Ninja CREAMi NC300 Series User manual

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CREAMi®
NC300
Series
OWNER’S GUIDE

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CONTENTS
THANK YOU
for purchasing the Ninja™ Creami®
Important Safety Instructions� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 4
Parts � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 6
Before First Use � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 6
Using the Control Panel � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 7
Using the CREAMi® � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 8
Troubleshooting Guide� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 12
Replacement Parts � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 12
Care & Maintenance� � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 14
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Storing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Resetting the Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Warranty � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � � 15
TIP: You can find the model and serial
numbers on the QR code label on the
back of the unit by the power cord.
RECORD THIS INFORMATION
Model Number: ��������������������
Serial Number: ���������������������
Date of Purchase: �������������������
(Keep receipt)
Store of Purchase: ������������������
REGISTER YOUR PURCHASE
registeryourninja.com
Scan QR code using mobile device
PLEASE READ CAREFULLY AND
KEEP FOR FUTURE REFERENCE�
TECHNICAL SPECIFICATIONS
Voltage: 120V~, 60Hz
Power: 800 Watts
PRODUCT REGISTRATION
Visit registeryourninja.com to register your new Ninja™ product within ten (10) days of
purchase. You will be asked to provide the store name, date of purchase, and model number
along with your name and address.
The registration will enable us to contact you in the unlikely event of a product safety
notification. By registering, you acknowledge you have read and understood the
instructions for use and warnings set forth in the accompanying instructions.
You will receive a coupon to apply towards your purchase of CREAMi Pints
when you register your Ninja CREAMi purchase.

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SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
PLEASE READ CAREFULLY BEFORE USE • FOR HOUSEHOLD USE ONLY
1 Read all instructions prior to using the
appliance and its accessories.
2 Carefully observe and follow all warnings
and instructions. This unit contains
electrical connections and moving parts
that potentially present risk to the user.
3 Take inventory of all contents to ensure
you have all parts needed to properly
and safely operate your appliance.
4 Turn the appliance OFF, then unplug the
appliance from the outlet when not in
use, before assembling or disassembling
parts, and before cleaning. To unplug,
grasp the plug by the body and pull from
the outlet. NEVER unplug by grasping
and pulling the flexible cord.
5Before use, wash all parts that may
contact food. Follow washing instructions
covered in this instruction manual.
6Before each use, inspect Creamerizer™
Paddle for damage. If paddle is bent or
damage is suspected, contact SharkNinja
to arrange for replacement.
7 DO NOT use this appliance outdoors. It is
designed for indoor household use only.
8 This appliance has a polarized plug (one
prong is wider than the other). To reduce
the risk of electric shock, this plug will
fit in a polarized outlet only one way. If
the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit,
contact a qualified electrician. DO NOT
modify the plug in any way.
9 DO NOT operate any appliance with
a damaged cord or plug, or after the
appliance malfunctions or is dropped or
damaged in any manner. This appliance
has no user-serviceable parts. If damaged,
contact SharkNinja for servicing.
10 This appliance has important markings
on the plug. The entire supply cord is not
suitable for replacement. If damaged,
please contact SharkNinja for service.
11 Extension cords should NOT be used
with this appliance.
12 To protect against the risk of electric
shock, DO NOT submerge the appliance
or allow the power cord to contact any
form of liquid.
13 DO NOT allow the cord to hang over
the edges of tables or counters. The
cord may become snagged and pull the
appliance o the work surface.
14 DO NOT allow the unit or the cord to
contact hot surfaces, including stoves
and other heating appliances.
15 ALWAYS use the appliance on a dry and
level surface.
16 DO NOT allow children to operate
this appliance or use as a toy. Close
supervision is necessary when any
appliance is used near children.
17 This appliance is NOT intended to be
used by people with reduced physical,
sensory, or mental capabilities, or lack of
experience and knowledge, unless they
have been given supervision or instruction
concerning use of the appliance by a
person responsible for their safety.
18 ONLY use attachments and accessories
that are provided with the product or are
recommended by SharkNinja. The use of
attachments not recommended or sold
by SharkNinja may cause fire, electric
shock, or injury.
19 NEVER place the Creamerizer Paddle
on the motor base without it first being
attached to the outer bowl lid and the lid
being attached to the outer bowl.
20 Keep hands, hair, and clothing out of the
container when loading and operating.
