NewLine TRUTOUCH RS Series User manual

TRUTOUCH RS Series
User Manual
V1.0

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Contents
About This Document.....................................................................................................................4
Safety Instruction.............................................................................................................................5
1 Overview.........................................................................................................................................8
1.1 Introduction .................................................................................................................................................................. 8
1.2 Parts .............................................................................................................................................................................. 8
1.3 Ports............................................................................................................................................................................ 11
1.4 Remote Control........................................................................................................................................................... 15
2 Installation Guide .......................................................................................................................17
2.1 Safety Precautions ...................................................................................................................................................... 17
2.2 Installation Precautions............................................................................................................................................... 18
2.3 Installation .................................................................................................................................................................. 19
2.4 Installing the Internal PC (Optional)........................................................................................................................... 21
2.5 Installing Newline Assistant ....................................................................................................................................... 22
3 Getting Started.............................................................................................................................23
3.1 Power On .................................................................................................................................................................... 23
3.2 Power Off.................................................................................................................................................................... 24
3.3 Calibration .................................................................................................................................................................. 25
4 Operating the Touch Screen .....................................................................................................28
4.1 Start Screen................................................................................................................................................................. 28
4.2 Home .......................................................................................................................................................................... 29
4.3 System Settings........................................................................................................................................................... 34
4.3.1 Network Settings ..................................................................................................................................................... 35
4.3.2 Language and Input Method Settings ...................................................................................................................... 35
4.3.3 Storage ..................................................................................................................................................................... 39
4.3.4 Applications ............................................................................................................................................................. 40
4.3.5 Whiteboard/Screenshot ............................................................................................................................................ 41
4.3.6 Smart Eye Protection ............................................................................................................................................... 41
4.3.7 Date and Time Settings ............................................................................................................................................ 42
4.3.8 Power ON/OFF Setting............................................................................................................................................ 44
4.3.9 Tool Bar Setting ....................................................................................................................................................... 46

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4.3.10 Input/Output Setting .............................................................................................................................................. 47
4.3.11 Logo and Wallpaper Setting................................................................................................................................... 47
4.3.12 Security Setting...................................................................................................................................................... 48
4.3.13 Theme .................................................................................................................................................................... 48
4.3.14 About ..................................................................................................................................................................... 49
4.4 Windows ..................................................................................................................................................................... 50
4.5 Screen Sharing............................................................................................................................................................ 50
4.6 Whiteborad ................................................................................................................................................................. 51
4.6.1 Whiteboard Functions.............................................................................................................................................. 53
4.6.2 Page Management.................................................................................................................................................... 58
4.6.3 Object Detection ...................................................................................................................................................... 61
4.7 Browser....................................................................................................................................................................... 62
4.8 File Management ........................................................................................................................................................ 63
4.8.1 File Viewer Page...................................................................................................................................................... 63
4.8.2 File Preview............................................................................................................................................................. 63
4.8.3 File Search ............................................................................................................................................................... 64
4.8.4 File Filtering ............................................................................................................................................................ 65
4.8.5 New Folder .............................................................................................................................................................. 66
4.8.6 File Operation .......................................................................................................................................................... 66
4.8.7 File Name ................................................................................................................................................................ 67
4.9 Gadget......................................................................................................................................................................... 68
4.10 Add Shortcut ............................................................................................................................................................. 69
4.10.1 Add Shortcuts to Home Page ................................................................................................................................. 69
4.10.2 Add Quick Start Windows Programs in Smart System .......................................................................................... 71
4.11 Preview window ....................................................................................................................................................... 73
4.12 Automatically Power Off .......................................................................................................................................... 73
5 Quick Setting Menu ...................................................................................................................74
6 Serial Port Control ......................................................................................................................76
7 FAQs & Troubleshooting ..........................................................................................................81
8 Specifications...............................................................................................................................84
9 More Information........................................................................................................................87

Welcome to the world of TRUTOUCH.
Thank you for choosing the TRUTOUCH RS series Collaboration Touch Screen. Please use
this document to get the most out of your screen.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
NOTE 1: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
NOTE 2: Any changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
The symbol of the crossed out wheeled bin indicates this product should not be placed in
municipal waste. Instead, dispose of waste equipment by taking it to a designated collection
point for electrical and electronic equipment recycling.

