Nextel iDEN i355 User manual

Nextel
iDEN
Digital Multi-service Data-capable Phone
i 355 Phone User’s Guide
@NNTN6058A@
NNTN6058A

i
Contents
Getting Started........................................... 1
Removing the Battery Door ...............................2
Locating Your SIM Card....................................3
Battery...............................................................3
Powering On and Off.........................................6
Activating Service..............................................6
Enabling Security ..............................................6
Phone Programming .........................................7
Finding Your Phone Number and Direct
Connect® Number.........................................7
Nextel® Voice Mail.............................................7
Nextel Worldwide®Service ...............................7
Customizing Features .......................................8
Phone Basics ....................................................8
SIM Card Security ...........................................12
Locking the Keypad.........................................15
Antenna ...........................................................16
Accessories.....................................................16
Wireless Local Number Portability: Bringing
Your Phone Number From Another
Carrier.........................................................17
Nextel®Customer Care...................................18
Understanding Status Messages ....................18
Making Calls .............................................19
Phone Calls .....................................................19
Direct Connect®Calls .....................................19
Group ConnectSM Calls...................................20
Talkgroup Calls ...............................................24
Receiving Calls ...............................................26
Choosing a Number to Call .............................26
Missed Phone Calls ........................................28
Using Speakerphone.......................................28
Using Mute ......................................................28
Making Emergency Phone Calls .....................28
Recent Calls..............................................30
Calls and Call Alerts........................................30
My Info From Other Phones............................30
Contact Information From Other Phones ........31
Viewing the Recent Calls List..........................31
Storing Items to Contacts................................32
Deleting Items .................................................32
Making Calls From the Recent Calls List ........32

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Call Alerts ................................................. 34
Sending Call Alerts..........................................34
Receiving Call Alerts .......................................34
Using the Call Alert Queue..............................34
Direct TalkSM ............................................ 36
Off-Network Walkie-Talkie...............................36
Channels and Codes.......................................37
Private Direct TalkSM Calls..............................39
Making Emergency Calls in
Direct TalkSM Mode ....................................40
Setup Options..................................................40
Entering Text............................................ 42
Using Alpha Mode ...........................................42
Using Word Mode............................................42
Special Function Keys.....................................43
Using Numeric Mode.......................................44
Using Symbols Mode ......................................44
Contacts ................................................... 45
Viewing Contacts.............................................46
Creating Entries...............................................47
Storing Numbers Faster ..................................48
Editing Entries .................................................49
Deleting Entries...............................................49
Checking Capacity ..........................................49
Creating Pauses and Waits.............................49
International Numbers .....................................50
Memo .........................................................51
Call Forwarding ........................................52
Forwarding All Calls ........................................52
Turning Off Call Forwarding ............................53
Forwarding Missed Calls.................................53
Viewing Call Forwarding Settings ...................54
Advanced Calling Features .....................55
Call Waiting .....................................................55
Switching Between Calls.................................55
Putting a Call on Hold .....................................56
Calling 2 People ..............................................56
Creating Pauses and Waits While Dialing.......57
Making International Calls ...............................57
Setting One Touch Direct Connect®...............57
Call Timers ......................................................58

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Using Your Phone as a Modem ......................59
Making TTY Calls ............................................60
Special Dialing Codes .....................................61
Nextel®Phone Services .......................... 62
Caller ID ..........................................................62
Per-Call Blocking.............................................62
Per-Line Blocking ............................................62
Alternate Line Service .....................................62
Call Restrictions ..............................................63
Nextel®411 .....................................................63
Ring Tones ............................................... 64
Setting Your Phone to Vibrate.........................64
Ring and Vibrate..............................................65
Assigning Ring Tones to Contacts ..................65
Viewing Ring Tone Assignments.....................65
Downloading More Ring Tones .......................66
Managing Memory...........................................66
Deleting Custom Ring Tones ..........................66
Message Center ....................................... 67
Accessing the Message Center.......................67
Message Center Options ................................67
Receiving Messages ................................68
Message Notifications .....................................68
Retrieving Messages.......................................69
Voice Mail Messages................................70
Receiving a Message......................................70
Accessing Voice Mail from
the Message Center ...................................70
Sending Unanswered Calls to Voice Mail .......70
Nextel®Voice Mail ....................................71
Setting Up Your Voice Mail Box ......................71
Playing Messages ...........................................71
Changing Your Password ...............................72
Recording Your Name.....................................72
Recording Your Active Greeting......................73
Advanced Voice Mail Features .......................73
Nextel®Voice Mail Tree ..................................78
Multimedia Messages ..............................79
Navigating the Inbox, Drafts, and Sent Items..79
Creating and Sending Messages ....................79