21 During operation and handling of the
appliance, avoid contact with moving parts.
22 DO NOT fill containers past the MAX
FILL lines.
23 DO NOT operate the appliance with an
empty container.
24 DO NOT microwave the containers or
accessories provided with the appliance,
except the CREAMi® Pint. The pint can
be microwaved.
25 DO NOT microwave the pint for more
than 8 minutes at a time. Wait until
cooled before microwaving again.
26 NEVER leave the appliance unattended
while in use.
27 DO NOT mix hot liquids. Doing so may
result in pressure buildup and steam
exposure that can pose a risk of the user
being burned.
28 DO NOT process dry ingredients without
adding liquid to the pint. It is not
intended for dry blending.
29 DO NOT perform grinding operations.
30 NEVER operate the appliance without
lids in place. DO NOT attempt to defeat
the interlock mechanism. Ensure the
container and lid are properly installed
before operation.
31 Before operation, ensure all utensils are
removed from containers. Failure to
remove utensils can cause containers to
shatter and potentially result in personal
injury and property damage.
32 Keep hands and utensils out of containers
while mixing to reduce the risk of severe
personal injury or damage to the unit.
A scraper may be used ONLY when the
processor is not running.
33 DO NOT carry the unit by the handle of
the outer bowl. Hold the unit by grasping
both sides of the unit under the head.
34 DO NOT process hard, loose ingredients
or ice. This appliance is not intended
to process loose frozen fruit, a block of
solid ice, or ice cubes.
35 DO NOT freeze the pint at an angle.
Pints must be placed on a level surface
in the freezer. Pints frozen at an angle
should NOT be processed.
WARNING
Read and review instructions for operation and use�
Indicates the presence of a hazard that can cause personal injury,
death or substantial property damage if the warning included with this
symbol is ignored�
For indoor and household use only�
When using electrical appliances, basic safety precautions should always be
followed, including the following:

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PARTS
BEFORE FIRST USE
AMotor Base
(attached power cord not shown)
BOuter Bowl Lid
CCreamerizer™ Paddle
DCREAMi® Pint Lid
E16 oz. CREAMi Pint
FOuter Bowl
1 Remove all packaging materials from
the unit.
2 Wash containers, lids, and paddle in
warm, soapy water. Use a dishwashing
utensil with a handle to clean the paddle.
3 Thoroughly rinse and air-dry all parts.
4 Wipe control panel with a soft cloth.
IMPORTANT: Review all warnings on
pages 4–5 before proceeding.
USING THE CONTROL PANEL
NOTE: Unit color as well as number of
pints and lids may vary by model.
DID YOU KNOW?
• You can use the outer bowl to carry
the CREAMi Pint after removing it from
the freezer.
NOTE: All attachments are BPA free
and dishwasher safe (top rack only).
Ensure the paddle, pint, outer bowl, and
lids are all separated before placing in
the dishwasher.
ICE CREAM
Designed for traditionally indulgent recipes.
Great for turning dairy and dairy-alternative
recipes into thick, creamy, and scoopable
ice creams.
LITE ICE CREAM
Designed for health-conscious consumers
to make ice creams that are low in sugar or
fat or use sugar substitutes. Choose when
processing keto or paleo recipes.
GELATO (not available on all models)
Designed for custard bases for Italian-style
ice cream. Choose GELATO when specified
to create delicious, decadent desserts.
SORBET
Designed to transform fruit-based recipes
with high water and sugar content into
creamy delights.
SMOOTHIE BOWL
(not available on all models)
Designed for recipes that are made from fruit
and/or vegetables frozen together with dairy,
dairy alternatives, or juice.
MILKSHAKE
Designed to create quick and thick
milkshakes. Simply combine your favorite ice
cream (store-bought or homemade), milk,
and mix-ins and select MILKSHAKE.
Use the Power button to turn the unit on or o.
INSTALL LIGHT
The install light will illuminate when the unit is not fully
assembled for use. If the light is blinking, make sure the bowl
is properly installed. If the light is solid, check that the paddle
is installed.
PROGRESS BAR
The progress bar indicates the progress of the One-Touch
Program. All 4 progress bar LEDs will flash twice and then
turn o when the program is complete.
ONE-TOUCH PROGRAMS: 1–2 1/2MINUTES
Each One-Touch Program is intelligently designed to whip up
delicious creations in 1–2 1/2minutes. Programs vary in length
and speed depending on the optimal settings to get perfectly
creamy results for that type of recipe.
