Nextel iDEN User manual

Nextel
iDEN
Digital Multi-service Data-capable Phone
i830 Phone User’s Guide
@NNTN5431A@
NNTN5431A

i
Contents
Getting Started........................................... 1
Removing the Battery Door...............................3
Locating Your SIM Card....................................3
Battery...............................................................4
Powering On and Off.........................................7
Activating Service..............................................7
Enabling Security ..............................................7
Phone Programming .........................................8
Finding Your Phone Number and Direct
Connect®Number ........................................8
Nextel®Voice Mail.............................................9
Nextel Worldwide®Service ...............................9
Customizing Features .......................................9
Phone Basics ..................................................10
SIM Card Security...........................................14
Locking the Keypad.........................................18
Accessories.....................................................19
Wireless Local Number Portability: Bringing
Your Phone Number From Another
Carrier.........................................................19
Nextel®Customer Care...................................20
Making Calls .............................................22
Phone Calls.....................................................22
Direct Connect®Calls .....................................22
Receiving Calls ...............................................23
Ways to Enter Calls.........................................24
Missed Phone Calls ........................................26
Using Speakerphone.......................................26
Using Mute......................................................27
Making Emergency Phone Calls.....................27
Call Alerts..................................................29
Sending Call Alerts..........................................29
Receiving Call Alerts.......................................29
Using the Call Alert Queue..............................29
Recent Calls..............................................31
Storing Recent Calls to Contacts....................31
Deleting Recent Calls......................................32
Entering Text ............................................33
Using Alpha Mode...........................................33
Using Word Mode ...........................................33
Special Function Keys.....................................34

ii
Using Numeric Mode.......................................35
Using Symbols Mode ......................................35
Contacts ................................................... 36
Viewing Contacts.............................................37
Creating Entries...............................................38
Storing Numbers Faster..................................39
Editing Entries.................................................40
Deleting Entries...............................................40
Checking Capacity ..........................................40
Creating Pauses and Waits.............................40
International Numbers.....................................41
Memo ........................................................ 42
Call Forwarding........................................ 43
Forwarding All Calls ........................................43
Turning Off Call Forwarding............................44
Forwarding Missed Calls.................................44
Viewing Call Forwarding Settings....................45
Advanced Calling Features..................... 46
Call Waiting.....................................................46
Switching Between Calls.................................46
Putting a Call on Hold .....................................47
Calling 2 People..............................................47
Creating Pauses and Waits While Dialing.......48
Making International Calls...............................48
Setting One Touch Direct Connect®...............48
Setting Flip Actions .........................................49
Group ConnectTM Calls...................................50
Call Timers......................................................51
Using Your Phone as a Modem ......................52
Making TTY Calls............................................53
Special Dialing Codes.....................................54
Nextel®Phone Services...........................56
Caller ID ..........................................................56
Per-Call Blocking.............................................56
Per-Line Blocking............................................56
Alternate Line Service.....................................56
Call Restrictions ..............................................57
Nextel®411.....................................................57
Ring Tones................................................58
Setting Your Phone to Vibrate.........................58
Ring and Vibrate .............................................59

iii
Assigning Ring Tones to Contacts ..................59
Viewing Ring Tone Assignments.....................59
Downloading More Ring Tones.......................59
Managing Memory...........................................60
Deleting Custom Ring Tones ..........................60
Message Center....................................... 61
Accessing the Message Center.......................61
Message Center Options.................................61
Receiving Messages................................ 62
Message Notifications .....................................62
Message Center..............................................62
Voice Mail Messages............................... 64
Receiving a Message......................................64
Accessing Voice Mail from
the Message Center ...................................64
Sending Unanswered Calls to Voice Mail.......64
Nextel®Voice Mail ................................... 65
Setting Up Your Voice Mail Box......................65
Playing Messages...........................................65
Changing Your Password................................66
Recording Your Name.....................................66
Recording Your Active Greeting......................67
Advanced Voice Mail Features .......................67
Nextel®Voice Mail Tree..................................72
SMS and Two-Way Messages .................73
SMS Messages...............................................73
Two-Way Messages and Net Alerts................74
Nextel Online®Services...........................77
NOL Services..................................................77
Accessing NOL Services From Your Phone...77
Voice Records ..........................................79
Creating Voice Records ..................................79
Playing Voice Records....................................79
Labeling Voice Records ..................................79
Deleting Voice Records...................................80
Locking Voice Records ...................................80
Managing Memory ..........................................80
Java Applications.....................................82
Installing Applications......................................82
Running Applications ......................................82

