Nokia Lumia 920 User manual

User Guide
Nokia Lumia 920
Issue 2.0 EN

Psst...
This guide isn't all there is...
There's a user guide in your phone – it's always with you, available when needed. On the start screen,
swipe left, and tap Nokia Care.
Check out the videos at www.youtube.com/NokiaSupportVideos.
For info on Nokia Service terms and Privacy policy, go to www.nokia.com/privacy.
© 2013 Nokia. All rights reserved.
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Contents
Safety 5
Get started 6
Keys and parts 6
Back, start, and search key 6
Antenna locations 7
Insert the SIM card 7
Remove the SIM card 8
Charge your phone 8
First start-up 10
Lock the keys and screen 13
Connect the headset 14
Change the volume 15
Icons shown on your phone 15
Basics 17
Get to know your phone 17
Personalise your phone 21
Take a screenshot 26
Extend battery life 27
Save on data roaming costs 29
Write text 29
Scan codes or text 34
Clock 34
SkyDrive 36
Nokia account 37
Store 37
People & messaging 40
Calls 40
Contacts 43
Social networks 46
Messages 48
Mail 53
Camera 59
Camera basics 59
Advanced photography 62
Photos and videos 64
Maps & navigation 68
Switch location services on 68
HERE Maps 68
HERE Drive+ 74
Positioning methods 78
Internet 79
Define internet connections 79
Web browser 79
Search the web 81
Close all internet connections 82
Entertainment 83
Watch and listen 83
FM radio 84
Sync music and videos between your
phone and computer 85
Games 85
Office 87
Microsoft Office Mobile 87
Write a note 90
Continue with a document on another
device 90
Calendar 91
Make a calculation 92
Use your work phone 92
Tips for business users 92
Phone management & connectivity 95
User Guide
Nokia Lumia 920
© 2013 Nokia. All rights reserved.
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Keep your phone up to date 95
Use a high speed connection 96
Wi-Fi 96
NFC 97
Bluetooth 99
Memory and storage 100
Copy content between your phone and
computer 102
Security 102
Access codes 104
Troubleshooting and support 106
Find your model number and serial
number (IMEI) 107
Product and safety information 108
© 2013 Nokia. All rights reserved.
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Safety
Read these simple guidelines. Not following them may be dangerous or illegal.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is not allowed or when it may cause interference
or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals,
or blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your
first consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Nokia for use with this
device. Third-party chargers that comply with the IEC/EN 62684 standard, and that can
connect to your device micro USB connector, may be compatible. Do not connect
incompatible products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass can break if the device is dropped on a hard
surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of
the device or attempt to remove the broken glass from the device. Stop using the device until the
glass is replaced by qualified service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the loudspeaker is in use.
SAR
This device meets RF exposure guidelines when used either in the normal use position
against the ear or when positioned at least 1.5 centimetres (5/8 inch) away from the body.
The specific maximum SAR values can be found in the Certification Information (SAR) section
of this user guide. For more info, go to www.sar-tick.com.
When a carry case, belt clip or other form of device holder is used for body-worn operation, it should
not contain metal and should provide at least the above-stated separation distance from the body.
Note that mobile devices may be transmitting even if you are not making a voice call.
© 2013 Nokia. All rights reserved.
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Get started
Get to grips with the basics, and have your phone up and running in no time.
Keys and parts
Explore the keys and parts of your new phone.
1Earpiece
2Micro-SIMholder
3 Connector for headphones and
loudspeakers (3.5 mm)
4 Front camera
5Volumekeys
6 Power/Lock key
7 Camera key
8Searchkey
9Micro-USBconnector
10 Start key
11 Loudspeaker
12 Back key
13 SIM door key
14 Camera flash
15 Camera lens
Back, start, and search key
The back, start, and search keys help you navigate your phone.
• To switch between open apps, press and hold , swipe left or right, and tap the app you want.
• To go back to the previous screen you were in, press . Your phone remembers all the apps and
websites you've visited since the last time your screen was locked.
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• To go to the start screen, press . The app you were in remains open in the background.
• To control your phone with your voice, press and hold , and say a voice command.
This feature is not available in all languages. For more info on feature and service availability, see
the How-to section at www.windowsphone.com.
• To search the web, press .
Antenna locations
Learn where the antennas are located on your phone to get the best possible performance.
Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the
communication quality and may reduce battery life due to higher power level during operation.
The antenna areas are highlighted.
Insert the SIM card
Read on to learn how to insert a SIM card into your phone.
Important: This device is designed to be used with a mini-UICC SIM card, also known as a micro-
SIM card only. A micro-SIM card is smaller than the standard SIM card. Use of incompatible SIM
cards, or use of SIM card adapters, may damage the card or the device, and may corrupt data
stored on the card.
