NOVO 485HE User manual

Canada West
855 Park St.
Unit 1
Regina, SK S4N 6M1
Canada East
490 Pinebush Rd.
Unit 1
Cambridge, ON N1T 0A5
U.S.A.
56 Lightcap Rd.
Pottstown, PA 19464
9760 Mayower Park Drive,
Suite 110
Carmel, IN 46032
4645 McDowell Rd. W
Suite 106
Phoenix, AZ 85035
IAPMO R & T Certified
against CSA B483.1
IAPMO R & T Certified
against NSF/ANSI 44
Owners Manual
NovoSoft 485HE
(For models before August 2019)
Upow Softener Manual
1. Page 22 of this manual contains important maintenance procedures for the continued proper
operation of your unit. These MUST be performed regularly for your warranty to remain valid.
2. Read all instructions carefully before operation.
3. Avoid pinched o-rings during installation by applying IAPMO certied lubricant to all seals (provided with install kit).
4. This system is not intended for treating water that is microbiologically unsafe or of unknown quality without
adequate disinfection before or after the system.

2
Table of Contents
READ THIS PAGE FIRST
BEFORE STARTING INSTALLATION 3
EFFICIENCY STATEMENT 4
HOW YOUR WATER CONDITIONER WORKS 4
COMPONENTS & SPECIFICATIONS
SPECIFICATION 5
SYSTEM DIMENSIONS 6
BRINE TANK DIMENSIONS 7
INSTALLATION
UNPACKING / INSPECTION 8
ASSEMBLING BRINE TANK 11
CHECK VALVE TYPE AND VALVE SERIAL # 12
BEFORE INSTALLATION 13
PREPARATIONS 14
INSTALLATION STEPS 16
INSTALLATION 17
OPERATION
STARTUP & PROGRAMMING 19
PLUMBING SYSTEM CLEANUP 23
MAINTENANCE INSTRUCTIONS AND SCHEDULE 24
RESUP® FEEDER INSTALLATION INSTRUCTIONS OPTIONAL 25
TROUBLE SHOOTING GUIDE 27
REPLACEMENT
INSPECTION AND REPLACEMENT OF PISTON ASSEMBLY AND SEAL AND SPACER KIT 29
CLEAN INJECTOR ASSEMBLY 29
PROBLEM WATER INJECTOR KIT 30
REPLACE METER ASSEMBLY 31
REPLACE MOTOR 31
REPLACING THE BYPASS AND METER CABLE 32
REPLACE DRAIN LINE FLOW CONTROL 33
REPLACE BRINE LINE FLOW CONTROL 33
REPLACING PCBS 33
DISPLAY REPLACEMENT 34
AFTER SERVICING 34
PARTS BREAKDOWN 35
PARTS
POWERHEAD 37
VALVE BODY 38
BYPASS 39
CABINET 40
LEVEL 2 PROGRAMMING OPTIONAL SETTINGS 41
MASTER PROGRAMMING 42
IMPORTANT WARRANTY AND MAINTENANCE INFORMATION BACK COVER

2 3
READ THIS PAGE FIRST
BEFORE STARTING INSTALLATION
Read this manual thoroughly to become familiar with the
appliance and its capabilities before installing or operating
the new appliance. Failure to follow instructions in this
manual could result in personal injury or property damage.
This manual will also help you to get the most out of
your new appliance.
Installation must comply with all State, provincial or local
regulations. Check with your local public works department
for plumbing and sanitation codes. In the event the codes
conflict with any content in this manual the local codes
should be followed. Consult your licensed plumber for
installation of this system.
WARNING!: Do not use water that is microbiologically unsafe
without adequate disinfection before or after this system.
Do not install this appliance where it may be exposed to wet
weather, direct sunlight, or temperatures outside of the
range specified above.
This appliance is designed to operate on pressures of 30
psi to 125 psi. If the water pressure is higher than the
maximum use a pressure reducing valve in the water supply
line to the device.
This appliance is capable of operating at temperatures
between 40°F and 110°F (4°C - 43°C). Do not use this
appliance on hot water supplies.
Avoid pinched o-rings during installation by applying
(provided with install kit) IAPMO certified lubricant to all
seals.
It is not uncommon for sediment, precipitated iron or
hardness to be present in water supplies. Precipitated
minerals or sediments can cause damage to the seals and
piston. This is considered a harsh environment and the seals
and piston would not be covered by warranty stated or
otherwise.
It is recommended to regularly inspect and service the
control valve on an annual basis. Cleaning and or replacement
of piston, seals, and or spacers may be necessary depending
on how harsh the conditions are. An Annual Maintenance kit
is available for this purpose
This publication is based on information available when
approved for printing. Continuing design refinement could
cause changes that may not be included in this publication.
The manufacturer reserves the right to change the
specifications referred to in this literature at any time,
without prior notice.
INSTALL NOTES &
SAFETY MESSAGES
Watch for the following
messages in this manual:

NOTE
Do not remove or destroy
the serial number. It must be
referenced on request
for warranty repair or
replacement
CAUTION!
Disassembly while
under pressure can
result in flooding.
WARNING!
ELECTRICAL SHOCK
HAZARD! UNPLUG THE UNIT
BEFORE REMOVING THE
COVER OR ACCESSING ANY
INTERNAL CONTROL PARTS
NOTE: used to emphasize
installation, operation or
maintenance information
which is important but does
not present a hazard.
CAUTION: used when
failure to follow directions
could result in damage to
equipment or property.
WARNING: used to
indicate a hazard which
could cause injury or death if
ignored.