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About This Document
This document describes multiple functions, instructions, and notes about the product.
Symbols are used in this document to indicate operations that need particular attention. The
symbols are defined as follows:
Provides additional information to supplement
operation in the main text.
Provides tips for operation.
Indicates a potentially hazardous situation that, if not
avoided, could result in equipment damage, data loss,
performance deterioration, or unanticipated results.
Indicates a hazard with risk that, if not avoided, could
result in death or injury.
WARNING

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Safety Instruction
For your safety, please read the following instruction before you use the product. Serious injury or property
damage may be caused by improper operations. Do not try to repair the product on your own.
Disconnect the product from the power supply immediately if major failures occur.
Major failures include the following:
If smoke, a peculiar smell or an abnormal sound is discharged from the product.
No image or sound is displayed, or the image error occurs.
In the preceding scenarios, do not continue to use the product. Disconnect power supply
immediately and contact professional staff for troubleshooting.
Do not drop any liquids, metal, or anything combustible onto the product.
If any liquids or metal are dropped onto or into the product, power off the product and
disconnect the power supply. Then contact professional staff for solutions.
Pay attention to children when they are close to the product.
Put the product on a stable surface.
An unstable surface includes, and is not limited to, an inclined plane, a shaky stand, desk or
platform, that might cause the product to turnover and be damaged.
Do not open the panel or change the product on your own.
High voltage components are installed in the product. When you open the panel, high voltage,
electric shock, or other dangerous situations may occur.
If inspection, adjustment, or maintenance is required, contact the local distributor for help.
Use the provided power supply.
To prevent the product from being damaged, do not use any types of power cables other than
the one provided with the product.
Use a three-wire socket and ensure that it is properly grounded.
Pull out the power plug from the socket if the product is not used for a long period.
Clean the power plug regularly.
Fire or electric shock may be caused if the product is powered on while you are cleaning.
Pull out the power plug before cleaning it with a dried cloth.
Power output port is 5V/2A.
The voltage/current of the rear power output port is 5V/2A (maximum). Purchase the power
code/AC adapter according to customer needs. The port can be used for the Newline X10D
Android box. Please do not connect any products with different power requirement. Otherwise,
it may cause damage to products or fire.
WARNING

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Do not put items on the top of the product.
Do not put items, such as a container for liquid (a vase, flowerpot, cosmetics, or liquid
medicine) on the top of the product.
If any water or liquid is spilled on the product, the product may short circuit and cause fire or
electric shock.
Do not walk on or hang any items on the product.
Do not install the product in an improper place.
Do not install the product in humid places, such as the bathroom, the shower room, near
windows, or outdoor environments that experience rain, snow, or other harsh weather. Avoid
installation near hot spring vapor. The preceding environments may cause faults in the product
or electric shock under extreme conditions.
Do not put an exposed fire source, such as a lit candle, on the product.
Pull out the power supply during thunderstorms.
Do not touch the product during a lighting storm, you may experience an electric shock.
Install or place components that supply high enough voltage to cause personal injury out of the
reach of children.
Do not touch the power cable with wet hands.
Do not install the product in high temperature environments.
Do not install the product near a heat source, such as a radiator, a heat reservoir, a stove, or
other heating products.
Do not expose the product to direct sunlight, which may cause high temperatures and
subsequent faults in the product.
When transporting the product:
Pack the product for transport or maintenance by using the cartons and cushioning material
provided with the product.
Move the product vertically during transport. The screen or other components are easily
broken if the product is moved in an improper way.
Before you move the product, disconnect all external connections and separate all topple
preventing products. Move the product carefully to prevent it from being hit or squeezed,
especially the screen, which may cause injury if broken.
Do not cover or block up any vents on the product.
Any overheated components may cause fire, damage the product, and shorten the service life.
Do not lay the product down in a way where the venting surface will be covered.
WARNING
CAUTION

