Nokia Lumia 820 User manual

User Guide
Nokia Lumia 820
Issue 2.0 EN

Psst...
This guide isn't all there is...
There's a user guide in your phone – it's always with you, available when needed. On the start screen,
swipe left, and tap Nokia Care.
For info on Nokia Service terms and Privacy policy, go to www.nokia.com/privacy.
© 2013 Nokia. All rights reserved.
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Contents
Safety 5
Get started 6
Keys and parts 6
Back, start, and search key 6
Antenna locations 7
Remove the back cover 7
Insert the SIM card 8
Remove the SIM card 10
Insert the memory card 10
Remove the memory card 13
Charge your phone 13
First start-up 15
Lock the keys and screen 18
Change the volume 19
Connect the headset 20
Icons shown on your phone 20
Basics 22
Get to know your phone 22
Personalise your phone 26
Take a screenshot 31
Extend battery life 32
Save on data roaming costs 34
Write text 34
Clock 38
SkyDrive 39
Nokia account 40
Store 41
People & messaging 44
Calls 44
Contacts 47
Social networks 50
Messages 51
Mail 54
Camera 59
Camera basics 59
Advanced photography 62
Photos and videos 64
Maps & navigation 69
Switch location services on 69
HERE Maps 69
Positioning methods 75
Internet 77
Define internet connections 77
Web browser 77
Search the web 79
Close all internet connections 80
Entertainment 81
Watch and listen 81
FM radio 82
Sync music and videos between your
phone and computer 83
Games 83
Office 85
Microsoft Office Mobile 85
Write a note 88
Continue with a document on another
device 88
Calendar 89
Make a calculation 90
Use your work phone 90
Tips for business users 90
User Guide
Nokia Lumia 820
© 2013 Nokia. All rights reserved.
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Phone management & connectivity 93
Keep your phone up to date 93
Use a high speed connection 94
Wi-Fi 94
NFC 95
Bluetooth 97
Memory and storage 99
Copy content between your phone and
computer 100
Security 101
Access codes 103
Troubleshooting and support 104
Product and safety information 105
© 2013 Nokia. All rights reserved.
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Safety
Read these simple guidelines. Not following them may be dangerous or illegal.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is not allowed or when it may cause interference
or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or
blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first
consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Nokia for use with this device.
Third-party chargers that comply with the IEC/EN 62684 standard, and that can connect to
your device micro USB connector, may be compatible. Do not connect incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass can break if the device is dropped on a hard
surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of
the device or attempt to remove the broken glass from the device. Stop using the device until the
glass is replaced by qualified service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the loudspeaker is in use.
SAR
This device meets RF exposure guidelines when used either in the normal use position against
the ear or when positioned at least 1.5 centimetres (5/8 inch) away from the body. The specific
maximum SAR values can be found in the Certification Information (SAR) section of this user guide.
For more info, go to www.sar-tick.com.
When a carry case, belt clip or other form of device holder is used for body-worn operation, it should
not contain metal and should provide at least the above-stated separation distance from the body.
Note that mobile devices may be transmitting even if you are not making a voice call.
© 2013 Nokia. All rights reserved.
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Get started
Get to grips with the basics, and have your phone up and running in no time.
Keys and parts
Explore the keys and parts of your phone.
1Earpiece
2 Ambient light sensor
3 Front camera
4 Connector for headphones and
loudspeakers (3.5 mm)
5Volumekeys
6 Power/lock key
7 Camera key
8Searchkey
9Startkey
10 Microphone
11 Back key
12 Camera flash
13 Camera
14 Microphone
15 Micro-USB connector
16 Loudspeaker
Back, start, and search key
The back, start, and search keys help you navigate your phone.
• To switch between open apps, press and hold , swipe left or right, and tap the app you want.
• To go back to the previous screen you were in, press . Your phone remembers all the apps and
websites you've visited since the last time your screen was locked.
• To go to the start screen, press . The app you were in remains open in the background.
• To search the web, press .
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Antenna locations
Learn where the antennas are located on your phone to get the best possible performance.
Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the
communication quality and may reduce battery life due to higher power level during operation.
The antenna areas are highlighted.
Remove the back cover
Learn how to remove the back cover of your phone.
Note: Switch the device off and disconnect the charger and any other device before removing
any covers. Avoid touching electronic components while changing any covers. Always store and
use the device with any covers attached.
Do not use any tools to open the back cover.
1. With the back of the phone facing you, place your thumb on the back of the phone next to the
camera lens.