NOTE: Do not RE-SPIN before using the
MIX-IN program.
NOTE: Mix-ins work best if they are
added in the middle of the CREAMi Pint.
After processing the pint, use a spoon to
create a 1 1/2-inch wide hole that reaches
the bottom of the pint. Add chopped or
broken mix-ins to the hole in the pint and
process again using the MIX-IN program.
NOTE: To stop an active program,
simply press the program button that
is illuminated.
MIX-IN
Designed to fold in pieces of candies,
cookies, nuts, cereal, or frozen fruit to
customize a just-processed base or store-
bought treat.
RE-SPIN
Designed to ensure a smooth texture after
running one of the preset programs. RE-
SPIN is often needed when the base is very
cold (below -7°F) and the texture is crumbly
rather than creamy.
AF
E
D
B
C

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This is NOT a blender.
DO NOT process a solid block of ice or
ice cubes.
DO NOT make a smoothie or process
hard, loose ingredients.
Fruit must be crushed to release its juice
or combined with other ingredients and
frozen before processing.
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USING THE CREAMi®
IMPORTANT: Review all warnings on
pages 4–5 before proceeding.
1Add ingredients to the CREAMi Pint. DO
NOT add ingredients past the MAX FILL
line on the pint. To find ingredients, you
can choose from hundreds of recipes at
ninjacreami.com.
NOTE: The unit must be plugged in
before assembly. The unit will not run if
the outer bowl is installed before the unit
is plugged in.
NOTE: If the install light is illuminated,
the unit is not fully assembled for use. If
the light is blinking, make sure the bowl
is properly installed. If the light is solid,
check that the paddle is installed. Make
sure to plug the unit in before installing
the bowl.
2If the recipe requires the ingredients to
be frozen, snap the lid on the pint and
freeze for at least 24 hours.
3Plug in the unit and place on a clean,
dry, level surface such as a countertop
or table.
4When the base is prepped or frozen,
remove the pint lid and place the pint in the
outer bowl.
6Position the tab of the lid just slightly to
the right of the outer bowl handle so the
lines on the lid and handle align. Rotate
the lid clockwise to lock.
7Make sure the unit is plugged in. Then,
place the outer bowl onto the motor
base with the handle centered below the
control panel. Twist the handle to the
right to raise the platform and lock the
bowl in place. You will hear a click when
the bowl is fully installed.
8Press the power button to turn on the
unit. If the outer bowl is properly installed,
the One-Touch Programs will illuminate
and the unit will be ready for use. Select
the program that best suits your recipe.
The program will automatically stop when
complete.
FREEZING TIPS
For best results, set your freezer
between 9°F and -7°F. The CREAMi
is designed to process bases within
this range. If your freezer is within
this range, your pint should reach
the appropriate temperature.
For best results, do not freeze the
pint at angle. Place the pint on a
level surface in the freezer.
Upright freezers work best. We
do not recommend using a chest
freezer, as they tend to reach
extremely cold temperatures.
Freeze the base for at least
24 hours. While it may be frozen,
the base needs to reach an even
colder temperature before it can
be processed.
Make the most of your time by
prepping several CREAMi pints
at once. Keep these pints in your
freezer to Creamify™ on demand
whenever the craving strikes.
5Press and hold the paddle latch on the
top of the outer bowl lid, then insert the
Creamerizer™ Paddle in the bottom of
the lid. Release the latch to secure the
paddle. When fully installed, the latch
will be centered and the paddle will be
slightly loose.
Don't want to wait 24 hours? Customize
store-bought ice cream with mix-ins or
make a milkshake. To customize store-
bought ice cream, scoop the ice cream
into a pint and skip to step 11a.
NOTE: For best results, do not
process the pint if ingredients
have been frozen at an angle or
if the pint has been scooped out
of and then refrozen unevenly.
Always smooth-out the surface of a
processed treat before re-freezing in
the pint. If the pint is frozen unevenly,
put the pint in the fridge to allow the
ingredients to melt. Then whisk to make
sure the ingredients are combined.
Refreeze, making sure to place the pint
on a level surface in the freezer.
If you'd rather watch how to use
the CREAMi, how-to videos can be
found on ninjacreami.com.

