and
computer.
•One independent 10/100/1000BASE-T RJ-45 WAN (Internet) port (see RJ-45 ports
for 10/100/1000M BASE-T Ethernet connectivity on page 12) for connection to an
uplink such as a cable or DSL modem.
•DC power receptacle to be used with the power adapter that is provided with the
router.
•On/Off power button.
•Kensington lock for an optional security cable.
RJ-45 ports for 10/100/1000M BASE-T
Ethernet connectivity
All RJ-45 copper ports support autosensing. When you insert a cable into an RJ-45 port,
the router automatically ascertains the maximum speed (10 Mbps, 100 Mbps, or 1 Gbps)
and duplex mode (half-duplex or full-duplex) of the attached device. All ports support
a Category 5e (Cat 5e) cable (or higher-rated Ethernet cable) terminated with an 8-pin
RJ-45 connector.
Hardware Installation Guide12Hardware Overview
Insight Managed Business Router BR200

To simplify the procedure for attaching devices, all RJ-45 ports support Auto Uplink
technology. This technology allows you to attach devices to the RJ-45 ports with either
straight-through or crossover cables.
When you insert a cable into the router’s RJ-45 port, the router automatically performs
the following actions:
•Senses whether the cable is a straight-through or crossover cable.
•For the LAN Ethernet ports, determines whether the link to the attached device
requires a normal connection (such as when you are connecting the port to a
computer) or an downlink connection (such as when you are connecting the port to
a switch or WiFi access point).
•Automatically configures the RJ-45 port to enable communications with the attached
device. The Auto Uplink technology compensates for setting uplink connections
while eliminating concern about whether to use crossover or straight-through cables
when you attach devices.
Reset button
The router provides a Reset button so that you can return the router to its factory default
settings.
CAUTION: This process erases all settings that you configured in the router.
To reset the router to factory default settings:
1. Locate the Reset button on the back panel.
2. Using a straightened paper clip, press and hold the recessed Reset button until the
Power LED lights amber, which takes about five seconds.
3. Release the Reset button
The Power LED starts blinking amber and the configuration is reset to factory default
settings. When the reset is complete, the router reboots. This process takes about
two minutes.
Hardware Installation Guide13Hardware Overview
Insight Managed Business Router BR200

3
Installation
This chapter describes the installation procedures for the router.
Router installation involves the steps that are described in the following sections:
• Step 1: Prepare the site
• Step 2: Protect against electrostatic discharge
• Step 3: Unpack the router
• Step 4: Install the router
• Step 5: Connect the router to a modem
• Step 6: Connect devices to the router
• Step 7: Check the installation
• Step 8: Apply power and check the LEDs
• Step 9: Configure and manage the router
14

Step 1: Prepare the site
Before you install the router, make sure that the operating environment meets the site
requirements that are listed in the following table.
Table 2. Site requirements
RequirementsCharacteristics
Desktop installations. Provide a flat table or shelf.
Wall installations. Use the wall-mount screws that are supplied with the router to attach
the router to a wall.
Pole (or other surface) installations. Use an off-the-shelf 100 mm VESA standard mount
to secure the router to a pole or another surface. The bottom panel of the router provides
four mount holes that are VESA-compliant.
Rack-mount installations. Use a 19-inch (48.3-centimeter) EIA standard equipment rack
that is grounded and physically secure. You also need the rack-mount kit that is supplied
with the router.
Mounting
Install the router in a position that allows you to access the ports and power connector
on the back panel and view the LEDs on the front panel.
Access
Use the DC power adapter that is supplied with the router. Make sure that the AC outlet
in which you plug the power adapter is not controlled by a wall switch, which can
accidentally turn off power to the outlet and the router.
Power source
Route cables to avoid sources of electrical noise such as radio transmitters, broadcast
amplifiers, power lines, and fluorescent lighting fixtures.
Cabling
Temperature. Install the router in a dry area with an ambient temperature between 32ºF
and 122ºF (0ºC and 50ºC). Keep the router away from heat sources such as direct sunlight,
warm-air exhausts, hot-air vents, and heaters.
Operating humidity. The maximum relative humidity of the installation location must
not exceed 90 percent, noncondensing.
Ventilation. Do not restrict airflow by covering or obstructing air inlets on the sides of
the router. Keep at least 2 inches (5.08 centimeters) free on all sides for cooling. The room
or wiring closet in which you install the router must provide adequate airflow.
Operating conditions. Keep the router at least 6 feet (1.83 meters) away from the nearest
source of electromagnetic noise, such as a photocopy machine.
Environmental
Hardware Installation Guide15Installation
Insight Managed Business Router BR200

