Novatel MiFi 2 User manual

MiFi® 2
User Guide

©2013 Novatel Wireless, Inc. All rights reserved. The information contained in this document is subject to change without
notice and should not be construed as a commitment by Novatel Wireless, Inc.
Patents and Licenses
Visit www.novatelwireless.com/patents for a complete list of all Novatel Wireless patents.
Software License
Proprietary Rights Provisions:
The software drivers provided with this product are copyrighted by Novatel Wireless and/or Novatel Wireless' suppliers.
Although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel
Wireless and/or Novatel Wireless' suppliers. The disassembly, decompilation, and/or reverse engineering of the software
drivers for any purpose is strictly prohibited by international law. The copying of the software drivers, except for a reasonable
number of back-up copies, is strictly prohibited by international law. It is forbidden by international law to provide access
to the software drivers to any person for any purpose other than processing the internal data for the intended use of the
software drivers.
U.S. Government Restricted Rights Clause:
The software drivers are classied as "Commercial Computing Device Software" and the U.S. Government is acquiring only
"Restricted Rights" in the software drivers and their Documentation.
U.S. Government Export Administration Act Compliance Clause:
It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country where
such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation of the
laws of any other country.
Trademarks and Service Marks
Novatel Wireless is a trademark of Novatel Wireless, Inc., and the other trademarks, logos, and service marks (collectively the
"Trademarks") used in this user manual are the property of Novatel Wireless or their respective owners. Nothing contained in
this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Novatel
Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its
respective owners.
• Novatel Wireless and the Novatel Wireless logo are all trademarks of Novatel Wireless, Inc.
• MiFi and the MiFi logo are registered trademarks of Novatel Wireless, Inc.
• Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or
other countries.
• Apple®, Mac®, and Mac OS® are trademarks of Apple, Inc., registered in the U.S. and other countries.
• microSDHC, microSD, SD Card, and the SD logo are trademarks of SD-3C LLC.
• DLNA is a registered trademark, DLNA disc logo is a service mark, and DLNA Certied is a trademark of the Digital Living
Network Alliance. Digital Living Network Alliance is a service mark of the Digital Living Network Alliance.
The names of actual companies and products mentioned in this user manual may be the trademarks of their respective
owners.
Novatel Wireless Revision History
Part Number Revision Description Date
90026783 R1 Initial release 22 Mar 2013
FCC ID: PKRNVWMIFI5792
PN: 90026783_R1_UG_MiFi 2_MVNO_22Mar2013
Please visit www.novatelwireless.com for the latest information about your device.

Contents
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Device Overview ............................................................................ 6
Package Contents ....................................................................... 6
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Insert Battery and Power On ............................................................. 7
Connect to Your MiFi 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Components ................................................................................ 8
Power Sources for Your MiFi 2 ............................................................ 9
Service Status Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Touchscreen Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
MiFi 2 Web Interface ....................................................................12
MiFi 2 Web Interface Navigation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
SIM Card and Battery Instructions ...........................................................14
Insert the SIM Card .....................................................................14
Insert and Charge the Battery ...........................................................16
Remove the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Remove the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Battery Advisory ........................................................................21
Wi-Fi Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Set Up a Wi-Fi Connection ..............................................................22
Log into the MiFi 2 Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Congure Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Change the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Change the Wi-Fi Password .............................................................28
Accessing MiFi 2 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
MiFi 2 Web Interface ........................................................................30
MiFi 2 Web Interface Home Page ........................................................30
Connected Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
On the MiFi 2 Touchscreen ..............................................................31
On the MiFi 2 Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Data Usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
On the MiFi 2 Web Interface ............................................................36
Settings ....................................................................................37
On the MiFi 2 Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Preferences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Web Interface Login ................................................................47
Backup and Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
General ............................................................................53
Advanced ..........................................................................56
Mobile Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Mobile .............................................................................59
APN Proles ........................................................................60
Network Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Manual DNS ........................................................................62
SIM Lock ...........................................................................63
Advanced Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Firewall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
LAN ................................................................................66
Port Filtering .......................................................................67
MiFi Media Center ..........................................................................69
On the MiFi 2 Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Status ..............................................................................71
Media ..................................................................................73
Photos .............................................................................74
Videos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Music ..............................................................................76
Messages ..................................................................................77
On the MiFi 2 Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
File Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Enable File Sharing .....................................................................80
Accessing Shared Files ..............................................................81
On the MiFi 2 Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Settings ............................................................................83
View Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
GPS ........................................................................................85
On the MiFi 2 Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Enable GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Wi-Fi Protected Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
On the MiFi 2 Touchscreen ..............................................................91
On the MiFi 2 Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
On the MiFi 2 Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Current Status ..........................................................................96
Internet Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Wi-Fi ...............................................................................96
Device .............................................................................97
Device Info .............................................................................98
Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Modem ...........................................................................100
HSPA Status .......................................................................100
LTE Status .........................................................................100
Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Software Update ......................................................................102

