Nokia Communicator 9210 User manual

PAGE 1 (50) Version 1.0 Approved
Nokia Mobile Phones Customer Care E&A
Technical Services Repair Concepts Confidential 19.07.2001
Service Manual 9210
Service Level 2
Owner : Marco Wydmuch
Function : NMP Customer Care E&A Technical Services Repair Concepts
Approver : Manager Repair Concepts
Document ID :
Version/Status : 1.0 Approved
Location : Extranet IWR/PWS
Copyright © Nokia Mobile Phones. This material, including documentation and any related computer
programs, is protected by copyright controlled by Nokia Mobile Phones. All rights are reserved. Copying,
including reproducing, storing, adapting or translating, any or all of this material requires the prior
written consent of Nokia Mobile Phones. This material also contains confidential information, which may
not be disclosed to others without the prior written consent of Nokia Mobile Phones.
Change History:
Version Date Status Handled By Comments
0.1 19.07.2001 Draft Marco Wydmuch initial draft
1.0 19.07.2001 Approved Marco Wydmuch approved by Klaus Borgmann
Service Manual 9210 Level 2 Copyright 2001 © Nokia Mobile Phones

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Technical Services Repair Concepts Confidential 19.07.2001
Introduction
The purpose of this document is to give Nokia service level 2 workshops aids to carry out
service for 9210. The use of this Service Manual is only for Nokia authorized service partners
additionally to other service documentation like Service Bulletins.
While every endeavor has been made to ensure the accuracy of this document, some errors
may exist. If you find any errors or if you have further suggestions, Nokia should be notified.
Please keep in mind also that this documentation is continuously being updated and
modified, so watch always out for the newest version.
Warnings and Cautions
Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including
important safety information. Note also the following:
Warnings:
1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT
SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY
CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO
DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY
EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY
INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A
PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER
ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
Cautions:
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.
3. Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
4. Use only approved components as specified in the parts list.
5. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and
alignment. Ensure all cables and wires are repositioned correctly.
6. All PC’s used with NMP Service Software for this produce must be bios and operating system ”Year 2000
Compliant”.
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Technical Services Repair Concepts Confidential 19.07.2001
Table of content
1. Exploded View and Partslist............................................................................................... 4
2. Bill of repair.............................................................................................................................. 5
3. Accessories................................................................................................................................6
4. Disassembly/Assembly Instructions .............................................................................. 21
5. Backup of user data and applications.......................................................................... 28
6. SW-Update ............................................................................................................................. 29
7. User Interface Layout ......................................................................................................... 41
8. Troubleshooting .................................................................................................................... 42
8.1 NO CHARACTERS ON CMT LCD ........................................................................................ 42
8.2 No PDA LCD function............................................................................................................ 43
8.3 No PDA backlight .................................................................................................................. 44
8.4 Phone keymat problems........................................................................................................ 45
8.5 No service.............................................................................................................................. 46
8.6 CMT and keymat illumination problems ................................................................................ 47
9. ESD protection requirements........................................................................................... 48
10. Service Notes................................................................................................................... 49
11. GoNoGo Tester................................................................................................................ 50
12. Batterytester.................................................................................................................... 50
Service Manual 9210 Level 2 Copyright 2001 © Nokia Mobile Phones

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1. EXPLODED VIEW AND PARTSLIST
Co
v
e
r L
abe
l
938
1
05
4
Screws M1.6X7 T6 6190013
Front Cover Assembly 9467043
Screws M1. 6x4 T6 6190023
Phone Keymat 9794032
DL2S UI with LCD’s 0201784
Display Adhesive 9480568
Antenna Pin 9517065
Antenna 0660214
Plugs set 4 pcs. 9470014
Card Cover 9451767
CMT Display 4850177
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2. BILL OF REPAIR
PART NO PG PART NAME
0201784 70 DL2S UI WITH LCDS LINDA SPARE
9517065 24 ANTENNA PIN RAE-3
0660214 36 ANTENNA TURN.900/1800MHZ GSM/PCN
9794032 44 PHONE KEYMAT DMC02629 RAE-3
6190013 11 SCREW M1.6X7 DMD01749 T6 FEZN BLK
6190023 11 SCREW M1.6X4
9381054 11 COVER LABEL DMD05169 RAE-3
4850177 46 CMT DISPLAY
9451767 17 CARD COVER DMD05146 RAE-3
9467043 44 FRONT COVER ASSY DMC02517 RAE-3
9470114 22 PLUG DMD05262 RAE-3
9480568 17 DISPLAY ADHESIVE
Service Manual 9210 Level 2 Copyright 2001 © Nokia Mobile Phones

