NETGEAR VMS4130-100EUS User manual

November 2018
202-11683-06
Arlo Technologies, Inc.
2200 Faraday Ave. Suite 150
Carlsbad, CA 92008 USA
Arlo Pro
HD Security Camera System
User Manual
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2
Support
For product updates and web support, visit http://www.arlo.com/en-us/support/.
Trademarks
© Arlo Technologies, Inc. Arlo, Arlo logo, and Every Angle Covered are trademarks of Arlo Technologies, Inc. Other trademarks are
for reference purposes only.
Compliance
For regulatory compliance information including the EU Declaration of Conformity, visit www.arlo.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.

3
Contents
1. Set Up Your System 7
Insert the Battery Into Your Camera..............................................................................................................7
Get the Arlo App....................................................................................................................................................................................8
Connect Your Base Station to the Internet.......................................................................................8
Arlo Pro Base Station LEDs................................................................................................................................................9
Arlo Pro Camera LED..................................................................................................................................................................10
Add an Arlo Pro Camera to an Existing Arlo Account.....................................................12
Sync Your Cameras With the Base Station.......................................................................................12
Arlo Pro Firmware Updates...........................................................................................................................................13
Place or Mount Your Cameras..................................................................................................................................13
Choose a Good Spot for Your Arlo Pro Camera.........................................................................14
Position Your Camera to Optimize Its Field of View..........................................................15
Position Mode.........................................................................................................................................................................................16
Recharge Your Arlo Pro Battery...........................................................................................................................17
Add a Camera From Another Arlo Account.......................................................................................18
2. View Your Content 19
View the Devices Page...........................................................................................................................................................19
View Camera Feeds......................................................................................................................................................................20
Pan and Zoom Video....................................................................................................................................................................20
Record Clips From Live Video.....................................................................................................................................21
Take a Snapshot From Live Video.......................................................................................................................21
Talk and Listen......................................................................................................................................................................................22
Control the Camera Feed Image..........................................................................................................................22
Cloud Recording.................................................................................................................................................................................24
View Recordings and Snapshots..........................................................................................................................25
Share and Manage Library Recordings....................................................................................................27

4
3. USB Device Storage With Arlo Pro 30
Connect a USB Storage Device..............................................................................................................................30
View the USB Storage Device Status..........................................................................................................31
Safely Eject and Remove a USB Storage Device....................................................................31
View Video Clips on a USB Storage Device........................................................................................33
Change the USB Storage Device Overwrite Setting.......................................................33
Format a USB Storage Device..................................................................................................................................34
Turn on Recording for a USB Storage Device..............................................................................35
Stop Recording Onto a USB Storage Device..................................................................................36
4. Personalize Your System 37
Name Your Camera.......................................................................................................................................................................37
Profile Settings.....................................................................................................................................................................................37
Grant Access to Friends......................................................................................................................................................39
5. Modes, Rules, and Smart Alerts 42
Modes....................................................................................................................................................................................................................42
Rules........................................................................................................................................................................................................................43
Select a Mode.........................................................................................................................................................................................43
Change Motion Sensitivity...............................................................................................................................................45
Automatically Stop Recording When Motion Stops...........................................................46
Change Audio Sensitivity....................................................................................................................................................46
Add a Rule That Includes a Siren Trigger..............................................................................................47
Manage Alerts........................................................................................................................................................................................48
Set Up Geofencing.........................................................................................................................................................................49
Geofencing With Multipe Mobile Devices.............................................................................................50
Geofencing Accuracy...............................................................................................................................................................51
Geofencing First In, Last Out......................................................................................................................................52
Schedule Your Camera Rules......................................................................................................................................52
Add a Mode..................................................................................................................................................................................................55
Add a Mode With Dierent Rules for Each Camera..........................................................56

5
6. Settings 59
Turn the Arlo App Fingerprint ID Login On and O.............................................................59
Change the Time Zone............................................................................................................................................................59
Camera Settings................................................................................................................................................................................60
Audio Settings........................................................................................................................................................................................62
Base Station Settings..............................................................................................................................................................64
View Device Information.....................................................................................................................................................68
Restart the Camera.....................................................................................................................................................................68
Remove a Camera From Your Account......................................................................................................69
7. Manage Your Subscription Plan 70
Subscription Plans.........................................................................................................................................................................70
Upgrade to a Paid Subscription Plan............................................................................................................70
8. Arlo Connect 71
Use Arlo With IFTTT......................................................................................................................................................................71
Use Arlo Cameras With SmartThings............................................................................................................71
Use Arlo With Stringify...........................................................................................................................................................71
9. Use SmartThings With Arlo Cameras 73
Prepare Arlo to Work With SmartThings................................................................................................73
Integrate Your Arlo Cameras With the SmartThings App.......................................74
Adjust the Motion Sensitivity Level................................................................................................................75
Adjust Push Notifications..................................................................................................................................................76
10. FAQs and Troubleshooting 77
Battery FAQs............................................................................................................................................................................................77
Manage Bandwidth for Streaming...................................................................................................................78
Can’t See Video Streams in a Browser......................................................................................................79
Not Receiving Push Notifications.......................................................................................................................80
Verify That the Arlo Base Station Is Online......................................................................................82
Base Station Is Oine.............................................................................................................................................................82

