NewLine TRUTOUCH User manual

Interactive Flat Panel Display
User Manual
Please keep this manual for further reference. This is the general user manual for all TRUTOUCH
interactive displays. Therefore, it may differ from the actual product.

Welcome:
Thank you for purchasing this product. Please read the instructions carefully before using
this product.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
NOTE 2: Any changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
NOTE 1: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
● Reorient or relocate the receiving antenna.
●Increase the separation between the equipment and receiver.
●Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
●Consult the dealer or an experienced radio/TV technician for help.
The symbol of the crossed out wheeled bin indicates this product should
not be placed in municipal waste. Instead, you need to dispose of the
waste equipment by handing it over to a designated collection point for
the recycling of waste electrical and electronic equipment.

1. Safety Instructions
2. Installation Requirements
3. Introduction
4. Basic Operation
Power on
Power off
Software Installation
Software Uninstall
Software Calibration
Calibration Method for Windows 10
OPS Installation
5. Toolbar Introduction
Task Manager
Whiteboard
Gallery
File Manager
System Settings
Browser
Audio Only
Child Lock Setting
USB Lock
Temperature Status
Remote Boot
Applications
6. Signal Source Selection
7. Menu
Sound Mode
Screen Setting
Display Setting
8. ECO Mode
9. VGA Signal Input
10. Multimedia Format Support
11. Common Faults and Solutions
12. Care and Maintenance
Maintenance Tips
Cleaning Infrared Sensors
13. Technical Parameters
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Contents
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01
Safety Instructions
For your safety, please read the following instructions before you use the product.
Serious injury or property loss may be caused by improper use. Do not try to
repair the product on your own.
WARNING
Disconnect the product from power supply immediately if a major
failure occurs.
Major failures include the following:
●Smoke, a peculiar smell, or an abnormal sound is discharged from the product.
●No image or sound is displayed, or an error message appears on the screen.
●When the mains plug or an appliance coupler is used as the disconnect device,
the disconnect device shall remain readily operable.
In the preceding scenarios, do not continue to use the product. Disconnect the
power supply immediately and contact professional staff for troubleshooting.
The socket/outlet should be installed near the equipment and should be
easily accessible.
Do not drop liquid, metal, or combustible material onto the product.
●If any liquid or metal is dropped onto the product, power the product off and
disconnect the power supply. Then contact professional staff for solutions.
●Pay attention to children when they are close to the product.
Do not damage the power cable.
●Do not damage, change, bend, heat up, or forcibly drag the power cable.
●Do not put weight (such as the weight of the product itself) on the power cable.
●Do not forcibly drag the cable when you pull out the power plug. If the power
cable is damaged, please contact the local distributor to repair or replace it.
●The power cable in the accessory box is for this product only. Do not use it
with other devices.
Put the product on a stable surface.
An unstable surface, which includes but is not limited to, an inclined plane, a
shaky stand, desk, or platform, may result in the device falling over.
Use the remote control battery correctly.
●Galvanic corrosion, electric shock, and even fire may be caused by improper
battery usage.
●It is recommended to use the designated type of battery and install the battery
on the correct electrodes (positive and negative electrodes).
●Do not install and use a new battery together with the used one.
●Take out the battery if the remote control is not used for an extended period.
●Do not expose the battery to high temperature environments such as direct
sunlight or fire.
●Dispose of the used battery based on local regulations.
Disconnect the power plug during thunderstorms.
●Do not touch the product during a lighting storm to avoid electric shock.
●Install or place high voltage components out of the reach of children.