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Technical Services Repair Concepts Confidential 19.07.2001
3. ACCESSORIES
For the list of Service Tools please refer to the Extranet document:
Service Tools Level 1.
General Accessories
Battery Pack BLL-3
BLL-3 is a lithium ion battery with 1300 mAh capacity.
Product Codes
Battery Pack BLL-3 (English label) 0670290. . . . . .
Battery Pack BLL-3 (French label) 0670363. . . . . .
View of BLL-3
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Fast Travel Charger ACP-9
Operating within the voltage range 90 V...264 V AC (50 Hz...60 Hz), the Fast
Travel Charger is practically current independent in normal office and house-
hold use. Like the standard charger, it is compatible with all battery options and
is available for different wall sockets.
The Fast Travel Charger can also be used with basic stand and desktop stand.
Fast Travel Charger
(Euro plug) 90-264 Vac
ACP-9E 0675151
Fast Travel Charger
(Chinese plug) 90-264 Vac
ACP-9C 0675204
Fast Travel Charger
(UK plug) 90-264 Vac
ACP-9X 0675150
Fast Travel Charger
(Australia) 90-264 Vac
ACP-9A 0675152
Output cable
(supplied with ACP-9):
ACP-9U
ACP-9X
ACP-9A
ACP-9E
Output connectors:
Protection:
Output voltage/current (typ):
Weight approx. with cable
Service Manual 9210 Level 2 Copyright 2001 © Nokia Mobile Phones

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Data Cable DLR-2
RS-232 Data cable DLR-2 to be used for PC connectivity and fax mode. Con-
nected between PC serial port and transceiver system connector.
Product Code
Data Cable DLR-2: 0730132
View of DLR-2
Service Manual 9210 Level 2 Copyright 2001 © Nokia Mobile Phones

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Technical Services Repair Concepts Confidential 19.07.2001
Memory Card DTS-16
The PDA includes a synchronous serial interface that is compatible with the
Multimedia Card Bus (MMC) Protocol. The MMC is a changeable Flash or
ROM memory card with variable memory size, DTS-16 memory capacity is
16Mbytes The MMC connector is located on the BS8 Module.
Note: The same part is used for RAE-2 communicator. The media is electrically
and mechanically compatible. However the data format is different.
RAE-3 is compatible with 4MByte and 8MByte cards also.
Product Code
Memory Card DTS-16: 0271658
View of DTS-16
123456 7
32mm
24mm 1.5mm
Service Manual 9210 Level 2 Copyright 2001 © Nokia Mobile Phones

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Portable Accessories
Audio Headset HDC-8L
The audio headset can be used for normal voice calls instead of the PC audio.
Product Code
Headset HDC-8L
View of HDC-9
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Mobile Charger LCH-9
Charging adapter for car environment;
Input voltage 9...32 V
Output voltage 7.8 V /+1.4V/–1.0V)
Charger type Switching mode power supply
Operation quick charge (< 0.5-2.5 h), trickle charge
Protection input fused, output current limit
Green LED indicating input voltage on
Weight Appx. 78g
Product Code
Portable charger LCH-9 0675005
View of LCH-9
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Technical Services Repair Concepts Confidential 19.07.2001
Belt Clip BCH-17
Used to carry the phone on belt. Installation Belt clip is fixed to belt. The coun-
terpiece is fixed to B cover of the transceiver. The belt part is equipped with a
latch to ensure firm retention and easy removal.
Product Code
Belt Clip BCH-17: 0271664
View of BCH-17
Service Manual 9210 Level 2 Copyright 2001 © Nokia Mobile Phones

