Nortel Meridian Product manual

nCOMPANION
COMPANION 200
Installation and Maintenance
For position only
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iv
P0725810 Issue 3.0 COMPANION 200 Installation and Maintenance Guide
Contents
Introducing the COMPANION 200 1
COMPANION 200 components 2
Controller 2
Base Stations 2
Administration Terminal 2
Portables 2
Installing the COMPANION 200 3
Summary 3
Preparing for the installation 3
Installing the equipment 4
Programming the COMPANION 200 4
Verifying the installation 4
Maintaining the COMPANION 200 5
Summary 5
Performing a Maintenance session 5
Troubleshooting the equipment 5
Replacing faulty equipment 5
Preparing for the installation 7
COMPANION 200 equipment 7
Required equipment 8
Optional equipment 9
COMPANION 200 configurations 9
You tr y i t 12
Power bar requirements 12
Base Station Powering 13
Installing the system in two rows 14
Installing the system in three rows 17
Other things to consider when you are planning the installation 19
Installation warnings and safety instructions 19
Installation warnings 19
Important safety instructions 20

v Contents
COMPANION 200 Installation and Maintenance Guide P0725810 Issue 3.0
Installing the hardware 23
Installing the Controller 23
Summary 24
Mounting the Controller 24
Installing the Software Cartridge 26
Installing a Line Cartridge 27
Installing an Expansion Cartridge 28
Installing Line Modules 30
Mounting a Line Module 31
Installing a Line Cartridge in a Line Module 34
Routing cables in the cable trough 35
Installing Base Station Modules 35
Mounting a Base Station Module 36
Routing cables in the cable trough 39
Installing power bars 39
Installing Remote Power Interconnect units 41
Summary 43
Mounting the Remote Power Interconnect unit 43
Upgrading an RPI-8 to an RPI-16 45
Wiring the RPI 46
Wiring the system 49
Understanding the wiring charts 49
Wiring the access lines 50
Wiring the TCM lines 54
Connecting the fiber cables 59
Installing cable trough end plates 62
Installing the Administration Terminal 63
Setting up the Administration Terminal 63
Mounting the Administration Terminal on the wall 64
Installing Base Stations 65
Positioning a Base Station 65
Mounting a Base Station 65
Installing external antennas 68
Installing an indoor directional external antenna 69
Installing an indoor omni-directional external antenna 70
Installing an outdoor omni-directional external antenna 71
Installing a lightning surge protector 73
Powering up 75
Programming the COMPANION 200 77
Introduction to programming 77
The Programming Record 77

Contents vi
P0725810 Issue 3.0 COMPANION 200 Installation and Maintenance Guide
Programming the COMPANION 200 77
The COMPANION 200 Administration Terminal 78
Configuration programming 80
Administration programming 81
Changing the Installer password 81
Changing the Registration password 82
Programming the system settings 83
System time 84
System date 85
Dial mode 85
Link time 87
Host delay 87
Gain pad 88
Optional system settings 88
Data Re-evaluation 90
Running Data Re-evaluation 91
Memory reset 95
Registering the portables 96
Verifying the installation 99
Verification checklist 99
Verifying a radio’s cell assignment 100
Verifying a radio’s antenna setting 101
Maintenance 103
Entering a Maintenance session 103
Ending a Maintenance session 104
Version number 104
Port status 104
Identifying a device by its port number 105
Verifying the version number of a device 106
Checking the state of a port 107
Disabling a device 108
Enabling a device 109
Module status 109
Checking the state of a module 109
Disabling a module 111
Enabling a module 112
Checking the Event/Alarm log 112
Checking the Administration log 114
Understanding alarm messages 116
Understanding event messages 119

