Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - COMMAND LINE UTILITIES REFERENCE 10.3... User manual

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AUTHORIZED DOCUMENTATION
ZENworks 10 Configuration Management Enterprise Edition Getting Started Guide
ZENworks ® 10 Configuration Management SP3
10.3
March 30, 2010
Enterprise Edition Getting Started Guide

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Contents 5
Contents
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About This Guide 7
1 Product Overview 9
1.1 Management Capabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1.1 Discovery and Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.1.2 Software Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.1.3 Policy-Based Device Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.1.4 Imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.1.5 Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.1.6 ZENworks Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.1.7 Inventory Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.1.8 System Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.1.9 Asset Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.1.10 Patch Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.1.11 Personality Migration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.1.12 Linux Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.1.13 Handheld Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.1.14 Endpoint Security Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.2 System Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.2.1 Primary Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1.2.2 Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.2.3 Managed Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.2.4 Inventoried-Only Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.2.5 Management Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.3 System Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
1.4 ZENworks Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2 Installation and Setup Documentation 21
3 Administration Documentation 23
A Documentation Updates 25
A.1 March 30, 2010: SP3 (10.3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

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About This Guide 7
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About This Guide
This Novell ZENworks Configuration Management Enterprise Edition Getting Started Guide
includes information to help you successfully install, set up, and use a Novell®ZENworks®10
Configuration ManagementSP3 system. The information in this guide is organized as follows:
Chapter 1, “Product Overview,” on page 9
Chapter 2, “Installation and Setup Documentation,” on page 21
Chapter 3, “Administration Documentation,” on page 23
Appendix A, “Documentation Updates,” on page 25
Audience
This guide is intended for ZENworks Configuration Management administrators.
Feedback
We want to hear your comments and suggestions about this manual and the other documentation
included with this product. Please use the User Comments feature at the bottom of each page of the
online documentation, or go to the Novell Documentation Feedback site (http://www.novell.com/
documentation/feedback.html) and enter your comments there.
Additional Documentation
ZENworks 10 Configuration Management is supported by other documentation (in both PDF and
HTML formats) that you can use to learn about and implement the product. For additional
documentation, see the ZENworks 10 Configuration Management SP3 documentation (http://
www.novell.com/documentation/zcm10/).
Documentation Conventions
In Novell documentation, a greater-than symbol (>) is used to separate actions within a step and
items in a cross-reference path.
A trademark symbol (®, TM, etc.) denotes a Novell trademark. An asterisk (*) denotes a third-party
trademark.
When a single pathname can be written with a backslash for some platforms or a forward slash for
other platforms, the pathname is presented with a backslash. Users of platforms that require a
forward slash, such as Linux*, should use forward slashes as required by your software.

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Product Overview
1
9
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1
Product Overview
Novell®ZENworks®10 Configuration Management SP3 Enterprise Edition provides
comprehensive management of Windows* servers and workstations, collectively referred to as
devices. Both Windows and Linux* devices can act as servers in Configuration Management.
Using the ZENworks Control Center management console, you can:
Discover deployable devices in your network and create deployment tasks to deploy
ZENworks software to them
Manage and deploy software on your devices
Manage your device configuration and application settings through the use of policies
Automate the application of images and scripts
Remotely manage devices by using a secure and fast interface
Collect hardware and software inventory
Generate reports for policies, inventory, bundles, and messages
Convert and customize legacy software installations to industry standard MSIs for easy
deployment
Manage delivery of software patches automatically and consistently to minimize vulnerabilities
and issues
Manage your software assets
Using Linux Management, provide full life cycle management for Linux devices
Inventory and manage handheld devices
Implement endpoint security by combining security policy enforcement for data, devices, and
connectivity under a single management console
The following sections further introduce you to the capabilities of ZENworks Configuration
Management and provide a high-level overview of the ZENworks system architecture and
administration.
Section 1.1, “Management Capabilities,” on page 9
Section 1.2, “System Architecture,” on page 14
Section 1.3, “System Administration,” on page 16
Section 1.4, “ZENworks Terminology,” on page 18
1.1 Management Capabilities
The ZENworks Configuration Management capabilities are as follows:
Section 1.1.1, “Discovery and Deployment,” on page 10
Section 1.1.2, “Software Management,” on page 10
Section 1.1.3, “Policy-Based Device Management,” on page 10
Section 1.1.4, “Imaging,” on page 11

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Section 1.1.5, “Remote Management,” on page 11
Section 1.1.6, “ZENworks Reporting,” on page 11
Section 1.1.7, “Inventory Collection,” on page 12
Section 1.1.8, “System Updates,” on page 12
Section 1.1.9, “Asset Management,” on page 12
Section 1.1.10, “Patch Management,” on page 12
Section 1.1.11, “Personality Migration,” on page 13
Section 1.1.12, “Linux Management,” on page 13
Section 1.1.13, “Handheld Management,” on page 13
Section 1.1.14, “Endpoint Security Management,” on page 13
1.1.1 Discovery and Deployment
The Discovery process is used to find devices in the network through querying a set of provided IP
addresses and to collect inventory information by using technologies like SNMP, WMI, and SSH.
Discovery process can also find devices from Novell eDirectoryTM or Active Directory*, and migrate
your traditional ZENworks devices from Novell eDirectory.
The Deployment process is used to distribute and install ZENworks Adaptive Agent to a collection
of devices that are identified by the discovery process or by providing a list of devices explicitly.
These devices then become managed devices.
For more information, see the ZENworks 10 Configuration Management Discovery, Deployment,
and Retirement Reference.
1.1.2 Software Management
ZENworks Configuration Management lets you configure, distribute, install, remove, and roll back
applications on your devices. This is done through the use of software bundles.
When you assign a bundle to a device, you can install and launch it on the device according to the
schedules (distribution, launch, and availability) that you define.
For more information, seethe ZENworks 10 Configuration Management Software Distribution
Reference.
1.1.3 Policy-Based Device Management
ZENworks Configuration Management lets you use policies to create a set of configurations that can
be assigned to any number of managed devices. It helps you to provide the devices with a uniform
configuration, and it eliminates the need to configure each device separately.
ZENworks Configuration Management policies help you manage the Internet Explorer favorites,
Windows Group policies, local file rights, printers, SNMP service settings, roaming profiles, and
configure dynamic local user accounts and manage them on the managed devices. You can also
configure the behavior or execution of a Remote Management session on the managed device, and
administer as well as centrally manage the behavior and features of ZENworks Explorer.