Netopia 3347NWG-VGx Instruction Manual

Preferred Advantage®DSL
Quick Start
Installation Guide
Netopia® 3347NWG-VGX Wireless ADSL Gateway
Microsoft®Windows®95/98/2000/ME/XP/NT 4.0
NADSL_704_6.9

Welcome to McLeodUSA!
We look forward to helping you communicate more effectively with data and
Internet services from McLeodUSA. Your DSL service has already been processed
and is scheduled for installation within the next few days.
So you can prepare for your DSL installation, we have enclosed the McLeodUSA
Preferred Advantage®DSL Quick Start Installation Guide that provides
step-by-step instructions for installing your new DSL router.
DSL is a revolutionary service that allows McLeodUSA to provide high-speed,
cost-effective data solutions. And while DSL is a cutting-edge technology, it can
be limited by two primary factors:
• The condition of the telephone lines to your location
• The distance between the Central Office and your location
Before processing your order, we thoroughly researched the lines to your location
in order to prevent unnecessary surprises. In a small percentage of cases, the
exact DSL performance and availability cannot be determined until the time of
installation. If you have any questions about the performance of your DSL service
at any time, our DSL Help Desk is at your service 24 hours a day, 7 days a week at
888-849-0640, or email [e-mail].
Thank you for choosing McLeodUSA.

IMPORTANT NOTE: This guide portrays the typical flow of the installation
process. Please read the instructions before installing the gateway. Some
computer or network configurations may cause software windows to appear
that are not depicted in this guide. Please read and follow the instructions on
those screens to continue the installation process. Verify that you are installing
your DSL equipment after the “Service Completion Date” given to you when
you ordered your DSL Internet service.
MCLEODUSA INCORPORATED AND AFFILIATES HAVE NO RESPONSIBILITY
FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE THAT MAY RESULT
FROM YOUR INSTALLATION OF DSL EQUIPMENT AS DISCUSSED IN THIS
GUIDE. MCLEODUSA AND ITS AFFILIATES SPECIFICALLY DISCLAIM ANY
LIABILITY FOR SUCH INJURY OR DAMAGE. BY PROCEEDING WITH THIS
INSTALLATION, YOU ASSUME ALL RISK OF PERSONAL INJURY OR
PROPERTY DAMAGE.
© 2004 McLeodUSA Incorporated. All rights reserved. McLeodUSA, the
McLeodUSA logo and Preferred Advantage are trademarks of McLeodUSA. All
other trademarks are the property of their respective owners.

Quick Start Installation Guide
Contents
Section 1: Contents of Your DSL Installation Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Section 2: System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Section 3: Installation of Inside Wiring (If Self-installing) . . . . . . . . . . . . . . . . . . 4
Section 4: Installation of Microfilters and Voice/DSL Line Splitter. . . . . . . . . . . 5
Section 5: Connecting the DSL Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Did I Connect Everything Correctly? . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Additional Resources for Users with Advanced Needs. . . . . . . . . . . 11
Section 6: Configuring Microsoft®Windows®Operating System . . . . . . . . . . . 13
Section 7: McLeodUSA®Customer Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
E-mail and Internet Browser Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Section 8: Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Section 9: Frequently Asked Questions (FAQs). . . . . . . . . . . . . . . . . . . . . . . . . . 26
Section 10: Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Section 1:
Contents of Your DSL Installation Kit
Quantity Item Description
1 Netopia Gateway 3347W
1 Netopia Gateway 3347W CD-ROM
1 Power Supply
1 RJ-11 Telephone Cable (lavender)
1 RJ-45 Ethernet Cable (yellow)
1DSL 2-Line Microfilter
3 DSL Microfilters
1 Voice/DSL Line Splitter
1

2McLeodUSA DSL Help Desk: 888-849-0640 | [email protected]
Section 2:
System Requirements
Before you begin the installation process, please ensure that your system
meets the following requirements:
• Personal computer/workstation — Pentium®-class processor, 166 MHz,
25 MB free disk space, 32 MB RAM.
• Operating system — Windows 95/98/2000/ME/XP or NT 4.0 is
supported. The wireless component and installation wizard can only be
used with Windows 98SE/2000/ME/XP.
• Browser & E-mail client — Each PC should have both an Internet
browser (e.g., Microsoft Internet Explorer, Netscape®Communicator)
and an e-mail client (e.g., Outlook®, Outlook Express, Netscape Mail,
Eudora®) installed prior to performing DSL self-installation.
• Available Ethernet port or wireless Ethernet adapter — Many PCs
come equipped with an Ethernet port. If you do not have an Ethernet
port available, you will need to purchase and install an Ethernet
Network Interface Card (NIC) in each PC. Ethernet NICs can be
purchased at most retail electronic stores where computer accessories
are sold. If you are not sure whether your PC has an available Ethernet
port, please refer to your PC owner’s manual or contact your
PC vendor.
• Ethernet cabling from each PC to the location where the DSL gateway
will be installed — one Ethernet cable is included in this kit and can be
used for connecting one PC if the gateway is placed nearby.
• PC owner’s manual — For reference if necessary.
Additional requirements for Local Area Network (LAN) Systems:
• Available Ethernet port (10/100 Base-T capable) on your Ethernet hub
or switch for expansion.
• Dynamic IP LAN configuration — The DSL gateway has a built-in DHCP
server that will allocate IP addresses to your LAN workstations. The
DHCP server functionality is turned on by default. It is recommended
that you disable any other DHCP servers on your LAN to prevent
conflicts. Section 6: Configuring Microsoft Windows, assumes that you
will use the DHCP server built into the DSL gateway and that you will
enable DHCP on each workstation.