vii Contents
COMPANION 200 Installation and Maintenance Guide P0725810 Issue 3.0
Troubleshooting 123
General troubleshooting procedures 123
Troubleshooting power problems 124
Troubleshooting the Controller 124
Troubleshooting the Administration Terminal 125
Troubleshooting a Line Module 125
Troubleshooting a Base Station Module 126
Troubleshooting a portable 127
Troubleshooting a Base Station 127
Troubleshooting an RPI 128
Replacing equipment 131
Controller 131
Controller Power Supply Unit 132
Software Cartridge 133
Line Cartridge 133
Expansion Cartridge 134
Line Module 134
Base Station Module 135
Power bar 136
RPI 136
Administration Terminal 137
Base Station 138
Appendix A: Regulatory information 139
Registration 139
Safety 139
Equipment attachment limitations 139
Telecom Compliance 140
Telephone Company Notification 140
Rights of the Telephone Company 140
Radio Frequency Interference 141
Load Number 141
Repair facility 141
General installation warnings 142
Appendix B: Technical specifications 143
COMPANION 200 143
Environment 143
Radiated and conducted emissions 143
Radiated electromagnetic immunity 143
Conducted interference immunity 143
Mechanical requirements 144

Contents viii
P0725810 Issue 3.0 COMPANION 200 Installation and Maintenance Guide
Transportation methods 144
Controller 144
Power Supply Unit 145
Power bar 145
Software Cartridge 146
2-port expansion cartridge 146
6-port expansion cartridge 146
Line Cartridge 146
Line Module 147
Base Station Module 147
Fiber Cable Spool 148
RPI 148
COMPANION Base Station 148
Base Station 148
Base Station plug-top power supply 149
External antennas 150
Indoor omni-directional antenna 150
Indoor directional antenna 150
Lightning surge protector 150
Outdoor omni-directional antenna 151
COMPANION 200 Administration Terminal 151
Remote Access Device 152
Appendix C: Programming overview 153
Appendix D: Programming the host switch 155
Host switch programming 155
Directory number assignment 155
Independent assignment 156
Parallel assignment (separate directory numbers) 156
Twinned assignment 157
Caller ID display 160
Message waiting indication 160
Appendix E: Installing Base Station plug-top power supplies161
Positioning a Base Station 161
List of Terms 167
Index 177

ix Contents
COMPANION 200 Installation and Maintenance Guide P0725810 Issue 3.0

10
P0725810 Issue 3.0 COMPANION 200 Installation and Maintenance Guide
Introducing the COMPANION 200
The COMPANION 200 adds wireless capability to an existing
telephone switching system, known as the host switch. The host
switch may be a Private Branch Exchange (PBX) or the Public
Switched Telephone Network (PSTN). The COMPANION 200 uses
radio technology to transmit and receive signals between portable
telephones and Base Stations connected to the COMPANION 200
Controller. The Controller connects to the existing host system by
standard analog ports. To the host switch the Controlleris a group of
analog telephones.
Figure 1: The COMPANION 200 system
Pwr
COMPANION 200
Host switch
Controller
Administration Terminal
Base Stations
Portables
Pwr

11 Introducing the COMPANION 200
COMPANION 200 Installation and Maintenance Guide P0725810 Issue 3.0
COMPANION 200 components
The COMPANION 200 has the following major components:
• COMPANION 200 Controller
• COMPANION Base Stations
• Administration Terminal
• Portable telephones (portables)
Controller
The COMPANION 200 Controller connects to the host switch with
standard analog telephone lines (access lines), and to the Base
Stations, the Administration Terminal, and any Remote Access
Device (RAD) with Time Compression Multiplexing (TCM) ports.
Support for access lines is provided by adding up to two Line
Cartridges to the Controller. With Line Modules and Base Station
Modules connected to Expansion Cartridges, the Controller can
handle additional access lines and Base Stations.
Base Stations
The COMPANION Base Stations form a radio link to the portables.
Each Base Station has two independent radios, each with two
internal antennas and a connector for an external antenna. Base
Stations can be powered remotely by a Remote Power Interconnect
unit (RPI), or locally by a power supply that plugs into an ac outlet.
The Base Station is designed to be installed indoors only. External
antennas can extend coverageto areasmoredifficult to reach such as
stairwells or tunnels. Each Base Station can support up to two radio
links at a time.
Administration Terminal
A Northern Telecom M7310 terminal serves as the Administration
Terminal for the COMPANION 200 system. It is used in
configuration, administration, and maintenance programming
sessions. It does not support either incoming or outgoing calls.
Portables
The COMPANION portables are battery-powered, pocket-sized
portable telephones. The COMPANION 200 can support a
maximum of 152 portables. Each portable requires one access line.

