Netopia R310 Product information sheet

Netopia
™
R310 ISDN Router
User’s Reference Guide

Copyright
Copyright 2000, Netopia, Inc. v.0300
All rights reserved. Printed in the U.S.A.
This manual and any associated artwork, software and product designs are copyrighted with
all rights reserved. Under the copyright laws such materials may not be copied, in whole or
part, without the prior written consent of Netopia, Inc. Under the law, copying includes
translation to another language or format.
Netopia, Inc.
2470 Mariner Square Loop
Alameda, CA 94501-1010
U.S.A.
Part Number
For additional copies of this electronic manual, order Netopia part number 6161079-PF-02
Printed copies
For printed copies of this manual, order Netopia part number TER310/Doc
(P/N 6161079-00-02)

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Configuration options for your Netopia R310 ISDN Router..............1
1. Small Office connection to the Internet........................... 2
2. Small Office connection to the Internet........................... 3
3. Direct Connection to a Corporate Office (Telecommuter) .. 4
4. Configured to accept incoming dial-up connections.......... 5
Part I: Getting Started
Chapter 1 — Introduction..........................................................1-1
Overview....................................................................... 1-1
Features and capabilities ............................................... 1-1
How to use this guide .................................................... 1-2
Chapter 2 — Making the Physical Connections..........................2-1
Find a location............................................................... 2-1
What you need .............................................................. 2-1
Identify the connectors and attach the cables.................. 2-2
Netopia R310 ISDN Router Back Panel Ports................... 2-3
Netopia R310 ISDN Router Status Lights......................... 2-4
Chapter 3 — Setting up your Router with the SmartStart Wizard3-1
Before running SmartStart ............................................. 3-2
Setting up your Router with the SmartStart Wizard........... 3-3
SmartStart Wizard configuration screens............... 3-3
Easy option.......................................................... 3-4
Advanced option .................................................. 3-8
Sharing the Connection.................................................. 3-9
Configuring TCP/IP on Windows 95, 98, or NT
computers ...........................................................3-9
Welcome to the Netopia R310 User’s Reference Guide . This guide is designed to be your single
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iv User’s Reference Guide
Configuring TCP/IP on Macintosh computers........ 3-12
DNS Proxy and Caching Behavior......................... 3-14
Chapter 4 — Connecting Your Local Area Network.....................4-1
Readying computers on your local network....................... 4-1
Connecting to an Ethernet network.................................. 4-2
Chapter 5 — Console-based Management..................................5-1
About Console-based Management ................................. 5-1
Connecting through a Telnet session............................... 5-2
Configuring Telnet software................................... 5-3
Connecting a local terminal console cable to your router... 5-3
Navigating through the console screens .......................... 5-5
Chapter 6 — Easy Setup...........................................................6-1
Easy Setup console screens........................................... 6-1
How to access the Easy Setup console screens ..... 6-1
Beginning Easy Setup..................................................... 6-3
ISDN Easy Setup.................................................. 6-3
Easy Setup Profile................................................ 6-5
IP Easy Setup ...................................................... 6-7
Easy Setup Security.............................................. 6-8
Part II: Advanced Configuration
Chapter 7 — WAN and System Configuration.............................7-1
Creating a new Connection Profile................................... 7-1
The Default Profile ......................................................... 7-5
How the default profile works................................ 7-5
Customizing the Default Profile.............................. 7-6
IP parameters (default profile) screen.................... 7-7
Delayed Remote Configuration Change Toggle.................. 7-8
System Configuration screens ...................................... 7-10
System Configuration features...................................... 7-11
Network Protocols Setup..................................... 7-13