Tip: Use the SIM door key to unlock the SIM holder. If you lose the key, you can use a paperclip.
Make sure the phone is switched off.
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1. Push the key into the hole until the holder is released, and pull the holder out.
2. Make sure the contact area is facing up, and put the card in the holder.
3. Push the holder back into your phone until it locks into place.
Remove the SIM card
Got a new SIM card? Learn how to remove the previous card from your phone.
1. Switch the phone off.
2. Unlock and pull out the holder.
3. Pull the card out of the holder.
Charge your phone
Learn how to charge your phone.
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Charge your phone with a USB charger
Your battery has been partially charged at the factory, but you may need to recharge it before you
can switch the phone on for the first time.
Make sure you use a compatible USB charger to charge your phone.
1. First connect the USB cable to the charger, and plug the charger into a wall outlet, then connect
the micro-USB end of the cable to your phone.
2. When the battery is full, disconnect the charger from the phone, then from the wall outlet.
You don't need to charge the battery for a specific length of time, and you can use the phone while
it's charging.
When you start charging a completely empty battery, the start key flashes until the screen wakes
up and the charging progress is shown.
If the battery is completely discharged, it may need to charge for up to 20 minutes before you can
use your phone. The charging indicator may not be displayed in this time.
Tip: You can use USB charging when a wall outlet is not available. Data can be transferred while
charging the device. The efficiency of USB charging power varies significantly, and it may take
a long time for charging to start and the device to start functioning.
First connect the USB cable to the computer, then to your phone. When the battery is full, first
disconnect the USB cable from your phone, then from the computer.
Charge your phone wirelessly
No need for hassle with cables, just pop your device on a wireless charger, and it immediately starts
charging.
Your phone supports Qi, the global standard for wireless charging, and is compatible with any Qi
wireless charger. The charging areas on the phone and the charger need to touch, so make sure you
align the phone and charger properly. Not all phone models fit in all chargers.
Nokia wireless chargers, such as the wireless charging plate DT-900, are sold separately.
Use only Qi certified chargers for wireless charging.
1. Make sure the wireless charger is switched on.
2. Place your phone on the wireless charger so that the charging areas touch.
3. When the battery is full, remove your phone from the charger.
The charging area is highlighted.
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Warning: Make sure there’s nothing between the charger and the device. Do not attach any
objects, such as stickers, on the device surface near the charging area.
For more info on wireless charging, see the user guide of your charger.
Battery
Take good care of your battery, it's the life force of your phone.
Your phone has an internal, non-removable, rechargeable battery. Use only Nokia approved chargers
designated for this phone. You can also use a compatible USB cable to charge your phone (included).
Do not attempt to remove the battery from the device. To replace the battery, take the device to
your nearest authorised service facility.
Important: Only qualified personnel or an authorised service facility should replace the battery.
Unauthorised battery replacement may invalidate your warranty.
First start-up
Learn how to get your new phone up and running.
Your new phone comes with great features that will be installed when you start your phone for the
first time. Allow some minutes for your phone to be ready.
Switch the phone on
Are you ready? Switch your phone on, and start exploring it.
Press and hold the power key until the phone vibrates.
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Switch the phone off
Press and hold the power key, and drag the lock screen down.
Microsoft account
With a Microsoft account, you can access Microsoft services with a single username and password
on your computer or phone. You can also use the same username and password on your Xbox.
With your Microsoft account, you can, for example:
• Download content from Store
• Back up your contacts
• Upload, store, and share pictures and documents.
• Back up your phone on SkyDrive.
• Play Xbox games
• Get your avatar and gaming achievements on your phone, and add to them when you play games
on your phone
• Keep track of and lock your lost phone with Find My Phone
• Get feeds from social networking services to your People hub
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To learn more about Microsoft account and what can you do with it, go to
www.windowsphone.com.
Create your Microsoft account
Spice up your life and get more from your phone – create a Microsoft account.
To create a Microsoft account, you need an internet connection. If you don't have a data plan, the
data transmission costs may pile up quickly. For info about possible data costs, contact your network
service provider. If you can't connect to the internet, you can create the account later.
1. Switch on your phone with the SIM card in the phone.
2. To set up your phone, follow the instructions shown on the screen.
3. Create your Microsoft account, or sign in with your existing username and password.
To make an emergency call during the initial set-up, tap emergency call.
To create a Microsoft account later, open a Microsoft app or service on your phone. Or on the start
screen, swipe left, and tap Settings > email+accounts > add an account. To create your account
on the internet, or to reset your password, go to www.live.com.
Copy contacts
Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily
copy your contacts and text messages from your old phone.