6
Signal Strength....................................................................................................................................................................................84
Reset the Arlo Base Station to Factory Settings.................................................................85
11. Rechargeable Battery Safety 86
Safety Rules for Arlo Pro Rechargeable Batteries............................................................86
Safety Rules for Arlo Pro Charging Station.....................................................................................87

7
1. Set Up Your System
Setting up your Arlo Pro system involves these steps:
• Insert the battery into your camera.
• Get the Arlo app.
• Connect your base station.
• Get an account.
• Sync your cameras to the base station.
• Place your cameras.
Insert the Battery Into Your Camera
¾To insert the battery into your camera:
1. Unlock the battery compartment by pressing and holding the latch.
2. Gently pull the battery door back to open the compartment.
3. Align the battery contacts.
4. Insert the battery.
5. Close the battery door.
Note: The Arlo Pro battery is partially charged when it leaves the factory.
For more information, see Safety Rules for Arlo Pro Rechargeable Batteries on
page 83.

8
Set Up Your System
Get the Arlo App
For the best experience, download the Arlo app for your smartphone by scanning
this QR code or searching for Arlo in the app store.
Note: If you already use the Arlo app, make sure that you are using the latest version. To
find out if an update is available, go to the app store and search for Arlo.
Connect Your Base Station to the Internet
The base station connects to your home network and allows you to view your
camera streams from anywhere.
¾To connect your base station to the Internet:
1. Connect the base station to your
router using an Ethernet cable.
2. Connect the AC adapter to the base
station and plug it in.
https://my.arlo.com/#/login

9
Set Up Your System
3. Turn the base station on by pressing the On/O button.
The Power LED and Internet LED on the front of the base station light green in
about two minutes.
Your base station is set up.
Arlo Pro Base Station LEDs
See the following list for explanations for green, amber, and blinking LEDs:
Green
The base station
is powered on.
Blinking green
A firmware update
is in progress. DO
NOT TURN OFF THE
BASE STATION OR
CAMERAS.
O
The base station
is powered o.
Green
The base station
is connected to
the Internet.
Amber
The base station is
connected to the
router but did not
get an Internet
connection.
O
The base station is
not connected to
your router.
Green
Cameras are
connected to the
base station.
Blinking green
The base station
is attempting
to sync with a
camera.
Blinking amber
A camera is too
far from the base
station. Signal
strength is weak.
O
No cameras are
detected.
Amber
The base station
is booting.
Power Internet Camera
Blinking green
The base station
is sending or
receiving data
over the Internet.

10
Set Up Your System
Arlo Pro Camera LED
The LED on the camera lights when the camera is powered on. The LED changes
color and blinks depending on the battery charge and to indicate the status of
activities such as syncing the camera and updating the camera firmware.
See the following table for explanations for the Camera LED.
Camera
LED
Color and Action Meaning
Solid blue The camera is connected to the Quick Charge 9v power
adapter and is fully charged.
Fast blinking blue for 3
seconds
The camera is connected to the Quick Charge 9v power
adapter and is charging.
Fast blinking blue for 10
seconds
The camera synced to the base station.
Solid amber The camera is booting.
Blinking amber once per
minute
Low battery (15% or less)
Fast blinking amber for 3
seconds
The camera is not charging. It is connected to a 5v charger
instead of the Quick Charge 9v power adapter that came in
the package with the camera.
Fast blinking amber for 10
seconds
The camera failed to sync to the base station.
Blinking blue and amber A firmware update is in progress. DO NOT TURN OFF THE
CAMERA.

11
Set Up Your System
Get an Account
¾To set up an Arlo account:
1. Tap the Arlo icon on your mobile device.
If you are using a computer, enter https://my.arlo.com/#/login in the address bar
of a browser.
If you are using a mobile device that supports Touch ID®, you are prompted to
enable Touch ID or skip.
2. To use Touch ID, tap Enable Touch ID.
If you tap Skip, you can turn on the Arlo app fingerprint ID login later. See Turn
the Arlo App Fingerprint ID Login On and O on page 55.
3. Tap or click New to Arlo?.
4. Select Arlo (Wire-Free).
5. After the app discovers your device, select your base station’s serial number
from the menu.
6. Select your time zone from the menu.
7. Tap or click Continue.
8. Complete the required fields for account setup.
9. Tap or click Continue.
10. Select a subscription plan.
Note: For more information, see Subscription Plans on page 66.
Your Arlo account is set up. The Basic subscription plan supports up to five synced
cameras. You can upgrade to a paid subscription plan to support more cameras.