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Filter Sets (Firewalls).......................................... 7-13
IP Address Serving............................................. 7-13
Date and Time................................................... 7-13
Console Configuration......................................... 7-14
SNMP (Simple Network Management Protocol)..... 7-15
Security............................................................. 7-15
Upgrade Feature Set .......................................... 7-15
Logging ............................................................. 7-15
Chapter 8 — Call Accounting and Default Answer Profile ...........8-1
Cost control feature -- call accounting.............................. 8-1
Viewing call accounting statistics .......................... 8-2
Scheduled connections.................................................. 8-4
Viewing scheduled connections............................. 8-5
Adding a scheduled connection............................. 8-6
Set Weekly Schedule............................................ 8-7
Set Once-Only Schedule........................................ 8-8
Modifying a scheduled connection......................... 8-9
Deleting a scheduled connection........................... 8-9
Default Answer Profile.................................................... 8-9
How the Default Answer Profile works.................... 8-9
Chapter 9 — IP Setup and Network Address Translation ............9-1
Network Address Translation Overview ............................ 9-1
Features.............................................................. 9-2
Supported traffic.................................................. 9-6
MultiNAT Configuration................................................... 9-6
Basic configuration – Easy Setup Profile................. 9-6
Advanced configuration – Server Lists and
Dynamic NAT........................................................ 9-7
IP setup........................................................................ 9-7
NAT rules............................................................. 9-9
Modifying map lists............................................ 9-12
Adding Server Lists............................................ 9-15

vi User’s Reference Guide
Binding Map Lists and Server Lists ..................... 9-20
NAT Associations ............................................... 9-22
MultiNAT Configuration Example.................................... 9-24
Notes on the example ........................................ 9-27
IP subnets................................................................... 9-28
Static routes...................................................... 9-30
IP address serving....................................................... 9-34
DHCP NetBIOS Options....................................... 9-35
Chapter 10 — Virtual Private Networks (VPN) .........................10-1
Overview..................................................................... 10-1
About PPTP Tunnels ..................................................... 10-4
PPTP configuration.............................................. 10-4
Encryption Support...................................................... 10-7
VPN Default Answer Profile........................................... 10-8
VPN QuickView ............................................................ 10-9
Dial-Up Networking for VPN......................................... 10-10
Installing Dial-Up Networking............................. 10-10
Creating a new Dial-Up Networking profile .......... 10-11
Configuring a Dial-Up Networking profile ............. 10-12
Installing the VPN Client............................................. 10-14
Windows 95 VPN installation............................. 10-14
Windows 98 VPN installation............................. 10-14
Connecting using Dial-Up Networking................. 10-15
About ATMP Tunnels................................................... 10-16
ATMP configuration........................................... 10-16
Allowing VPNs through a Firewall................................. 10-20
PPTP example.................................................. 10-21
ATMP example ................................................. 10-24
Chapter 11 — Monitoring Tools...............................................11-1
Quick View status overview .......................................... 11-1
General status................................................... 11-2
Current status ................................................... 11-3

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Status lights...................................................... 11-3
Statistics & Logs......................................................... 11-4
General Statistics .............................................. 11-4
Event histories ............................................................ 11-5
Routing tables............................................................. 11-7
Served IP Addresses.................................................... 11-8
System Information.................................................... 11-10
SNMP....................................................................... 11-10
The SNMP Setup screen................................... 11-11
SNMP traps..................................................... 11-12
Chapter 12 — Security ...........................................................12-1
Suggested security measures....................................... 12-1
User accounts............................................................. 12-1
Dial-in Console Access................................................. 12-4
Enable SmartStart/SmartView/Web Server................... 12-4
Telnet access.............................................................. 12-5
About filters and filter sets ........................................... 12-5
What’s a filter and what’s a filter set?.................. 12-5
How filter sets work............................................ 12-5
How individual filters work................................... 12-7
Design guidelines............................................. 12-11
Working with IP filters and filter sets............................ 12-12
Adding a filter set............................................. 12-13
Viewing filter sets............................................. 12-18
Modifying filter sets.......................................... 12-18
Deleting a filter set........................................... 12-19
A sample IP filter set........................................ 12-19
Firewall tutorial.......................................................... 12-22
General Firewall Terms ......................................12-22
Basic IP Packet Components............................. 12-22
Basic Protocol Types ........................................ 12-23
Firewall design rules......................................... 12-23

