Nokia N9 RM-696 User manual

Nokia N9 (RM-696)
L1L2 Service Manual
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SERVICE MANUAL
Level 1&2
Nokia N9
RM-696
Transceiver characteristics
Band
EGSM 850/900/1800/1900 MHz
WCDMA HSPA 850/900/1700/1900/2100 MHz
Display
3.9” OLED display, 16:9 widescreen aspect ratio,
854 x 480 resolution
Camera
8 Mpx Carl Zeiss autofocus camera with CMOS
sensor, Dual LED flash, 1280x720 30fps HD
video recording
Operating System
MeeGo
Connections:
WLAN 802.11 a/b/g/n
NFC (Near Field Communication)
Micro USB 2.0
Bluetooth 2.1
Stereo audio out via 3.5mm AV connector
Transceiverwith BV-5JW battery pack
Talk time
Standby
GSM: Up to 11 hours
WCDMA: Up to 6.5
hours
GSM: Up to 340 hours
WCDMA: Up to 420 hours
Note:
Talk times are dependent on network
parameters and phone settings

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L1L2 Service Manual
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Table of contents
1. COPYRIGHT ............................................................................................................................ 4
2. WARNINGS AND CAUTIONS ..................................................................................................... 5
2.1 WARNINGS ....................................................................................................................... 5
2.2 CAUTIONS........................................................................................................................ 5
3. ESD PROTECTION ................................................................................................................... 6
4. CARE AND MAINTENANCE........................................................................................................ 7
5. BATTERY INFORMATION .......................................................................................................... 8
6. EXPLODED VIEW..................................................................................................................... 9
7. SERVICE DEVICES ................................................................................................................... 9
8. SOFTWARE UPDATE ................................................................................................................ 11
9. DISASSEMBLY INSTRUCTIONS................................................................................................. 11
10. ASSEMBLY HINTS.................................................................................................................... 21
11. SOLDER COMPONENTS........................................................................................................... 23

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CHANGE HISTORY
Status
Version No.
Date
Comments
Approved
1.0
01.07.2011
First approved version
Approved
2.0
27.07.2011
Page 15: Updated disassembly
sequence so that the CHASSIS
SIDE HOOK is removed before the
CHASSIS.
Page 9: Changed the EARPIECE
HOUSING LID name to the
EARPIECE BOOT.
Approved
3.0
18.08.2011
Page 23: Added solder
components
Approved
4.0
30.08.2011
Page 9: Added SENSOR FLEX
I0032 to the Exploded View
Approved
5.0
03.10.2011
Page 9: Added FRONT CAMERA
FLEX I0033 to the Exploded View
Page 18: Added disassembling
instructions for FRONT CAMERA
FLEX
Approved
6.0
21.10.2011
Assembly hints torque values
updated.
Approved
7.0
14.12.2011
Page 9: Removed SENSOR FLEX
I0032 from A1 assembly
Page 10: Added the unibody
opening tool SS-282
Disassembly: Changed the
DISPLAY ASSEMBLY removal
process. Added removing of the
SENSOR FLEX
Approved
8.0
20.07.2012
Updated operating times
The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians
to carry out service to NOKIA products. This Service Manual is to be used only by authorized
NOKIA service suppliers, and the content of it is confidential. Please note that NOKIA
provides also other guidance documents (e.g. Service Bulletins) for service suppliers, follow
these regularly and comply with the given instructions.
While every endeavorhas been made to ensure the accuracy of this document, some errors
may exist. If you find any errors or if you have further suggestions, please notify NOKIA
using the address below:
Nokia Care Academy
[e-mail]
Please keep in mind also that this documentation is continuously being updated and
modified, so watch always out for the newest version.

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1. COPYRIGHT
Copyright © 2011 Nokia. All rights reserved.
Reproduction, transfer, distribution or storage of part or all of the contents in this
document in any form without the prior written permission of Nokia is prohibited.
Nokia, Nokia Connecting People, and Nokia X and Y are trademarks or registered
trademarks of Nokia Corporation. Other product and company names mentioned herein
may be trademarks or tradenames of their respective owners.
Nokia operates a policy of continuous development. Nokia reserves the right to make
changes and improvements to any of the products described in this document without
prior notice.
Under no circumstances shall Nokia be responsible for any loss of data or income or any
special, incidental, consequentialor indirect damages howsoever caused.
The contents of this document are provided “as is”. Except as required by applicable law,
no warranties of any kind, either express or implied, including, but not limited to, the
implied warranties of merchantability and fitness for a particular purpose, are made in
relation to the accuracy, reliability or contents of this document. Nokia reserves the right to
revise this document or withdraw it at any time without prior notice.
The availability of particular products may vary by region.
IMPORTANT
This document is intended for use by qualified service personnelonly.