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v
Drafts...............................................................89
Sent Items .......................................................89
Receiving a Message ......................................90
Navigating a Message.....................................91
Viewing Received Messages
from the Message Center ...........................91
Actions for Received Messages ......................92
Customizing MMS ...........................................95
Managing Memory...........................................98
SMS Messages......................................... 99
Receiving a Message ......................................99
Reading From the Message Center ................99
Calling and Storing Numbers ..........................99
Wireless Data Services ......................... 101
Wireless Data Services .................................101
Accessing Wireless Data Services
From Your Phone .....................................102
Navigation Keys ............................................102
Guides and Demos........................................103
My Pictures............................................. 104
Viewing Pictures............................................104
Getting File Information.................................104
Deleting Pictures ...........................................104
Managing Memory ........................................104
My Info .....................................................105
Viewing My Info .............................................105
Editing My Info ..............................................105
Setting Sending Options ...............................106
Using Direct SendSM ..............................107
Sending My Info and Contact Information .....107
Voice Records ........................................109
Creating Voice Records ................................109
Playing Voice Records ..................................109
Labeling Voice Records ................................109
Deleting Voice Records.................................110
Locking Voice Records .................................110
Managing Memory ........................................110
Java Applications...................................111
Installing Applications....................................111
Running Applications ....................................111
Suspending Applications...............................111

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Resuming Applications..................................112
Ending Applications.......................................112
Downloading Applications .............................112
Deleting Applications.....................................112
Managing Memory.........................................113
Shortcuts on the Main Menu .........................113
Java Applications and GPS Enabled.............114
Digital Rights Management (DRM) ....... 117
Managing Items.............................................117
GPS Enabled .......................................... 119
IMPORTANT: Things to Keep in Mind ..........119
Making an Emergency Call ...........................120
Viewing Your Approximate Location .............121
Enhancing GPS Performance .......................122
Updating Satellite Almanac Data...................124
Setting Privacy Options .................................124
Using GPS with Map Software ......................126
Datebook ................................................ 128
Viewing Datebook .........................................128
Creating Events.............................................129
Editing Events ...............................................131
Deleting Events .............................................132
Receiving Reminders ....................................132
Making Calls From Datebook and
Datebook Reminders ................................133
Customizing Datebook Setup........................134
Customizing Your Phone.......................135
Setting the Volume ........................................135
Setting Your Phone to Vibrate.......................135
Changing the Look of Your Phone ................135
Airplane Mode—
Temporarily Turning Off Calls...................137
Using Settings ...............................................137
Profiles ....................................................142
Viewing Profiles.............................................142
Switching Profiles..........................................142
How Changing Settings Affects Profiles........142
Temporary Profiles........................................143
Creating Profiles............................................144
Editing Profiles ..............................................144
Deleting Profiles ............................................144
Setting Call Filtering ......................................145

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Shortcuts ................................................ 147
Creating a Shortcut .......................................147
Using a Shortcut............................................147
Editing a Shortcut ..........................................148
Deleting Shortcuts .........................................148
Using a Headset..................................... 149
Attaching a Headset ......................................149
Using a Remote PTTTM Button .....................149
Nextel®Customer Care ......................... 150
Domestic Customer Care ..............................150
Nextel Worldwide®Customer Care...............150
Nextel®Terms and
Conditions of Service ........................ 151
Safety and General Information ........... 173
RF Operational Characteristics .....................173
Portable Radio Product Operation and
EME Exposure..........................................173
Electromagnetic Interference/Compatibility...176
Medical Devices ............................................176
Operational Warnings....................................177
Operational Cautions ....................................178
Accessory Safety Information .......................179
MOTOROLA LIMITED WARRANTY .......181
Patent and Trademark Information.......185

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ii
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 [phone]
Hereby declares that the product:
Product Name:
i 355
Model Number: H72XAH6RR1AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.