4
PERFORMANCE DATA SHEET
Model Number 485HE-75C 485HE-100C 485HE-75 485HE-100 485HE-150 485HE-200 485HE-300
Qty High Capacity Resin 0.75 ft3 1.0 ft3 0.75 ft3 1.0 ft3 1.5 ft3 2.0 ft3 3.0 ft3
Rated Service Flow (gpm) 7.5 12.1 7.5 11.0 11.2 12.4 12.9
Pressure Drop at Rated Service Flow (psi) 7.0 15.0 9.0 15.0 15.0 15.0 15.0
Rated Softening Capacity (grains) 9,609 @ 2.25lbs 13,269 @ 3lbs 10,222 @3lbs 13,269 @ 3lbs 20,443 @ 4.5lbs 27,258 @ 6lbs 40,887 @ 9lbs
Eciency (grains/lb salt) 4,271 4,543 4,543 4,543 4,543 4,543 4,543
Max. Flow Rate to Drain (gpm) 2.0 2.4 1.5 2.0 2.4 3.5 5.0
Working Pressure Min. 20 - Max. 125 psi
Operating Temperature 40°F and 110°F (4°C - 43°C)
EFFICIENCY STATEMENT
This product is efficiency rated according to IAPMO/ANSI 44. The stated efficiencies are valid only at the specified salt dosages and maximum service flow rate.
These softeners conform to IAPMO/ANSI 44 for the specific performance claims as verified and substantiated by test data. These models are efficiency rated.The efficiency rating is valid only at the stated salt dose and
maximum service flow rate.They have a demand initiated regeneration (D.I.R.) feature that complies with specific performance specifications intended to minimize the amount of regenerant brine and water used in their
operation.These softeners have a rated softener efficiency of not less than 3350 grains of total hardness exchange per pound of salt (based on sodium chloride) and shall not deliver more salt than their listed ratings. The
rated salt efficiency is measured bylaboratory tests described in IAPMO/ANSI Standard 44.These tests represent the maximum possible efficiency that the systems can achieve. Operational efficiency is the actual efficiency
after the system has been installed. It is typically less than the efficiency due to individual application factors including water hardness, water usage, and other contaminants that reduce the softener’s capacity.These
systems are not intended for use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. For best results, use plain, white block salt. Refer to Installation/
operation manual and warranty for further details on installation, parts and service, maintenance and further restrictions or limitations to the use of the product.
HOW YOUR WATER CONDITIONER WORKS
Water softeners remove hardness in the water by exchanging particles in the water, or ions. They remove hard ions such as calcium and magnesium in the water by trading it
for sodium ions producing soft water. Unlike the calcium and magnesium, sodium stays dissolved in water and does not form a scale. Sodium also does not interfere with the
cleaning action of soaps. The sodium is released by a charged resin contained in the softener, this resin also traps the calcium and magnesium ions. Eventually this resin releases
all of its sodium and has filled up with other ions, so it then must be regenerated. Regeneration is accomplished by washing the resin with a salt saturated brine solution that
removes the calcium and magnesium while replenishing the sodium. This is why the softener requires a brine tank and salt. The water softener can run for days before running
out of sodium, and when it does, the sodium is replenished in only a matter of a few hours
When using a softener to remove both hardness and dissolved iron it is important that it regenerates more frequently than ordinarily would be calculated for hardness removal
alone. Although many factors and formulas have been used to determine this frequency, it is recommended that the softener be regenerated when it has reached 50–75% of the
calculated hardness alone capacity. This will minimize the potential for bed fouling.
If you are operating a water softener on clear water iron, regular resin bed cleaning is needed to keep the bed from coating with iron. Even when operating a softener on water
with less than the maximum of dissolved iron, regular cleanings should be performed. Clean every six months or more often if iron appears in your conditioned water supply. Use
resin bed cleaning compounds carefully following the directions on the container.
Precision Brining: Precision brining means that your conditioner calculates the exact
amount of brine required to regenerate saving up to 30% more salt
When your conditioner regenerates it will display 2 numbers for capacity 1 will be total
capacity the other will be 70 % of capacity.The unit counts down to the end of the
70% then calculates how much of the 30% you used (your reserve) it then adjusts the
brine amount accordingly and regenerates that evening.This feature means that your
capacity will always be dierent after every regeneration therefore maximizing your
salt use.
Brine Pre-Fill%: This is the percentage of the water that will be added to the brine
tank after a regeneration. The default is 70%. The remaining amount of water will be
added just prior to the regeneration and will be proportional to the amount of capacity
left in the system.
Soft Water Recharge for High Usage: Should you reach the 70% capacity and
then go beyond the 30% before it is time to regenerate the conditioner will do a quick
regeneration to restore limited capacity to get it through the remainder of the day.
System Refresh: If you are away for an extended period of time the Conditioner
does a refresh cycle to prevent any chance of bacterial growth or stagnation inside the
conditioner.
Scrolling Diagnostics: By pressing any button to light the LCD display the unit will
automatically begin scrolling important information for diagnostic purposes
Date and Time
Total Gallons and Remaining Gallons
Number of People: in the household as programmed at install
Reserve Capacity: calculated as 75 gallons per person
Estimated Days to Next: estimation of days to the next regeneration based on current
consumption, hardness and capacity
Last Regeneration: the date of the last regeneration cycle by the conditioner
Total Regenerations: this is the total number of times the conditioner has regenerated
Total Gallons: total gallons treated by the conditioner
Over Run Total: – how many times Soft water recharge was required due to high usage
Current Flow Rate: will only display if treated water is running otherwise it would read 0
Peak Flow: maximum ow that has gone through the conditioner.
Delayed Regen OFF: – generally only used after servicing.
Regen Time: This is the time of day that the conditioner is scheduled to regenerate
Rell Time: The current calculated rell time for makeup brine (displays up to 70% of
total brine required)
Valve Mode: current valve setting EG. Softener UF (up ow)
To stop the scrolling you can unlock the board as directed and press the down arrow to
stop the scrolling.You can then use the down arrow to go to each of the diagnostics as
required.