viii User’s Reference Guide
Filter Basics..................................................... 12-26
Example Filters ................................................ 12-27
Token Security Authentication..................................... 12-30
Securing network environments......................... 12-30
Using the SecurID token card............................ 12-30
Security authentication components.................. 12-31
Configuring for security authentication ............... 12-31
Connecting using security authentication ........... 12-32
Chapter 13 — Utilities and Diagnostics...................................13-1
Ping............................................................................ 13-2
Telnet client................................................................. 13-4
Trace Route................................................................. 13-5
Secure Authentication Monitor...................................... 13-6
Disconnect Telnet Console Session............................... 13-7
Factory defaults........................................................... 13-7
Transferring configuration and firmware files with TFTP.... 13-7
Updating firmware.............................................. 13-8
Downloading configuration files ........................... 13-9
Uploading configuration files ............................... 13-9
Transferring configuration and firmware files with
XMODEM................................................................... 13-10
Updating firmware............................................ 13-10
Downloading configuration files ......................... 13-11
Uploading configuration files ............................. 13-12
Restarting the system................................................ 13-12
ISDN Switch Loopback Test ........................................ 13-13
Part III: Appendixes
Appendix A — Troubleshooting..................................................A-1
Configuration problems .................................................. A-1
SmartStart Troubleshooting.................................. A-2
Console connection problems ............................... A-2

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Network problems................................................ A-2
Power outages............................................................... A-3
Technical support .......................................................... A-3
How to get support .............................................. A-3
Appendix B — Setting Up Telco Services...................................B-1
Obtaining an ISDN line................................................... B-1
Finding an ISDN service provider........................... B-1
Choosing an ISDN line.......................................... B-1
Ordering an ISDN line........................................... B-1
Completing the ISDN worksheet...................................... B-2
Appendix C — Setting Up Internet Services...............................C-1
Finding an Internet service provider................................. C-1
Unique requirements............................................ C-1
Pricing and support.............................................. C-2
ISP’s Point of presence ........................................ C-2
Endorsements ..................................................... C-2
Deciding on an ISP account............................................ C-2
Setting up a Netopia R310 account....................... C-2
Obtaining an IP host address ................................ C-2
SmartIP™............................................................ C-2
Obtaining information from the ISP.................................. C-3
Local LAN IP address information to obtain............ C-3
Appendix D — Understanding IP Addressing ..............................D-1
What is IP?.................................................................... D-1
About IP addressing....................................................... D-1
Subnets and subnet masks .................................. D-2
Example: Using subnets on a Class C IP internet.... D-3
Example: Working with a Class C subnet................ D-5
Distributing IP addresses ............................................... D-5
Technical note on subnet masking......................... D-6
Configuration ....................................................... D-7

x User’s Reference Guide
Manually distributing IP addresses ........................ D-8
Using address serving.......................................... D-8
Tips and rules for distributing IP addresses............ D-8
Nested IP subnets....................................................... D-10
Broadcasts.................................................................. D-12
Packet header types........................................... D-12
Appendix E — Understanding Netopia NAT Behavior...................E-1
Network Configuration.................................................... E-1
Background................................................................... E-1
Exported services................................................ E-5
Important notes................................................... E-6
Configuration................................................................. E-6
Summary...................................................................... E-8
Appendix F — Event Histories ...................................................F-1
ISDN events.................................................................. F-1
ISDN event cause codes....................................... F-2
Appendix G — ISDN Configuration Guide....................................G-1
Definitions..................................................................... G-1
Dynamic B-channel usage............................................... G-1
Other incoming call restrictions............................. G-1
Appendix H — Binary Conversion Table......................................H-1
Appendix I — Technical Specifications and Safety Information.....I-1
Description..................................................................... I-1
Power requirements .............................................. I-1
Environment ......................................................... I-1
Software and protocols.......................................... I-1
Agency approvals............................................................ I-2
Regulatory notices ................................................ I-2
Important safety instructions................................. I-4
Glossary.......................................................................................1
Limited Warranty and Limitation of Remedies ................................1