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2. WARNINGS AND CAUTIONS
Please refer to the phone’s user guide for instructions relating to operation, care and
maintenance including important safety information. Note also the following:
2.1Warnings
1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDERCERTAIN FAULT
CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY,
CONSULT THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF
VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO
CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, EG PETROL STATIONS (SERVICE
STATIONS), BLASTING AREAS ETC.
3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR
TELEPHONES, MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY
PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE
MEDICALDEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY
ALSO BE SUBJECT TO INTERFERENCE.
2.2Cautions
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist
strap is worn.
3. Use only approved components as specified in the parts list.
4. Ensure all components, modules screws and insulators are correctly re–fitted after
servicing and alignment.
5. Ensure all cables and wires are repositioned correctly

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3. ESD PROTECTION
Nokia requires that service points have sufficient ESD protection (against
static electricity) when servicing the phone.
Any product of which the covers are removed must be handled with ESD
protection. The SIM card can be replaced without ESD protection if the
product is otherwise ready for use.
To replace the covers ESD protection must be applied.
All electronic parts of the product are susceptible to ESD. Resistors, too,
can be damaged by static electricity discharge.
All ESD sensitive parts must be packed in metallized protective bags
during shipping and handling outside any ESD Protected Area (EPA).
Everyrepair action involving opening the product or handling the product
components must be done under ESD protection.
ESD protected spare part packages MUST NOT be opened/closed out of
an ESD Protected Area.
For more information and local requirements about ESD protection and
ESD Protected Area, contact your local Nokia After Market Services
representative.

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4. CARE AND MAINTENANCE
This product is of superior design and craftsmanship and shouldbe treated with care. The
suggestions below will help you to fulfil any warranty obligations and to enjoy this product
for
many years.
Keep the phone and all its parts and accessories out of the reach of small
children.
Keep the phone dry. Precipitation, humidity and all types of liquids or
moisture can contain minerals that will corrode electronic circuits.
Do not use or store the phone in dusty, dirty areas. Its moving parts can
be damaged.
Do not store the phone in hot areas. High temperatures can shorten the
life of electronic devices, damage batteries, and warp or melt certain
plastics.
Do not store the phone in cold areas. When it warms up (to its normal
temperature), moisture can form inside, which may damage electronic
circuit boards.
Do not drop, knock or shake the phone. Rough handling can break
internal circuit boards.
Do not use harsh chemicals, cleaning solvents, or strong detergents to
clean the phone.
Do not paint the phone. Paint can clog the moving parts and prevent
proper operation.
Use only the supplied or an approved replacement antenna.
Unauthorised antennas, modifications or attachments could damage the
phone and may violate regulations governing radio devices.
All of the above suggestions apply equally to the product, battery, charger or any
accessory.

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5. BATTERY INFORMATION
Note: A new battery’s full performance is achieved only after two or three complete charge
and discharge cycles!The battery can be charged and discharged hundreds of times but it
will eventually wear out.
When the operating time (talk-time and standby time) is noticeably shorter than normal, it
is time to buy a new battery. Use only batteries approved by the phone manufacturer and
recharge the battery only with the chargers approved by the manufacturer.
Unplug the charger when not in use. Do not leave the battery connected to a charger for
longer than a week, since overcharging may shorten its lifetime.
If left unused a fully charged battery will discharge itself over time Temperature extremes
can affect the ability of your battery to charge.
For good operation times with Ni-Cd/NiMh batteries, discharge the battery from time to
time by leaving the product switched on until it turns itself off (or by using the battery
discharge facility of any approved accessory available for the product).
Do not attempt to discharge the battery by any other means Use the battery only for its
intended purpose.
Never use any charger or battery which is damaged.
Do not short-circuit the battery. Accidental short-circuiting can occur when a metallic
object (coin, clip or pen) causes direct connection of the + and - terminals of the battery
(metal strips on the battery) for example when you carry a spare battery in your pocket or
purse. Shortcircuiting the terminals may damage the battery or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer or winter
conditions, will reduce the capacity and lifetime of the battery. Always try to keep the
battery between 15°C and 25°C (59°F and 77°F).
A phone with a hot or cold battery may temporarily not work, even when the battery is fully
charged. Batteries’ performance is particularly limited in temperatures well below freezing.
Do not dispose batteries in a fire! Dispose of batteries according to local regulations (e.g.
recycling).
Do not dispose as household waste.