4 5
Specications 485HE-75C 485HE-100C 485HE-75 485HE-100 485HE-150 485HE-200 485HE-300
15010450 15010451 15010452 15010453 15010454 15010455 15010456
Optional Settings - High Eciency*
Salt Used - Per Regeneration 2.3 lbs 3.0 lbs 2.3 lbs 3.0 lbs 4.5 lbs 6.0 lbs 9.0 lbs
Water Used - Regeneration 22.7 gal 28.3 gal 22.6 gal 31.6 gal 44.3 gal 60.9 gal 102.2 gal
Hardness Removal - Grains 11,250 15,000 11,250 15,000 22,500 30,000 45,000
Factory Settings - Standard Capacity
Salt Used - Per Regeneration 4.5 lbs 6.0 lbs 4.5 lbs 6.0 lbs 9.0 lbs 12.0 lbs 18.0 lbs
Water Used - Regeneration 40.5 gal 48.6 gal 34.0 gal 43.4 gal 62.7 gal 87.1 gal 139.2 gal
Hardness Removal - Grains 18,750 25,000 18,750 25,000 37,500 50,000 75,000
Optional - High Capacity
Salt Used - Per Regeneration 7.5 lbs 10.0 lbs 7.5 lbs 10.0 lbs 15.0 lbs 20.0 lbs 30.0 lbs
Water Used - Regeneration 56.1 gal 69.5 gal 49.6 gal 64.3 gal 90.3 gal 124.6 gal 196.2 gal
Hardness Removal - Grains 22,500 30,000 22,500 30,000 45,000 60,000 90,000
Resin Quantity - Cubic Feet 0.75 ft 1.0 ft 0.75 ft 1.0 ft 1.5 ft 2.0 ft 3.0 ft
Tank Size 9x35 10x35 8x44 9x48 10x54 12x52 14x65
Tank Jacket / Media Loaded Yes Yes Yes Yes Yes No No
Brine Tank / Cabinet Size (Inches) 16.5 x 19.3 x 43.3 16.5 x 19.3 x 43.3 18.1 x 34.5 18.1 x 34.5 18.1 x 34.5 20.3 x 37.4 23.0 x 40.5
Salt Storage Capacity 175 lbs 175 lbs 240 lbs 240 lbs 240 lbs 350 lbs 420 lbs
Flow Rate @ 15 psi Pressure Drop 11.6 gpm 12.0 gpm 10.4 gpm 11.0 gpm 11.2 gpm 12.2 gpm 12.6 gpm
Flow Rate @ 25 psi Pressure Drop 15.6 gpm 16.0 gpm 14.3 gpm 15.0 gpm 15.1 gpm 16.2 gpm 16.6 gpm
Back Wash Flow Rate 2.0 gpm 2.4 gpm 1.5 gpm 2.0 gpm 2.4 gpm 3.5 gpm 5.0 gpm
Shipping Weight 93 lbs 110 lbs 105 lbs 122 lbs 155 lbs 172 lbs 244 lbs
Regeneration Type Counter Current / Up Flow
Maximum Eciency 5,060 grains /lb salt
Plumbing Connections ¾”and 1”connections
Resin Type Aquane 8% High Capacity Ion Exchange Resin
Electrical Requirements Input 120V 60 Hz - Output 12V 650mA
Water Temperature Min 39 - Max. 100 degrees Fahrenheit
Water Pressure Min. 20 - Max. 125 psi
SPECIFICATION
Working Temperature:This unit must be
operated at temperatures between 40°F and
110°F (4°C - 43°C).
Working Pressure:This water softener
must be operated on pressures
between 30 psi to 125 psi. If the water
pressure is higher than 125 PSI, use a
pressure reducing valve in the water supply
line to the softener.
Voltage = 120V / 60 Hz
Pipe Size = 3/4” and 1”
• At the stated service flow rates, the
pressure drop through these devices will
not exceed 15 psig.
• The manufacturer reserves the right
to make product improvements which
may deviate from the specifications
and descriptions stated herein, without
obligation to change previously
manufactured products or to note the
change.
*Choose HIGH EFFICIENCY to minimize salt usage. Your system will
regenerate a little more often but your salt usage can be reduced by
20% compared to the STANDARD setting. Choose STANDARD when
you need to maximize your capacity but still operate the system with
good efficiency. Choose **IRON & MN if you have problem water
containing Iron, Manganese or hardness in excess of 50 gpg. The high
salt setting will be needed since these minerals are more difficult to
clean out of the resin bed. Note: A resin cleaner will also need to be
periodically added to the brine tank to insure proper operation.
See page 25: Res-Up® Feeder Installation Instructions
Peak flow rates intended for intermittent use only (10
minutes or less) and are for residential applications only.
Do not use peak flow rate for commercial applications
or for a continuous rate when treated water supplies are
geothermal heat pump, swimming pool, etc.
For satisfactory operation, the pumping rate of the well
system must equal or exceed indicated backwash flow rate.
All units come with plastic bypass
**Maximum Iron = 2.0 ppm ferrous (clear water iron)
Maximum Hydrogen Sulde = 0.0 ppm
Maximum Manganese = .75 ppm
pH = 6.5 to 8.5 with no iron present with iron present
6.5 - 7.5
See page_? - PROBLEM WATER KIT
CAUTION!
Do not use where the water is microbiologically
unsafe or with water of unknown quality without
adequate disinfection before or after the unit.
*NOTE
Clean water application for
municipal or city supplies only.
**NOTE
SET HARDNESS
This value is the maximum
compensated water hardness in
grains per gallon of the raw water
supply. It is used to calculate the
system capacity. If Ferrous Iron is
present add 4 gpg for every 1 ppm
of Ferrous Iron, 8 gpg for
Ferrous Manganese.