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Carry Case CBR-44
Used to carry the phone on belt.
Product Code
Carry Case CBR-44 0720262. . . . . . . .
View of CBR-44
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Office Use Accessories
Desktop Stand DCH-10
The desktop stand DCH-10 is designed for calendar data synchronization be-
tween a PC and a Communicator with a button press.
The front slot holds and charges the phone, and the rear slot holds and
charges a spare battery.
The desk stand includes red and green LEDs to show the status of the spare
battery charging in the rear slot.
The desk stand supports charging of 4.1V and 4.2V lithium-ion batteries.
The desk stand is powered by an external ACP-9 type charger.
When a RAE-3 is placed in the front slot it is charged at the same rate as if the
external charger was connected directly to the phone. When a spare BLL-3
battery is placed in the rear slot, it is charged at a slower rate. Charging of the
spare battery is delayed until the phone has finished charging.
The front slot provides data connection between the deskstand connected PC
and the RAE-3. The host PC is connected by Nokia data cable to the rear of the
desk stand. The PC must have the Nokia ”Share” software running for the data
transfer to the PC to be successful.
Product Code
Desktop stand DCH-10 0675209
Desktop stand DCH-10 (chinese variant) 0675222
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Advanced Handsfree Car Installation Kit CARK109
AMD-2
HFS–12
HFM-8
PCH–4J
HSU-1
HFU–2
MKU-1
HHS-13
CRM-1
Item: Accessory: Type Product code:
1 Active Car Cradle CRM-1 0630220
2 Handsfree Unit HFU-2 0694049
3 Handsfree Microphone HFM–8 0690016
4 Handsfree Speaker HFS-12 0692008
5 Power Cable PCH-4J 0730055
6 Swivel mount HHS-13 0620055
7 Mounting Plate DMS00601 0620036
8 Active Handset (Optional) HSU–1 0730091
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Advanced Active Car Holder CRM-1
The holder for the mobile phone is attached to the vehicle’s interior in a conve-
nient position using the swivel mount HHS-13. The mounting is secured with a
screw (included with HHS-13).
The cable with the plug-in connector from CRM-1 connects to the
PHONE
socket in HFU-2. (The other cable from CRM-1 connects to the external anten-
na.)
Product Code
Active Car Holder CRM-1 0630220
View of CRM-1
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Swivel Mount HHS-13
HHS-13 offers two installation methods for the holder CRM-1. Either use all
components to make a swivel mount, or use the flat mounting plate for a fixed
position.
Product Code
Swivel Mount HHS-13 0620055
View of HHS-13
Mounting plate MKU-1
The handsfree unit HFU-2 can be attached to the vehicle interior using the
mounting plate MKU-1.
Product Code
Mounting plate MKU-1 0620036
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Advanced HF Unit HFU-2
The handsfree unit HFU-2 enables the phone to operate in handsfree mode
and it is attached to the vehicle interior using the mounting plate MKU-1.
Product Code
Advanced HF Unit HFU-2 0694049
View of HFU-2
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Power Cable PCH-4J
The power cable connects to the
DC
socket in HFU-2 and to the vehicle’s pow-
er supply. See section ”Installation” for more information.
Product Code
Power Cable PCH-4J 0730055
View of PCH-4J
Handsfree Microphone HFM-8
The microphone connects to the
MIC
socket in HFU-2. Twist the plug clockwise
to lock firmly in place.
Product Code
Power Cable HFM-8 0690016
View of HFM-8
)LJXUH+DQGVIUHHPLFURSKRQH+)0
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External HF Speaker HFS-12
The external HF speaker connects to the
SPEAKER
socket in HFU-2. Twist the
plug clockwise to lock firmly in place.
Product Code
External HF speaker HFS-12 0692008
View of HFS-12
Handset HSU-1 (not included)
The handset HSU-1 offers more privacy during a call. It connects to the
DATA/
HANDSET
socket in HFU-2. For more information, please refer to the user
guide for the handset.
Product Code
Handset HSU-1 0640047
View of HSU-1
Service Manual 9210 Level 2 Copyright 2001 © Nokia Mobile Phones