iv
Suspending Applications.................................82
Resuming Applications....................................83
Ending Applications.........................................83
Downloading Applications...............................83
Deleting Applications.......................................83
Managing Memory...........................................84
Shortcuts on the Main Menu ...........................84
Java Applications and GPS Enabled...............85
GPS Enabled............................................ 88
IMPORTANT: Things to Keep in Mind ............88
Making an Emergency Call .............................89
Viewing Your Approximate Location ...............90
Enhancing GPS Performance.........................91
Updating Satellite Almanac Data.....................93
Setting Privacy Options...................................94
Using GPS with Map Software........................95
Datebook .................................................. 98
Viewing Datebook ...........................................98
Creating Events...............................................99
Editing Events ...............................................101
Deleting Events .............................................102
Receiving Reminders....................................102
Making Calls From Datebook........................103
Customizing Datebook Setup........................103
Customizing Your Phone.......................105
Setting the Volume........................................105
Setting Your Phone to Vibrate.......................105
Changing the Look of Your Phone................105
Temporarily Turning Off Calls .......................107
Using Settings...............................................107
Profiles ....................................................112
Viewing Profiles.............................................112
Switching Profiles..........................................112
How Changing Settings Affects Profiles........112
Temporary Profiles........................................113
Creating Profiles............................................114
Editing Profiles ..............................................114
Deleting Profiles............................................114
Setting Call Filtering......................................115
Shortcuts.................................................116
Creating a Shortcut .......................................116

v
Using a Shortcut............................................116
Editing a Shortcut..........................................116
Deleting Shortcuts.........................................117
Using a Headset..................................... 118
Attaching a Headset......................................118
UsingaRemotePTT
TM Button.....................118
Nextel®Customer Care......................... 119
Domestic Customer Care..............................119
Nextel Worldwide®Customer Care...............120
Understanding Status Messages......... 121
Nextel®Terms and
Conditions of Service........................ 124
Safety and General Information ........... 146
RF Operational Characteristics.....................146
Portable Radio Product Operation and EME
Exposure...................................................146
Electro Magnetic Interference/Compatibility..149
Medical Devices............................................149
Operational Warnings....................................150
Operational Cautions.....................................151
Accessory Safety Information .......................152
MOTOROLA LIMITED WARRANTY.......154
Limited Warranty
Motorola Communication Products
(International)......................................158
Patent and Trademark Information.......162
Index........................................................163

vi
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 [phone]
Hereby declares that the product:
Product Name: i830
Model Number: H74XAH6RR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
•Reorient or relocate the receiving
antenna.
•Increase the separation between the
equipment and receiver.
•Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
•Consult the dealer or an experienced
radio/TV technician for help.

1
Getting Started
volume
controls
PUSH TO TALKTM
(PTTTM) button
accessory connector
audio jack
speaker
(in back)
retractable
antenna
external
display
microphone
light sensor option keys
earpiece internal
display
space key
back key
power
button

2
Getting Started
To start using your i830 phone:
•Make sure your SIM card is in place.
•Charge the battery.
•Activate your service.
•Enable security.
pPower button.
Navigation key — press the arrows to
scroll through menus and lists.
OOK key — selects highlighted item;
answers calls.
mMenu key — accesses context-sensitive
menus.
AOption key — selects the option
appearing above it on the display.
Note: Throughout this User’s Guide,
theoptionkeyswillbe
represented by A.
sSend key — places phone calls.
eEnd key — ends phone calls; returns to
idle screen; in browser mode, returns to
Net main menu.
tActs like swhentheflipisclosed;turns
Direct Connect®/ Group ConnectTM
speaker on and off; used with voice
names and voice records.
.Acts like ewhentheflipisclosed;
accesses recent calls; sends incoming
calls to voice mail.