6
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NOTE
Due to transportation
and climatic conditions all
connections including the
valve to the tank need to be
checked at time of
installation and tightened if
necessary.
Be sure to check the entire unit for any shipping damage or parts loss. Also note damage to the shipping cartons. Contact the transportation company for all damage and loss
claims. The manufacturer is not responsible for damages in transit.
Small parts, needed to install the Softener, are in a parts box. To avoid loss of the small parts, keep them in the parts bag until you are ready to use them.
What is included in the box?
For Models 75,100,150, 200, you will expect the following:
1. Control Valve*
2. Tank
3. Parts Box
4. Owners Manual
5. Drain Hose & Clamp (Not included in some brands)
6. Brine Tank Assembly
UNPACKING / INSPECTION OF TWIN TANK MODEL
*All units (75, 100, 150, 200) are pre assembled with control
valve installed on the tank, no assembly required.
1. Control Valve
2. Tank
Distributor
Tube Inside
the Tank
Water
softening
Resin Inside
the Tank.
Brine Tank
(Round or
Square)
Brine Tank
Tubing
Brine Well/
Safety Float
Brine Tank Lid
Grid (Round or Square)
Grid Legs (3 for
Round and 4 for
Square)
6. Brine Tank Assembly (Round Brine Tank Shown))
There are 8 Red clips. Please check to
make sure you have all of them.
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18280
Upper Basket
3. Parts Box
60090003
2X 1” Straight
Adapter
60010006
Bypass Tool
60010026
O Rings Attached
60090010
2 X 3/4”
Elbow
Adapter)
60010052
Transformer
92360
Grease
Packet

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For Model 300 the media and Control Valve is packaged separately in carton and bags
What is included with 300 model?
1. Tank (Model 300 will get an Adapter and Oring attached to the tank)
2. Control Valve with Parts Box
3. Media Boxes (Qty 3 for 300)
4. Drain Line and Hose Clamp (Not Included with some models))
5. Brine Tank Assembly
18280
Upper Basket
2. Parts Box
60090003
2X 1” Straight
Adapter
60010006
Bypass Tool
60010026
O Rings Attached
60090010
2 X 3/4”
Elbow
Adapter)
60010052
Transformer
92360
Grease
Packet
There are 8 Red clips. Please check to
make sure you have all of them.
Model 300 will get
Adaptor and Oring
Shown
1. Tank
2. Control Valve
Distributor
Tube Inside
the Tank
Brine Tank
(Round or
Square)
Brine Tank
Tubing
Brine Well/
Safety Float
Brine Tank Lid
Grid (Round or Square)
Grid Legs (3 for
Round and 4 for
Square)
5. Brine Tank Assembly (Round Brine Tank Shown))
3. Media Box - X3
Water
softening
Resin Inside
the Tank.
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8
NOTE
Due to transportation
and climatic conditions all
connections including the
valve to the tank need to be
checked at time of
installation and tightened if
necessary.
UNPACKING / INSPECTION OF CABINET MODEL
1. Cabinet with Valve attached
2. Parts Box
3. Drain Line and Hose Clamp
18280
Upper Basket
2. Parts Box
60090003
2X 1” Straight
Adapter
60010006
Bypass Tool
60010026
O Rings Attached
60090010
2 X 3/4”
Elbow
Adapter)
60010052
Transformer
92360
Grease
Packet