12
Set Up Your System
Add an Arlo Pro Camera to an Existing Arlo Account
¾To add an Arlo Pro camera to an existing Arlo account:
1. Tap the Arlo icon on your mobile device.
If you are using a computer, enter https://my.arlo.com/#/login in the address bar
of a browser.
2. Tap or click Add Device.
3. Follow the onscreen instructions.
Sync Your Cameras With the Base Station
¾To sync your cameras:
1. Place the camera one to three feet (30 –100 centimeters) of the base station.
Note: Cameras must be synced one at a time.
2. Press the Sync button on the top of the
base station for about two seconds and
then release the button.
3. Wait for the Sync status LED to blink green.
4. Press the Sync button on top of the
camera for about two seconds and then
release the button.

13
Set Up Your System
The LED on the camera LED lights blue and blinks rapidly to confirm syncing.
The camera is ready for viewing.
The LED lights amber and blinks rapidly for 10 seconds if the sync is not
successful. You must repeat the sync process.
5. Repeat for each camera.
Arlo Pro Firmware Updates
During initial setup, when you add the base station to your Arlo account, the Arlo
Pro system checks for firmware updates. After you sync the first Arlo Pro Camera, if
firmware updates are available, your devices automatically update.
After a base station firmware update, the base station reboots and connects to
the Internet.
When a camera firmware update is in progress, the LED on the camera blinks
alternating blue and amber. After this, the LED is o for one to two minutes while
the camera installs the firmware.
Important: Do not open the battery door while the camera is updating and
installing firmware. After the camera firmware update completes, the camera syncs
to the base station again and the camera LED blinks blue rapidly for 10 seconds.
Place or Mount Your Cameras
You can place your camera on a shelf or
other flat surface, or you can mount it to
the wall.
Note: Use the Arlo app in Position mode to
help aim the camera. See Position Mode on
page 16.

14
Set Up Your System
¾To mount your camera to the wall:
1. Fasten the mounting screw into the
wall, and hang the magnetic mount
from the screw.
2. If you’re mounting the camera to
drywall, be sure to use the plastic
drywall anchors that are provided.
Note: You can also use double-sided tape
instead of screws.
Choose a Good Spot for Your Arlo Pro Camera
Place your Arlo Pro camera in a location with a clear, unblocked field of view and
with a good wireless signal to the base station.
It’s important to keep distance in mind when placing your Arlo Pro cameras:
• Maximum. Place your camera a maximum of 300 feet (90 meters) from the base
station. The maximum line-of-sight range of 300 feet is reduced by each wall,
ceiling, or other major obstruction between the camera and base station. The
following materials reduce signal strength the most:
• Unusually thick walls and ceilings
• Brick
• Concrete
• Stone
• Ceramic
• Glass, especially mirrors
• Metal
• Large quantities of water, such as the water in a fish tank or water heater
Note: Note: Check the Camera LED on the base station. If it’s blinking amber, the base
station detects a low data rate, a sign that a camera is too far from the base station.
• Minimum. Place your Arlo cameras at 10 feet (300 centimeters) away from the
base station, and allow at least 6½ feet (2 meters) between cameras. Follow these
guidelines to prevent WiFi signals between the devices from interfering with each
other.

15
Set Up Your System
Position Your Camera to Optimize Its Field of View
Your Arlo Pro camera has a 115-degree field of view. The green areas in the
following illustrations show the camera’s field of view. horizontally and vertically
When positioning your Arlo Pro 2 camera, keep these tips in mind:
• Keep active locations in the camera’s field of view. Position your camera so
that the space that you want to monitor is within the camera’s field of view.
• Do not block the camera’s field of view. Make sure that no walls, tables, or
other objects are too close to your camera.
• Aim with the cloud. Use Arlo’s Position mode to send video to the cloud as
quickly as possible. This allows you to aim the camera while watching the video
feed on your Arlo smartphone app to make near real-time adjustments to the
camera’s position. Go to your camera’s Settings to turn on Position mode. After
the camera is in place, you can turn o Position mode, or it automatically turns
o after five minutes. For more information, see Position Mode on page 16.
• Elevate your camera. Mount your Arlo motion-detection camera at least 7
feet (2 meters) above the floor and aim it slightly downward for the best sensor
performance.