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
Do not install the product on carpet or cloth.
Do not use a cloth, such as table cloth, to cover the product.
Keep the product away from the radio.
The product complies with the international EMI standard to pervent radio interference.
However, interference may still exists and causes noise in the radio. If noise occurs in the radio,
try the following solutions.
Adjust the direction of the radio antenna to avoid the interference from the product.
Keep the radio away from the product.
If the screen glass is broken or falls off:
Keep all personnel 10 feet away from the screen to ensure safety.
Do not perform any installation or disassembly while the screen glass is broken or has fallen
off.
Use the battery correctly.
Galvanic corrosion, electric leakage, and even fire may be caused by improper battery usage.
It is recommended to use the designated type of battery and install the battery by the correct
electrodes (positive and negative).
Do not install and use a new battery with a used one.
Take out the battery if the remote control is not used for a long period.
Do not expose the battery to overheated environments, such as sunlight or heat sources.
Dispose of the used battery based on your local regulations.
Do not damage the power cable.
Do not damage, change, twist, bend, or forcibly drag the power cable.
Do not put weights (such as the product itself) on the power cable.
Do not forcibly drag the cable when you pull out the power plug. If the power cable is
damaged, please contact the local distributor to repair or replace it.
The power cable in the accessory box is for this product only. Do not use it on other products.
Additional advice:
Use the product in an environment with comfortable lighting. It is harmful to your eyes to
watch in a too bright or too dark environment.
Relax your eyes watching for a period of time.
Keep sufficient distance from the product to protect your eyes and prevent eyestrain.
Adjust the volume to an appropriate level, especially at night.
Use amplifier equipment as the audio input source with caution. If you must use amplifier
equipment, the input power should not exceed the maximum of speaker power. Otherwise, the
speaker can become overpowered and damaged.
About USB port.
Front USB ports and rear USB 3.0/USB 2.0 ports switch connections based on signal sources. If
the current signal source is reading the data from an external product connecting to the port,
please switch the signal source after the data reading is complete. Otherwise, the data or product
may be damaged.
CAUTION

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1 Overview
1.1 Introduction
Take collaboration to the next level with the TRUTOUCH RS interactive display.
Increase productivity and collaboration across the board with a display that uses advanced
touch technology.
Each TRUTOUCH can be customized to fit your needs. The non-proprietary nature lets you
use the software you prefer, take notes on local files, wirelessly cast to the screen from
smaller devices, run your favorite apps, and view multimedia files, all while making your
experience better than before.
The TRUTOUCH's 4K Ultra High-Definition LED screen also provides a fluid writing
experience. Annotate over anything on the screen, whether in the embedded whiteboard or
while using any other device. IntelliTouch automatically identifies pen thickness and color,
saving you time.
1.2 Parts
Front View

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Rear View
TT-6518RS：
TT-7518RS/TT-8618RS:

TT-9818RS:
1 Remote Control Receiver 7 Speakers
2 Power On/Off 8 Power Supply Plug
3 Light Sensor 9 Power Switch
4 Front Plate Cover 10 Internal PC Port (OPS)
5 Front Ports 11 Rear Ports
6 Front Buttons

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1.3 Ports
Front Ports
Front USB ports and rear USB 3.0/USB 2.0 ports switch connections based on signal sources.
If the current signal source is reading the data from an external product connecting to the
port, please switch the signal source after the data reading is complete. Otherwise, the data
or product may be damaged.
Rear Ports
The voltage/current of the rear power output port is 5V/2A (maximum). Purchase the power
code/AC adapter according to customer needs. The port can be used for the Newline X10D
Android box. Please do not connect any products with different power requirement. Otherwise
it may cause the damage to products or fire.
CAUTION
WARNING

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Please connect an X10D to HDMI rear 2.