02
WARNING
Do not open the cover or change the product on your own.
High voltage components are installed in the product. When you open the cover,
high voltage, electric shock, or other dangerous situations may occur. If inspection,
adjustments, or maintenance is required, contact the local distributor for help.
Use the specied power supply.
●Do not use any types of power cables other than the one provided with the
product to prevent the product from being damaged.
●Use a three-pronged socket and ensure that it is properly grounded.
●Pull out the power plug from the socket if the product is not used for an extended period.
Before you move the product, disconnect all external connections and
remove all mounting devices.
Move the product carefully to prevent it from being damaged, especially the
screen, which may cause injury if broken.
Clean the power plug regularly.
●When you are cleaning, fire or electric shock may be caused if the product is
powered on.
●Keep in mind to pull out the power plug before cleaning it.
Do not put items on the top of the product.
●Do not put items, such as a container for liquid (like a vase, flowerpot,
cosmetics, or liquid medicine) on top of the product.
●If any water or liquid is spilled on the product, a short circuit may occur and
cause fire or electric shock
●Do not step on the product or hang any items on the product.
Do not install the product in an improper place.
●Do not install the product in humid places, such as in a bathroom, near windows,
or in outdoor environments where there might be rain, snow, or other harsh
weather. The preceding environments may cause faults or electric shock under
their extreme conditions.
●Do not put an exposed fire source, such as an ignited candle, on the product.
Do not cover or block any vents on the product.
●Any overheated components may cause fire, damage the product, and
shorten the service life.
●Do not put the venting surface of the product face down.
●Do not install the product on carpet or cloth.
●Do not use a cloth, such as a table cloth, to cover the product.
Do not touch the power cable with wet hands to avoid electric shock.

03
CAUTION
Do not install the product in high temperature environments.
●Do not install the product near a heat source, such as a radiator, a heat
reservoir, a stove, or any other heating devices.
●Do not expose the product to direct sunlight, which may cause higher
internal temperatures and subsequent faults in the product.
When transporting the product:
●Pack the product for transport or maintenance by using the cartons and
cushioning material provided with the product.
●Keep the product vertical during transport. The screen or other components
are easily broken if the product is moved in an improper way.
Keep away from the product when using a radio.
The product complies with the international EMI standard to prevent radio
interference. However, interference still exists and can cause noise in the radio.
●If radio noise occurs, try the following solutions:
●Adjust the direction of the radio antenna to avoid interference from the product.
●Keep the radio away from the product.
Advice for using the product:
●Use the product in an environment with comfortable lighting. It is harmful to your
eyes to use the product in an environment that is too bright or too dark.
●Relax your eyes after a period of time for watching.
●When you are watching, keep a distance that is 3 to 7 times of the display height.
This is the best distance to protect your eyes.
●Adjust the volume to an appropriate level.
●Use amplifier equipment as the audio input source with caution. If you must us
amplifier equipment, the input power should not exceed the maximum of speaker
power. Otherwise, problems can occur, such as the speaker becoming
overpowered and damaged.

04
Installation Requirements
Mounting
Ventilation
You can choose the mounting method that best fits your needs.
If you choose to mount on a mobile stand, use the mounting rack for support. The
weight capacity of the mounting rack should be at last four times the display weight.
The weight capacity of the mounting support must be four times the actual weight of
the display to ensure the interactive display remains steady.
When you to mount the display on a wall, the weight capacity of the mounting
surface must be at least four times of the weight of the display. When the mounting
surface is a wall or ceiling of a building, the wall must be built with solid bricks,
concrete, or materials of equal intensity. If you need to mount the display on a looser
surface, such as a wall with a thick layer of wallpaper, take necessary measures to
ensure that the display is steadily mounted.
Ventilation requirements Distance to the surface for installation (in)
Nominal power Left and right sides Top Bottom Back
Greater than 100 W 3.93 7.87 7.87 3.93
WARNING
If the product is mounted inside a wall or a cabinet, in addition to the preceding
requirements, the area around the ventilation holes at the bottom, top, and two
sides must be at least 50% of the sealing surface to ensure proper ventilation.

05
Top ≥
7.87 in
Bottom ≥
7.87 in
Back ≥
7.87 in
Left ≥ 3.93 in Right ≥ 3.93 in
●When you install using a wall-mount, make sure you insert the screws
deeper than 0.39 in into the wall.
●Do not block any ventilation vents.
●Reference to the CAS 132-2006.
●The 4 bracket mounting holes in the back panel are VESA MIS-F
compliant (400 x 400 mm). Please use the metric M8 screws with length of
10 to 15 mm to secure the display with the mounting system.
●It is best to have a professional installer to install the display unit.
NOTE:

06
Thank you for choosing our interactive display. As our latest collaborative interactive
product, the TRUTOUCH interactive display is a multi-functional display for interactive
teaching, digital demonstrations, multi-media presentations, touch operations,
and annotations. The TRUTOUCH is designed and produced to meet the needs of
education and corporate applications and provides a user-friendly experience, making the
TRUTOUCH an ideal equipment for any organization. You can use your fingers or opaque
objects to write, edit, and delete anything on the screen.
The product contains the following features:
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Exclusively designed for more effective meetings.
Advanced infrared array scanning and sensing technology that is HID driver-free,
letting the product be activated right after it is powered on.
Multiple signal sources can be previewed in the window and switched to just by
touching the screen.
Adjust the brightness automatically with no impact on performance and save
energy.
Front-facing high-powered speakers for clearer sound.
When the screen display function is disabled, the product can still play audio to save
energy.
Automatically adjust the screen so that the most comfortable screen
brightness can be displayed, no matter the lighting in the room.
Built-in IdeaMax whiteboarding software provides a large number of tools for
teachers to improve student engagement and for companies to have more effective
and productive meetings.
Introduction

07
The front view and back view of the product are displayed as follows.
Enclosure
For 65" / 70"
For 75" / 80" / 86"
Control Panel
Connection Panel 2
Infrared Frame
Front Cover Plate*
Rocker Switch
Screen
Power on/off
Power Outlet
Left Loudspeaker
Right Loudspeaker
Connection Panel 3
Connection Panel 1
OPS Port
Outer Appearance
1
1
2
2
3
3
4
4
5
5
6
6
7
7
5 8
8
9
9
10
10
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11
11
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13
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NOTE:
" * " indicates an optional feature.

08
Control Panel
Name Function Description
Home Enter/Exit Android home page.
Return Return to previous menu.
Menu Enter the functions menu.
ECO Switch among three modes: energy-saving, automatic, and standard.
Source Enter the menu to select the signal source.
Vol- Decrease volume.
Vol+ Increase volume.
PC Power Power the OPS on or off.

09
NOTE:
Touch Port 1 corresponds with HDMI 1
Touch Port 2 corresponds with HDMI 2
Touch Port 3 corresponds with HDMI 3
Touch Port 4 corresponds with HDMI 4 and VGA.
Name Function Description
Touch port 1 USB port to connect an external PC with touch control.
Display port HD digital display port.
HDMI 1 HDMI 1 corresponds with Touch port 1 to operate touch when
connected to an external PC.
PC USB 2.0 (Rated output: 5V/0.5A) and USB 3.0 (Rated output:
5V/0.9A) ports for the OPS.
Android Android mode USB port.
MIC External microphone port.
Connection Panel 1

10
Connection Panel 2
Name Function Description
Audio Audio input port.
VGA TVGA port for an external PC, which corresponds with Touch Port 4
to operate external PC with touch control.
HDMI4 Input terminal 4 for high definition signal, which corresponds
with Touch Port 4 to operate PC through touch control.
Touch Port 4 Terminal 4 for touch control.
HDMI 3 Input terminal 3 for high definition signal, which corresponds
with Touch Port 3 to operate external PC with touch control.
Touch Port 3 Terminal 3 for touch control.
HDMI 2
Visualizer
Input terminal 2 for high definition signal, which corresponds with
Touch Port 2 to operate PC or Visualizer through touch control.
Note:
Connect a visualizer for touch display control function and HD display mode;
please use the HDMI 2 Visualizer port.
Touch Port 2 USB terminal 2 for touch control.
Micro SD External port for a micro SD card.
USB 3.0 USB 3.0 port
MIC External microphone port.
HDMI Out Output terminal for high definition signal, which can transmit the
signal to other display equipment with high definition resolution.

11
Connection Panel 3
Name Function Description
HEADPHONE Headphone port
SPDIF Audio digital output port.
RS-232 The input port for RS-232 signals, which is used by specific control
devices to input serial port protocol in order to control the panel.
LAN-IN Input port for local area network.
LAN-OUT Output port for local area network.
AV-IN Audio and video signal input port.
●Please use the cables provided with the product to connect to device.
●HDMI 1, HDMI 2, HDMI 3, and HDMI 4 are high-definition multimedia ports,
which are used to provide home theatre experience with the best quality for
consumers by transmitting high-definition, all-digital audio and video.
If there is an HDMI port on the external device, you are advised to connect it
with the product by using an HDMI cable to produce the best picture and
sound quality.
NOTE:

