
If the system shows “ evice was damaged” note, it means that the uplink/downlink was damaged.
Contact customer service for repair.
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For the optimal functioning of the booster, the BS (input) readings should be between - 65 and 50 dBm.
The MS (output power) readings must be between +05 and +15 dBm. evice Gain must be 65/65 dB. If
the BS is lower than - 65dBm, the coverage will be smaller. However, the device can work normally. If the
BS is too weak, it'll be necessary to adjust the position of the outdoor antenna by raising it as high as
possible (on a pole on the rooftop) and pointing it towards the provider's nearest base station. If the BS is
higher than - 50 dBm, the device will have a self-excitation issue. In those conditions, the output signal will
drop during communications. If the two antennas are placed very close to each other, it will evoke self-
excitation. To ]x the problem, you would need to place the outdoor antenna at the largest possible
distance from the indoor antenna.
In case of installation errors an exclamation point/arrow appears on the LC screen. It happens in two
cases:
1. Input signals (external BS) are weak.
It can happen that even with a weak signal the ampli]er works well. In this case, nothing should
be done. Just ignore a ^ashing exclamation point. However, if the indoor coverage is still very
low, it will be necessary to adjust the position of the outdoor antenna so that it can pick up a
stronger signal. For that, try 3 possible solutions:
Solution 1. irect the outdoor antenna to provider’s nearest base station.
Solution 2. Change the position of the outdoor antenna. Try to put it as high as possible.
Solution 3. Reinstall the outdoor antenna trying to avoid obstacles between the antenna and
provider’s base station.
2. The separation between the two antennas (outside and inside) is not su_cient.
This can cause interference between antennas and, as a result, the device will reduce the
device gain. The output signals will, therefore, be very weak. To avoid the risks of this type of
malfunction, make sure not to put the 2 antennas too close to each other, ( = 10-20 m) and
never to orient them face to face, ideal would also be that they are not in direct vision (use of a
mineral or metallic obstacle, wall, ceiling, slab, etc.), and they aim opposite directions, or at
least frankly di\erent.
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The signal booster enters into Sleep mode only when you don’t use it. uring Sleep mode only the LC
display turns o\, while the ampli]cation system keeps on functioning. This function allows saving energy.
In case you need to see information on the screen, just push any button.
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