2. At the top left corner, put your fingernail in the seam between the screen frame and the back cover.
Bend the cover until a side seam opens slightly.
3. Repeat on the other corner, and remove the cover.
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Replace the back cover
Press the bottom edge of the back cover against the bottom edge of the phone. Then press the back
of the cover until it snaps into place.
Insert the SIM card
Read on to learn how to insert your SIM card into your phone.
Important: This device is designed to be used with a mini-UICC SIM card, also known as a micro-
SIM card only. A micro-SIM card is smaller than the standard SIM card. Use of incompatible SIM
cards, or use of SIM card adapters, may damage the card or the device, and may corrupt data
stored on the card.
Note: Switch the device off and disconnect the charger and any other device before removing
any covers. Avoid touching electronic components while changing any covers. Always store and
use the device with any covers attached.
Make sure the phone is switched off.
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1. With the back of the phone facing you, place your thumb on the back of the phone next to the
camera lens.
2. At the top left corner, put your fingernail in the seam between the screen frame and the back cover.
Bend the cover until a side seam opens slightly.
3. Repeat on the other corner, and remove the cover.
4. If the battery is in, lift it out.
5. Push the SIM into the card slot until it locks into place.Make sure the contact area is face down.
6. Line up the battery contacts, and replace the battery.
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7. Press the bottom edge of the back cover against the bottom edge of the phone.
8. Press the back of the cover until it snaps into place.
Remove the SIM card
Got a new SIM card? Learn how to remove the previous card from your phone.
1. Switch your phone off.
2. Remove the back cover.
3. If the battery is in, lift it out.
4. Push the card in until you hear a click, then pull the card out.
Insert the memory card
Learn how to insert the memory card.
Use only compatible memory cards approved for use with this device. Incompatible cards may
damage the card and the device and corrupt data stored on the card.
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Some microSD cards may not be compatible with this phone. We recommend that you use your
phone’s internal memory for saving photos and videos. On the start screen, swipe left, and tap
Settings > phone storage. Switch Store new pictures on to phone. For more info on using a microSD
card with your phone, go to www.nokia.com/lumia820/tips-and-tricks.
Your phone supports memory cards with a capacity of up to 64 GB.
Note: Switch the device off and disconnect the charger and any other device before removing
any covers. Avoid touching electronic components while changing any covers. Always store and
use the device with any covers attached.
1. With the back of the phone facing you, place your thumb on the back of the phone next to the
camera lens.
2. At the top left corner, put your fingernail in the seam between the screen frame and the back cover.
Bend the cover until a side seam opens slightly.
3. Repeat on the other corner, and remove the cover.
4. If the battery is in, lift it out.
5. Push the memory card into the memory card slot until it locks into place.
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6. Line up the battery contacts, and replace the battery.
7. Press the bottom edge of the back cover against the bottom edge of the phone.
8. Press the back of the cover until it snaps into place.
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Remove the memory card
Need to change your memory card? Here's how you remove the card from your phone.
1. Switch your phone off.
2. Remove the back cover.
3. If the battery is in, lift it out.
4. Push the memory card in until you hear a click, then pull the card out.
Charge your phone
Learn how to charge your phone.
Charge your phone with a USB charger
Your battery has been partially charged at the factory, but you may need to recharge it before you
can switch the phone on for the first time.
Make sure you use a compatible USB charger to charge your phone.
1. First connect the USB cable to the charger, and plug the charger into a wall outlet, then connect
the micro-USB end of the cable to your phone.
2. When the battery is full, disconnect the charger from the phone, then from the wall outlet.
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B
You don't need to charge the battery for a specific length of time, and you can use the phone while
it's charging.
When you start charging a completely empty battery, the start key flashes until the screen wakes
up and the charging progress is shown.
If the battery is completely discharged, it may need to charge for up to 20 minutes before you can
use your phone. The charging indicator may not be displayed in this time.
Tip: You can use USB charging when a wall outlet is not available. Data can be transferred while
charging the device. The efficiency of USB charging power varies significantly, and it may take
a long time for charging to start and the device to start functioning.
First connect the USB cable to the computer, then to your phone. When the battery is full, first
disconnect the USB cable from your phone, then from the computer.
Charge your phone wirelessly
No need for hassle with cables, just pop your device on a wireless charger, and it immediately starts
charging.
Your phone supports Qi, the global standard for wireless charging, and is compatible with any Qi
wireless charger. The charging areas on the phone and the charger need to touch, so make sure you
align the phone and charger properly. Not all phone models fit in all chargers.
