Nortek e Series User manual

GC2/GC3
Certied Tech Training
Field Guide
with eSeries

2GIG GC2/GC3 Certied Tech - Field Guide Rev.4.0 i
Contents
Field Guide ................................................................................................................... 1
Disclaimer! .................................................................................................................................1
Panel Wiring ...............................................................................................................................1
Wiring Size................................................................................................................................... 1
Legacy GC2 Wiring Diagram ....................................................................................................... 2
Legacy GC2 Terminal Block ........................................................................................................ 2
GC2e Wiring Diagram ................................................................................................................. 3
GC2e Terminal Block ................................................................................................................... 3
GC3/GC3e Wiring Diagram ......................................................................................................... 4
GC3/GC3e Terminal Blocks......................................................................................................... 4
Basic Programming ................................................................................................... 5
GC2 Programming .....................................................................................................................5
Default Access Codes ................................................................................................................. 5
GC2 Installer Toolbox .................................................................................................................. 5
Installer Toolbox Menu Options.............................................................................................. 5
Radio Status ........................................................................................................................... 5
GC2: System Conguration.................................................................................................... 6
Programming Questions.............................................................................................................. 6
Q1: Programming a Wireless Sensor ..................................................................................... 7
Q2: Programming a Wired Sensor.......................................................................................... 8
Q3: Programming a Wireless (RF) Keyfob .............................................................................. 9
Q4: Programming a Wireless (RF) Keypad ........................................................................... 10
Q5-Q97: Programming System Settings.............................................................................. 11
GC3 Programming ...................................................................................................................24
GC3 Default Access Codes ...................................................................................................... 24
GC3 Installer Toolbox ................................................................................................................ 24
Installer Toolbox Menu Options............................................................................................ 24
Radio Status ......................................................................................................................... 24
GC3 System Conguration........................................................................................................ 25
Programming a Wireless Zone ............................................................................................. 26
Programming a Wired Zone.................................................................................................. 27
Programming a Keyfob......................................................................................................... 28
Programming a Keypad........................................................................................................ 29
Steps to Prepare the GC3 and SP1/SP2 for Programming ............................................ 29
Connect to Wi-Fi using a Wireless Network............................................................... 29
Create an Access Point.............................................................................................. 29
Steps to Program a Keypad............................................................................................ 30
Panel Programming (Q1-Q71) .............................................................................................. 32
Using the GC3 Screen Saver Modes.................................................................................... 41
My Photos Mode: Enabling the Default Photos .............................................................. 41
My Photos Mode: Adding Personal Photos .................................................................... 41
My Photos Mode: Adjusting the Screen Saver Settings ................................................. 42
My Photos Mode: Deleting Custom Photos.................................................................... 42
Demo Mode: Adding and Enabling a Video .................................................................... 43
Programming Tables................................................................................................. 44
Sensor Types (Zones) ..............................................................................................................44
Sensor Loop Numbers.............................................................................................................45
Sensor Equipment Type........................................................................................................... 45
Equipment Codes..................................................................................................................... 46
GC2: Zone Numbering .............................................................................................................. 48
GC3: Zone Numbering .............................................................................................................. 48
Normal State ............................................................................................................................ 48
2GIG Device Battery, Range & Loop Information ..................................................................49
Features to Limit False Alarms ...............................................................................................50

ii 2GIG GC2/GC3 Certied Tech - Field Guide Rev.4.0
Z-Wave Programming............................................................................................... 51
908.42 MHz (North America) ..................................................................................................... 51
Z-Wave Hops............................................................................................................................. 51
Z-Wave Absorption ..................................................................................................................52
Scenes, Rooms & Bookmarks................................................................................................. 52
GC2: Z-Wave Programming.....................................................................................................53
GC2: Accessing the Z-Wave Toolbox........................................................................................ 53
GC2: Removing/Excluding a Z-Wave Device............................................................................ 53
GC2: Adding/Including a Z-Wave Device.................................................................................. 53
GC2: Creating a Scene.............................................................................................................. 53
GC2: Creating a Rule................................................................................................................. 54
GC2: Final Setup (and Creating a Mesh Network) .................................................................... 54
GC3: Z-Wave Programming.....................................................................................................55
GC3: Accessing Smart Home Settings ..................................................................................... 55
GC3: Removing/Excluding a Z-Wave Device............................................................................ 55
GC3: Adding/Including a Z-Wave Device.................................................................................. 55
GC3: Creating a Scene.............................................................................................................. 56
GC3: Creating a Room .............................................................................................................. 56
GC3: Bookmarking a Screen..................................................................................................... 57
GC3: Final Setup (and Creating a Mesh Network) .................................................................... 57
Sensors and Peripherals Installation & Troubleshooting ..................................... 58
345 MHz Sensors and Peripherals..........................................................................................58
Intrusion Sensors...................................................................................................................... 58
Thin Door/Window Contact.................................................................................................. 58
Micro Door/Window Sensor with Bypass Feature................................................................ 59
Recessed Door Contact ....................................................................................................... 60
Wireless Tilt Sensor .............................................................................................................. 61
Passive Infrared Motion Detector (PIR) ................................................................................ 62
Glass Break Detector ........................................................................................................... 63
Life Safety Sensors................................................................................................................... 64
Carbon Monoxide Detector.................................................................................................. 64
Smoke, Heat and Freeze Detector ....................................................................................... 65
Smoke Detector Sensor/Transmitter (Smoke Ring).............................................................. 66
FireFighter............................................................................................................................. 67
Panic Button Remote ........................................................................................................... 68
Fall Detector Pendant........................................................................................................... 69
Notication Sensors ................................................................................................................. 70
Stove & Grill Guard Sensor................................................................................................... 70
2GIG Gun Motion Detector................................................................................................... 72
2GIG Outdoor Wireless Contact Sensor .............................................................................. 73
Flood and Temperature Sensor ............................................................................................ 74
Water Leak Detector............................................................................................................. 75
Wireless Doorbell.................................................................................................................. 76
Other 345 MHz Sensors ........................................................................................................... 77
Wireless Keypad................................................................................................................... 77
4-Button Keyfob Remote...................................................................................................... 78
Wireless Indoor Repeater (345 MHz).................................................................................... 79
Takeover Module .................................................................................................................. 80
Hardware Conversation Kit................................................................................................... 80
Takeover Module Wiring ....................................................................................................... 82
Takeover Module Kit Wiring.................................................................................................. 82
900 MHz – Security Peripherals .............................................................................................. 83
GC2: 900 MHz Transceiver........................................................................................................ 83
Go!Bridge – Broadband Communication for GC2 Panels (GC2 only).................................. 84
Image Sensor (GC2 version)................................................................................................. 85
Wireless Touch Screen Keypad (GC2 only) .......................................................................... 87
GC3: 900 MHz Transceiver........................................................................................................ 88
Image Sensor (GC3 version)................................................................................................. 89
Accessories.............................................................................................................................. 91
Easy Updater for GC2 Panel and TS1 (GC2 only)................................................................ 91

2GIG GC2/GC3 Certied Tech - Field Guide Rev.4.0 iii
Z-Wave Devices (908 MHz)...................................................................................................... 92
Home Automation – Electrical ................................................................................................... 92
Z-Wave Single Wall Outlet.................................................................................................... 92
Z-Wave Isolated Contact Fixture.......................................................................................... 92
Smart In-Wall Single Switches ............................................................................................. 93
Z-Wave Plus Wall Mount Switch ........................................................................................ 93
Z-Wave Plus 3-Way Wall Accessory/Switch ........................................................................ 94
Z-Wave Wall Mount Dimmer (500-Watt)............................................................................... 94
Z-Wave Wall Mount Dimmer (1000-Watt)............................................................................. 95
GoControl Smart Wireless Light Switch ............................................................................... 95
Dimmable LED Lights........................................................................................................... 96
Z-Wave Plug-in Lamp Dimmer Module ................................................................................ 97
Z-Wave Plug-in Appliance Module....................................................................................... 97
Home Automation – Security, Comfort & Control...................................................................... 97
Z-Wave Door Locks.............................................................................................................. 97
Smart Siren-Strobe Alarm .................................................................................................... 98
Z-Wave Programmable Thermostat ..................................................................................... 99
Garage Door Controller ...................................................................................................... 100
Customer Settings .................................................................................................. 101
GC2 Home Screen Navigation...............................................................................................101
GC2 Customer Toolbox.......................................................................................................... 101
Default Customer Code........................................................................................................... 101
GC3 Home Screen Navgation................................................................................................103
GC3 Customer Settings ........................................................................................................103
Default Master Code (Customer Code) ................................................................................... 103
Smart Home Controls.............................................................................................................. 103
System Info and Usage ........................................................................................................... 104
System Settings ...................................................................................................................... 105
Basic Troubleshooting............................................................................................ 106
General Sensor Issues........................................................................................................... 106
General Console Issues......................................................................................................... 106
Panel Trouble Conditions ...................................................................................................... 107
Z-Wave Troubleshooting........................................................................................................ 109
Smart Areas FAQs..................................................................................................................110
RMA Process .........................................................................................................................111
2GIG Standard Return Process............................................................................................... 111
Resources ................................................................................................................ 112
Training Resources ................................................................................................................ 112
2GIG Dealer Portal.............................................................................................................. 112
Nortek Dealer Locator ........................................................................................................ 112
Nortek Certied Dealer Registration................................................................................... 112
Additional Training ................................................................................................................... 112
Certied Tech Academy........................................................................................................... 112
2GIG Mobile Device Demo Apps............................................................................................. 113
Contact Information............................................................................................................... 113

2GIG GC2/GC3 Certied Tech - Field Guide Rev.4.0 1
Field Guide
Disclaimer!
This Field Guide contains programming information for the following panels:
Legacy GC2 GC2e Legacy GC3 GC3e
Unless otherwise noted, anything that says GC2 in this manual
also applies to GC2e. Additionally, anything that says GC3 in this
manual also applies to GC3e unless otherwise noted.
Panel Wiring
Wiring Size
To avoid AC power loss messages, the voltage between power connection terminals at the back
of the panel must be above 11 volts DC.
Wire Size Maximum Length
22 AWG 55ft (16.8 m)
20 AWG 85ft (25.9 m)
22 AWG 2-pairs (19 AWG equivalent) 110ft (33.5 m)
18 AWG 135ft (41.1 m)

2 2GIG GC2/GC3 Certied Tech - Field Guide Rev.4.0
Legacy GC2 Wiring Diagram
Legacy GC2 Terminal Block
8) Hardwire Zone 2
7) Hardwire Zone 1
6) External Bell (-)
5) External Bell (+) (6-12 VDC @ 120mA max)
4) Open Collector Output (16VDC @ 250mA max)
3) Ground
2) 14VDC Input (-) from Transformer negative (-)
1) 14VDC Input (+) from Transformer positive (+)

2GIG GC2/GC3 Certied Tech - Field Guide Rev.4.0 3
GC2e Wiring Diagram
GC2e Terminal Block
HW Hardwire Zone
B- External Bell (-)
B+ External Bell (+) (6-12 VDC @ 120mA max)
COM Ground
V- 14VDC Input (-) from Transformer negative (-)
V+ 14VDC Input (+) from Transformer positive (+)

4 2GIG GC2/GC3 Certied Tech - Field Guide Rev.4.0
GC3/GC3e Wiring Diagram
GC3/GC3e Terminal Blocks
8) Ground
7) Hardwire Zone 2
6) Hardwire Zone 1
5) External Bell (-)
4) External Bell (+) (6-12 VDC @ 120mA max)
3) Ground
2) 14VDC Input (-) from Transformer negative (-)
1) 14VDC Input (+) from Transformer positive (+)
9) TX
10) RX
11) Open Collector1
12) Open Collector 2
Some panels may have a sticker indicating
hookup of two wire smoke detectors; these
are non-functional and are to be disregarded.

2GIG GC2/GC3 Certied Tech - Field Guide Rev.4.0 5
Basic Programming
GC2 Programming
The GC2 and GC2e share the same programming features and ow.
Default Access Codes
Default Installer Code = 1561
Default Customer Code = 1111
GC2 Installer Toolbox
To access the Installer Toolbox:
1. Press the 2GIG logo located on the bottom
right of the GC2 home screen.
2. Enter the Installer Code
(default code = 1561).
Installer Toolbox Menu Options
Radio Status
Status Color Meaning
Green Connected
Yellow Idle
Red Not connected to central
station; something needs xed
Cell strength of 12 or higher
is recommended.
NOTE: You must power down the GC2 panel prior to installing a cell radio.

6 2GIG GC2/GC3 Certied Tech - Field Guide Rev.4.0
GC2: System Conguration
To access System Conguration:
1. Press the 2GIG logo on the GC2 home screen.
2. Enter the Installer Code (default code = 1561).
3. Press System Conguration. The default question
Q1: Select RF sensor # (01 to 48, 63-74) will display.
4. To navigate to a specic question, press Go To, then
the 2-digit code or the tand ukeys.
Programming Questions

2GIG GC2/GC3 Certied Tech - Field Guide Rev.4.0 7
Q1: Programming a Wireless Sensor
GC2 WIRELESS ZONES
Q# Question Default
Q1 Select RF Sensor # (01‐48, 63‐74)
Select the sensor number by pressing u(or type in the 2-digit #), then press q.
Select RF Sensor # Type (00) Unused
Choose the sensor type* by pressing u(or type in the 2-digit #), then press q.
Select RF Sensor # Equipment Type
This question only appears if sensor type (04) Interior Follower, (08) 24-Hour Auxiliary
Alarm, or (10) Interior with Delay is selected.
Varies by RF
sensor type
Select RF Sensor # Equipment Code (0000) Other
Choose the equipment code* by pressing u(or the 4-digit code), then press q.
Enter RF Sensor # Other Equipment Code (0‐9999)
This question only appears if (0000) Other is selected as the equipment code.
0
Select RF Sensor # Sensory Act as Normally Open
GC2e only! This question only appears if certain equipment codes are selected. It
allows a sensor to be programmed as Normally Open rather than Normally Closed.
(0) Disabled
Enter RF Sensor # Serial Number (7 digits)
• Keypad Entry: Use the touchscreen keypad to type in the TXID – OR –
• Learning Mode Entry: Press Shift on the GC2, then Learn. Next, trigger the
sensor or peripheral (if needed, refer to the Installation Instructions that came
with the product). Once the panel records the serial number, press OK.
0000000
Select RF Sensor # Equipment Age (0 to 1)
Specify the sensor age using the u(or press 0for New or 1for Existing), then press q.
(0) New
Select RF Sensor # Loop Number (1 to 3)
Specify the loop number* by pressing 00 (or press 1, 2, or 3), then press q.
Varies with sensor
model selected
Select RF Sensor # Dialer Delay (0 to 1)
Select to enable or disable the dialer delay by pressing u(or type 0to Disable or 1
to Enable), then press q.
(1) Enabled ‡
(2) Disabled (for
Fire and CO only)
Construct RF Sensor # Voice Descriptor
1. Press Insert and the word "abort" will appear in the answer box.
2. Use the tand ubuttons to move between words, or press the 3-digit code for
the appropriate voice descriptor*.
3. Press Insert again to add another word (the word "abort" will appear again).
• Up to ve words are allowed.
• To remove a word, press Delete.
4. When nished, press the qarrow.
No Default
Select RF Sensor # Reports (0 to 1)
Select whether or not the system sends a report to Central Station when a sensor
triggers an alarm by pressing u(or type 0to Disable or 1to Enable).
(1) Enabled
Select RF Sensor # Supervised (0 to 1)
Specify whether or not the panel checks for status reports from the sensor by pressing
u(or type 0to Disable or 1to Enable), then press q.
(1) Enabled
Select RF Sensor # Chime (0 to 13)
Select voice announcement and chime options for the sensor, then press q.
(0) Disabled
Review the Summary of RF Sensor (#) screen
• To toggle between zone summary screens press the tand uarrows.
• To edit current RF zone press Edit Current.
• To edit or program the next RF zone press Edit Next.
• Press Skip to move to the next programming question.
* Refer to the Programming Tables in this document for details on sensor types, equipment codes, and more.
‡ Required setting for compliance with ANSI/SIA CP-01-2010: Control Panel Standard.

8 2GIG GC2/GC3 Certied Tech - Field Guide Rev.4.0
Q2: Programming a Wired Sensor
The wired sensors are hardwired contact loops connected to the loop input terminals on the
panel’s terminal block.
• The GC2 can be programmed with up to two (2) wired sensors.
• The GC2e can be programmed with one (1) wired sensor.
CAUTION: Wired sensors cannot be used for a CO or Fire sensor loop.
Note that Wired Sensor reports as listed below:
• Wired Sensor #1 = Reports as Sensor #49
• Wired Sensor #2 = Reports as Sensor #50
GC2 HARDWIRE ZONE(S)
Q# Question Default
Q2 Select Wired Sensor # (1-2) *
Select 1or 2using the uarrow, then press the qarrow, then press q.
Select Wired Sensor (Zone) Type
Select the sensor type/zone* (For example, (01) Exit/Entry 1, (02) Exit/Entry 2,
(03) Perimeter, and so on) using the uarrow (or the 2-digit #), then press q.
Select Wired Sensor Equipment Type
This question only appears when certain sensor types (zones) are selected.
(00) Unused
Select Wired Sensor Equipment Code
Choose the equipment code* by pressing u(or the 4-digit code), then press q.
Select Wired Sensor Equipment Age (0 to 1)
Specify whether the sensor is new or existing by pressing u(or press 0for New
or 1for Existing), then press q.
(0) New
Select Wired Sensor Normal State (0 to 3)
Use the uarrow to choose between (0) Not Used, (1) Closed, (2) Open, or (3)
End‐Of‐Line‐Resistor (or press 1, 2, or 3), then press q.
(0) Not Used
Select Wired Sensor Dialer Delay (0 to 1)
Specify whether to use delayed or instant digital communicator reports for the
sensor. The delay time is set on the Dialer Abort screen. Press the u(or type 0to
Disable or 1to Enable), then press q.
(1) Enabled ‡
Construct Wired Sensor Voice Descriptor (0 to 1)
1. Press Insert and the word "abort" will appear in the answer box.
2. Use the tand ubuttons to move between words, or press the 3-digit code for
the appropriate voice descriptor*.
3. Press Insert again to add another word (the word "abort" will appear again).
• Up to ve words are allowed.
• To remove a word, press Delete.
4. When nished, press the qarrow.
No Default
Select Wired Sensor Reports (0 to 1)
Select whether or not to send digital communicator reports for the sensor by
pressing u(or type 0to Disable or 1to Enable), then press q.
(1) Enabled
Select Wired Sensor Chime (0 to 13)
Select voice announcement and chime options for the sensor, then press q.
(0) Disabled
‡ Required setting for compliance with ANSI/SIA CP-01-2010: Control Panel Standard - Features for False
Alarm Reduction.
* The GC2e allows only 1 hardwire zone to be programmed.
NOTE: Refer to the Programming Tables section of this document for a detailed list of sensor types,
equipment codes, loop numbers, voice descriptors, and more.

2GIG GC2/GC3 Certied Tech - Field Guide Rev.4.0 9
Q3: Programming a Wireless (RF) Keyfob
The GC2 can be programmed with up to eight (8) RF keyfobs.
RF keyfobs 1 ‐ 8 report to the panel as follows:
• Fob #1 – reports as sensor #51
• Fob #2 – reports as sensor #52
• Fob #3 – reports as sensor #53
• Fob #4 – reports as sensor #54
• Fob # 5 – reports as sensor #55
• Fob # 6 – reports as sensor #56
• Fob # 7 – reports as sensor #57
• Fob # 8 – reports as sensor #58
GC2 KEYFOBS
Q# Question Default
Q3 Select Fob # (1 to 8)
Select the Fob number by pressing u(or type in the 2-digit #), then press q.
Select Fob # Used (0 to 1)
Select to enable or disable the keyfob using the uarrow, then press q.
(0) Unused
Select Fob # Equipment Code (0000) Other
Choose the equipment code* by pressing u(or the 4-digit code), then press q.
(0000) Other
Enter Fob # Other Equipment Code (0‐9999)
This question only appears if (0000) Other is selected as the equipment code.
0
Enter Fob # Serial Number (7 digits)
• Keypad Entry: Use the touchscreen keypad to type in the TXID – OR –
• Learning Mode Entry:Press Shift on the GC2, then Learn. The panel will
wait for a transmission. Press any button on the keyfob for three (3) to ve (5)
seconds. Once the panel records the serial number, press OK.
0000000
Select Fob # Equipment Age (0 to 1)
Specify whether the keyfob is new or existing by pressing u(or press 0for New
or 1for Existing), then press q.
(0) New
Select Fob # Emergency Key (0 to 4)
Make a selection by pressing u(or press 1, 2, 3or 4), then press q
Choose which emergency signal the panel will send to Central Station when
the top two buttons on the keyfob are pressed for 2 seconds: (0) Disabled, (1)
Auxiliary Alarm, (2) Audible Alarm, (3) Silent Panic, or (4) Fire.
(0) Disabled
Select Fob # Key 2 Can Disarm (0 to 1)
Select to enable or disable whether the keyfob is allowed to disarm the system
by pressing u(or type 0to Disable or 1to Enable), then press q.
(1) Enabled
Construct Fob # Voice Descriptor
1. Press Insert and the word "abort" will appear in the answer box.
2. Use the tand ubuttons to move between words, or press the 3-digit code for
the appropriate voice descriptor*.
3. Press Insert again to add another word (the word "abort" will appear again).
• Up to ve words are allowed.
• To remove a word, press Delete.
4. When nished, press the qarrow.
Keyfob #
Select Fob # Arm No Delay (0 to 1)
Select whether the keyfob will arm the system and remove the entry delay by
pressing u(or type 0to Disable or 1to Enable), then press q.
(0) Disabled
Select Fob # Key 2 Output (0 to 2)
Select an action for the keyfob auxiliary button, then press q.
(0) Disabled
NOTE: Refer to the Programming Tables section of this document for a detailed list of equipment codes, loop
numbers, voice descriptors, and more.

10 2GIG GC2/GC3 Certied Tech - Field Guide Rev.4.0
Q4: Programming a Wireless (RF) Keypad
The GC2 can be programmed with up to four (4) RF keypads or RF touch screen keypads.
RF keypads 1 - 4 report to the panel (for emergency and low battery) as below:
• Keypad #1 – reports as sensor #59
• Keypad #2 – reports as sensor #60
• Keypad #3 – reports as sensor #61
• Keypad #4 – reports as sensor #62
User Codes #1 through #8 are reported for openings and closings.
User Code #0 is reported for Quick Arming.
GC2 WIRELESS KEYPADS
Q# Question Default
Q4 Select RF Keypad # (1 to 4)
Select the keypad number by pressing u, then press q.
Select RF Keypad # Used (0 to 1)
Select to enable or disable the keypad using the uarrow, then press q.
(0) Unused
Select RF Keypad # Equipment Code
Choose the equipment code* by pressing u(or the 4-digit code), then press q.
(0000) Other
Enter RF Keypad # Other Equipment Code (0 to 9999)
This question only appears if (0000) Other is selected as the equipment code.
0
Enter RF Keypad # Serial Number (7 digits)
If connecting a PAD1 use one of the following two options:
• Keypad Entry: Use the touchscreen keypad to type the TXID into the system
– OR –
• Learning Mode: Press Shift on the GC2, then Learn. The panel will wait for
a transmission. Press any button on the PAD1. Once the panel records the
serial number, press OK.
If connecting a TS1, use the following steps: *
1. Press Learn on the GC2.
2. Press Pair With Panel on the TS1.
3. Wait for the devices to pair, then press OK on both.
4. Press the qarrow on the GC2 to continue.
NOTE: The TS1 will show ‘Please wait…’ until all
programming on the GC2 is nished and saved.
0000000
Select Keypad # Equipment Age (0 to 1)
Specify whether the keypad is new or existing by pressing u(or press 0for New
or 1for Existing), then press q.
(0) New
Select Keypad # Emergency Keys (0 to 1)
Make a selection by pressing u(or press 1or 2), then press q.
(1) Enabled
Construct Fob # Voice Descriptor
1. Press Insert and the word "abort" will appear in the answer box.
2. Use the tand ubuttons to move between words, or press the 3-digit code for
the appropriate voice descriptor. *
3. Press Insert again to add another word (the word "abort" will appear again).
• Up to ve words are allowed.
• To remove a word, press Delete.
4. When nished, press the qarrow.
Keyfob #
* If the TS1 is used with a GC2e, the encryption is not supported.
NOTE: Refer to the Programming Tables section of this document for a detailed list of sensor types,
equipment codes, voice descriptors, and more.

2GIG GC2/GC3 Certied Tech - Field Guide Rev.4.0 11
Q5-Q97: Programming System Settings
‡ In the table below, a double dagger (‡) indicates a minimum required setting for ANSI/SIA CP‐01 compliance.
GC2 SYSTEM SETTINGS (Q5-Q97)
Q# Question Default
Q5 Enter Exit Delay, in Seconds (45 to 120)
The delay time can be increased without affecting compliance. The exit delay timer
can be set to a value between 45 and 120 seconds.
60 seconds ‡
Q6 Enter Entry Delay 1, in Seconds (30 to 240)
For compliance with ANSI/SIA CP‐01, the total minutes for Q6: Entry Delay 1 and
Q35: Abort Window Dialer Delay combined cannot exceed one (1) minute.
30 seconds ‡
Q7 Enter Entry Delay 2, in Seconds (30 to 240)
For compliance with ANSI/SIA CP‐01, the total minutes for Q7: Entry Delay 2 and
Q35: Abort Window Dialer Delay combined cannot exceed one (1) minute.
45 seconds ‡
Q8 Select Dialer (0 to 1)
The dialer (digital communicator) can be (1) Enabled for a monitored system, or
(0) Disabled for a local alarm or when the GSM (Cellular) Radio Module is used
exclusively for reporting.
NOTE:If (0) Disabled is selected in Q8: Dialer, telephone line failure detection will
also be disabled regardless of the setting specied in Q63: Phone Fail Detect.
(0) Disabled
Q9 Enter Dialing Prex (0 to 4 digits)
Some telephone PBX systems require a dialing prex to acquire a dial tone.
• If the telephone system that the panel is connected to requires a dialing prex,
enter up to four (4) digits.
• Press Shift to access the pound (#) and star (*) symbols. The Pbutton adds a
three (3) second pause to the dialing.
No default
Q10 Enter Call Waiting Disable Code (0 to 6 digits)
For ANSI/SIA compliance, do not enter a Disable Code. If the subscriber’s phone
line has call waiting, incoming call tones on the line can interfere with reports to the
Central Station. To prevent this, the system can be programmed to enter the code to
deactivate call waiting before sending a report to the Central Station:
• If call waiting is active on the phone line, enter the code to deactivate call waiting.
• Press Shift to access the pound (#) and star (*) symbols. The Pbutton adds a
three (3) second pause to the dialing.
NOTE:If the rst attempt fails, this code will be ignored on remaining attempts.
No default ‡
Q11 Enter CS #1 Phone Number (0 to 25 digits)
Enter the telephone number for the Central Station #1.
• Press Shift to access the pound (#) and star (*) symbols. The Pbutton adds a
three (3) second pause to the dialing.
• NOTE:If a second Central Station telephone number is programmed with question
Q41: CS #2 Account Number, the panel alternates between the two Central
Station telephone numbers.
• After two (2) failed telephone dialing attempts, the panel attempts to connect using
the GSM (Cellular) Radio Module if it is installed.
• If the GSM (Cellular) Radio Module is not installed, the panel will make eight (8)
dialing attempts.
No default
Q12 Enter CS #1 Account Number (4 digits)
Enter the account number for Central Station #1.
• This number is always four (4) digits and can include some alpha characters.
• Press Shift to gain access to these characters: B, C, D, E, and F.
No default

12 2GIG GC2/GC3 Certied Tech - Field Guide Rev.4.0
GC2 SYSTEM SETTINGS (Q5-Q97)
Q# Question Default
Q13 Select Two‐Way Voice (0 to 2)
The panel supports two (2)‐way voice communications between the subscriber and
the Central Station (CS) operator over the telephone line or the GSM (Cellular) Radio
Module (if installed) after an alarm has been reported.
• (1) Stay On Line: allows two (2)‐way audio over the telephone line or cell radio.
• (2) Stay On Line, Including Fire and CO Alarms: allows 2‐way audio over the
telephone line or cell radio during re and CO alarms.
• (0) Disabled: turns the 2‐way audio feature OFF.
When the panel connects with the operator, it will beep once per second (every 6
seconds with a cell radio connection). The beep alternates between 2 tones and
indicates the panel is waiting for a session command.
• If the operator fails to issue a command within 1 min (or 3 min if using the cell radio
connection), the call is terminated.
• Once the operator presses a command option, the beeps will stop and a 5 min
audio session will start (or 3 min audio session if using cell radio connection).
When two‐way voice communications have been established, the CS operator can
use the following telephone keys to control the communications.
• Tap 1: Talk mode 1-way communication (allows CS operator to talk to premises).
• Tap 2: VOX mode 2-way communications (between CS and the premises)
• Tap 3: Listen mode 1‐way communication (allows premises to talk to CS operator)
• Tap 7: Extends the session 5 minutes without changing mode of operation
• Tap 9: Ends the audio session and terminates the call
Each time the operator uses a command key, the session is extended for 5 min (or
3 min with a cell radio connection). During the last minute of communications, the
system beeps 2 times every 15 seconds to indicate that time is running out.
(1) Stay Online
Q14 Select Silent Panic/Burglary Listen Only (1 to 1)
The panel allows the Central Station to use listen‐in over audio after a silent panic,
silent burglary, or duress alarm has been reported. This option is permanently set to
(1) Enabled and cannot be disabled.
(1) Enabled
Q15 Select Dialing Type (0 to 1)
The digital communicator uses tones or pulses.
• (0) Touch Tone: for Dual‐Tone Multi‐Frequency (DTMF) dialing.
• (1) Pulse: for rotary dialing.
(0) Touch Tone
Q16 Select Police Emergency Key (0 to 2)
The panel’s panic emergency button action can be programmed. The panic
emergency button is displayed by pressing the +button.
• (1) Audible: allows the panic emergency button to sound an audible alarm.
• (2) Panic: allows silent activation (also silences Police button on all RF keypads).
• (0) Disabled: will disable and not display the panic emergency button.
(1) Audible
Q17 Select Fire Emergency Key (0 to 1)
The panel’s re emergency button is displayed by pressing the +button.
• (1) Audible: allows the re emergency button to sound an audible alarm.
• (0) Disabled:will disable and not display the re emergency button.
(1) Audible
Q18 Select Emergency Key (0 to 1)
The panel’s emergency button is displayed by pressing the +button.
• (1) Audible: sounds an audible alarm when the button is pressed.
• (0) Disabled: will disable this button.
NOTE:If all three (3) Emergency buttons are disabled, the panel displays a message
when its Emergency button is depressed.
(1) Audible
Q19 Select Quick Arming (0 to 1)
Quick arming allows subscribers to arm the system without having to enter a user
code. If Open/Close reports are being sent, quick arming is reported as User 0.
(1) Enabled

2GIG GC2/GC3 Certied Tech - Field Guide Rev.4.0 13
GC2 SYSTEM SETTINGS (Q5-Q97)
Q# Question Default
Q20 Select Swinger Shutdown Count (1 to 6)
An unwanted series of multiple faults (usually caused by a bad contact or sensor) is
called a “swinger.” Swinger shutdown sets the maximum number of alarms that any
sensor or hardwire loop can trigger during a single arming period.
NOTE:CO and Smoke detector alarms are not limited by the swinger shutdown
count. Other types of 24‐hour zones are limited by the swinger shutdown count.
(2) Two Trips ‡
Q21 Select Siren Supervision Time (0 to 3)
The wiring connection to the external sounder can be supervised. If the wiring to
the sounder is cut for 15, 30, or 45 seconds; a bell trouble report can be sent to the
Central Station. To supervise the external sounder wiring, select: (1) 15 Seconds, (2)
30 Seconds, or (3) 45 Seconds.
(0) Disabled
Q22 Enter CS Lack of Usage Notication Time, in Days (0‐255)
If this system has not been armed for a specied number of days, inactivity reports
can be sent to the Central Station. To turn this feature OFF, select 0 days.
7 Days
Q23 Enter Radio Modem Network Failure Time (0‐255)
If the optional GSM (Cellular) Radio Module loses its cellular connection, specify the
amount of down time that must pass before triggering a trouble condition. To turn
this feature OFF, select 0 minutes.
NOTE:After cellular service is restored for ve (5) minutes, the trouble condition
automatically clears.
Requirement: GSM (Cellular) Radio Module must be installed to use this function.
30 Minutes
Q24 Select Radio Network Failure Causes Trouble (0 to 1)
Selects whether the panel will sound and display trouble if the optional GSM (Cellular)
Radio Module has lost its cellular connection. The trouble sounder can be silenced
by the user at the panel (cell radio trouble is logged regardless of this setting). When
cellular radio module connection is restored, trouble indications automatically clear.
• (1) Enabled:allows radio module failure trouble indications.
• (0) Disabled: turns off radio module failure trouble indications.
Requirement: GSM (Cellular) Radio Module must be installed to use this function.
(1) Enabled
Q25 Select Radio Modem Network Failure Reports (0 to 1)
When enabled, the panel will report radio module failure and restore via land-line if
the optional GSM (Cellular) Radio Module loses its cellular connection.
Requirement: GSM (Cellular) Radio Module must be installed to use this function.
(1) Enabled
Q26 Select Auto Stay (0 to 1)
This feature must be enabled for ANSI/SIA CP‐01 compliance. When Auto Stay is
enabled and the system is armed in the Away mode, the system will change to the
Stay mode if an exit/entry sensor is not violated during the exit delay.
If the system is remotely armed in Away mode using a keyfob, telephone, mobile
app, or computer, the auto‐stay feature will not switch the system to Stay mode.
(1) Enabled ‡
Q27 Select Exit Delay Restart (0 to 1)
This feature must be enabled for ANSI/SIA CP‐01 compliance. When Exit Delay
Restart is enabled, re‐entering the premises through an exit/entry door during the
exit delay will restart the exit delay. The restart of the exit delay will only occur one
time; further violations of an exit/entry sensor will not extend the exit delay.
(1) Enabled ‡
Q28 Select Quick Exit (0 to 1)
The quick exit feature allows the user to start the exit delay while the system is
armed. When enabled, a Quick Exit button appears on the Security screen. Press
Quick Exit while the system is armed when the user wants to leave through an exit/
entry door. After the exit delay expires, the system will return to the Armed mode it
was in before (either Stay or Away mode).
(1) Enabled
Q29 Enter Periodic Test, in Days (0‐255)
Recurring test reports can be automatically sent to the Central Station at a specied
number of days. To disable this feature, select (0) Disabled.
30 Days

14 2GIG GC2/GC3 Certied Tech - Field Guide Rev.4.0
GC2 SYSTEM SETTINGS (Q5-Q97)
Q# Question Default
Q31 Enter Cancel Time, in Minutes (5‐255)
The minimum setting for ANSI/SIA CP‐01 compliance is 5 minutes. The number of
minutes can be increased (up to 254 minutes) without affecting ANSI/SIA CP‐01
compliance. A Cancel Report will be sent to the Central Station after an alarm, if the
system is disarmed within the programmed time. To always send a Cancel Report
when the system is disarmed after an alarm, enter "255."
See Q32: Cancel Display for info on displaying when a Cancel Report is sent.
5 Minutes ‡
Q32 Select Cancel Display (0 to 1)
This feature must be enabled for ANSI/SIA CP‐01 compliance. When enabled, a
cancel report will be sent to the Central Station after an alarm, if system is disarmed
within programmed time. The panel can also display that a cancel report was sent.
See Q31: Cancel Time, in Minutes for info on setting the cancel report trigger time.
(1) Enabled ‡
Q33 Select Cross Sensor 47‐48 (0 to 1)
When enabled, sensors 47 and 48 must both be violated during a set time to trigger
an alarm. This is called “cross sensor” verication. If only one sensor (47 or 48) is
violated, the alarm will not trigger, but a trouble report will be sent for the sensor that
triggered.
NOTE:CO and Fire zone cannot be used for cross sensors.
Refer to Q34: Cross Sensor Timeout, in Seconds for information on setting the cross
sensor timeout.
(0) Disabled
Q34 Enter Cross Sensor Timeout, in Seconds (10‐120)
The cross sensor timeout is the maximum period of time allowed between violation
of sensors 47 and 48 that will trigger an alarm. If both sensors are violated within
this time period, an alarm will be triggered. If both sensors are not violated within this
time period, an alarm will not be triggered. Cross sensor verication must be enabled
with Q33: Cross Sensor 47‐48 for this feature to function.
10 Seconds
Q35 Select Abort Window Dialer Delay (0 to 2) (1)
The dialer (digital communicator) delays calling Central Station to allow users enough
time to cancel false alarms before a report is sent. The delay time can be increased
to 45 seconds without affecting ANSI/SIA CP‐01 compliance only if the combination
of Q35 and Q6 or Q7 does not exceed 1 minute.
To change the setting, select: (0) 15 Seconds, (1) 30 Seconds), or (2) 45 Seconds.
NOTE:The dialer delay can be disabled for each sensor without affecting ANSI/SIA
CP‐01 compliance.
30 Seconds ‡
Q36 Select Burglary Bell Cutoff (0 to 4)
When a burglary alarm is triggered, the bell will sound until the burglary bell cutoff
time expires. To change the Burglary Bell cutoff time, select one of the following: (0) 4
Minutes, (1) 8 Minutes, (2) 12 Minutes, (3) 16 Minutes, or (4) Unlimited.
NOTE:The 24‐hour Auxiliary Alarm Zone (08) does not follow the burglary bell cutoff
time and will sound the panel’s local alarm until a User Code is entered. The Auxiliary
Alarm Zone does not trigger the external siren (if used).
(0) 4 Minutes
Q37 Select Fire Bell Cutoff (0 to 4)
When a re alarm is triggered, the bell sounds until the re bell cutoff time expires.
To change the re bell cutoff time, select one of the following: (0) 4 Minutes, (1) 8
Minutes, (2) 12 Minutes, (3) 16 Minutes, or (4) Unlimited.
(0) 4 Minutes
Q38 Enter Time to Detect AC Loss, in Minutes (1‐30)
When AC power is lost, the system displays a power loss alert after specied
time. When power is restored, the alert is automatically cleared after 1 minute.
NOTE:After the AC power alert is displayed or clears, the AC power loss report
or AC power restore report can be sent to the Central Station immediately, or at a
random time, see Q39: Random AC Loss Report Time.
10 Minutes

2GIG GC2/GC3 Certied Tech - Field Guide Rev.4.0 15
GC2 SYSTEM SETTINGS (Q5-Q97)
Q# Question Default
Q39 Select Random AC Loss Report Time (0 to 1)
When enabled, the system will report AC power loss and AC power restore at a
random time of up to 45 minutes after the event occurs. This helps to reduce Central
Station congestion due to a widespread power outage affecting many panels at
once. The random AC power status report timer is triggered based on the time set
by Q38: Random AC Loss Report Time.
(1) Enabled
Q40 Enter CS #2 Phone Number (0‐25 digits)
The Central Station Telephone #2 is dialed as backup in case Telephone #1 does
not connect. Press Shift to access the pound (#) and star (*) symbols. The Pbutton
adds a 3‐second pause to the dialing.
No Default
Q41 Enter CS #2 Account Number (4 digits)
The account number for Central Station #2 is always four digits and can include
some alpha characters. The Shift button accesses B, C, D, E, and F characters.
No Default
Q42 Select Remote Control Phone (0 to 3)
This setting controls remote telephone access to the system. Options include: (1)
Data Only, (2) Voice Only, (3) Data and Voice, or (0) Disabled.
• The data option is for the installer. It allows access for programming and
operating the system with custom PC downloader software.
• The voice option is for the subscriber. It allows the subscriber to call the
system from an off‐site phone (using a valid user code), to get the status of the
system, and to perform remote commands (arm in any mode, disarm, bypass, get
system status, and turn on or turn off the open collector output) by entering touch
tones. The status is reported back via voice prompts.
If voice access is enabled, to connect to the panel, the subscriber must call the
telephone number the panel is connected to, wait for 1 or 2 rings, then hang up and
call again within 10-45 seconds. The panel will answer the call and prompt the user
to enter their code.
• If a valid code is entered:the system will announce the current system status.
• If an invalid code is entered:the panel will ask for the code again.
• After 2 invalid attempts: the panel will disconnect.
• After 2 calls, with 2 invalid attempts each: the panel will lock for 30 minutes.
Telephone Key Remote Control Phone Mode
1 System status report
2 Arm the system in Away mode
3 Arm the system in Stay mode
4 Disarm the system
5 Turn on the auxiliary output
6 Turn off the auxiliary output
7 Stop the system status report
8 Disconnect (hang up)
9 Repeat command menu
# Bypass all open sensors and arm system
NOTE:Remotely arming the system to Away mode will not start an exit delay or
activate Auto Stay mode (if enabled).
(3) Data and
Voice
Q43 Enter Installer Code (4 digits)
This is a code that installation technicians use to access the Installer Toolbox on the
panel. It must be unique from the master user code and all other user codes.
IMPORTANT! If you change the Installer Code, always write it down so that you can
access the system later.
1561

16 2GIG GC2/GC3 Certied Tech - Field Guide Rev.4.0
GC2 SYSTEM SETTINGS (Q5-Q97)
Q# Question Default
Q44 Select Lock Installer Programming (0 to 2)
This feature is provided to prevent takeovers. The panel can be set to limit an
installer’s access to programming after a period of 48 hours (starting when the
installer exits System Conguration mode). The options are available:
• (0) Disabled:provides unlimited full access to programming (no lockout).
• (1) No access to programming: denies access to programming after 48 hours.
• (2) Limited access to programming:after 48 hours, the installer will be able to
view but not change the following: The Central Station phone # and account #,
lock installer programming, download ID, and default lockout elds.
After the 48-hour lockout timer has locked out the system, the timer can be reset
through the cell radio or PC download by remotely setting this question to (0) or (2).
Setting the option to (0) or (2) will restart the 48-hour lockout timer.
(0) Disabled
Q45 Select Lock Default Programming (0 to 2)
The panel may be able to be hard reset (or soft reset from the Installer Toolbox) to
its factory default values depending on the value entered for this question.
The panel is hard reset by pressing and holding the +and Home buttons while
applying power to the panel.
The default feature is provided to prevent takeovers. Three options are available:
• (0) Default All: allows resetting the panel to factory defaults.
• (1) Default All Except CSID, Account/Phone, Lockouts: allows default of
some, but not all options.
• (2) Default None: does not allow default of any of the options (denies hard and
soft resetting of the panel).
NOTE:If option (0) or (2) is selected, the option takes effect after the system runs for
48 hours. This allows the installer to go back and make changes if required.
(0) Default All
Q46 Select Trouble Doesn’t Sound at Night (0 to 1)
When enabled, the panel will suppress panel trouble beeps (such as AC loss, system
low battery, sensor low battery or RF supervision, panel tamper while disarmed,
etc.) from sounding from 10 PM to 9 AM. The trouble alerts are still displayed and
immediately reported to the Central Station, and can be acknowledged, but they
won’t sound beeps until after 9 AM.
If the trouble condition(s) self‐clear or are acknowledged before 9 AM, no trouble
beeps sound after 9 AM (the conditions are still recorded in the event log).
• (1) Enabled:suppresses trouble beeps from 10 PM to 9 AM.
• (0) Disabled: allows trouble beeps at any time.
For UL 985 compliance (which applies to Household Fire Warning System Units):
this setting (Q46: Select Trouble Doesn’t Sound at Night) must be set to (0) Disabled.
(1) Enabled
Q47 Select Troubles Resound After Holdoff (0 to 7)
Fire and CO sensors are required to re‐sound trouble beeps every four (4) hours until
the trouble is resolved, even if the trouble is acknowledged at the panel. The panel
can be set to delay re‐sounding these types of trouble beeps for 1‐7 days.
• (0) Disabled: allows trouble beeps for CO and re sensors to r e‐sound every four
(4) hours after being acknowledged.
• To delay re‐sounding trouble beeps for CO and Fire sensors, select (1‐7) days.
For UL 985:This setting must be set to (0) Disabled.
(0) Disabled
Q48 Enter Download CSID (6 digits)
The system supports a six (6)‐digit CSID code that is used for remote telephone
programming of the panel. This code is veried when the panel connects with the
downloading software. If the CSID code does not match the downloading software,
the panel will deny the connection.
• The CSID code can be entered manually with this programming question.
• If this eld is left with the default (000000), the rst time the downloading software
connects with the panel, the eld will be lled with the software’s CSID.
000000