Nokia TFE-4 User manual

nokia
CONNECTING PEOPLE PAGE 1 (14) Approved 3.0
CMO Operations & Logistics MGR
CMO OL WW Service Solutions & Development
Bochum / Germany CONFIDENTIAL 3.3.2005
nokia
n610 n616 n810
TFE-4/RV-1/TFE-4R
Transceiver characteristics:
• Car phone for GSM 900/1800 networks
• RS232 connector (810 only)
• Separate display with big fonts
• Handset with function keys and a Navi™ wheel
• Voice dialing and voice commands
• Voice recording and replay of voice memos
• Wireless downloading of contact information from a
compatible phone using Bluetooth technology
• Support for two user profiles, including contacts, voice tags,
and personal settings
• Excellent handsfree audio quality
• External antenna interface
Environmental characteristics:
• Lead soldered
SERVICE MANUAL
Service Level 1&2&3
Service Manual N610 N616 N810 Level 1&2&3 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.

nokia
CONNECTING PEOPLE PAGE 2 (14) Approved 3.0
CMO Operations & Logistics MGR
CMO OL WW Service Solutions & Development
Bochum / Germany CONFIDENTIAL 3.3.2005
TABLE OF CONTENT
Page
1. INTRODUCTION...................................................................................................................................................................................3
2. GENERAL REPAIR INFORMATION.....................................................................................................................................................4
3. PATHFINDER FOR WORKSHOP STAFF .............................................................................................................................................5
4. EXPLODED VIEW AND COMPONENT DISPOSAL .............................................................................................................................6
5. PERIPHERAL SPARE PARTS N610 TFE-4/N616 RV-1 ...................................................................................................................7
6. PERIPHERAL SPARE PARTS NOKIA 810 TFE-4R ............................................................................................................................7
7. SPARE PARTS LIST..............................................................................................................................................................................8
8. SERVICE TOOLS....................................................................................................................................................................................9
9. DISASSEMBLY INSTRUCTION SU-11/SU-21 ................................................................................................................................11
10. DISASSEMBLY INSTRUCTION SIM FLAP................................................................................................................................... 11
11. SW-UPDATE ................................................................................................................................................................................. 12
12. BLUETOOTH TEST ....................................................................................................................................................................... 13
13. ESD PROTECTION REQUIREMENTS........................................................................................................................................... 14
CHANGE HISTORY
Status Version No. Date Comments
Draft 0.1 23.04.2003 Initial draft
Approved 1.0 05.08.2003 approval
Approved 2.0 07.01.2004 approval
Approved 3.0 28.02.2005 approval
Service Manual N610 N616 N810 Level 1&2&3 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.

nokia
CONNECTING PEOPLE PAGE 3 (14) Approved 3.0
CMO Operations & Logistics MGR
CMO OL WW Service Solutions & Development
Bochum / Germany CONFIDENTIAL 3.3.2005
1. INTRODUCTION
The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to carry out service to
NOKIA products. This Service Manual is to be used only by authorized NOKIA service suppliers, and the content of it
is confidential. Please note that NOKIA provides also other guidance documents (e.g. Service Bulletins) for service
suppliers, follow these regularly and comply with the given instructions.
While every endeavor has been made to ensure the accuracy of this document, some errors may exist.
If you find any errors or if you have further suggestions, please notify NOKIA using the address below:
mailto:cc-ts-rc.docume[email protected]
Please keep in mind also that this documentation is continuously being updated and modified, so watch always
out for the newest version.
Warnings and Cautions
Please refer to the phone’s user guide for instructions relating to operation, care and maintenance including
important safety information. Note also the following:
Warnings:
1.
2.
3.
CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
MANAGEMENT SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF
ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO
DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY.
THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC.
OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE
WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE
MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY
ALSO BE SUBJECT TO INTERFERENCE.
Cautions:
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.
3. Use only approved components as specified in the parts list.
4. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and alignment.
5. Ensure all cables and wires are repositioned correctly.
Electrostatic discharge can easily damage the sensitive components of electronic products.
Therefore every Service Supplier has to take care of all precautions, which are mentioned in
the service level related “Service Partner Requirements”, available on NOKIA Online. Also see
ESD Protection Requirements in this Service Manual.
Service Manual N610 N616 N810 Level 1&2&3 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.

