NETGEAR Arlo Go User manual

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Arlo Go Quick Start Guide

32
What’s Included
Rechargeable
battery
Arlo Go camera with
Arlo mobile SIM card
Power adapter
Mount
Mount screws
Welcome
Thank you for choosing Arlo Go.
Getting started is easy.

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Get the Arlo App
arlo.netgear.com
Insert the Battery
Into Your Arlo Go Camera
For the best experience, download the Arlo app for your smartphone
by scanning this QR code.
If power is available, you can plug your camera in and use it in
powered mode. We recommend that you insert the battery into your
Arlo Go camera even if you plan to power the camera using the power
adapter.
Note: Arlo Go cameras are shipped with SIM cards installed and activated. The
SIM card comes with enough minutes of video for you to see how the
camera works.
¾To insert the battery:
1. Unlock the battery compartment by pressing and holding the
latch.
2. Gently pull the battery door back to open the compartment.

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3. If you plan to store video recordings on an
SD card, insert the SD card now.
The camera comes with an SD card slot
that supports SD cards (sold separately)
with a capacity of up to 32 G of storage. If
you inserted an SD card and your camera
is oine, the camera recordings are stored
on the SD card.
Note: You must insert the SD card before powering
the camera on.
4. Align the battery contacts.
5. Insert the battery.
6. Close the battery door.
Use the Arlo app and your Arlo account to set up your Arlo Go camera.
If you already set up an Arlo account, you can add the Arlo Go camera
to your account.
During setup, your Arlo Go camera must be connected to the Arlo
mobile network.
Note: This requires that you are using a compatible device and a mobile
service plan. Arlo mobile service leverages AT&T’s nationwide network.
After you add your Arlo Go camera to your Arlo account, you can
place the Arlo Go camera anywhere in Arlo mobile’s network coverage
area.
For information about optimizing mobile connectivity, scan this QR
code or visit http://tinyurl.com/jyoysqo.
SD card slot
Set Up Your Arlo Go Camera

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¾To create a new Arlo account:
1. Launch the Arlo app from your smartphone, tap New System
Setup, and select Arlo Go.
If you are using a computer, visit arlo.netgear.com.
2. Follow the onscreen instructions.
¾To add an Arlo Go camera to an existing Arlo account:
1. If you already set up an Arlo account, log in, and click or tap Add
Device.
2. Follow the onscreen instructions.
Note: You must select an Arlo subscription plan either during the setup
process or once you’ve used the video minutes that came with your
camera. Arlo sends email and app notifications when you’re getting
near the end of the video minutes that came with the camera.
Note: You must select an Arlo subscription plan either during the setup
process or once you’ve used the video minutes that came with your
camera. Arlo sends email and app notifications when you’re getting
near the end of the video minutes that came with the camera.

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You can place your camera on a flat surface or mount it.
¾To mount the camera on a wall:
1. Place the wall plate and secure it with three screws.
2. Attach the camera to the wall plate.
If you’re mounting the camera to drywall, be sure to use the
included plastic drywall anchors.
Place Your Camera

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The Arlo Go battery is partially charged when it leaves the factory.
¾To recharge the battery:
1. Connect the power adapter to the camera.
Caution: You must use an Arlo Go power adapter to charge the
battery. Do not try to power the camera or charge the battery
with any power adapter other than the one provided with the
Arlo Go camera.
2. Plug the power adapter into an electrical outlet.
The camera LED lights solid blue for two seconds when the camera
battery is fully charged.
The Arlo Go camera is designed to connect to the Arlo mobile network.
The Arlo mobile network uses the AT&T network.
Connecting to the camera through the cloud requires that you are using
a compatible device and that your Internet connection is active. Coverage
and service are not available everywhere.
During setup, the Arlo app uses the mobile network to find your Arlo Go
camera so that you can add the camera to your Arlo account.
Charge Your Arlo Go Battery Arlo Go Access and Cloud Storage

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After setup, the Arlo Go camera uses the mobile network to send
recordings to the cloud storage associated with your Arlo account.
You’re Done!
Congratulations! Your Arlo Go camera is set up and ready to go.
To view useful tutorial videos, find troubleshooting tips, or get support,
visit support.arlo.com.
Solid amber
No SIM card is inserted
or the SIM card is
damaged.
Fast blinking amber
The camera connected
to the cellular network
but it cannot connect
to the cloud.
For more information,
visit http://tinyurl.com/
h8csb5a or scan this
QR code:
Very slow blinking
blue
The camera is powering
on.
Slow blinking blue
The camera is ready to
scan the QR code.
Fast blinking blue
The camera is
connected to the cloud.
Slow blinking amber
Mobile network
coverage is not
available.
Blinking amber and
purple
The SD card type is
invalid.
Camera LED Guide
Blinking blue and
purple
The camera is
connecting to the
network and the cloud.
Blinking amber and
blue
The camera is receiving
a firmware upgrade.

©NETGEAR, Inc., NETGEAR, the NETGEAR Logo, and Arlo are trademarks of NETGEAR,
Inc.
Compliance
For the current EU Declaration of Conformity, visit
http://kb.netgear.com/app/answers/detail/a_id/11621/.
For regulatory compliance information, visit
http://www.netgear.com/about/regulatory/.
NETGEAR INTL LTD
Building 3, University Technology Center
Curraheen Road, Cork, Ireland
350 East Plumeria Drive
San Jose, CA 95134 USA
March 2017