NETGEAR Arlo Q Plus User manual

Quick Start Guide

Welcome
Thank you for choosing Arlo Q Plus.
Getting started is easy.

4
What’s Included
Arlo Q Plus
camera
4 mounting
screws
micro USB
2.0 cable
USB power
adapter
wall-mount
plate
TOP
PoE adapter

5
3 Ways to Connect Your Camera
You can connect your Arlo Q Plus camera to the Internet in any
of three dierent ways:
• Power over Ethernet (PoE). Connect the Arlo Q Plus
camera to a PoE switch using the included PoE adapter if
you want to power and connect the camera to the Internet
with a single cable.
• WiFi. Connect the Arlo Q Plus camera to your router using
WiFi and power the camera with the included micro USB
cable and power adapter.
• Ethernet. Connect the Arlo Q Plus camera to your router
with Ethernet, but power the camera with the included
micro USB cable and power adapter.

6
Connect With PoE
1. Connect the PoE adapter to the camera.
2. Connect your own Ethernet cable to the PoE adapter.
3. Connect the other end of the Ethernet cable to your PoE
switch.
4. Go to Get the App on page 10 to continue installing your
camera.
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7
Connect With WiFi
1. Connect the micro USB cable that was included with your
Arlo Q Plus camera to the larger half of the connector on
the back of the camera.
2. Connect the other end of the micro USB cable to the power
adapter.
3. Plug the USB adapter into a wall socket and wait for the
camera LED to blink amber.
4. Go to Get the App on page 10 to continue installing your
camera.
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8
Connect With Ethernet
1. Connect the PoE adapter to the back of your camera.
2. Connect your own Ethernet cable to the PoE adapter.
3. Connect the other end of the Ethernet cable to an Ethernet
switch or a router.
4. Connect the included micro USB cable to the side of the PoE
adapter.
5. Connect the other end of the micro USB cable to the USB
power adapter.
6. Plug the USB adapter into a wall socket.
7. Go to Get the App on page 10 to continue installing your
camera.

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2
4
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10
Get the App
For the best experience, download the Arlo Q Plus app for your
smartphone by scanning this QR code or searching for “Arlo” in
the app store.
arlo.netgear.com

11
Get a New Account
Already have an account? See Add Devices to an Existing
Account on page 12.
Launch the app from your
smartphone and tap the New
System Setup button. Follow
the onscreen instructions.
Available AFTER beta
Or from a computer, visit
arlo.netgear.com and click the
New System Setup button.
Select Arlo Q Plus.

12
Add Devices to an Existing Account
1. Launch the Arlo Q Plus app and log in to your account.
2. Tap the Add Device button, select Arlo Q Plus, and follow
the onscreen instructions.

13
Connect Your Camera
Follow the onscreen instructions from either the Arlo Q Plus
app or from a computer to connect your camera directly to your
router.
Note: If you own an Arlo wire-free system, do not connect your
Arlo Q camera to the Arlo base station.

14
Place Your Camera
You can place your camera on a shelf or other flat surface, or
you can mount it on the wall.
Note: The camera base and the PoE adapter
each include a magnet that can help
position the camera and the adapter
on metal surfaces.

15
If you are mounting the camera on a wall, place the wall plate
and secure it in place with four screws.
Slide the camera into the wall plate.

16
You’re Done!
Congratulations! Your Arlo Q Plus camera is set up and ready
to go.
For information about the SD card slot, refer to the Arlo Q Plus
User Manual available at
downloads.netgear.com/files/arlo/arlo_q_um_en.pdf.
To view useful tutorial videos, find troubleshooting tips, or get
support, visit support.arlo.com.

17
Camera LED Guide
Solid blue
The camera is
powered on and is
connected to Arlo
servers.
Slow blinking
blue
The camera is
connecting to a
WiFi network.
Fast blinking
amber
The camera is not
connected to a
WiFi network yet.
Solid amber
The camera is
booting.
O
The camera is
powered o.
Solid purple
The camera is
connected to a WiFi
network. However, it
is not connected to
the Internet.
Blinking purple
The camera is too
far away from the
router.
Blinking blue/
amber
A firmware update
is in progress. DO
NOT TURN OFF THE
CAMERA.
Slow blinking
amber
The camera is
powered on and is
ready for setup.
Fast blinking
blue
The camera is
connecting to Arlo
servers.

Notes

©NETGEAR, Inc., NETGEAR, the NETGEAR Logo, and Arlo are trademarks of
NETGEAR, Inc.
Compliance
For the current EU Declaration of Conformity, visit
kb.netgear.com/app/answers/detail/a_id/11621/.
For regulatory compliance information, visit
netgear.com/about/regulatory/.
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July 2016
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