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Common Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Using the Master Reset Button .............................................................109
Technical Support .........................................................................110
Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Product Specications and Regulatory Information .....................111
Product Specications .....................................................................112
General ...............................................................................112
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Technology/Bands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Regulatory ................................................................................113
Safety Hazards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Proper Battery Use and Disposal ...........................................................116
Guidelines for Safe and Responsible Battery Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Limited Warranty and Liability .............................................................117
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Glossary...................................................................................119

1
Getting Started
Device Overview
Components
SIM Card and Battery Instructions
Wi-Fi Setup
Congure Security
Data Usage

6
Device Overview
With the powerful, easy-to-use MiFi® 2 Intelligent Mobile Hotspot by Novatel Wireless you can
connect up to 10 Wi-Fi enabled devices to fast 4G LTE™ Internet* and use a brilliant interactive
touchscreen to manage your connection. With this next generation intelligent mobile hotspot
you can keep your tablets, laptops, gaming consoles, smartphones, e-Readers and other devices
connected for up to 11 hours without recharging**.
With a tap on the full color touchscreen you can check data usage, access connection details
including Wi-Fi network name and password, view and block connected devices, enable MiFi
Media Center and more. See battery level, network and signal strength at a glance. Connect with
condence—global MiFi 2 provides a secure, reliable connection when and where you need it,
worldwide †.
Package Contents
The MiFi 2 package includes:
•MiFi 2
•Rechargeable battery
•Charger
•USB cable
•Quick Start Guide
System Requirements
To manage your MiFi 2, you need the following:
•A computer or computing device supporting Wi-Fi 802.11 b/g/n
•Internet browser software: i.e., Microsoft Internet Explorer 8.0 or higher, Firefox, Safari, Opera,
Chrome, etc.
*Contact your carrier for coverage and details.
**Battery usage varies according to number of connected devices and level of activity.
† International roaming rates may apply. Contact your service provider for details.

7
Insert Battery and Power On
Lift the battery door to open the battery compartment. Insert the SIM card in the SIM card slot if it is
not already installed, then insert the battery. Replace battery door to secure the battery in place.
➊ Press and release the power button. Your MiFi 2 is ready to use when the touchscreen
displays the interactive icons.
➋ To lock the touchscreen, press and release the power button. To unlock, press and release
the power button and slide the lock tab.
➌ To power o the device, press and hold the power button for 3 seconds to display the Shut
Down window, then tap Yes.
Connect to Your MiFi 2
You can connect up to 10 compatible Wi-Fi enabled devices. To connect wireless devices
(computers, tablets, e-readers, cameras, media players, smartphones, etc.):
➊ Open the Wi-Fi menu on the device you would like to connect and view the list of available
networks.
➋ Select your MiFi 2 Wi-Fi Network Name (SSID) (e.g., MIFI2-XXXX).
➌ Select Connect and enter the Wi-Fi password displayed under Connection Info on the MiFi 2.
➍ After you connect your computer to your MiFi 2 using Wi-Fi, you can access the MiFi 2 Web
Interface to customize settings, change your password, access applications and more.
Browse to (http://my.mi), and log in using the default password: admin. (See Log into the
MiFi 2 Web Interface on page 24.)
➎ Congure security for your MiFi 2. (See Congure Security on page 26.)