8 9
Assembling Brine Tank
a) Attach the three brine grid legs to grid plate.The
legs will snap on to the tabs of the salt plate making
a“click”sound. For square brine tank there are four
legs.)
c) Drop the brine grid with brine well inside the
brine tank such that the nut tting faces the
hole on the brine tank. Then press the grid
evenly inside the brine tank until the brine grid
legs touches the bottom of the brine tank.
b) Insert the brine well assembly inside the grid
plate as well below.
d) Take the brine tube and insert the nut and plastic sleeve as
shown below.
e) Insert the tube in the oat assembly elbow and hand tighten
the nut. In many cases the brine line already come installed
from the factory. Leave the other end of the brine line tube
inside the brine tank
f)For installation of brine tank at the installation site, pull the
other end of the brine tube from the hole on the brine tank.
The completed assembly is shown below.
The hole in
the brine tank
should line up
with the brine
line as shown
IMPORTANT:
IT IS IMPORTANT
TO ALIGN THE
HANDLE TO THE
BRINE WELL AS
SHOWN
Insert Sleeve
ASSEMBLING BRINE TANK*
Insert Sleeve inside the Tubing
Attaching Brine Tubing to the Brine
Line of the Valve
*NOTE
Resin Cleaner
An approved resin cleaner
MUST be used on a regular
basis if your water supply
contains iron.
See page 25 - Res-Up®
Feeder Installation
Instructions

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Complete System Serial #
Valve Serial #
Cabinet Valve
Date Code Canature Valve
22018421Y M 4 L 0001
PART NUMBER YEAR (2016) MONTH (APR) DAY of MONTH (21) BATCH NUMBER
Valve Serial #:
CHECK VALVE TYPE AND VALVE SERIAL #
Check to make sure Valve Type is Upflow (UF) (left Sticker shown below). The right Sticker shows the serial # of the control valve. The middle Sticker is dataplate which
provides information of Serial # and Date of Manufacture of complete system. Both Serial # labels are important for troubleshooting.
Please record these numbers for future use on page 42 on the Important Warranty and Maintenance Information page.

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BEFORE INSTALLATION
Make sure you have a copy of your most recent water test results. If your water has not been tested previously you can contact
your supplier of this product to obtain a water sample bottle to be sent to one of our facilities for a free analysis. It is important
that this product not be installed until you have this information.
In all cases where metal pipe was originally used and is later interrupted by poly pipe or the Noryl bypass valve or by physical
separation, an approved ground clamp with no less than #6 copper conductor must be used for continuity, to maintain proper
metallic pipe bonding.
Inspecting and Handling Your New System*
Inspect the equipment for any shipping damage. If damaged, notify the transportation company and request a damage
inspection. Damage to cartons should also be noted.
Handle the conditioner unit with care. Damage can result if it is dropped or set on sharp, uneven projections on the floor.
Do not turn the conditioner unit upside down.
To Insure this Product Functions Properly:
Your feed water line size to the unit must be a minimum of 3/4 inch with an operating pressure of no less than 30
psi and no more than 125 psi.
MECHANICAL:
Do not use petroleum based lubricants such as petroleum jelly, oils or hydrocarbon based lubricants.Use only 100% silicone
lubricants (grease packet provided in parts kit). All plastic connections should be hand tightened only. Teflon tape may be used
on connections that do not use an O-ring seal. Do not use pliers or pipe wrenches except where indicated by Nut shape (eg. pipe
adapters) All plumbing must be completed according to local codes. Soldering connections should be done before connecting
any pieces to the pipe as excessive heat can damage them.
Tools Required for Installation:
NOTE: We recommend installation only be completed by a competent installer or
plumbing professional to insure this product is installed in accordance with local
plumbing codes.
sTwo adjustable wrenches
sAdditional tools may be required if modification to home plumbing is required.
sPlastic inlet and outlet fittings are included with the conditioner. To maintain full valve flow, 3/4” or 1” pipes to and from
the conditioner fittings are recommended. You should maintain the same, or larger, pipe size as the water supply pipe, up
to the conditioner inlet and outlet.
sUse copper, brass, or PEX pipe and fittings.
sSome codes may also allow PVC plastic pipe.
sALWAYS install the included bypass valve, or 3 shut-off valves. Bypass valves let you turn off water to the conditioner for
repairs if needed, but still have water in the house pipes.
s5/8” OD drain line is needed for the valve drain. A 10’ length of hose is not included with some brands.
NOTE
All government codes and
regulations governing the
installation of these devices
must be observed.
NOTE
If a severe loss in water
pressure is observed when
the conditioner unit is ini-
tially placed in service, the
conditioner tank may have
been laid on its side during
transit. If this occurs, back-
wash the conditioner to
“reclassify” the media.
*NOTE
Due to transportation
and climatic conditions all
connections including the
valve to the tank need to be
checked at time of
installation and tightened if
necessary.
NOTE
Check your local electrical
code for the correct clamp
and cable size.
CAUTION!
If the ground from the
electrical panel or breaker
box to the water meter or
underground copper pipe
is tied to the copper water
lines and these lines are cut
during installation of the No-
ryl bypass valve and/or poly
pipe, an approved grounding
strap must be used between
the two lines that have been
cut in order to maintain
continuity. The length of the
grounding strap will depend
upon the number of units
being installed and/or the
amount of copper pipe being
replaced with plastic pipe.
See Fig. 1.