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L1L2 Service Manual
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6. EXPLODED VIEW
7. SERVICE DEVICES
NOKIA N9
RM-696
EXPLODED VIEW
Ver. 4.0 Only available
as assembly
Not reuseable
after removal
Repair/swap
only in level 3
L3
L3
L3
LIGHT SWAP PACKAGE
(I0011 - I0016)
BOTTOM FRAME ASSEMBLY
(I0023 - I0027)
MAIN ANTENNA ASSEMBLY
(I0028 - I0031)
L3
WINDOW FRAME
I0005
DISPLAY
I0004
SENSOR FLEX
I0032
SCREW TORX+ SIZE 4
M1.4 X 3.8
I0006
CHASSIS SIDE HOOK
I0008
BV-5JW BATTERY
I0010
FRONT CAMERA BOOT
I0007
CHASSIS
I0009
SCREW TORX+ SIZE 5
M1.2 X 3.2
I0019
EARPIECE + MESH
I0017
EARPIECE BOOT
I0012
NFC SHIELDING LID
I0014
OMAP SHIELDING LID
I0015
RAPU SHIELDING LID
I0013
TYPE LABEL
I0016
LIGHT SWAP PWB
I0011
CAMERA MODULE
I0018
CAMERA BOOT
I0020
SIM DOOR
I0002
SCREW TORX+ SIZE 4
M1.4 X 3.6
I0003
SCREW M1.2 X 3.1
I0027
PLASTIC BODY
I0031
IHF SPEAKER
I0029
SPEAKER GASKET
I0030
FRONT CAMERA FLEX
I0033
AV FLEX
I0021
LED FLASH
I0026
USB DOOR
I0001
MAIN FLEX
I0023
WLAN/BLUETOOTH
ANTENNA FLEX
I0022
MAIN ANTENNA FLEX
I0028
NFC ANTENNA
I0024
GPS ANTENNA
I0025
PLASTIC BODY ASSEMBLY
(I0021 - I0022 , A4 , A5)
DISPLAY ASSEMBLY
(I0004, I0005)

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CA-185CD Service Cable
AC-16 Travel Charger
Camera removal tool SS-210
Phillips size 00 screwdriver
Unibody opening tool SS-282
Nokia Standard Toolkit (v2)
For more information, refer to
the Service Bulletin (SB-011) on
Nokia Online. Supplier or
manufacturer contacts for tool
re-order can be found in
“Recommended service
equipment” document on Nokia
Online.

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8. SOFTWARE UPDATE
Flash concept (Point of Sale)
To use the FLS-5 Flash Dongle, follow the userguide inside the sales package. Please check
always for the latest version of flash software, which is available on Nokia Online.
9. DISASSEMBLY INSTRUCTIONS

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1) Nokia N9 disassembly.
2) You must use the Nokia Standard Toolkit
version 2. You will also need the camera removal
tool SS-210, the Unibody Opening Tool SS-282
and a Phillips size 00 screwdriver.
3) Protect the DISPLAY ASSEMBLY with protective
film.
4) Open the USB DOOR by pushing it from the
shown place.
5) Remove the USB DOOR by pulling it to direction
shown.
6) Open the SIM DOOR by pulling the release
notch to direction shown. Pull out and remove the
SIM DOOR.