8
Components
➊
➋
➌
➍
➎
➏
➊ Power Button — Powers the MiFi 2 on and o.
➋ Status Bar — Displays current device status information, including signal strength, time, GPS,
messages, connected devices and battery level.
➌ Touchscreen Icons — Provides touchscreen access to the MiFi 2 applications.
➍ Micro USB Port — The A/C charger and USB cable connect here.
➎ Screen Sleep Indicator — Flashes blue when the device is in sleep mode.
➏ Touchscreen — The interactive device display screen.
➐ Battery Door — Remove to access battery and SIM card slot.
➑ SIM Card Slot — Active SIM card must be installed for network access.
➒ Reset Button — Resets the device to factory default settings.
➓ microSD™ Slot — Removable memory storage slot supports microSD and microSDHC cards
up to 32GB (card not included).
➐
➑
➒
➓

9
Power Sources for Your MiFi 2
Your MiFi 2 will work from its battery or when plugged into a power source.
•Battery — The battery lasts up to 11 hours. Charge the battery by plugging in the A/C
charger. While the battery is charging the charging battery status icon displays on the MiFi2
touchscreen status bar. When the battery is fully charged, the message “Battery is fully
charged, please disconnect power” displays on the touchscreen. When disconnected from
power and fully charged, the battery status icon displays fully charged.
•A/C wall charger — Charge your device by plugging it into either the A/C charger connected
to a wall socket or to your computer USB port using the cable.

10
Service Status Icons
Status icons at the top of the MiFi 2 touchscreen and on the Status bar of the MiFi 2 Web Interface
indicate the device status. The appearance of each icon varies according to the current device
status.
Status Icon Status Description
No icons The display is o, and
the LED is also o.
The device is powered o or not receiving
power.
Network signal
strength status
Network signal
strength icon
displaying 0-5 bars.
More bars indicate a stronger signal.
Network
connection status
Network connection
icon.
Identies the type of network the MiFi 2 is
currently connected to.
Data transfer status Active data transfer
icon
The icon displays when data is being
transferred to and/or from the MiFi 2.
GPS status Active GPS icon. The icon displays when GPS is turned ON
and position information is available.
Message status An unread message(s)
icon.
The icon and number of messages displays
when there are unread SMS messages.
Connected device
status
Connected device(s)
icon.
The icon and number of connected devices
displays when there are devices connected
to the MiFi 2.
Battery status Battery level icon. The icon lls to indicate the amount of
remaining battery life.

11
Touchscreen Icons
Display Icon Description
No icons The device is powered o or not receiving power.
Connection Info Displays the Wi-Fi Network Name and Wi-Fi Password for your
MiFi device, Wi-Fi Security type, maximum number of connected
devices, MiFi 2 Web Interface address and Password.
Connected Devices Displays details of devices currently connected to or blocked from
your MiFi 2.
Data Usage Enables you to check your data plan summary, data used,
remaining days in your billing cycle, and more.
Settings Allows you to access and congure your MiFi 2 device settings.
MiFi Media Center Provides access to movies, music and photos stored on your
microSD card from connected devices.
Messages Connects you to text messages delivered to your MiFi 2, including
notications from your service provider.
File Sharing Allows you to upload and download les stored on your microSD
card from compatible connected devices.
GPS Allows you to share location information with connected devices.
Wi-Fi Protected Setup Allows you to connect WPS-enabled devices to MiFi 2 without
using a keyboard.
Customer Support Displays your wireless number and device model.
About Provides access to current status device information, and software
updates.