Introducing the COMPANION 200 12
P0725810 Issue 3.0 COMPANION 200 Installation and Maintenance Guide
Portables can be assigned to users as their only communication
terminal, or in addition to their desk (wired) telephone.
Installing the COMPANION 200
Summary
1. Prepare for the installation
2. Install the equipment
3. Program the COMPANION 200
4. Verify the installation
Preparing for the installation
The person responsible for preparing for installation of the
COMPANION 200 must:
• Order the required equipment (for example, the Controller, an
Administration Terminal, modules and cartridges, Base Stations,
RPIs, portables, portable chargers, cables).
• Ensure the appropriate host switch hardware (for example line
cards, distribution frames) has been installed.
• Ensure the needed access lines and host features are available.
• Ensure there is space on the distribution frames for the cross
connections.
• Ensure the required ac outlets are available for the Base Stations
that will be powered locally.
• Ensure therequiredwiring is available from the Base Stationsites
to the distribution frames.
• Ensure all the timing information about the host switch is
available.
• Determine from the customer the host switch features and Class
of Service (COS) that will be available on each portable as well
as the desired interworking with the desk telephone (see
Appendix D for more information on programming the host
system).
• Ensure the appropriate host switch features have been
programmed for each access line going to the COMPANION
200.

13 Introducing the COMPANION 200
COMPANION 200 Installation and Maintenance Guide P0725810 Issue 3.0
• Ensure the appropriate interworking with the wired telephones
has been enabled.
Installing the equipment
The person responsible for installing the COMPANION 200 must:
• Install the COMPANION 200 Controller and all the required
modules, ensuring all cartridges are properly inserted.
• Connect all the wiringfrom the Controller and the modulesto the
distribution frames.
• Install the Administration Terminal.
• Install the Base Stations and external antennas (if any) at the sites
identified during the site planning, and connect the TCM and
power lines from the distribution block or frames to the Base
Stations.
• Power up theCOMPANION 200and verifythat the time anddate
appear on the Administration Terminal.
• Complete the appropriate sections of the COMPANION 200
Programming Record.
Programming the COMPANION 200
The person responsible for programming the COMPANION 200
must:
• Program the access line characteristics (timing, dial mode, etc.)
to match the host switch requirements.
• Program any external antennas on Base Station radios.
• Complete the appropriate sections of the COMPANION 200
Programming Record.
• Confirm that all the access lines are available for use.
• Register the portables.
Verifying the installation
The person responsible for post-installation verifying must:
• Ensure that the COMPANION 200 system is functional.
• Verify the radio coverage of the COMPANION 200.

Introducing the COMPANION 200 14
P0725810 Issue 3.0 COMPANION 200 Installation and Maintenance Guide
Maintaining the COMPANION 200
Summary
1. Perform a Maintenance session
2. Troubleshoot the equipment
3. Replace faulty equipment
Performing a Maintenance session
Performing a Maintenance session can help you detect hardware
failures and operational problems. Using theAdministration logand
the Event/Alarm log, youcandetermine whattype of event triggered
an alarm and when the alarm occurred.
Troubleshooting the equipment
Troubleshooting the equipment involves determining if the problem
is with the COMPANION 200 hardware or its software.
Replacing faulty equipment
Follow the steps in the section “Replacing equipment” to remove
faulty equipment and to install its replacement.