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USING THE CREAMi® – CONT
9When the program is complete, remove
the outer bowl by holding the bowl
release button on the left side of the
motor base and twisting the handle back
to the center. As the handle is twisted,
the platform will lower the bowl. Lift bowl
to remove.
10 To remove the lid, press the lid unlock
button and twist the lid counterclockwise.
NOTE: Leftovers can be stored in other
containers. However, we recommend
storing leftovers in a pint so that it can
be processed again if necessary.
11a If adding mix-ins, use a spoon to create
a 1 1/2-inch wide hole that reaches the
bottom of the pint. Add chopped or
broken mix-ins to the hole in the pint
and repeat steps 6–10 to process again
using the MIX-IN program.
11b If not adding mix-ins, RE-SPIN can be used
on a crumbly or powdery pint to make it
more creamy. RE-SPIN is often needed
for very cold bases. If the treat is smooth
and scoopable, go to step 12. If the base is
crumbly or powdery, repeat steps 6–10 to
process again using the RE-SPIN program.
NOTE: Do not RE-SPIN before using the
MIX-IN program.
IMPORTANT: Review all warnings on
pages 4–5 before proceeding.
NOTE: The unit does not allow One-
Touch Programs to be run back to back.
Between programs, lower the bowl and
check the results before proceeding.
12 Lift the pint out of the outer bowl. Enjoy
your treat!
13 Rinse the outer bowl lid to remove any
sticky residue or pieces wedged in the
Creamerizer Paddle. Then detach the
paddle by pressing the latch on the top
of the outer bowl lid. For easy cleanup,
release paddle directly into the sink.
14 Turn the unit o by pressing the power
button. Unplug the unit when finished.
Refer to the Care & Maintenance section
for cleaning and storage instructions.
15 Didn’t finish your pint? Flatten the top of
your frozen treat with a spoon or spatula
before refreezing. If the treat is hard
after re-freezing, process it again on the
program you used to make it. If it’s soft,
just scoop and enjoy it.
NOTE: If your treat contains mix-ins,
processing again will further crush your
mix-ins and create a new flavor.
MIX-IN TIPS
We recommend adding 1/4cup of your
favorite crushed candies, frozen fruits,
chopped nuts, chocolate pieces, and
more. When adding several dierent
types of mix-ins, we recommend not
exceeding 1/4cup in total. Feel free to
adjust the quantity of mix-ins to your
taste but make sure that the outer
bowl lid can still comfortably close
over the pint.
Hard mix-ins will remain intact.
Mix-ins like chocolate, candy, and nuts
will not be broken down during the
MIX-IN program. We recommend using
mini chocolate chips and candies or
pre-chopped ingredients.
Soft mix-ins will get broken down.
Mix-ins like cereal, cookies, and frozen
fruit will end up smaller after the MIX-IN
program. We recommend using bigger
pieces of soft ingredients.
For ice cream and gelato, we do not
recommend fresh fruit, sauces, and
spreads as mix-ins. Adding fresh fruit,
fudge, and caramel sauces will water
down your treat. Chocolate hazelnut
spread and nut butters also do not mix
well. We recommend using frozen fruit or
chocolate/caramel shell toppings.

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TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of shock and unintended operation, turn power o
and unplug unit before troubleshooting�
Unit moves on counter while processing�
• Make sure the countertop and the feet of the unit are clean and dry.
Frozen treat is liquid, not solid, after processing�
• If a base is soft after processing, put the CREAMi® Pint back in the freezer for several
hours or until desired consistency is reached.
• For best results, freeze base for at least 24 hours and process immediately after
removing from the freezer. If the processed base is still not firm, try setting your freezer
to a colder temperature. The unit is designed to process bases between 9°F and -7°F.
• The proportion of fat or sugar may be too high in your recipe. Consult the inspiration
guide and use the included recipes as a guide for best results.
Frozen treat looks crumbly or powdery after processing�
• When bases are frozen in very cold freezers, they may come out crumbly. After running
a One-Touch Program, use the RE-SPIN program to make your frozen treat smoother
and creamier.
• The proportion of fat or sugar may be too low in your recipe. Consult the inspiration
guide and use the included recipes as a guide for best results.
One-Touch Programs will not illuminate�
• Ensure the unit is plugged into a working outlet before installing the outer bowl. Then
press the power button to select a program.
