Nixplay Lola Reference guide

Let’s get
you started
A Brief Guide to Your Lola™

Read This First,
Please
We care deeply about providing your family with a great frame and service. We go to great
lengths to ensure your Lola is delivered into your hands in perfect working order.
If your Lola isn’t working perfectly, please do let us know. We’re here to help.
We’re just a phone call, email or chat away.
Find our telephone number, email and web address at the back of this guide.

Table of Contents
English
Get to know Lola
Before using the Remote Control
Positioning Lola
Wall mounting Lola
Create your Nixplay Account
Power Lola
Pairing Lola
Starting to Nixplay
Earn Discounts… and More Nixplay Frames!
FCC
English
ISED
English
Français
Contact us
5
6
7
9
11
12
13
14
15
19
20
20
22

Get to know Lola
5 6
B
A
B
A
A) Senses movement and turns Lola on and off when motion sensor is enabled
B) Infra-red Sensor: Receives signals from the remote control
C) Power Adaptor DC -in
D) Infra-red Transmitter
E) On / Off
F) Up/Down/Left/Right Keys for Menu Navigation
G) Back
H) Settings
I) Play All Photos
J) Select / Play / Pause
K) Volume Up
L) Volume Down
C
E
F
D
G
H
I
K
L
J
M) Remove battery protector.
Before using the Remote Control
Pull
M

7 8
Positioning Lola
Your Lola can be positioned as free-
standing in portrait or landscape mode.
Wall mounting instructions are later in
this guide.
When not in use, the remote control can
be attached behind Lola by magnet
(not applicable when wall mounted).
Portrait
Landscape
Choose your frame orientation and align
the stand to the corresponding holes
behind Lola. Slide up to lock into place.
Slide the stand up/down to adjust the
viewing angle.

9 10
Wall mounting Lola
3
5mm
(0.2 inch)
21
1) Remove the back cover by sliding it
down to access the wall mount holes.
4) Plug in the power cable behind Lola.
2) Use the included Wall Mounting Guide
to align where the screws need to be
drilled on the wall.
2 x M4 screws are included and required
for wall mount.
Depending on your wall type, you may
need to drill in the included anchors
before securing the screws.
5) Mount Lola onto the 2 screws and slide
down to lock into place.
3) Leave a 5mm gap between the wall
and the head of each screw where the
power cable can run through.
5
Wall-mount video guide:
www.nixplay.com/wall-mount
4

11 12
1) Download the Nixplay app
Search for ‘Nixplay’ on the Apple Store or
Google Play. If apps aren’t your thing, you
can do all of the above by logging in at
www.nixplay.com.
2) Create your Nixplay account
You’ll need one to pair and manage Lola.
Use your email address and create a
unique password to create an account.
3) Login to your new Nixplay account.
Create your Nixplay account Power Lola
1) Plug in Lola. 2) Point your remote control at the front
sensor to control Lola. Follow the on-
screen instructions.

13 14
Pairing Lola Starting to Nixplay
1) In your Nixplay mobile app, you can:
a. Share a photo or video to a playlist and assign a playlist to a frame.
b. Invite friends to share photos to your frame. When you do so, your
friends will get an email invite to download the Nixplay app, from
which they can share photos or videos to your frame.
c. Connect to Google Photos and create a dynamic, ‘always on’
connection, ensuring that your Lola is always up-to-date with your
Google Photos.
d. Control all settings of your frame, playlists and photos.
2) Need help? Something not working?
We’re just a phone call, email or chat away. Go to nixplay.com/support
for details or to nd an answer to your question in our Help Center.
1) Connect Lola to Wi-Fi
Enter your WiFi password using your
remote control. Once connected, a
16-digit serial number will appear on the
Lola screen.
2) Select ‘Pair a New Frame’ in your
Nixplay app or after logging in to
www.nixplay.com. Enter the 16-digit
serial number shown on Lola. You are
now paired and ready to start sharing
memories!

15 16
Earn Discounts… and More Nixplay Frames!
With the‘My Nixplay Rewards’ program,
you are eligible to earn points each time a referred friend
or family member purchases a Nixplay frame from
www.nixplay.com.
Your points balance is available on
https://app.nixplay.com/#/rewards (login required).
‘Nixplay Rewards’ is a joint referral and rewards program
for all Nixplayers who purchase from
www.nixplay.com.
Earn Seven points,
and you are eligible for a brand new
Larger-sized Nixplay frame*.
Earn One point and you are entitled to a
20% discount off the purchase of any new frame from
www.nixplay.com.
Once you reach 5 or 7 points,
you can redeem a coupon
from the same Rewards page.
Earn Five points,
and you are eligible for a brand new Smaller-sized
Nixplay frame*.
There is no limit to the number of friends
or family you can refer, nor is there any limit to
the number of points you can earn.
20%
OFF
5pt. =
* Models published in website above, but are subject to change
7pt. =

17
Earn Discounts… and More Nixplay Frames!
To refer friends, go to
https://app.nixplay.com/#/rewards,
enter a friend’s email address and hit ‘send’.
Each friend or family member you refer will also
receive a 20% discount coupon for a frame
purchase on www.nixplay.com.
Share your experience
1 Go to amazon.com where you purchased your Lola from.
2 On the product page you will usually see a star rating along with the Customer Reviews. Choose the particular model that you have.
3 Make the selection to Write A Review and follow the instructions. Whether positive or negative, this is your assessment of the Lola
Product and Service, which will become available to the online community.
Thank you for purchasing the Lola WiFi Smart Photo Frame. Here at Nixplay, we value every customer and constantly look for new ways
to improve your Lola experience. We’d love you to share your experience by following the steps below:
Our Customer Satisfaction Guarantee is very important to us. If there is anything you want to ask or need help with, please contact us
via http://support.nixplay.com so we can assist you.
‘LIKE’ us on facebook.com/nixplay.cloud
to get access to our weekly tips and prizes.
Write a Review Online

19 20
ISED Compliance Notication
Warning:
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s
licence-exempt RSS(s). Operation is subject to the following two conditions:
1 this device may not cause interference.
2 This device must accept any interference, including interference that may cause undesired operation of the device.
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance 20cm between the radiator and your body.
Avertissement:
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement
économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
1 L’appareil ne doit pas produire de brouillage;
2 L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
Cet équipement est conforme aux limites d’exposition aux radiations IC CNR-102 établies pour un environnement non contrôlé. Cet
équipement doit être installé et utilisé avec une distance minimale de 20 cm entre le radiateur et votre corps.
Caution:
Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
FR
EN
FCC Compliance Notication
Warning:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation. Changes or modications
not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed
and operated with minimum distance 20cm between the radiator and your body. This transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
EN

Something’s Wrong?
Need Answers?
Or Help?
We’re just a phone call, email or chat away. Call us
Contact us
United States (855)-649-7529 | (855)-NIXPLAY | Mon – Sat | 9am - 5pm, Central Time
United Kingdom 01784 605 066 | Mon – Fri | 7am - 5pm, GMT
Deutschland [phone] | Bitte hinterlassen Sie eine Nachricht.
Wir melden uns umgehend zurück.
[e-mail]
Find answers in
our online Help Center
www.nixplay.com/support

Happy Nixplaying!