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7) Unscrew the two Torx+ size 4 screws. Do not
use them again. Discard them.
8) Insert the Unibody opening tool SS-282 to the
shown place and lever up the top left corner of
the WINDOW FRAME. Be careful not to damage the
PLASTIC BODY with the sharp edges of the SS-
282.
9) Insert the SS-282 to the shown place and lever
up the top right corner of the WINDOW FRAME. Be
careful not to damage the PLASTIC BODY with the
sharp edges of the SS-282.
10) Use the SRT-6 to open the left side of the
DISPLAY ASSEMBLY. Be carefulnot to damage the
PLASTIC BODY while releasing the DISPLAY
ASSEMBLY.
11) Use the SRT-6 to open the right side of the
DISPLAY ASSEMBLY.
12) Slightly pull the DISPLAY ASSEMBLY to
direction shown to release the three remaining
clips.
13) Turn the DISPLAY ASSEMBLY over. Be careful
not to damage the connectors underneath the
DISPLAY ASSEMBLY.
14) Disconnect the BATTERY with the tweezers to
avoid short circuit.

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15) Use the SS-93 to disconnectthe two DISPLAY
ASSEMBLY connectors. Be carefulnot to damage
the connectors or any nearby components.
16) Remove the DISPLAY ASSEMBLY.
17) Pull out and remove the SENSOR FLEX. Do not
use it again. Discard it.
18) Use the SS-93 to remove the adhesive
remains from the DISPLAY ASSEMBLY.

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19) Remove the FRONT CAMERABOOT with the
tweezers.
20) Unscrew the three Torx+ size 4 screws of the
CHASSIS SIDE HOOK. Do not use them again.
Discard them.
21) Unscrew the six Torx+ size 4 screws of the
CHASSIS. Do not use them again. Discard them.
22) Remove the CHASSIS SIDE HOOK with the
tweezers.
23) Remove the CHASSIS with the tweezers.
24) Use the sharp end of the SS-93 to lift up the
BATTERY.

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25) Remove the BATTERY.
26) Disconnect the MAIN FLEX connectorwith the
SS-93. Be careful not to damage the connector or
any nearby components.
27) Disconnect the AV FLEX connector with the
SS-93. Be careful not to damage the connector or
any nearby components.
28) Release the AV FLEX adhesive with the SS-93.
Be careful not to damage the connectoror any
nearby components.
29) Disconnect the FRONT CAMERA FLEX
connector with the SS-93. Be careful not to
damage the connectoror any nearby
components.
30) Unscrew the Torx+ size 5 screw. Do not use it
again. Discard it.

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31) Carefully lever up the ENGINE BOARD with the
SS-93 from the bottom side of the phone.
32) Lift up the ENGINE BOARD from the bottom
side of the phone. Be careful not to damage the
connector between the ENGINE BOARD and the
PLASTIC BODY.
33) Carefully remove the ENGINE BOARD to
direction shown.
34) Unscrew the two screws of the IHF SPEAKER
FLEX with a Phillips size 00 screwdriver.
35) Pull out and flip open the IHF SPEAKERFLEX
with the tweezers.
36) Lever out the IHF SPEAKERwith the dental
tool. Be careful not to damage yourself or any
nearby components with the sharp end of the
dental tool.

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37) Remove the IHF SPEAKERwith the tweezers.
Do not use it again. Discard it.
38) Remove the SPEAKERGASKET with the dental
tool. Do not use it again. Discard it.
39) Use the SS-93 to release the FRONT CAMERA
FLEX.
40) Remove the FRONT CAMERA FLEX. Do not use
it again. Discard it.
41) Insert the tweezers to the EARPIECE BOOT as
shown.
42) Remove the EARPIECE BOOT. Do not use it
again. Discard it.

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43) Lever out the EARPIECE with the dental tool.
44) Remove the EARPIECE with the tweezers. Do
not use it again. Discard it.
45) Remove the CAMERA BOOT with the tweezers.
46) Place the SS-210 camera removal tool on top
of the CAMERA MODULE. Press down the metal
sheets until the camera retaining clips are
released.
47) Lift up and remove the CAMERA MODULE.
48) Lever out the RAPU SHIELDING LID with the
SS-93. Be careful not to damage any nearby
components.

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49) Remove the RAPU SHIELDING LID with the
tweezers. Do not use it again. Discard it.
50) Lever out the OMAP SHIELDING LID with the
SS-93. Be careful not to damage any nearby
components.
51) Remove the OMAP SHIELDING LID with the
tweezers. Do not use it again. Discard it.
52) Lever out the NFC SHIELDING LID with the SS-
93. Be careful not to damage any nearby
components.
53) Remove the NFC SHIELDING LID with the
tweezers. Do not use it again. Discard it.
54) The Nokia N9 disassembly is now complete.
-END OF DISASSEMBLY-