nokia
CONNECTING PEOPLE PAGE 4 (14) Approved 3.0
CMO Operations & Logistics MGR
CMO OL WW Service Solutions & Development
Bochum / Germany CONFIDENTIAL 3.3.2005
2. GENERAL REPAIR INFORMATION
In this section the technician will get some general hints how to carry out repairs:
o To familiarize oneself with NOKIA product read the tutorials or user guide on www.NOKIA.com -->Support-->
Phones, by selecting the Phone Model.
o Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area and
connecting your wristband.
o Use gloves to avoid corrosion and fingerprints.
o Protect windows and displays with a film to avoid dust and scratches.
o When cleaning the LCD Module any lint-free cloth can be used (e.g. Micro-Fibre cloth).
o When cleaning the pads you have to use a soft cloth/ESD brush and Isopropanol. It is not allowed to use a
glass fiber pencil because it scratches the surface and will lead later on to corrosion.
o Mechanical parts (except shielding lids and bent parts), which didn’t repair the failure, can be reused, if they
are not soldered.
o When removing the shielding lids make sure to replace them with new ones, otherwise the high-frequency
leakage can have an influence on the device.
o Always use original NOKIA spare parts.
o Check the soldering joints of the parts, which are concerned regarding the indicated error (e.g. soldered
connectors or switches) and resolder them if necessary (Level 2 only).
o Remove redundant soldering flux after repair.
o Meet the torque requirements when assembling the unit (see also the document “torques for transceiver
assembly” on NOKIA Online).
o Always use your own equipment for testing where you are sure that it works. E.g. if the customer complains
about charger function, please test the phone with your own charger to be sure if phone or charger causes the
malfunction.
o A SIM card is needed for all GoNoGo tests.
o When doing the fault log entries, always note the Item code, which caused the malfunction. Also, fill in the
appropriate part code from the assembly, if needed.
o Please be aware that some malfunctions could be software related and solved by an update.
o There are several documents available on NOL, which have to be followed:
o First, take care for the latest content pages of Service Bulletins, which are always available for each folder on
NOKIA Online. This is also important to recognize, if existing documents have become invalid.
o The service level indicator at the bottom of each document tells the appropriate destination.
Downloads > Support Library >
1. Instructions
2. General Service Bulletins
3. Product related documents
4. Spare Part Service Bulletins
5. Service Tools Service Bulletins
6. Common Software Service Bulletins
etc,…
Use General SB-217 as a reference or overview.
Please also check NOKIA Online (NOL) for latest news and files on a regular basis.
Service Manual N610 N616 N810 Level 1&2&3 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.

nokia
CONNECTING PEOPLE PAGE 5 (14) Approved 3.0
CMO Operations & Logistics MGR
CMO OL WW Service Solutions & Development
Bochum / Germany CONFIDENTIAL 3.3.2005
3. PATHFINDER FOR WORKSHOP STAFF
In addition to the information in this Service Manual, there are several instructions and information, which have to
be followed. Main documentation database is NOKIA Online with the purpose of serving different multimedia
content, like video clips or interactive tutorials.
It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as
required (see “Latest files in Support Library”). Every new information has to be processed and implemented as
soon as possible.
When logged into NOL you can also find needed information in different folder like:
Support Library
Phones
Service Manuals
Service Bulletins
Software
Repair Information
Level 1&2 e-learning (former NOKIA CarePoint) on NOKIA Online
Former NOKIA CarePoint
content, such as
• Online Troubleshooting
• Product informations
• Videos – Disassembly/Assembly
can be found on
NOKIA Online
NOKIA Online
Care Services
Training
Phone Models
Level 1&2 e-learning courses offer a quick overview of the NOKIA phone and support for how to repair and use the
phone:
Overview & Guides
Basic information about the
phone, features and technologies
Disassembly & Assembly
Instructions to disassemble and
assemble the phone
Troubleshooting
Step-by-step instructions on how to
locate and repair the most common
problems with the phone
To reduce the server traffic it is recommended to download newest version of huge files like videos, Phoenix
packages or Service Manuals only once and distribute it internally for further use.
Service Manual N610 N616 N810 Level 1&2&3 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.