12
Resin
Support Bed
Gravel
d) Apply the supplied lubricant (silicone grease part #92360) to the internal o-ring at the bottom of the control
valve. Attach the upper cone to the control valve. Apply lubricant to larger o-ring on the bottom of the valve that
seals with the tank threads.
e) Remove tape from top of riser tube. Carefully position valve over riser tube, inserting riser into the internal o-ring.
Turn the valve onto the threads of the tank until secure. Note: Make sure the quick connect power cord is
not yet connected to prevent the cord getting caught between the threads of the tank and valve.
Internal O-ring
Tank Seal O-ring
d
e
CAUTION: Make sure the power cord of the
valve doesnt get caught between the threads
D-Tube
Unscrew Spill Cap
Upper Cone
Plug
the
Riser
Tube
Cone
The riser
(distributor)
remains inside the
tank seated in the
depression at the
bottom
If required item
number to order a
funnel is 99003
a) Temporarily plug the open end at the top of the
riser (distribution) tube with tape.
b) Ensure the bottom of the riser tube remains
seated in the depression at the bottom of
the tank. Fill tank one quarter full of water
to protect distribution tube during gravel
installation.
c) “Fill the gravel support bed first. A large
funnel (sold separately part #99003) makes
filling the tank much easier. Tip: You can make
a funnel using a 1 gallon (4 litre) container by
cutting the bottom off. Slowly add the gravel
and level it by shaking the tank. Depending
on the type of system, add the resin or media
next, leveling it in the same manner.
a b c
PREPARATIONS
Media Installation (When Necessary). The 485HE-300 comes unloaded, media is shipped with separate media in pails or boxes.
Models lower than 2 CF of media come loaded with media and this step can be skipped for new installation.
CAUTION!
The unit should be
depressurized before
installing or replacing media
CAUTION!
Make sure that the
unit is de-pressurized
before conducting
this task.
CAUTION!
DO NOT use
petroleum based
lubricants as they
will cause swelling of
O-ring seals.

12 13
Please notice the
inlet and outlet
arrows on the
valve as shown
here to determine
the position of the
equipment
3/4” Elbow
Adapters
1” Straight
Adapters
Bypass
Drain Line Brine Line
Inlet
Outlet
PREPARATIONS
Planning Your Installation
Select the location of your conditioner tank with care. Various conditions which contribute to proper location are as follows:
1. All installation procedures must conform to local and state or provincial plumbing codes.
2. Outside faucets used to water lawns and gardens should not supply untreated water, replace untreated water with feed water to the unit. If necessary to do this please
install check valve, see page 17. A new water line is often required to be connected to supply untreated water to the inlet of the water conditioner and to the outside
faucets.
3. Locate as close as possible to the water supply source.
4. Locate as close as possible to a floor or laundry tub drain.
5. Locate in correct relationship to other water conditioning equipment. if closer than 10 feet please install check valve in accordance with local plumbing codes.
6. Conditioners should be located in the supply line before the water heater. Temperatures above 110°F (43°C ) will cause damage to conditioners.
7. Do not install a conditioner or conditioner in a location where freezing temperatures occur. Freezing may cause permanent damage to this type of equipment and will void
the factory warranty.
8. Allow sufficient space around the unit for easy servicing.
9. Keep the conditioner out of direct sunlight. The sun’’s heat may soften and distort plastic parts.
2. Make sure the bypass is attached well to the control valve. Connect the straight or elbow connectors to the bypass with red clips. Connect the inlet and outlet of the water
conditioner to the plumbing of the house.The control valve must not be submitted to temperatures above 43°C (110°F).When sweat ttings are used, to avoid damaging
the control valve, solder the threaded copper adapters to the copper pipe and then, usingTeon tape, screw the assembly into the bypass valve.
Do not use pipe thread compound as it may attack the material in the valve body.
3. Apply TeonTape and Orings to the ttings
4. Connect Conditioner to the house plumbing. Any solder joints near the valve must be done before connecting any piping to the valve. Always leave at least 6”(152 mm)
between the valve and joints when soldering pipes that are connected to the valve. Failure to do this could cause damage to the valve.
5. Drain Line connection: Attach 1/2”ID, 5/8”OD drain hose to the hose barb and tighten securely with a hose clamp. Run the drain line to a oor drain or a laundry drain.
Complete any necessary plumbing.
1. Determine the best location for your water conditioner, bearing in mind the location of your water supply lines, drain line and 120 volt AC electrical outlet. Subjecting the
conditioner to freezing or temperatures above 43°C (110°F) will void the warranty.
INSTALLATION STEPS

14
INSTALLATION STEPS
NOTE
Before starting installation,
read page 24, Plumbing
System Clean-Up, for
instructions on some
procedures that may need
to be performed first.
6. *Using the Allen Key (included), place the unit in the bypass position. Slowly turn on the main water supply. At the nearest cold treated water tap nearby remove
the faucet screen, open the faucet and let water run a few minutes or until the system is free of any air or foreign material resulting from the plumbing work.
7. Make sure there are no leaks in the plumbing system before proceeding. Close the water tap when water runs clean.
8. Open the brine tank salt lid and add water until there is approximately 3”(75 mm) of water in the tank. Do not add salt to the brine tank at this time.
*Automatic Water Bypass
The regeneration cycle lasts approximately 1.5 hours to 3.0 hours depending on the specic model, after which treated water service will be restored. During regeneration,
untreated water is automatically bypassed for use in the household. Hot water should be used as little as possible during this time to prevent hard water from lling the water
heater.
IMPORTANT: This is why the automatic regeneration is set for sometime during the night and manual regenerations should be performed when little or no
water will be used in the household. See ‘STARTUP & PROGRAMMING’, pages 16 & 19 for more info on Regeneration Programming.
*Manual Water Bypass
In case of an emergency such as conditioner maintenance, you can isolate your water conditioner from the water supply using the bypass valve located at the back of the control.
In normal operation the bypass is open with the ON/OFF knobs in line with the INLET and OUTLET pipes.To isolate the conditioner, simply rotate the knobs clockwise (as indicated
by the word BYPASS and arrow) until they lock. You can use your water related xtures and appliances as the water supply is bypassing the conditioner . However, the water you
use will be hard. To resume treated service, open the bypass valve by rotating the knobs counterclockwise. Please make sure bypass knobs are completely open other-
wise the unconditioned water could bypass through the valve.
NOTE
If the plumbing system is
used as the ground leg of
the electric supply,
continuity should be
maintained by installing
ground straps around any
nonconductive plastic
piping used in installation.
- See page 14
Sample
Connection
Sample
Connection
SERVICE
BYPASS
Sample
Connection
Sample
Connection
SERVICE
BYPASS
BYPASS