• Make sure the unit is fully assembled for use. If the unit is powered on and the outer bowl
is not installed correctly, the install light will flash. If the paddle is not installed correctly,
the install light will illuminate. All One-Touch Programs will illuminate when the unit is
fully assembled.
• The unit does not allow you to run programs back to back. Between programs, lower the
bowl and check the results before raising the bowl and running another program.
Install light is flashing�
• The outer bowl is not installed or is not installed correctly. Make sure to install the paddle
into the outer bowl lid and the lid onto the outer bowl. Then place the outer bowl onto
the motor base with the handle centered below the control panel. Twist the handle to the
right to raise the platform and lock the bowl in place.
Install light is steadily illuminated�
• The outer bowl is correctly installed, but the paddle is missing or has been incorrectly
installed. Lower the platform by pressing and holding the bowl release button on the left
of the motor base while twisting the outer bowl handle toward the center. Be sure the
paddle is installed in the lid.
One progress bar light as well as all program lights are flashing�
• The motor has overloaded and needs to be reset. Unplug the unit, remove the bowl, and
allow the motor base to cool for approximately 15 minutes before running again.
• Remove the outer bowl lid and paddle. Ensure no ingredients are jamming the lid assembly.
• The ingredients you are trying to process might be too dense. Make sure you are using
ingredients with sugar or fat. Follow the recipes in the inspiration guide for best results.
• Your freezer might be very cold. The unit is designed to process bases between 9°F
and -7°F. Change the setting of your freezer, move the pint to the front of your freezer,
or leave the pint out on the counter for a few minutes before processing.
• DO NOT process a solid block of ice, ice cubes, or hard, loose ingredients.
Middle two segments of the progress bar are flashing�
• There was an error and the program did not successfully complete. Check that the
paddle is installed properly and try running the program again.
Pint froze at an angle in the freezer�
• For best results, do not process a pint that has been frozen at an angle or scooped out
of and then refrozen unevenly.
• Always smooth-out the surface of your ice cream before re-freezing. If the pint is frozen
unevenly, put the pint in the fridge to allow the ingredients to melt. Then whisk to make
sure the ingredients are combined. Refreeze, making sure to place the pint on a level
surface in your freezer.
Outer bowl will not release from motor base after processing�
• Wait approximately 2 minutes, then try to remove the outer bowl again. Hold the release
button on the left side of the motor base and twist bowl handle clockwise to remove.
This may take some force.
• To prevent the outer bowl from getting stuck on the motor base, make sure the cavity
on top of the paddle is fully dry before processing. Also, when processing dierent bases
consecutively, make sure to rinse and dry the paddle after processing each base. With
some recipes, water may freeze between the paddle and motor base causing them to
stick together; drying the paddle between runs will prevent this.
Inside of CREAMi Pint is scratched�
• Light scratching of the pint is normal after regular use. To keep the pint from scratching,
prep ingredients in a separate bowl and avoid aggressive use of metal utensils in the pint.
Clean with soft, non-abrasive cloths.
REPLACEMENT PARTS
To order additional parts and attachments, visit ninjaaccessories.com.
GET HELP RIGHT NOW!
DON'T RETURN TO THE STORE.
Questions or Problems?
CALL US: 1-877-646-5288
Toll-free customer support line

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CARE & MAINTENANCE
CLEANING
Hand-Washing
Wash containers, lids, and paddle in warm,
soapy water. Use a dishwashing utensil with
a handle to clean the paddle. Thoroughly
rinse and air-dry all parts.
Dishwasher
Containers, lids, and paddle are dishwasher
safe (top rack only). Ensure the paddle, pint,
outer bowl, and lids are all separated before
placing them in the dishwasher.
Outer Bowl Lid
Remove the paddle before cleaning the outer
bowl lid as ingredients may be stuck under
the paddle. Then run warm water through
the paddle release lever and out the drain
holes on either side. Position the lid with the
lever side down to fully drain the lid.
Remove the dark grey rubber lip seal
wrapped around the middle of the
underside of the outer bowl lid. Then hand
wash the lid and seal with warm, soapy
water or place in the dishwasher.
Motor Base
Unplug the motor base before cleaning.
Wipe motor base with a clean, damp cloth.
Do not use abrasive cloths, pads, or brushes
to clean the base.
Using a damp cloth, wipe the spindle below
the control panel after each use.
If liquid is trapped between the motor base
and the platform, raise the platform to clean.
