Nortel Meridian M1250 User manual

Introduction .............................................................................................1
Software requirements ........................................................................3
References...........................................................................................3
Operation .................................................................................................4
BLF mode.............................................................................................5
Opening the main menu.......................................................................5
Adjusting the contrast..........................................................................6
Selecting a language ............................................................................7
Display busy/idle status........................................................................8
Standard Busy Lamp Field....................................................................8
BLF start number .................................................................................9
Enhanced Busy Lamp Field................................................................10
Extensions with supplementary information......................................11
Programming supplementary extension information.........................12
Supervisory console/Standard Busy Lamp Field ................................14
Supervisory console/Enhanced Busy Lamp Field...............................15
Reset the BLF/CGM...........................................................................16
Blank screen.......................................................................................17
Displaying Call Waiting information....................................................18
Displaying graphics.............................................................................19
Displaying text....................................................................................19
Displaying a logo ................................................................................20
Troubleshooting ....................................................................................21
Contents

The Busy Lamp Field/Console
Graphics Module (BLF/CGM) can
be added to an M1250 or M2250
attendant console. The figure at
right shows the BLF/CGM
attached to an M1250 or M2250
attendant console.
The BLF/CGM displays
information to help attendants
perform their daily activities.
Introduction
1

The BLF/CGM displays
information relating to the
operation of the console and the
status of other consoles and
extensions, including:
—the status (busy or idle) of 150
consecutive extensions within the
Meridian 1* system, when
programmed as Standard BLF
—the status (busy or idle) of all
extensions throughout the
Meridian 1 system, when
programmed as Enhanced BLF
—which console is the supervisory
console, and which consoles are
active
—supplementary information about
individual extensions, such as the
reason the person is away
(business, vacation, or illness),
when the person is due to return,
and an alternate extension where
calls to the person should be
directed
—call waiting information (not
available in North America)
—logo
—graphics
—text
—screen displays in any one of eight
languages
—adjustment of screen contrast
The BLF/CGM mounts on the
back of the console and is held on
using snapfits and two screws.
2
* Meridian 1 is a trademark of Northern
Telecom.

Software requirements
The Standard Busy Lamp Field
(SBLF) feature can be used with
any software generic (X37, X08,
X11, or X11 international with
Supplementary Features).
The Enhanced Busy Lamp Field
(EBLF) feature requires X11
Release 14 software (or later).
The Calls Waiting feature requires
the international software, X11
with Supplementary Features.
References
For details on the features,
operation and installation of the
BLF/CGM, refer to the following
Northern Telecom publications:
•M1250 and M2250 attendant
console, description
(553-2201-117)
•Telephone and attendant console
installation (553-3001-215)
•X11 features and services
(553-3001-305)
3

The console is programmed to
operate in any of the following
modes:
—Standard Busy Lamp Field (SBLF)
—Enhanced Busy Lamp Field (EBLF)
—Supervisory
There are three keys associated
with the BLF/CGM, as shown in
the table below.
If you are accessing an option on
the BLF/CGM and a call comes in
to your console, the console
returns to its normal operation.
That is, call processing takes
precedence over the functions of
the BLF/CGM.
If you make a mistake while
operating the BLF/CGM, it does
not affect the normal operation of
the console.
Mode
Key Normal (non-shift) Shift
Conference 6 BLF
Signal Source CGM
Signal Destination Mode
conf. 6/BLF
Operation
4

BLF mode
The console must be in BLF mode
in order to make selections from
the main menu. To enter BLF
mode:
1 Press the Shift key .
2 Press the BLF key .
Opening the main menu
Once the console is in BLF mode:
1 Press the Mode key .
The main menu appears on the
BLF/CGM screen, as shown.
To choose one of the options, the
console must be in BLF mode.
Press the corresponding number
on the dial pad.
5
MAIN MENU
0 BUSY LAMP FIELD
1 CALLS WAITING
2 TEXT MODE
3 GRAPHICS MODE
4 DISPLAY LOGO
5 PROG SUPPL INFO
6 SELECT LANGUAGE
7 ADJUST CONSTRAST
8 BLANK SCREEN
9 BLF START NUMBER
* RESET THE BLF/CGM
Shift
conf. 6/BLF

Adjusting the contrast
Choose 7 ADJUST CONTRAST
from the main menu. A message
appears on the screen.
There are 16 levels of contrast
between the characters you see
on the screen and the
background. Press 1 to increase
the contrast and 2 to decrease the
contrast.
Press the Mode key to return
to the main menu.
6
PRESS 1 TO MAKE
DISPLAY DARKER.
PRESS 2 TO MAKE
DISPLAY LIGHTER.
PRESS THE MODE KEY
TO RETURN
TO THE MAIN MENU

Selecting a language
Choose 6 SELECT LANGUAGE
from the main menu. The
language menu appears on the
screen.
Select a language by pressing the
corresponding number on the dial
pad. The languages availabe to
you may differ from those shown
in this example.
Press the Mode key to return
to the main menu.
7
SELECT LANGUAGE
0 ENGLISH
1 FRANCAIS
2 DEUTSCH
3 ITALIANO
4 ESPANOL
5 NORSK
6 ESPANOLLATIN AM
7 PORTUGUES
PRESS THE MODE KEY
TO RETURN
TO THE MAIN MENU

Display busy/idle status
Choose 0 BUSY LAMP FIELD
from the main menu. The
BLF/CGM displays the status of
extensions within your system.
Standard Busy Lamp Field
If the console is programmed for
the Standard Busy Lamp Field
(SBLF), the screen shows the
status of 150 consecutive
extensions. In the example, a
starting extension of 3400 has
already been programmed in.
START EXT:3400
END EXT:3549
00 1 2 3 4 5 6 7 8 9 0 1 2 3 4
1
2
3
4
5
6
7
8
9
= idle extension
= busy extension
= idle extension with supplementary information
= busy extension with supplementary information
8
START EXT 3400
END EXT 3549

The numbers along the top row of
the display represent the first digit
of the hundreds group (group of
one hundred extensions). The
numbers along the left represent
the the last digit of each
extension.
The third block on the right
represents the second hundreds
group, in this case, 3500.
To locate an extension, use the
last two digits (for extension 3482,
use 82). Find 8 along the top row
and move down until you are
aligned with the 2 along the left
and you see that extension 3482
is busy.
In the display pictured at left, the
two dark triangles represent
extension numbers 3432 and
3528.
BLF start number
You must enter the SBLF start
number so that it is displayed
when the console is in SBLF
mode.
CAUTION: The following
procedure should only be done by
an installer, as the system
software must also be changed.
If you change the start number
without also changing the system
software, the BLF/CGM may
display incorrect information.
If you are using SBLF, choose 9
from the main menu. This selects
BLF START NUMBER (you must
be in BLF mode, page 5).
The following message appears
on the screen:
ENTER THE START
NUMBER FOR THE
DISPLAY OF
150 EXTENSIONS
START EXT:
1 Enter the start number using the
dial pad.
2 Press the Mode key to return
to the main menu.
9