16
Set Up Your System
• Make sure that side-to-side trac crosses Arlo’s field of view. Arlo’s
motion sensor is much more sensitive to side-to-side movement across its field
of view than to movement directly toward or away from the camera. The best
area for motion detection is 5 feet to 20 feet (1.5 to 6 meters) from the camera
position.
You can use the Motion Detection Test to verify if motion can be detected in a
camera’s current placement. The camera’s LED flashes amber when motion is
detected. Go to your camera’s Settings to turn on the Motion Detection Test.
Position Mode
Position mode is available only when the camera is not streaming, recording motion,
or in Motion Detection mode.
¾To place your camera in Position mode:
1. Tap the Arlo icon on your mobile device.
If you are using a computer, enter https://my.arlo.com/#/login in the address bar
of a browser.
If you are using a mobile device that supports Touch ID, you are prompted to
enable Touch ID or skip.
2. Tap or click Settings.
The Settings page displays.
3. Under Camera Settings, select the camera to position.
4. Tap or click Position Mode.
The camera starts streaming video.

17
Set Up Your System
Note: In Position mode, the camera streams video as fast as possible, without buering,
so that you can aim the camera while watching on a smartphone and make near real-time
adjustments to the camera position. This means that you might see lower-quality video
while the camera is in Position mode.
Recharge Your Arlo Pro Battery
The Arlo Pro battery is fully charged when it leaves the factory.
¾To recharge the battery:
1. Place the camera indoors.
If you are using the camera outside, bring it inside while charging the battery.
2. Connect the power adapter cable to the camera power adapter.
Note: You must use an Arlo Pro power adapter to charge the battery.
3. Connect the other end of the adapter cable to the camera.
4. Plug the power adapter into an electrical outlet.
The camera LED lights solid blue when the camera battery is fully charged.
Note: You can buy spare Arlo Pro rechargeable batteries and charge them in the Arlo
Charging Station (sold separately). For uninterrupted Arlo Pro camera use, we recommend
that you keep a fully charged spare battery on hand.

18
Set Up Your System
Add a Camera From Another Arlo Account
¾To add a camera from another Arlo account:
1. Tap the Arlo icon on your mobile device.
If you are using a computer, enter https://my.arlo.com/#/login in the address bar
of a browser.
The Devices page displays.
2. Log in to the old Arlo account.
3. Tap or click Settings.
The Settings page displays.
4. Tap or click My Devices.
A list of devices displays.
5. Tap or click the camera.
The settings for the camera display.
6. Scroll down and Tap or click Remove Device.
The camera is removed from your account.
7. Log out of the Arlo app.
8. Sync the camera to the base station.

19
2. View Your Content
Videos recorded by your camera are stored in a library. You can view your recordings
and snapshots, mark them as favorites, and search using the filter.
View the Devices Page
When you launch the Arlo app, the Devices page displays.
Live Feed
Icon
Tap or click Live to display Camera Icon Display is based on the mode and
camera setup
Pause. Audio detection is on
Record video manually. Motion detection is on
Snapshot. WiFi signal
Brightness. USB device storage
Microphone. Start using Talk and Listen. Battery
Speaker. Mute the audio.
Full screen.
Camera name
Camera feed
Camera icons
Select devices
New recordings
Snapshot and
video library
Detection
modes
Settings

View Your Content
20
View Camera Feeds
You can view your camera feeds at any time.
¾To view camera feeds:
1. Tap the Arlo icon on your mobile device.
If you are using a computer, enter https://my.arlo.com/#/login in the address bar
of a browser.
The Devices page displays. The icons above each camera feed depend on the
rules in the currently selected mode and how the camera is connected. For
information about these icons, see View the Devices page on page 19.
2. To view and listen to a live feed, tap or click Live on the camera feed image.
A row of live feed icons displays below the live stream image for the camera.
3. To stop viewing and listening to the live feed, tap or click the Pause icon.
Pan and Zoom Video
You can pan and zoom to focus in on the high-def details of any live or recorded
video. Just pinch and drag any image as you do with photos on your smartphone.
¾To pan and zoom video:
1. Tap the Arlo icon on your mobile device.
If you are using a computer, enter https://my.arlo.com/#/login in the address bar
of a browser.
The Devices page displays.
2. Tap or click Library.
The calendar displays on the top of the page.
3. Tap or click any live video or prerecorded video from your Arlo library.
4. To pan and zoom using a mobile device, do the following:
• To zoom in and out of the video, use the pinch gesture.
• To move around the zoomed-in frame, touch and drag.
5. To pan and zoom using a computer, do the following:
• To zoom in and out, click the Zoom icon.
• To move around in the frame, use your mouse button.