15 Introducing the COMPANION 200
COMPANION 200 Installation and Maintenance Guide P0725810 Issue 3.0

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P0725810 Issue 3.0 COMPANION 200 Installation and Maintenance Guide
Preparing for the installation
COMPANION 200 equipment
Figure 2: Equipment overview
You can installtwotypes ofCOMPANION 200 equipment:required
and optional. Required equipment is necessary for the operation of
the system. Optional equipment expands the capacity of the system
but is not necessary.
Administration
Terminal TCM
lines
Host switch
. . .
Access
lines
RPI
distribution
frames
Controller, Line Module(s)
and Base Station Module(s)
25-pair
cables
25-pair
cables
Base Station
External
antenna
Base Station
Base Station
COMPANION
1
2
3
4
5
6
7
8
9
0
*
#
EMERGENCY
1 2 3 Release
4 5 6 Memory
7 8 9 Link
*
0 # Shift
LineHomeOfficePublic
Redial
Delete
Emergency
ProgramOptionsPredial
NextCall
ABC DEF
GHI JKL MNO
PRS TUV WXY
COMPANION
Portables
Power
lines

17 Preparing for the installation
COMPANION 200 Installation and Maintenance Guide P0725810 Issue 3.0
The wiring to the COMPANION 200 Controller, Line Modules and
Base Station Modules is done using 25-pair cables with 50-pin
female connectors at one end. The other end of these cables
terminates on the distribution frames. All other wiring is done using
standard twisted-pair telephone cables.
Required equipment
The following is a list of the equipment you must install to have an
operational system:
•Controller: the heart of the COMPANION 200 system. It
provides support for Base Stations, access lines (portables), the
Administration Terminal, and any Remote Access Devices. You
need one Controller for each COMPANION 200 system.
•Software Cartridge: provides functionality to the
COMPANION 200 system. The Software Cartridge plugs into
the Controller.
•Line Cartridges: the interface between the host switch and the
COMPANION 200. Line Cartridges plug into the Controller and
the Line Modules. Each Line Cartridge supports up to four access
lines. There are two types of Line Cartridge available: the
Disconnect Supervision (DS) Analog Line Cartridge, which
providesstandardfeatures,and theCLASSLineCartridge,which
provides Call Management Service (CMS) features.
•Base Stations: provide radio links to the portables.
•Remote Power Interconnect units: provide power to the Base
Stations.
•Portables: portable telephones. They can be assigned to users in
addition to, or instead of, a desk telephone (see Appendix D).
•Administration Terminal: you need one Administration
Terminal for each COMPANION 200 system.
!Read the installation warnings and safety instructions at the end of
this section before installing the equipment.

Preparing for the installation 18
P0725810 Issue 3.0 COMPANION 200 Installation and Maintenance Guide
Optional equipment
The following is a list of the equipment you can install to expand the
capacity of the COMPANION 200:
•Line Modules: expand user capacity. Each Line Module
connects to an Expansion Cartridge with a fiber optic cable. Each
Line Module holds up to three Line Cartridges.
•BaseStationModules: expandBaseStationcapacity. EachBase
Station Module connects to an Expansion Cartridge with a fiber
optic cable. Each Base Station Module supports 16 additional
Base Stations.
•Expansion Cartridges: provide the interface between the
Controller and the Line Modules and Base Station Modules. The
Expansion Cartridges plug into the Controller.
•Power bars: provide power to the Line Modules and Base
Station Modules.
•External antennas: provide radio links in areas where Base
Stations cannot be installed. Each external antenna (indoor or
outdoor) connects to a Base Station with a co-axial cable. When
installing an outdoor external antenna, you must route the co-
axial cable through a lightning surge protector.
•Plug-top power supplies: provide power to Base Stations not
powered by an RPI.
•COMPANION Diagnostic Software (CDS): performs
diagnostics on the operating characteristics of the system. CDS
runs on a suitable personal computer (PC), and requires a RAD
(Remote Access Device) to communicate with COMPANION
200. See Appendix B for RAD specifications and part number.
COMPANION 200 configurations
You can configure the COMPANION 200 system to various
combinations of access lines and Base Stations to provide optimum
mobility service depending on:
• The site coverage requirements.
• The number of users (portables) to be supported.
• The anticipated traffic levels and patterns.
The following charts show all possible configurations (access lines
and TCM devices) for the COMPANION 200.