nokia
CONNECTING PEOPLE PAGE 6 (14) Approved 3.0
CMO Operations & Logistics MGR
CMO OL WW Service Solutions & Development
Bochum / Germany CONFIDENTIAL 3.3.2005
4. EXPLODED VIEW AND COMPONENT DISPOSAL
Service Manual N610 N616 N810 Level 1&2&3 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.

nokia
CONNECTING PEOPLE PAGE 7 (14) Approved 3.0
CMO Operations & Logistics MGR
CMO OL WW Service Solutions & Development
Bochum / Germany CONFIDENTIAL 3.3.2005
5. PERIPHERAL SPARE PARTS N610 TFE-4/N616 RV-1
6. PERIPHERAL SPARE PARTS NOKIA 810 TFE-4R
Service Manual N610 N616 N810 Level 1&2&3 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.

nokia
CONNECTING PEOPLE PAGE 8 (14) Approved 3.0
CMO Operations & Logistics MGR
CMO OL WW Service Solutions & Development
Bochum / Germany CONFIDENTIAL 3.3.2005
7. SPARE PARTS LIST
Please exchange this page (placeholder) with latest corresponding Service
Bulletins (spare parts, SWAP units and service tools) from NOL!
This will ensure, that you are using up-to-date order codes only.
Therefore Service Bulletins have to be checked from NOL on daily basis.
Service Manual N610 N616 N810 Level 1&2&3 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.

nokia
CONNECTING PEOPLE PAGE 9 (14) Approved 3.0
CMO Operations & Logistics MGR
CMO OL WW Service Solutions & Development
Bochum / Germany CONFIDENTIAL 3.3.2005
8. SERVICE TOOLS
FLS-4S incl. ACF-8, Driver and User Guide
Dongle and flash device incorporated into one package,
developed specifically for POS use.
ACF-8
Universal Power Supply is used to power FLS-4S.
Power Adapter AD-2
Used for TFE-4R
Power Supply ACW-4
Power Supply for AD-2.
Output: 13,5VDC / 3,5A
PCW-3E
AC Cable Euro is used for ACW-4
Flash Cable CS-1S
Service Cable is used to connect FLS-4S to TFE-4R.
Service Manual N610 N616 N810 Level 1&2&3 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.

nokia
CONNECTING PEOPLE PAGE 10 (14) Approved 3.0
CMO Operations & Logistics MGR
CMO OL WW Service Solutions & Development
Bochum / Germany CONFIDENTIAL 3.3.2005
0772040 NMP Standard Toolkit
 NOKIA opening tool SRT-6 NOKIA No. 0770431
 Tonichi torque driver NOKIA No. 6901525
 Hoya micro fibre cloth MX304
 Dastex gloves S, M, XL
 Artilux goggles AH166
 Wera bit T5 867/4TX 5x50
 Wera 867/4 6IP; 50mm (Torx 6 PLUS®)
 Wera bit T6 867/4TX 6x50
 Wera 867/1 5IP; 25mm (Torx 5 PLUS®)
 Wera bit T6 PLUS® 867/4TX 6IP
 Facom side cutter 416E
 Facom T5 driver SP.14032
 Facom T6 driver SP.14033
 Facom slot screwdriver AEF. 2x35.E
 Wetec tweezers 7abb SA-ESD
 Wetec tweezers 22 SA-ESD
 Wetec tweezers 13 SA-SMD ESD
 Wetec tweezers PSF SA-ESD
 Wetec ESD brush E1211
 Kaiser Fototechnik airbrush 6315
 Wetec dental tool DEM83266/0
 RS Components Scissors 323-5732
Service Manual N610 N616 N810 Level 1&2&3 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.

nokia
CONNECTING PEOPLE PAGE 11 (14) Approved 3.0
CMO Operations & Logistics MGR
CMO OL WW Service Solutions & Development
Bochum / Germany CONFIDENTIAL 3.3.2005
9. DISASSEMBLY INSTRUCTION SU-11/SU-21
1.) Open the cover of the Holder Kit with SRT-6. 2.) Lift up the cover.
3. Note the cable routing and the two guide pins at
both sides of the connector.
4.) Remove the connector out of the guide pins and
disconnect the cable. NOTE! For assembling use the
reverse order.
10. DISASSEMBLY INSTRUCTION SIM FLAP
1.) Open the cover A-Cover. 2.) Move the SIM Flap in the shown direction.
3. Remove the SIM Flap carefully. NOTE! For assembling
use the reverse order.
Service Manual N610 N616 N810 Level 1&2&3 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.

nokia
CONNECTING PEOPLE PAGE 12 (14) Approved 3.0
CMO Operations & Logistics MGR
CMO OL WW Service Solutions & Development
Bochum / Germany CONFIDENTIAL 3.3.2005
11. SW-UPDATE
To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always for the
latest version of flash software, which is available on
NOKIA Online.
Flash Concept – (Point of Sales)
Service Manual N610 N616 N810 Level 1&2&3 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.

nokia
EOPLE
ns & Logistics
Solutions & Development
any
CONNECTING PPAGE 13 (14) Approved 3.0
CMO Operatio MGR
CMO OL WW Service
Bochum / Germ CONFIDENTIAL 3.3.2005
Service Manual N610 N616 N810 Level 1&2&3 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.
12. BLUETOOTH TEST
N810
You need another Bluetooth device (e.g. 6310i) to do a GoNoGo test.
Make sure that Bluetooth is activated in the reference unit. The distance of the devices should be not more than
5m from each other.
Test unit Reference unit, Bluetooth
Settings on the test unit:
• From Home Menu, push the Navi™ wheel down.
• Select Bluetooth menu by rotating the Navi™ wheel and pushing them down.
• Select Search for Bluetooth devices
Search window appears, if all Bluetooth devices in range will be displayed, the test is
successful!
Press red receiver button for Home Menu
N610/616
This device detects Bluetooth audio enhancement only. Make sure that Bluetooth is activated in the reference unit.
The distance of the devices should be not more than 5m from each other.
Test unit Reference unit, Bluetooth
Settings on the test unit:
• From Home Menu, push the Navi™ wheel down.
• Select Bluetooth menu by rotating the Navi™ wheel and pushing them down.
• Select Search for audio enhancement
Search window appears, if all audio Bluetooth devices in range will be displayed, the test is
successful!
Press red receiver button for Home Menu

nokia
CONNECTING PEOPLE PAGE 14 (14) Approved 3.0
CMO Operations & Logistics MGR
CMO OL WW Service Solutions & Development
Bochum / Germany CONFIDENTIAL 3.3.2005
13. ESD PROTECTION REQUIREMENTS
Please refer to the NOKIA Online document Service Supplier Requirements in folder General instructions.
USE Conductive bags and boxes
USE ESD compatible service tools
USE Conductive wastebaskets
USE ESD gloves when handling PWBs/PCBs
USE Cleaning material without changing el. Characteristics
USE Grounded service equipment, i.e. soldering station
USE ESD clothes such as coat or frock
NO Smoking
NO Drinking
NO Eating
NO Dust
NO Useless Items
NO Normal pressured air for cleaning
modules/displays
The video covers general issues concerning Electro-Static Discharge (ESD)
Service Manual N610 N616 N810 Level 1&2&3 Copyright © 2004-2005 NOKIA Corporation. All rights reserved.