3
Removing the Battery Door
Removing the Battery Door
1Make sure the phone is powered off. See
“Powering On and Off” on page 7.
2Press the release button and pull the battery
door away from the phone.
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
If there is no SIM card in your phone, contact
Nextel Customer Care at 1-800-639-6111.
button SIM card

4
Getting Started
Battery
Inserting the Battery
Your phone comes with a Slim Lithium Ion Battery.
1Remove the battery door.
2Insert the battery into the battery area. Press the
battery down to secure it.
3To replace the battery door, locate the tabs on
the battery door and the slots in the phone.
4Place the tabs on the battery door into the slots
on the phone.
slots tabs

5
Battery
5Move the top of the battery door into place.
Press it over the release button until you hear a
click.
Charging the Battery
Your phone comes with a rapid travel charger.
1Plug the charger into an electrical outlet.
2Open the connector cover.
3Plug the other end of the charger into the
accessory connector.
Charger Attached appears on the internal
display.
connector
cover

6
Getting Started
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
4If you have purchased optional batteries or
chargers, see “Charging Times”.
Charging Times
Check your battery and charger type against the
below grid to determine appropriate charging
times.
Recommended charging times:
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to
40°C).
Prolonged charging is not recommended.
Removing the Battery
1With the phone powered off, remove the battery
door.
2Remove the battery by lifting it out from the side.
Battery Use and Maintenance
•The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
•Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
Battery Charger
Rapid Standard
Slim Lithium
Ion SC 2 hours 2.5 hours
Standard
Lithium Ion
SC
2hours 4hours

7
Powering On and Off
•Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
•The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Powering On and Off
To power your phone on:
1Open the flip.
2Press p.
As your phone connects to the network, you will
see a connecting message. When the idle screen
appears, the phone is ready to use.
To power your phone off:
1Open the flip.
2Press and hold p.
Activating Service
The first time you power on your phone, your
service is activated.
A screen then appears prompting you to select Ok
to update your browser information. This screen
will only appear during initial activation. See
“Enabling Security”.
Enabling Security
You must enable security the first time you power
on your phone or within 20 days offirst activation of
your phone.
1Press Aunder Ok.
Note: If you press Aunder Later, the idle
screen will appear. The next time you
select Net from the main menu, you will
be prompted to enable security before you
can use Nextel Online services.
2You are prompted to enable security. Press A
under Yes. A series of screens and then the
default homepage displays.
3Press eto return to the idle screen.

8
Getting Started
Phone Programming
Within 24 hours of enabling security, you will
receive an alert notification containing your
Personal Telephone Number (PTN), Nextel
Customer Care number, Direct Connect number,
and Talkgroup lists for Group Connect calls.
1When you receive an alert notification saying
New Browser Message - Receive
Programming Info,pressAunder Goto.
2You are prompted to accept changes to your
lists. Press Aunder Ok.
3You are prompted again to accept changes to
your lists. Press Aunder Ok.
4A confirmation screen displays. Press Aunder
Ok.
5Press eto return to the idle screen.
Finding Your Phone Number
and Direct Connect®Number
My Info lets you view your phone number, Direct
Connect number, and other phone information.
1Press mto access the main menu.
2Scroll to My Info.
3Press O.
4Scroll to see your information:
•Name— Enter your name. See “Entering
Text”onpage33.
•Line1and Line 2 — your phone numbers for
phone lines 1 and 2. These are filled in when
you receive your alert notification after
enabling security on your phone.
• Direct Connect — Your Direct Connect
number is the number that others use to
contact you using Direct Connect®service. It
is filled in when you receive your alert
notification after enabling security on your
phone. To view your Direct Connect number,
scroll to Direct Connect and press O.
•GroupID— the number of the Talkgroup you
have joined.
• Carrier IP — the IP address assigned to
Nextel. It is filled in when you register for
packet data services. To view your Carrier IP
address, scroll to Carrier IP and press O.
• IP1 Address and IP2 Address —theIP
addresses assigned to you for using the
Internet with your phone. To view your IP
addresses, scroll to the IP address you want
to view and press O.