1
Getting Started
audio
jack
volume
controls
speaker
(in back)
push to talk
(PTT) button
microphone
retractable
antenna
space key
back key
power
button
accessory connector
option keys
DIRECT CONNECT®/
GROUP CONNECTTM speaker
on/off
send key
pPower button.
Navigation key — press the arrows to
scroll through menus and lists.
OOK key — selects highlighted item;
answers calls.
mMenu key — accesses context-sensitive
menus.
AOption key — selects the option
appearing above it on the display.
Note: Throughout this User Guide, the
option keys will be represented
by A.
sSend key — places phone calls.
eEnd key — ends phone calls; returns to
idle screen; in browser mode, returns to
Net main menu.

2
Getting Started
To start using your i 355 phone:
•Make sure your SIM card is in place.
•Charge the battery.
•Activate your service.
•Enable security.
Removing the Battery Door
1Make sure the phone is powered off. See
“Powering On and Off” on page 6.
2Slide the release button forward until it releases
the battery door.
3If the release button does not slide forward to
release the battery door, rotate counter
clockwise the circular piece in the center of the
release button to unlock it.
4Remove the battery door from the back of your
phone.
release
button
speaker

3
Locating Your SIM Card
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
If there is no SIM card in your phone, contact
Nextel Customer Care at 1-800-639-6111.
If you want to use a SIM card other than the one
that is in your phone, please contact Nextel
Customer Care to verify that the SIM card you want
to use is compatible with your phone.
Battery
Inserting the Battery
Your phone comes with a High Capacity Lithium
Ion battery.
1Remove the battery door.
2Insert the top of the battery into the battery area.
Press the bottom of the battery to secure it.
3Replace the battery door and press it gently until
you hear a click.
SIM card
holder
SIM card

4
Getting Started
4If you want to ensure the battery door does not
accidentally come off, rotate clockwise the
circular piece in the center of the release button
to lock it.
Charging the Battery
Your phone comes with a rapid travel charger.
1Plug the charger into an electrical outlet.
2Open the connector cover.
3Plug the other end of the charger into the
accessory connector.
Charger Attached or Device Attached appears
on the internal display.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
4If you have purchased optional batteries or
chargers, see “Charging Times” on page 5.
connector cover

5
Battery
Charging Times
Check your battery and charger type against the
grid below to determine appropriate charging
times.
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to
40°C).
Prolonged charging is not recommended.
Removing the Battery
1With the phone powered off, remove the battery
door.
2Remove the battery by pushing the battery
toward the antenna and lifting it out.
Battery Use and Maintenance
•The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
•Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
•Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
Battery Charger
Rapid Standard
Slim Lithium
Ion
2 hours 3 hours
Standard
Lithium Ion
2 hours 4 hours
High
Capacity
Lithium Ion
3.5 hours 7.5 hours

6
Getting Started
•The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Powering On and Off
To power your phone on:
Press p.
As your phone connects to the network, you will
see a connecting message. When the idle screen
appears, the phone is ready to use.
To power your phone off:
Press and hold p.
Activating Service
The first time you power your phone on, your
service is activated.
A screen then appears prompting you to select Ok
to update your browser information, which enables
security. This screen will only appear during initial
activation.
Enabling Security
You must enable security the first time you power
on your phone or within 10 days of first activation of
your phone.
1Press Aunder Ok.
Note: If you press Aunder Later, the idle
screen will appear. The next time you
select Net from the main menu, you will
be prompted to enable security before you
can use Wireless Data Services.
2You are prompted to enable security. Press A
under Yes. A series of screens followed by the
default homepage displays.
3Press eto return to the idle screen.