12
MiFi 2 Web Interface
The MiFi 2 Web Interface is part of your MiFi device where you can log in to customize settings,
change your password, get information and access applications.
MiFi 2 Web Interface Navigation
Each page contains a menu bar to help you navigate. The navigation panel is at the left of the
browser interface on each page and contains the following:
•MiFi Home — takes you to the MiFi 2 Home page. (See MiFi 2 Web Interface on page 12.)
•Connected Devices — takes you to the Connected Devices page, where you can view devices
currently connected to your MiFi 2 and see blocked devices. (See Connected Devices on
page31.)
•Data Usage — takes you to the Data Usage page, where you can view your current data
usage and manage your account. (See Data Usage on page 35.)
•Settings — takes you to the Settings page, where you can customize your device, hotspot,
mobile and advanced settings. (See Settings on page 37.)
•MiFi Media Center — takes you to the Media Center page, where you can view and share your
movies, music and photos with connected devices. (See MiFi Media Center on page 69.)

13
•Messages — takes you to the Messages page, where you can view your unread messages
sent to your MiFi 2. (See Messages on page 77.)
•File Sharing — takes you to the File Sharing page, where you can customize your le sharing
settings, and view all les stored on a microSD card installed in the MiFi device. (See File
Sharing on page 80.)
•GPS — takes you to the GPS page, where the GPS receiver on the MiFi device can determine
your current location. (See GPS on page 85.)
•Customer Support — displays your wireless number and device model. (See Customer
Support on page 91.)
•About — takes you to the About page, where you can get details regarding current status,
device information, and software updates. (See About on page 93.)

14
SIM Card and Battery Instructions
Insert the SIM Card
To insert the SIM card:
➊ Place your MiFi 2 on a at surface with the battery door facing up.
➋ Steady the MiFi 2 with one hand and place the thumb of your other hand on the battery
door thumb notch.

15
➌ Using normal thumb pressure on the thumb notch, lift the battery door up to remove the
door completely.
➍ Hold the card with two ngers and insert into the SIM card slot, being careful not to touch the
gold contacts on the back of the card.
➎ Push the top of the SIM card rmly until it clicks into place in the card slot.

16
Insert and Charge the Battery
Insert and charge the MiFi 2 battery prior to use.
To insert the battery:
➊ With the battery door removed, insert the battery into the battery well, matching the gold
contacts.
➋ Push rmly to snap the battery into place.

17
To charge the battery:
➊ Connect the A/C charger to the USB cable and plug into the MiFi 2’s micro USB port. The
charging battery status icon displays on the MiFi 2 touchscreen status bar while the
battery is charging.
➋ When the battery is fully charged, the message "Battery is fully charged, please disconnect
power." displays on the touchscreen. Remove the USB cable from the MiFi 2’s micro USB
port. When disconnected from power and fully charged, the battery status icon displays fully
charged .
IMPORTANT The battery door cover on your MiFi 2 lifts off to open and snaps on to close. No
tools are required to remove or install the battery or battery door. Using any type of tool could
result in damage to the device and to the battery. If excessive force appears necessary to remove
the door or the battery, please return the MiFi 2 to the vendor where you purchased the device.

18
Remove the Battery
WARNING! Never use tools, knives, keys, pens or any type of object to force the door open or
to remove the battery. Using any of these types of objects could result in puncturing the MiFi 2
battery.
➊ Place your MiFi 2 on a at surface with the battery door facing up.
➋ Steady the MiFi 2 with one hand and place the thumb of your other hand on the battery
door thumb notch.
➌ Using normal thumb pressure on the thumb notch, lift the battery door up to remove the
door completely.

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➍ Use your forenger to pull the battery up slightly so that it moves out of the battery well.
➎ Lift the battery out of the battery well.