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Tip: If you have an older Windows Phone device, or have previously backed up your contacts in
Windows Live, you can also add your account to your phone, and import the contacts to your
phone straight from the service.
Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored in the
phone memory, not on the SIM. The app does not work with all phone models.
1. On your old phone, switch Bluetooth on.
2. On the start screen of your new phone, swipe left, and tap Transfer my Data.
3. Tap continue, and switch Bluetooth on.
4. Select your old phone from the list of found devices, and follow the instructions shown on both
phones.
If your contacts are written in a language that is not supported by your new phone, the contact info
may not be shown correctly.
Lock the keys and screen
Want to avoid accidentally making a call when your phone is in your pocket or bag?
Press the power key.
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Unlock the keys and screen
Press the power key, and drag the lock screen up.
Set the keys and screen to lock automatically
On the start screen, swipe left, tap Settings > lock screen > Screen times out after, and select
the length of time after which the keys and screen are locked automatically.
Connect the headset
Enjoy your favourite music, or free your hands for other things when in a call.
Connect the headset to your phone.
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Do not connect products that create an output signal, as this may damage the device. Do not connect
any voltage source to the audio connector. If you connect an external device or headset, other than
those approved for use with this device, to the audio connector, pay special attention to volume
levels.
Change the volume
Trouble hearing your phone ringing in noisy environments, or calls too loud? You can change the
volume to your liking.
Use the volume keys.
The volume keys control all sounds, including the volume of alarms and reminders.
Tip: When you change the volume, you can also switch your phone to vibrate, silent, or normal
mode. On the volume control bar at the top of the screen, tap , , or . The available options
vary depending on your mode settings. To change the settings, on the start screen, swipe left,
and tap Settings > ringtones+sounds.
Icons shown on your phone
The status bar at the top of the screen tells you the current time, battery and signal strength, and
much more.
Tip: To see hidden icons, tap the status bar.
Signal strength
Battery power level
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The battery is charging.
Battery saver mode is switched on.
Your calls are forwarded to another number or your voice mailbox.
There is no SIM card in your phone.
Your SIM card is locked.
A Bluetooth device is connected to your phone.
A Wi-Fi connection is available.
A Wi-Fi connection is active.
An app or service is using your location info.
Your phone is roaming and not on your home mobile network.
Vibrate mode is switched on.
Flight mode is switched on.
Silent mode is switched on.
The type of mobile network you're currently connected to may be shown with a single letter, a
combination of letters, or a combination of letters and numbers. For example, , depending on
your network service provider.
The icons may vary depending on your region or network service provider.
© 2013 Nokia. All rights reserved.
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Basics
Learn how to get the most out of your new phone.
Get to know your phone
Your phone has two views, making it easy for you to keep up with what's going on.
To switch between the start screen and the apps menu, simply swipe left or right.
Start screen: The animated live tiles show your missed calls and received messages, the latest news
and weather forecasts, and more.
You can rearrange and resize the tiles, and pin contacts, apps, feeds, mailboxes, websites, and other
favourites. Updates of your pinned contacts are shown on the tile, and you can view your contacts'
details directly from the start screen.
Apps menu: All your apps are listed here, all neatly ordered.
Got a lot of apps? To look one up, tap .
Tip: You can also search inside an app, such as Store.
Switch between views
If you don't have all the apps you need on your start screen, you can find them from the apps menu.
Simply swipe left or right between the views.
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Tip: If you've got lots of different things to do, it's easy to switch between the tasks at hand.
Press and hold , swipe to the app you want, and tap the app. Some apps may not show up
here if they're running in the background. To view them, go to the apps menu, tap Settings,
swipe left, and tap background tasks.
Use the touch screen
Explore your phone with a tap, swipe, or drag.
1. To use your phone, simply tap or tap and hold the touch screen.
2. To open further options, place your finger on an item until the menu opens.
Tip: You can even use your phone while wearing gloves. On the start screen, swipe left, and tap
Settings > display+touch. Swipe to touch, and switch Touch sensitivity to High.
Example: To open an app or other item, tap the app or item. To edit or delete a calendar
appointment, tap and hold the appointment, and select the appropriate option.
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Tap and hold to drag an item
Place your finger on the item for a second or two, and slide your finger across the screen.
Swipe
Place your finger on the screen, and slide your finger in the desired direction.
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Example: Swipe left or right between the start screen and the apps menu, or between different
views in the hubs. To quickly scroll through a long list or menu, slide your finger quickly in a
flicking motion up or down the screen, and lift your finger. To stop the scrolling, tap the screen.
Zoom in or out
Place two fingers on an item, such as a map, photo, or web page, and slide your fingers apart or
together.
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