19 Preparing for the installation
COMPANION 200 Installation and Maintenance Guide P0725810 Issue 3.0
To determine the number of Line Cartridges, Line Modules, and
Base Station Modules needed for a given configuration of access
lines and TCM lines as well as the type of Expansion Cartridge
required to support these modules:
1. Find the number of access lines in the top row. Each user and
each RAD modem needs one access line. This tells you how
many Line Modules (LM) you need.
2. To find out how many Line Cartridges you need, divide your
number of access lines by 4, and round up.
Note: The Controller can accommodate up to two Line
Cartridges, and each Line Module can accommodate up
to three Line Cartridges.
3. Find the number of TCM devices in the left column. Each Base
Station, Administration Terminal, and RAD needs one TCM
line. This tells you how many Base Station Modules (BM) you
need.
4. Read down the access lines column until you cross the TCM
devices row. The number in that box indicates the number of
externalports needed forthat configuration (a gray cell indicates
an invalid combination of access and TCM lines). This tells you
how many Expansion Cartridges you need. You can use any
combination of 2-port and 6-port Expansion Cartridges.
Note: Consider future expansion needs when choosing the
Expansion Cartridges.

Preparing for the installation 20
P0725810 Issue 3.0 COMPANION 200 Installation and Maintenance Guide
Modules and ports requirements
Table 1: Modules and ports requirements
BM = Base Station Module, LM = Line Module
access
→
TCM ↓
1-8
0 LM
9-20
1 LM
21-
32
2 LM
33-
44
3 LM
45-
56
4 LM
57-
68
5 LM
69-
80
6 LM
81-
92
7 LM
93-
104
8 LM
105-
116
9 LM
117-
128
10 LM
129-
140
11 LM
141-
152
12 LM
1-32
0 BM
0123456789101112
33-48
1 BM
123456789101112
49-64
2 BM
23456789101112
65-80
3 BM
3456789101112
81-96
4 BM
456789101112
97-
112
5 BM
56789101112
113-
128
6 BM
6 7 8 9 10 11 12
129-
144
7 BM
789101112
145-
160
8 BM
8 9 10 11 12
161-
176
9 BM
9 101112
177-
192
10 BM
10 11 12
193-
208
11 BM
11 12
209-
224
12 BM
12

21 Preparing for the installation
COMPANION 200 Installation and Maintenance Guide P0725810 Issue 3.0
Line Cartridge requirements
Number of Line Cartridges = number of access lines ÷ 4
You tr y it
Assume you are setting up a system for 53 users and 38 Base
Stations.
You need:
• one access line per user
• one TCM line per Base Station plus one TCM line for the
Administration Terminal
• Therefore, you must configure 53 access lines and 39 TCM lines.
Using the charts and the equation above, you see that you need:
• four Line Modules (since 53 is between 45 and 56)
• one Base Station Module (since 39 is between 33 and 48)
• five expansionl ports (4 LMs and 1 BM), whichcan be one 6-port
Expansion Cartridge, one 2-port and one 6-port Expansion
Cartridges, or two 6-port Expansion Cartridges
• 14 Line Cartridges (53 ÷ 4 = 13.25, round up to 14).
Power bar requirements
After you have determined how many Line Modules and Base
Station Modules you need for the installation, use this table to see
how many power bars and additional power cords you need.
Modules Power bars
1–3 (+ Controller) 1
4–6 2
7–10 3
11–12 4
!Do not daisy chain more than two power bars.
Daisy chaining more than two power bars compromises the electrical
safety of the product.