Step 2: Protect against electrostatic
discharge
WARNING: Static electricity can harm delicate components inside your system. To
prevent static damage, discharge static electricity from your body before you touch any
of the electronic components, such as the microprocessor. You can do so by periodically
touching an unpainted metal surface on the router.
You can also take the following steps to prevent damage from electrostatic discharge
(ESD):
•When unpacking a static-sensitive component from its shipping carton, leave it in
the antistatic package until you are ready to install it. Just before unwrapping the
antistatic package, discharge static electricity from your body.
•Before moving a sensitive component, place it in an antistatic container or package.
•Handle all sensitive components in a static-safe area. If possible, use antistatic floor
pads, workbench pads, and an antistatic grounding strap.
Step 3: Unpack the router
The following figure shows the package contents for model BR200.
Figure 4. Router package contents model BR200
Hardware Installation Guide16Installation
Insight Managed Business Router BR200

Check the contents of the boxes to make sure that all items are present before installing
the router.
To check the package contents:
1. Place the container on a clean flat surface, and cut all straps securing the container.
2. Unpack the hardware from the boxes by carefully removing the hardware and placing
it on a secure and clean surface.
3. Remove all packing material.
4. Verify that the package contains the following items:
•BR200 router
•DC power adapter (varies by region)
•Wall-mounting screws and anchors
•Rack-mounting brackets
•Rack-mounting screws and washers
•Installation guide
•Rubber footpads for tabletop installation
5. If any item is missing or damaged, contact your local NETGEAR reseller for
replacement.
Step 4: Install the router
You can place the router on a flat surface, attach it to a wall, or install it in a standard
19-inch (48.26-centimeter) network equipment rack.
You can also use any off-the-shelf 100 mm VESA standard mount to secure the router
to a wall, a pole, or another surface.
Install the router on a flat surface
The router ships with four self-adhesive rubber footpads.
To install the router on a flat surface:
Stick one rubber footpad on each of the four concave spaces on the bottom of the
router.
The rubber footpads cushion the router against shock and vibrations. They also
provide ventilation space between stacked routers.
Hardware Installation Guide17Installation
Insight Managed Business Router BR200

Install the router in a rack
To install model BR200 in a rack, you need the 19-inch rack-mount kit supplied with
model BR200.
To install model BR200 in a rack:
1. Attach the supplied mounting brackets to the side of the router.
2. Insert the small screws provided in the product package through each bracket and
into the bracket mounting holes in the router.
The package provides eight small screws, four for each side.
3. Tighten the screws with a No. 2 Phillips screwdriver to secure each bracket.
4. Align the mounting holes in the brackets with the holes in the rack, and insert two
pan-head screws with nylon washers through each bracket and into the rack.
5. Tighten the screws with a No. 2 Phillips screwdriver to secure mounting brackets to
the rack.
Wall-mount the router
The bottom panel of model BR200 provides four VESA mount holes that allow you to
mount the router to a wall. The router ships with wall-mount screws and anchors that
you can secure to a wall and attach the router to. We recommend that you use all four
screws for greater stability and correct positioning.Because of the hardware differences
between these models, the wall-mounting procedures also differ.
Hardware Installation Guide18Installation
Insight Managed Business Router BR200

Wall-mount the router horizontally You can mount model BR200 horizontally
to a wall with the cables either at the bottom or top of the router.
To mount model BR200 horizontally to a wall:
1. Locate the four holes on the bottom panel of the router.
2. Mark the four mounting holes on the wall where you want to mount the router.
The four mounting holes must be in a square at precise distances of 4 inches
(100 mm) from each other. In the following figure, each green arrow represents
100 mm.
3. Drill holes into the wall for four anchors in which you will insert M4 x L25 mm screws.
The screws and anchors are in the router package.
4. Insert the anchors into the wall and tighten the screws with a No. 2 Phillips screwdriver.
Leave about ¼ inch (6 mm) of each screw protruded from the wall so that you can
insert the screws into the holes on the bottom of the router.
Hardware Installation Guide19Installation
Insight Managed Business Router BR200

5. Line up the holes on the bottom panel of the router with the screws in the wall and
mount the router to the wall with the cables either at the bottom (see the left figure)
or top (see the right figure) of the router.
Wall-mount the router vertically You can mount model BR200 vertically to a wall
with the cables either at the left or right of the router.
To mount model BR200 vertically to a wall:
1. Locate the four holes on the bottom panel of the router.
2. Mark the four mounting holes on the wall where you want to mount the router.
Hardware Installation Guide20Installation
Insight Managed Business Router BR200