If you prefer to continue using an existing DHCP server, or would prefer
that your LAN workstations operate under a private static IP scheme,
please refer to the Netopia User Guide (located on the Netopia
Gateway CD) for configuration assistance instead of the instructions
in Section 6 of this guide.
• Available wireless adapters — The following adapters can be used to
connect to the DSL gateway: PCMCIA for laptops, PCI for desktop
PCs, or USB adapter for either.
3

4McLeodUSA DSL Help Desk: 888-849-0640 | [email protected]
Section 3:
Installation of Inside Wiring (If Self-installing)
Installation of the inside wiring:
If you have chosen to self-install the DSL service and have not requested
McLeodUSA to perform on-site installation for an additional charge, you will need
to install inside wiring yourself or contact a local vendor to complete the inside
wiring. “Inside wiring” refers to the portion of wire between where McLeodUSA
connects to the building and the DSL gateway.
Inside wiring basics for DSL:
• Standard telephone wiring can be used to carry the DSL line into the
DSL gateway. Special cabling, such as CAT-5 wiring used for Ethernet
LANs, is only required between the gateway and the PC(s).
• Only two wires are used for the DSL line.
• The gateway expects the DSL signal to terminate on the two center
pins of an RJ-45 jack. Your jack must be wired accordingly.
• McLeodUSA terminates the DSL line to a Network Interface Device
(NID) that is located either on the outside of the building or in a
closet/basement. The NID is the same device that connects your
building to all incoming telephone lines. The new DSL line should be
tagged. If you have trouble locating the new DSL line at the NID,
please call 888-847-5316. McLeodUSA can assist you or your vendor
in locating the DSL line.
• If you will be sharing the DSL service over an existing LAN, you will
want to install the wiring and jack near an Ethernet switch or hub with
an available 10/100 Base-T Ethernet port.

Section 4:
Installation of Microfilters and Voice/DSL Line Splitter
The included DSL microfilters are used to prevent possible interference between
the DSL service and standard telephone service.
Install microfilters on all telephone equipment that is connected to the DSL
line including (but not limited to): telephones, Caller ID devices, answering
machines, fax machines, credit card machines and computer modems.
The included voice/DSL line splitter is required when you are connecting a
telephone and the DSL gateway to the same wall jack.
Installing the Microfilters:
1Disconnect the telephone line cord from the wall jack.
2Plug the microfilter into the jack.
3Plug the telephone line cord into the female end of the microfilter.
NOTE: Repeat these steps for all additional telephones or other devices that
share the DSL phone line. Make sure a microfilter is NOT installed between the wall
jack and the DSL gateway. The Installation Kit contains three microfilters. Should
you require additional microfilters, you can obtain them at most electronics or
computer retail stores.
If you have a 2-line telephone, connect the 2-line microfilter on the jack with the
DSL gateway.
5
Microfilter
Telephone Wall Jack

Section 4:
Installation of Microfilters and Voice/DSL Line Splitter continued
Installing the Voice/DSL Line Splitter:
Use the following steps to install the voice/DSL line splitter if you will be
connecting a telephone and the DSL gateway to the same wall jack:
1Remove the telephone line cord from the wall jack.
2Plug the male end of the voice/DSL line splitter into the wall jack.
3Install a microfilter in one of the female ports of the line splitter.
4Plug the line cordfrom the telephone into the microfilter.
5Plug the line cord from the gateway into the remaining open port of
the line splitter.
NOTE: When using a voice/DSL line splitter, ensure that the DSL gateway and
telephone will work properly by verifying the following:
• The microfilter is installed between the line splitter and the telephone.
• The microfilter is NOT installed between the line splitter and the DSL
gateway. (Refer to the image above.)
NOTE: If you have a two-line telephone that will be connected to the same line
as the DSL gateway, you’ll need to use the included two-line microfilter. If you
need additional two-line microfilters, contact your local electronics or computer
retail store.
6McLeodUSA DSL Help Desk: 888-849-0640 | [email protected]
Voice/DSL
Line Splitter
Microfilter
Telephone Wall Jack