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You need a Nokia wireless charging cover , marked with the Qi logo inside the cover, for wireless
charging to work. The cover may be included in the sales box, or it may be sold separately. Only use
original Nokia wireless charging covers.
Nokia wireless chargers, such as the wireless charging plate DT-900, are sold separately.
Use only Qi certified chargers for wireless charging.
1. Make sure the wireless charger is switched on.
2. With the wireless charging cover in place, place your phone on the wireless charger so that the
charging areas touch.
3. When the battery is full, remove your phone from the charger.
The charging area is highlighted.
Warning: Make sure there’s nothing between the charger and the device. Do not attach any
objects, such as stickers, on the device surface near the charging area.
For more info on wireless charging, see the user guide of your charger and your wireless charging
cover.
Battery
Take good care of your battery, it's the life force of your phone.
Use only Nokia approved chargers designated for this phone. You can also use a compatible USB
cable to charge your phone (included).
First start-up
Learn how to get your new phone up and running.
Your new phone comes with great features that will be installed when you start your phone for the
first time. Allow some minutes for your phone to be ready.
Switch the phone on
Are you ready? Switch your phone on, and start exploring it.
Press and hold the power key until the phone vibrates.
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Switch the phone off
Press and hold the power key, and drag the lock screen down.
Microsoft account
With a Microsoft account, you can access Microsoft services with a single username and password
on your computer or phone. You can also use the same username and password on your Xbox.
With your Microsoft account, you can, for example:
• Download content from Store
• Back up your contacts
• Upload, store, and share pictures and documents.
• Back up your phone on SkyDrive.
• Play Xbox games
• Get your avatar and gaming achievements on your phone, and add to them when you play games
on your phone
• Keep track of and lock your lost phone with Find My Phone
• Get feeds from social networking services to your People hub
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To learn more about Microsoft account and what can you do with it, go to
www.windowsphone.com.
Create your Microsoft account
Spice up your life and get more from your phone – create a Microsoft account.
To create a Microsoft account, you need an internet connection. If you don't have a data plan, the
data transmission costs may pile up quickly. For info about possible data costs, contact your network
service provider. If you can't connect to the internet, you can create the account later.
1. Switch on your phone with the SIM card in the phone.
2. To set up your phone, follow the instructions shown on the screen.
3. Create your Microsoft account, or sign in with your existing username and password.
To make an emergency call during the initial set-up, tap emergency call.
To create a Microsoft account later, open a Microsoft app or service on your phone. Or on the start
screen, swipe left, and tap Settings > email+accounts > add an account. To create your account
on the internet, or to reset your password, go to www.live.com.
Copy contacts
Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily
copy your contacts and text messages from your old phone.
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Tip: If you have an older Windows Phone device, or have previously backed up your contacts in
Windows Live, you can also add your account to your phone, and import the contacts to your
phone straight from the service.
Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored in the
phone memory, not on the SIM. The app does not work with all phone models.
1. On your old phone, switch Bluetooth on.
2. On the start screen of your new phone, swipe left, and tap Transfer my Data.
3. Tap continue, and switch Bluetooth on.
4. Select your old phone from the list of found devices, and follow the instructions shown on both
phones.
If your contacts are written in a language that is not supported by your new phone, the contact info
may not be shown correctly.
Lock the keys and screen
Want to avoid accidentally making a call when your phone is in your pocket or bag?
Press the power key.
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Unlock the keys and screen
Press the power key, and drag the lock screen up.
Set the keys and screen to lock automatically
On the start screen, swipe left, tap Settings > lock screen > Screen times out after, and select
the length of time after which the keys and screen are locked automatically.
Change the volume
Trouble hearing your phone ringing in noisy environments, or calls too loud? You can change the
volume to your liking.
Use the volume keys.
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The volume keys control all sounds, including the volume of alarms and reminders.
Tip: When you change the volume, you can also switch your phone to vibrate, silent, or normal
mode. On the volume control bar at the top of the screen, tap , , or . The available options
vary depending on your mode settings. To change the settings, on the start screen, swipe left,
and tap Settings > ringtones+sounds.
Connect the headset
Enjoy your favourite music, or free your hands for other things when in a call.
Connect the headset to your phone.
Do not connect products that create an output signal, as this may damage the device. Do not connect
any voltage source to the audio connector. If you connect an external device or headset, other than
those approved for use with this device, to the audio connector, pay special attention to volume
levels.
Icons shown on your phone
The status bar at the top of the screen tells you the current time, battery and signal strength, and
much more.
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