7
Phone Programming
Phone Programming
Within 24 hours of enabling security, you will
receive an alert notification containing your
Personal Telephone Number (PTN), Nextel
Customer Care number, Direct Connect number,
and Talkgroups.
1When you receive an alert notification saying
New Browser Message - Receive
Programming Info, press Aunder Goto.
2You are prompted to accept changes to your
lists. Press Aunder Ok.
3You are prompted again to accept changes to
your lists. Press Aunder Ok.
4A confirmation screen displays. Press Aunder
Ok.
5Press eto return to the idle screen.
Finding Your Phone Number
and Direct Connect® Number
My Info lets you view your phone number, Direct
Connect number, and other phone information.
1Press mto access the main menu.
2Scroll to My Info.
3Press O.
4Scroll to see your information:
Line 1 and Line 2 are your phone numbers. Direct
Connect is your Direct Connect number, the
number that others use to contact you using Direct
Connect® walkie-talkie service. These numbers
appear when you receive your alert notification
after enabling security on your phone.
See “My Info” on page 105 for more information
about this feature.
Nextel® Voice Mail
You must set up your voice mail box before you
can retrieve messages. See “Setting Up Your
Voice Mail Box” on page 71.
Nextel Worldwide®Service
You can use your phone to make calls
internationally in select cities using other iDEN®
networks by calling Nextel Customer Care to
activate international dialing on your account.
Countries in which you can use your phone include
Argentina, Brazil, Canada, Israel, Jordan, Mexico,
Peru, the Philippines, and Singapore*.
* Credit approval may be required. Other conditions may apply.

8
Getting Started
Customizing Features
You can control many features of your phone,
including the size of the text on the display, the way
you access main menu items, and the volume of
incoming sound, rings, and other tones. See
“Customizing Your Phone” on page 135.
Phone Basics
Any time your phone is powered on, the display
provides you with information and options.
The screen shown above is the idle screen. The
idle screen appears when your phone is on, but not
engaged in any activity.
Text Area
This area displays menus, messages, names,
phone numbers, and other information.
Display Options
Two display options appear at the bottom of most
screens. You select a display option by pressing
the option key below it.
Menus and Lists
Your phone’s features are arranged in menus,
submenus, and lists.
To access the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this symbol >tells you to select a
menu or list item. For example, Settings >
Security means:
1Scroll to Settings on the main menu.
2Press Oto see the Settings screen.
3Scroll to Security.
4Press Oto see the Security screen.
status icons
text area
menu icon
display options

9
Phone Basics
Quick Access to Main Menu Items
Each arrow in the navigation key and Ocan be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign different main menu items, see “Personalize
Features” on page 139.
OK Key
Pressing O:
•Selects the highlighted menu item or list item
•Sets options
•Confirms actions
•Places and answer calls
•From the idle screen, accesses ring tones list.
This is the default setting. You can assign a
different main menu item to O.
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon Sappears any time a context-sensitive
menu is available. Press mto access the menu.
Main Menu
All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as large icons (see “Setting the
Menu View” on page 136).
aNet Access to Wireless Data
Services. See page 101.
qJava Apps Java applications on your
phone. See page 111.
bSettings Customize your phone.
See page 135.
mRing Tones Assign ring tones and turn
ringer off. See page 64.
[My Pictures Access stored pictures.
See page 104.
cVoiceRecord Record and play audio
messages. See page 109.
jMy Info View personal phone
information, including
phone number and Direct
Connect number. See
page 7.

10
Getting Started
Status Icons
Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have activated certain features.
nDownloads Provides a catalog of ring
tones, wallpaper, games
and Java applications that
you can download directly
to your phone. Items in this
catalog change frequently,
so check regularly for fresh
content. See page 66.
lGPS Find your approximate
geographical location. See
page 119.
dContacts Create, view, store, edit
Contacts and Groups. See
page 45.
eMessages Access messages. See
page 67.
fCall Forward Set call forwarding options.
See page 52.
oDatebook Schedule appointments.
See page 128.
gMemo Store a number to access
later. See page 51.
hCall Timers Phone usage information.
See page 58.
iRecent Calls Lists recent calls. See
page 30.
sShortcuts Create shortcuts to
screens. See page 147.
pProfiles Groups of settings you
apply together. See
page 142.
mDirecTalk Launch Direct TalkSM.
Access Setup and Help.
See page 36.
kCall Alert Lists call alerts. See
page 34.
abcd
efgd
Battery Strength — A shaded
battery indicates a greater charge.
opq
rs
Signal Strength — More bars next
to the antenna indicate a stronger
signal.