14 15
Water Pipe Inlet
Inlet
Outlet
Water Pipe Outlet
AC 120V/10A
Current Protect Socket
5/8”Drain Line
5/8”Overow Line
Brine Tank
Optional
Overow
Assembly
Optional
Pipes Fixed
Structure Floor Drain
Main Tank
3/8”Brine Tube
Brine Valve
Connector
Detail
Drain Elbow
Assembly
Bypass Assembly
Brine Line
Connector
Detail
Water Softener Installation
Outlet
Inlet
Cold (Raw water)
Cold (Filtered water) Cold (Raw water)
Check Valve
Water Heater
Hot (Soft Water)
Upow Water Softener
Filter
InIn Out
Out
Cold (Soft Water)
T
o Outside Faucet
InOut
Connect Softener to the HousePlumbing Any solder joints near the valve must be done before connecting any piping to the valve. Always leave at least 6”(152 mm)
between the valve and joints when soldering pipes that are connected to the valve. Failure to do this could cause damage to the valve.
CAUTION!
Never insert drain line
directly into a drain, sewer line, or trap.
Always allow an air gap between the drain
line and the wastewater to prevent the
possibility of sewage being back-siphoned
into the conditioner.
NOTE
Waste connections or drain
outlet shall be designed and
constructed to provide for
connection to the sanitary
waste system through an
air-gap of 2 pipe diameters
or 1 inch (22 mm) whichever
is larger.
WATER SOFTENER INSTALLATION
*NOTE
Check local plumbing codes
in regards to requirements
for use of Check Valve or
back flow prevention or
vacuum breaker
*

16
Laundry Stack
AC 120V/10A
Current Protect
Socket
Water Pipe Inlet
Water Pipe Outlet
Optional
Overow
Assembly
5/8”Overow Line
5/8”Drain Line
Brine Valve
Connector
Detail
PressureTank
3/8”Brine Tube Drain Elbow
Assembly
CABINET WATER SOFTENER INSTALLATION
Cold (Raw water)
Cold (Filtered water) Cold (Raw water)
Check Valve
Water Heater
Hot (Soft Water)
Upow Water Softener
Filter
InIn Out
Out
Cold (Soft Water)
T
o Outside Faucet
InOut
Outlet
Inlet
*NOTE
Check local plumbing codes
in regards to requirements
for use of Check Valve or
back flow prevention or
vacuum breaker
CAUTION!
Never insert drain line
directly into a drain, sewer line, or trap.
Always allow an air gap between the drain
line and the wastewater to prevent the
possibility of sewage being back-siphoned
into the conditioner.
NOTE
Waste connections or drain
outlet shall be designed and
constructed to provide for
connection to the sanitary
waste system through an
air-gap of 2 pipe diameters
or 1 inch (22 mm) whichever
is larger.
*