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Front Buttons
Buttons Operations Functions
Short press Power on/off
Steady red color: Display is in shut down mode
Steady blue color: Display is on and working
Home Short press Go to the home page
Return Short press Return to the last menu/Exit
Menu Short press Open the Settings menu
Long Press for
More than 2
Seconds
Lock the screen
Vol- Short press Decrease the sound volume
Long press for more
than 1 second
Continously decrease the sound volume
Vol+ Short press Increase the sound volume
Long press for more
than 1 second
Continuously increase the sound volume

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1.4 Remote Control
Carefully read the following instructions before using the remote control to avoid possible
faults:
Do not drop or damage the remote control.
Do not spill water or other liquids on the remote control.
Do not place the remote control on a wet object.
Do not place the remote control directly under sunlight or near a heat source.
Buttons Operations
Power On/Off
Mute/Unmute Audio
0-9 Enter number
Go to the Home Page
Return to Previous/Exit
Up/Down/Left/Right
Confirm/OK
Enter Whiteboard Mode
Take a Screenshot
Enable Sound Only Mode
Freeze the Current Screen, Click Again to
Exit Freeze Function
Adjust the Sound Volume
Adjust the Brightness
Enter the Source Selection Page
View Currently Running Applications
Open the File Manager

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Buttons Operations
View all Pre-installed Applications
Switch Source to Internal PC
Switch Source to Display Port
HDMI
FRONT
Switch Source to HDMI Front
HDMI 1 Switch Source to HDMI 1
HDMI 2 Switch Source to HDMI 2
VGA Switch Source to VGA
Autocorrection Screen Display (For VGA
Signal Source)
Open the Browser Application
Toggle Display Backlight Mode
Start/Exit the Screen Lock Function
Open the Menu (Short Press)
Screen Lock (Long Press for More than 2
Second)
Open the System Settings

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2 Installation Guide
2.1 Safety Precautions
Installation Environment
Installation Direction

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2.2 Installation Precautions
Weight Loading
Weight of the product: 293lb/ 133kg (TT-9818RS), 161lb/ 73 kg (TT-8618RS), 123lb/56 kg
(TT-7518RS), 97lb/ 44kg (TT-6518RS)
When using a mobile stand, ensure that the weight of the product is less than the loading
capacity of the mobile stand.
When using the wall-mount bracket, ensure that the wall can support the weight of the
product. We recommend that the wall surface be reinforced and have a loading capacity
4 times of the weight of the product. Consult a professional installer for wall-mount
installation.
The company does not undertake relevant legal responsibility for any problems caused by improper
operation if the third party mobile stand, or wall-mount bracket is beyond the scope of the product.
Do not install the product where it might be hit by an opening or closing door.
Vertical installation
When installing, try to keep the product vertical. The vertical tilt range allowed for
wall-mount installation is ±3 degrees. An excessive tilt angle may cause the screen glass to
falloff or the product to collapse.

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For any problem, please contact our support desk. Our company is not responsible for any damage or
losses incurred by users if the users fails to follow the instructions.
Ventilation
Ensure adequate ventilation and/or an air conditioned environment. We recommend keeping
certain distances from the side of the product to the wall or panels. Ventilation requirements are
shown in following figure:
2.3 Installation
The dimensions of the four bracket mounting holes on the back panel are VESA MIS-F
compliant (TT-9818RS, TT-8618RS or TT-7518RS: 800 x 400 mm/31.50 x 15.75 in; TT-
6518RS: 600 x 400 mm/23.62 x 15.75 in). Use metric M8 screws with a length of 10 mm to
15 mm (0.40 to 0.59 in) to secure the touchscreen to the mounting system. Dimensions of the
mounting holes on the back panel are shown on the following figure:
C onsult a professional installer to install the display product.