Place the outer bowl onto the motor base
with the handle centered below the control
panel. Twist the handle to the right to raise
the platform. Then use a damp cloth to
clean the area between the base and the
raised platform.
STORING
For cord storage, wrap the cord with the
hook-and-loop fastener near the back of the
motor base. DO NOT wrap the cord around
the bottom of the base for storage.
Do store any remaining attachments alongside
the unit or in a cabinet where they will not be
damaged or create a hazard.
RESETTING THE MOTOR
This unit features a unique safety system
that prevents damage to the motor and
drive system should you inadvertently
overload it. If the unit is overloaded, the
motor will be temporarily disabled. Should
this occur, follow the reset procedure below.
1 Unplug the unit from the electrical outlet.
2 Allow the unit to cool for approximately
15 minutes.
3 Remove the outer bowl lid and paddle.
Ensure no ingredients are jamming the
lid assembly.
IMPORTANT: Ensure that maximum
capacities are not exceeded. This is the most
typical cause of appliance overload.
DO NOT process a solid block of ice or
ice cubes. DO NOT make a smoothie or
process hard, loose ingredients. Fruit must
be crushed to release its juice or combined
with other ingredients and frozen before
processing.
NOTE: Before cleaning, make sure to
remove the Creamerizer™ Paddle from
the outer bowl lid by rinsing the lid and
then pressing the paddle latch.
NOTE: For best results, use a dishwasher
to remove stuck-on ingredients.
The One (1) Year Limited Warranty applies to purchases made from authorized retailers of
SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the
original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship
for a period of one (1) year from the date of purchase when it is used under normal
household conditions and maintained according to the requirements outlined in the
Owner’s Guide, subject to the following conditions and exclusions:
What is covered by this warranty?
1. The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole
discretion, will be repaired or replaced up to one (1) year from the original purchase date.
2. In the event a replacement unit is issued, the warranty coverage ends six (6) months
following the receipt date of the replacement unit or the remainder of the existing
warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of
equal or greater value.
What is not covered by this warranty?
1. Normal wear and tear of wearable parts (such as containers, lids, paddles, motor bases,
etc.), which require regular maintenance and/or replacement to ensure the proper
functioning of your unit, are not covered by this warranty. Replacement parts are
available for purchase at ninjaaccessories.com.
2. Any unit that has been tampered with or used for commercial purposes
3. Damage caused by misuse, abuse, negligent handling, failure to perform required
maintenance (e.g., failure to keep the well of the motor base clear of food spills and
other debris), or damage due to mishandling in transit.
4. Consequential and incidental damages.
5. Defects caused by repair persons not authorized by SharkNinja. These defects include
damages caused in the process of shipping, altering, or repairing the SharkNinja
product (or any of its parts) when the repair is performed by a repair person not
authorized by SharkNinja.
6. Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions
within the warranty period, visit ninjakitchen.com/support for product care and maintenance
self-help. Our Customer Service Specialists are also available at 1-877-646-5288 to assist
with product support and warranty service options, including the possibility of upgrading to
our VIP warranty service options for select product categories. So we may better assist you,
please register your product online at registeryourninja.com and have the product on hand
when you call.
SharkNinja will cover the cost for the customer to send in the unit to us for repair or
replacement. A fee of $20.95 (subject to change) will be charged when SharkNinja ships the
repaired or replacement unit.
How to initiate a warranty claim
You must call 1-877-646-5288 to initiate a warranty claim. You will need the receipt as proof
of purchase. We also ask that you register your product online at registeryourninja.com and
have the product on hand when you call, so we may better assist you. A Customer Service
Specialist will provide you with return and packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary
from state to state. Some states do not permit the exclusion or limitation of incidental or
consequential damages, so the above may not apply to you.
ONE (1) YEAR LIMITED WARRANTY

@ninjakitchen
SharkNinja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
1-877-646-5288
ninjakitchen�com
Illustrations may dier from actual product. We are constantly striving to improve our products,
therefore the specifications contained herein are subject to change withoutnotice.
CREAMI is a registered trademark of SharkNinja Operating LLC.
CREAMERIZER, CREAMIFY, and NINJA are trademarks of SharkNinja Operating LLC.
This product may be covered by one or more U.S. patents.
See sharkninja.com/patents for more information.
PRINTED IN CHINA
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