12
Functions of the Remote Control
Power on or Standby
Mute
Select TV channel or enter
number
Open the Android home page
Go back or return to the parent
menu
Show or hide menu
Show or exit from the list of
signal sources
Enable audio only mode
Freeze
Confirm
Up directional button
Down directional button
Left directional button
Right directional button
Capture screen shots
Show the current signal
source. Will not show in
Android mode
Adjust current screen
Open WIFI on the computer
Change to Eco mode
Switch to the previous page in
IdeaMax and PowerPoint
Switch to the next page
IdeaMax and PowerPoint
Open whiteboard software
Switch to VGA signal
source
Switch to HDMI signal
source
Switch to OPS signal
source
Zoom in or out

13
Using the Remote Control
The remote control works up to 16 feet in front of the product, and in the
area within 30 degrees to the left or the right.
The effective receiving
area is about 10 feet.
with 30°angle from
vertical point to the right.
The effective receiving
area is about 10 feet.
with 30° angle from
vertical point to the left.
The effective receiving
distance is about 16
feet from the front of
device.
WARNING
Please read the following instructions to use the remote control
properly.
●Do not drop or damage the remote control.
●Do not spill liquid on the remote control.
●Do not put the remote control on wet surfaces.
●Do not expose the remote control under sunlight.

14
Basic Operation
Power on
Step 1: Plug in the 100V - 240V 50Hz/60Hz AC power into a grounded power
outlet. Insert the power connector into the back of the display.
Power cord
Power cord
For 65" / 70"
For 75" / 80" / 86"

15
Connect the display to the power supply. Switch on the rocker switch (on the
right bottom of the rear of the display, next to the power port) to enter the
standby mode. The power indicator will turn red once in standby mode.
Press the power switch on the control panel, or Power on the
remote control, to turn on the interactive display. The OPS will also turn
on. Once the display is on, the power indicator will turn green.
Step 2:
Step 3:
Rocker switch
(next to the power port)
Rocker switch
(next to the power port)
Power switch
(on the front pannel)
For 65" / 70"
For 75" / 80" / 86"

16
Power off
Software Installation
Press PC Power to turn off the OPS (for all-in-one models only).
Press Power on the control panel or on the remote control to enter the standby
mode. The screen will show the following information:
Step 1:
●Recommended configuration:
− CPU: Inter (R) Core i3 2.27GHz or AMD CPU with equivalent performance and above−
Memory: 1GB
− Hard drive: 1GB
− Graphics card: supports DirectX 9 or above
●If the latest version of IdeaMax software was installed on the PC before delivery, please skip
this step.
●HID driver-free multi-touch functions only applies for Vista, Windows 7 or higher versions. The
touch LED display with Windows XP version should install/run the software for normal use.
Step 2:
Status of the power indicator is as follows:
Power Indicator Status
No light Powered off
Red Standby
Green Powered on
WARNING
●Please turn off the OPS before you turn off the interactive display. Otherwise, the computer may
be damaged.
●Disconnect the interactive display from power after the display enters standby mode. Otherwise,
the display may be damaged. A sudden power failure may damage the interactive display.
●Frequently powering on and off in a short time may cause faults.
Press Power on the control panel or on the remote control to confirm and
switch the display into the standby mode. The power indicator will turn red.
In the standby mode, flip the power rocker switch to "off" to turn off the display.
Step 3:
Step 4:

17
Connect the display and run the driver program.
Click the handwriting driver icon on the right bottom of the screen. The following
figure is displayed.
Double click the , follow the instructions and complete the
installation of the touch LED display software.
The computer will need to be restarted to activate the software after the
installation is completed. Save all the files on the computer and restart.
Step 1:
Step 1:
Step 2:
Insert the correct USB cable into the USB ports of the computer and the
interactive display.
Insert the official IdeaMax software installation disk into the computer.
Step 2:
Step 3:
Step 4:
Software Uninstall
Software Calibration
If you want to uninstall the IdeaMax from your computer, select Control Panel >
Add or Remove Programs > IdeaMax > Uninstall to uninstall the program, as
shown in the following figure:
To work normally, the actions and annotations of the projected image on the display
should coincide with the actual touch motions. The following situations will
normally require a calibration:
●The first time you use touch on the display.
●Re-installing the touch drivers.
●Connecting to another PC.
The display uses a nine-point calibration method. The calibration process is as
follows: