Nortel Meridian Mail User manual

Modular Option EC
Meridian Mail
Installation Quick Reference Guide
Product Release 13 Standard 1.0 November1999
P0907859
P0907859

P0907859

Modular Option EC
Meridian Mail
Installation Quick Reference Guide
Publication number: P0907859
Product release: 13
Document release: Standard 1.0
Date: November 1999
Copyright © 1999 Nortel Networks, All Rights Reserved.
Printed in the United States of America
Information is subject to change without notice. Nortel Networks reserves the right to make changes
in design or components as progress in engineering and manufacturing may warrant.
MERIDIAN, MERIDIAN 1, MERIDIAN MAIL, SL-1, SL-100, DMS-100, SUPERNODE, NORTEL
NETWORKS, and NORTEL NETWORKS HOW THE WORLD SHARES IDEAS are trademarks of
Nortel Networks. TANDBERG is a trademark of Tandberg O/S. VIPER is a trademark of Archive
Corporation. SEAGATE is a trademark of Seagate Technology Inc. U.S. ROBOTICS and US
ROBOTICS are trademarks of 3Com. RACAL is a trademark of Racal Electronics Plc. HAYES is a
trademark of Hayes Microcomputer Products Inc. UDS is a trademark of Universal Data Systems,
Inc. MAXTOR is a trademark of Maxtor Corp. DEC is a trademark of Digital Equipment Corp.
HEWLETT-PACKARD is a trademark of Hewlett-Packard Company.

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Standard 1.0 ModularOptionECInstallationQuickReferenceGuide November 1999

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Standard 1.0 ModularOptionECInstallationQuickReferenceGuide November 1999
Publication history
November 1999 The Modular Option EC Installation Quick Reference Guide
is released as Standard 1.0.
This guide documents Release 13 of Meridian Mail for the
Modular Option EC platform. This release makes all previous
editions obsolete.
January 1998 The Modular Option EC Installation Quick Reference Guide
is released as Standard 1.0. This Guide documents Release 12
of Meridian Mail for the Modular Option EC platform. This
release makes all earlier editions obsolete.
August 1995 The Modular Option EC Installation Quick Reference Guide
is released as Standard 1.0. This Guide documents Release 10
of Meridian Mail for the Modular Option EC platform. This
release makes all earlier editions obsolete.

iv Publication history
Standard 1.0 ModularOptionECInstallationQuickReferenceGuide November 1999

Contents
About this guide i
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
References. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Warnings and cautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
1Switch software requirements 1-1
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Network Message Services . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Hospitality Voice Services. . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Property Management System . . . . . . . . . . . . . . . . . . . . . . . 1-5
2Site survey checklist 2-1
3Assembly overview 3-1
Overview of installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
4Configuring the mass storage units 4-1
Verify disk and tape drive jumpers and terminators . . . . . . . 4-3
Tape drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
5Installing a one-node system 5-1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Verify backplane switches, EVB terminator, and address
shroud jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Location of backplane switches, shrouds, and terminators. . 5-5
Location of components in the module. . . . . . . . . . . . . . . . . 5-6

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Standard 1.0 Modular Option EC Installation Quick Reference Guide November 1999
6Installing a two-node system 6-1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Verify backplane switches, EVB terminator, and address
shroud jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Location of components in a module . . . . . . . . . . . . . . . . . . 6-6
Location of the printed circuit packs. . . . . . . . . . . . . . . . . . . 6-9
7InstallingtheMeridianMailtoMeridian1interface
7-1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Install the network loop hardware. . . . . . . . . . . . . . . . . . . . . 7-3
Install the AML interface card . . . . . . . . . . . . . . . . . . . . . . . 7-8
Install the AML cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
8Installing peripheral devices and cabling 8-1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Overview of installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
BIX block cabling for peripheral devices . . . . . . . . . . . . . . 8-18
Data ports and connectors . . . . . . . . . . . . . . . . . . . . . . . . . . 8-22
Configure the administration terminal . . . . . . . . . . . . . . . . 8-24
9Configuring the Meridian 1 for Meridian Mail9-1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Checking the CPU ROM daughterboard. . . . . . . . . . . . . . . . 9-4
Configuring the AML link . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Defining Meridian Mail in the customer data block . . . . . . 9-11
Configuring the trunk route data block (NMS only). . . . . . 9-16
Defining the Meridian Mail primary ACD queues . . . . . . . 9-17
Defining the Meridian Mail secondary ACD queues . . . . . 9-19
Programming the network loop. . . . . . . . . . . . . . . . . . . . . . 9-20
Verifying the network loop operation . . . . . . . . . . . . . . . . . 9-21
Adding ACD agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-22
Enabling the AML. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-25
Set call routing options for user telephone sets. . . . . . . . . . 9-28
Saving Meridian 1 changes . . . . . . . . . . . . . . . . . . . . . . . . . 9-31

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Standard 1.0 Modular Option EC Installation Quick Reference Guide November 1999
10 Starting up and configuring Meridian Mail 10-1
Starting up Meridian Mail. . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

iv Contents
Standard 1.0 Modular Option EC Installation Quick Reference Guide November 1999