Novatel MiFi 500 LTE Mobile Hotspot User manual

Get
Started
All you need to know to get going.
500 LTE by

Welcome!
Thanks for choosing Sprint. This guide introduces you to the basics
of getting started with Sprint and your MiFi® 500 LTE by Novatel Wireless.
ReadyNow – For more help in getting up and running with your
new device, take advantage of exclusive Ready Now resources at
sprint.com/readynow. You can even schedule a one-on-one
appointment at a Sprint Store near you.
For ongoing support and resources, visit sprint.com/support. There,
you’ll find guides, tutorials, and more to help you get the most out
of your device.
Note: Available applications and services are subject to change at any time.
©2013 Sprint. Sprint and the logo are trademarks of Sprint. MiFi is a registered trademark of
Novatel Wireless, Inc. Other marks are property of their respective owners.

What’s in the Box
Device
Rechargeable Battery Get Started Guide (this guide)
Micro-USB cable
AC charger with
micro-USB port
Battery
compartment
cover

Your MiFi® 500
• Status Display - Provides connection and
battery status, network signal strength, roaming
status, and the number of users connected
with Wi-Fi.
• Navigation Button - Scrolls left or right through
available menu options.
• OK Button - Use to select a menu option.
• Power Button - Powers the MiFi 500 on and
off and wakes the screen from sleep mode.
• Charging Port - The AC charger connects here.
Status Display
Navigation Button OK Button
Power Button
Charging Port

Install the Battery
1. Press your finger against the battery removal
tab, then lift and remove the cover.
2. Align the gold-colored contacts on the battery
with the gold-colored contacts on the MiFi 500
and gently slide the battery into place.
3. Replace the cover by setting it on the MiFi 500
where the notches align, then press on the
cover until it clicks into place and is flat across
the entire bottom surface.
Charge the Battery
1. Plug the micro-USB cable into the device.
2. Plug the other end of the cable into the
AC adapter and plug the adapter into an
electrical outlet.
3. Charge until the battery charge indicator shows
the battery is fully charged ( ).
Get Ready
1. Make sure you are in an area covered by
the Sprint 3G or 4G network (not roaming).
2. Make sure the device you are trying to connect
to your MiFi 500 has its Wi-Fi (wireless network
connection) mode turned on.
3. Make sure your MiFi 500 is set up on your
Sprint account. (Sign on to your account
at sprint.com to verify.)
Before You Start

Access Your Wi-Fi Name and Password
Your default Wi-Fi name and password can be
found on the MiFi display upon initial power up.
To access your Wi-Fi name and password after
the initial power up or a device reset:
1. If your MiFi 500 is not powered on, press
and hold the Power button on the front of the
device until the display lights up.
2. Press OK to select Menu and display the
Menu screen.
3. Use the navigation buttons to scroll to the
Wi-Fi option and press OK to select More
and display the Wi-Fi screen.
4. Press OK to select More and display your
Wi-Fi name and password.
Connect to Your MiFi 500
With your Wi-Fi name and password ready, you
can now connect your Wi-Fi enabled devices to
your MiFi 500.
Note: If your device is WPS enabled, see WPS in the
comprehensive User Guide for details on setting up
WPS on your MiFi 500.
1. Turn on your MiFi 500 and your Wi-Fi enabled
device.
2. Open the Wi-Fi application or controls on the
computer or Wi-Fi enabled device that you
want to connect to your MiFi 500 and find the
Wi-Fi name.
3. When prompted, enter your Wi-Fi password.
4. Your Wi-Fi enabled device is now connected
to the Internet. You can view or change MiFi
settings by connecting to the MiFi web user
interface at http://sprinthotspot or
http://192.168.1.1.
Get Connected

MiFi 500 Web Interface
Manage, monitor, and customize your MiFi 500
settings by using the MiFi 500 web-based interface.
1. Connect your computer or Wi-Fi enabled device
to your MiFi 500 to access the Internet.
2. Open your connected device’s web browser
and type http://sprinthotspot or http://192.168.1.1
into the address bar and press Enter. The
MiFi 500 Home page opens.
3. Click Sign In in the upper right corner of the
page. Type your MiFi 500 Web Interface
password in the Password field and click
Log In to display the Home page. (The default
password is admin.)
You are now able to customize your MiFi 500
Settings configurations.
Note: Your Web Interface Password can be found
on the MiFi 500 by pressing the OK button (Menu)
on the Menu screen to display the Wi-Fi icon, then
pressing the OK button (More) until your Web
Interface URL and Password are displayed.
Get Connected

Online: www.sprint.com
• Make a payment, see your bills, enroll in online
billing.
• Check usage and account balance.
• See or modify the details of your Sprint
service plan.
• Get detailed instructions and download content.
From a Phone
• Sprint Customer Service:
Dial 1-888-211-4727
• Business Customer Service:
Dial 1-888-788-4727
At Sprint, environmental responsibility is more
than talk. We’re continuously working to reduce
our carbon footprint and decrease our use of
natural resources.
So where is my User Guide?
To support our increased responsibility efforts,
we’ve put expanded instructional materials online
for you. Just visit sprint.com/support from any
computer to access your complete User Guide
and other support materials.
What else has Sprint been doing?
Plenty. To find out just what we’ve been up to,
visit sprint.com/responsibility.
This guide is printed with soy inks and contains
up to 80% post consumer paper.
Manage Your Account Sustainability

• User Guide – View the comprehensive
User Guide online at sprint.com/support or on
your MiFi 500 web interface home page under
Access User Guide.
• Updates – From your MiFi 500 hotspot, press
OK to select Menu and display the Menu
screen. Use the navigation buttons to scroll to
the Software Update option and press OK to
select More. Select Check Now to check for
updates.
• Device Help – From your MiFi 500 web interface
home page, click Device Support Page under
the Help & Support column.
• Web – Go to sprint.com/support to access
troubleshooting and other resources, or go to
sprint.com/downloads to download updates.
Please tell us what you think
about your new device.
We are interested in your initial impressions
of this new Sprint device. Within two weeks of
your device purchase, please go to the website
http://labs.sprint.com/sprintphonesurvey to
complete a brief survey. Your feedback will
help us provide the wireless features and
services you want most.
Thank you for choosing Sprint.
Resources Survey