9
Nextel®Voice Mail
•Ckt— Your circuit data number is the number
youuseifyouwanttouseyourphoneto
transfer circuit data. See “Using Your Phone
as a Modem” on page 52. You receive this
number from Nextel.
Note: If you request equipment related
transactions on your account, Nextel
Customer Care may require you to
provide specific information about your
phone. By pressing manytime while in My
Info, a context-sensitivemenu willappear
that includes your phone's service status,
unit information, and phone identification
numbers including IMEI, SIM ID, and
Serial Number (SN). Please be prepared
to supply the representative with this
information when requesting these types
of transactions.
Nextel®Voice Mail
You must set up your voice mail box before you
canretrievemessages.See“SettingUpYour
VoiceMailBox”onpage65.
Nextel Worldwide®Service
You can use your phone to make calls
internationally in select cities using other iDEN®
networks by calling Nextel Customer Care to
activate international dialing on your account.
Countries in which you can use your phone include
Argentina, Brazil, Canada, Philippines, Singapore,
Israel, Mexico and Peru*.
* Credit approval may be required. Other conditions may apply.
Customizing Features
You can control many features of your phone,
including the size ofthe text on the display, the way
youaccessmainmenuitems,andthevolumeof
incoming sound, rings, and other tones. See
“Customizing Your Phone” on page 105.

10
Getting Started
Phone Basics
Any time your phone is powered on, the display
provides you with information and options.
The external display shows a shortened version of
the internal display. To see more information, open
the flip.
The screen shown above is the idle screen. The
idle screen appears when your phone is on, but not
engaged in any activity.
Text Area
This area displays menus, messages, names,
phone numbers, and other information.
Display Options
Two display options appear at the bottom of most
screens. You select a display option by pressing
theoptionkeybelowit.
Menus and Lists
Your phone’s features are arranged in menus,
submenus, and lists.
Toaccesstheitemsinamenuorlist,scrollusing
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this symbol >tells you to select a
menu or list item. For example, Settings >
Security means:
1Scroll to Settings on the main menu.
2Press Oto see the Settings screen.
3Scroll to Security.
4Press Oto see the Security screen.
status icons
text area
menu icon
display options

11
Phone Basics
Quick Access to Main Menu Items
Each arrow in the navigation key and Ocan be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign different main menu items, see “Personalize
Features” on page 109.
OK Key
Pressing O:
•Selects the highlighted menu item or list item
•Sets options
•Confirms actions
•Places and answer calls
•From the idle screen, accesses ring tones list.
This is the default setting. You can assign a
different main menu item to O.
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon Sappears any time a context-sensitive
menu is available. Press mto access the menu.
Main Menu
All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as large icons (see “Setting the
Menu View” on page 106).
aNet Access to Nextel Online
services. See page 77.
qJava Apps Java applications on your
phone. See page 82.
bSettings
Display/Info
Phone Calls
DC/GC Options
Personalize
Volume
Security
Advanced
Customize your phone.
Seepage105.
mRing Tones
Vibrate All
list of ring tones
Ring Tones menu
Assign ring tones and turn
ringer off. See page 58.
cVoiceRecord Record and play audio
messages. See page 79.

12
Getting Started
jMy Info View personal phone
information, including
phone number and Direct
Connect number. See
page 8.
nDownloads Provides a catalog of ring
tones, wallpaper, games
and applications that you
can download directly to
your phone. Browse
throughthecatalogtoadd
a new ring tone, a
wallpaper to serve as the
background imageon your
phone, a game for
entertainment, or an
application that serves
your business and
productivity needs. Items
in these catalogs change
frequently, so check
regularly for fresh content.
See page 59.
lGPS Find your approximate
geographical location. See
page 88.
dContacts
new contact form
list of contacts
Contacts menu
Create, view, store, edit
contacts. See page 36.
eMessages
Voice Mail
Net Alert
SMS
Access messages. See
page 61.
fCall Forward Setcallforwardingoptions.
See page 43.
oDatebook
new event form
list of events
Datebook menu
Schedule appointments.
See page 98.
gMemo Store a number to access
later. See page 42.
hCall Timers Phone usage information.
See page 51.
iRecent Calls
list of calls
recent calls menu
Call Setup menu
Lists recent calls. See
page 31.
sShortcuts Create shortcuts to
screens. See page 116.