16 17
6(77,1*6 83 '2:1
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5(*(1 6(77,1*6 83 '2:1
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5(*(1 6(77,1*6 83 '2:1
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5(*(1
PRESS SETTINGS KEY
3 SEC TO UNLOCK
AUG/30/2019
12:15AM
BACKWASH
10:00 REMAIN
1. The display will read “PRESS SETTINGS
KEY 3 SEC TO UNLOCK”.
2. After 3 seconds, the display will beep
confirming unlock.
3. Press and hold MANUAL REGEN to
start Manual Regeneration process
4. The display will read time remaining.
ALLOW TO FINISH FULL CYCLE.
6(77,1*6 83 '2:1
0$18$/
5(*(1
LAST REGEN.
JAN/01/2019
SETTINGS BUTTON
The function of this key is to
enter the level one program-
ming mode where the valve
settings can be adjusted.
MANUAL REGEN BUTTON
This button has two functions.The rst is to initiate a manual
regeneration by holding the button for 3 or more seconds. The
second function is while in programming mode, pressing this key
allows the user to change the value of each setting.
UP / DOWN
These buttons are used to
increase or decrease the value
of the settings while in the
programming mode.
Key Pad Conguration
STARTUP & PROGRAMMING
The control valve is controlled with simple, user-friendly electronics displayed
on an LCD screen. When power is connected, the screen will show the following
information in sequence:
1. Date & Time
2. Regeneration Days (Time
interval between backwashes)
. Remaining Days (days left before
backwash begins)
4. RegenerationTime (Time of day
when backwash starts)
5. Last Regeneration Date (Last
date when system backwashed)
. Current Flow Rate (GPM) (ow
rate of water being currently used)
7. Peak Flow Rate (GPM) (Max
recorded ow rate of the water)
STEP 1. Connect the Transformer to the Valve
Plug the 12-volt transformer into a 120 VAC 60 Hz outlet.
BRINE TANK MODEL – Water to be Added at the Time of Installation:
BTR-100 (18.1”x 34.7”) - 2.5 US Gallons BTR-145 (20.3 x 37.4) - 3.25 US Gallons
BTR-200 (23.0”x 40.5”) - 5.5 US Gallons
STEP 2. Add Water to Brine Tank
Open the brine tank /cabinet salt lid and add water as per the info below.
Do not add salt to the brine tank at this time.
Please call Canature WaterGroup before attempting to change any Level 2 values as this can affect the performance of your
unit. (See page 41for Level 2 Programming)
STEP 3. Manually Regenerate the Valve
3a. Open the inlet on the bypass valve slowly and allow water to enter the unit. (The outlet of the bypass should remain closed to prevent any nes or debris from entering the
plumbing system. Allow all air to escape from the unit before turning the water on fully then allow water to run until the drain water appears to be clear of any nes or
color.
3b. Plug in the valve. Allow the valve to continue its cycles until complete and back in service. Allow the valve to stay in each position for 2 - 3 minutes to purge air from the
system and the valve. Failure to properly purge the system may result in unsatisfactory performance.This process can be performed more than once if necessary to purge
air and color or nes from the system before nishing start up. Once the system is purged properly you can open the outlet of the bypass valve. Because your plumbing
system has been disturbed it is advisable to remove screens from faucets and ush all lines until clear. See Plumbing System Clean-Up on page 23.
STEP 4. PROGRAMMING YOUR CONDITIONER
This unit is factory set for the correct size, you are required to program the date, the time, the number of people in the home and the correct hardness setting. Please review
Compensated Hardness Calculation (See page 22) before entering the hardness number from your water analysis.

18
6(77,1*6 83 '2:1
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6(77,1*6 83 '2:1
0$18$/
5(*(1 6(77,1*6 83 '2:1
0$18$/
5(*(1
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0$18$/
5(*(1
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5(*(1
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5(*(1
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5(*(1
TIME OF DAY
12:15AM
TIME OF DAY
12:15AM
YEAR
2018
MONTH
Feb
DAY
12
TIME OF DAY
12:15AM
TIME OF DAY
12:15PM
YEAR
2019
MONTH
Mar
TIME OF DAY
12:15AM
5. Press SETTINGS once to
highlight the value.
7. Press SETTINGS once to
highlight the value.
7. Press SETTINGS once to
highlight the value.
9. Press SETTINGS once to
highlight the current month.
11. Press SETTINGS once to
highlight DAY #.
6. Now press UP or DOWN
key to change the minute
value to current time.
8. Now press UP or DOWN
key to change the AM/
PM values to current time.
8. Now press UP or DOWN
key to change theYEAR
value to current year.
10. Now press UP or
DOWN key to change
the MONTH value to desired
month.
4. Now press UP or DOWN
key to change the hour
value to current time.
6(77,1*6 83 '2:1
0$18$/
5(*(1 6(77,1*6 83 '2:1
0$18$/
5(*(1
PRESS SETTINGS KEY
3 SEC TO UNLOCK
AUG/30/2019
12:15AM
1. The display will read “PRESS SETTINGS
KEY 3 SEC TO UNLOCK”.
2. After 3 seconds, the display will beep
confirming unlock.
3. Press SETTINGS until you hear
beep.
STARTUP & PROGRAMMING (CONTINUED)
Level 1 PROGRAMMING:

18 19
*Calculating Compensated Hardness for Water where Iron or Manganese is Present
From your water analysis.
Iron x 4 = grains of hardness and or Manganese x 8 = grains of hardness. These numbers can be found on your water analysis report, and the equivalent grains of hardness
should be added to your total hardness number. The new sum of these numbers is the hardness to be entered during programming below.
EG
Iron = 0.5 ppm x 4 = 2.0 gpg
Mang = 0.3 x 8 = 2.4 gpg (always round up) = 3.0 gpg
Hardness = 15 gpg + 2.0 (compensated iron) + 3.0 (compensated manganese) =20 gpg
enter 20 as the hardness when programming below.
Iron ________ x 4 + Manganese x 8 ____________ + Hardness = Total Hardness ________ (Enter this amount)
6(77,1*6 83 '2:1
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DAY
19
SET HARDNESS
20 GRAINS
SET HARDNESS
15 GRAINS
13. Press SETTINGS once to
highlight value.
12. Now press UP or
DOWN key to change
the DAY value to desired day.
14. Now press UP or DOWN
key to change HARDNESS value.
*See calculation below:
6(77,1*6 83 '2:1
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5(*(1
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5(*(1
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0$18$/
5(*(1
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5(*(1 6(77,1*6 83 '2:1
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5(*(1
SET PEOPLE
4
WATER SOURCE
MUNICIPAL
SALT SETTING
IRON & MN
WATER SOURCE
WELL/OTHER
SET PEOPLE
2
SALT SETTING
IRON & MN
15. Press SETTINGS once to
highlight value.
17. FACTORY SET DO NOT ADJUST!
18. FACTORY SET DO NOT ADJUST! 19. FACTORY SET DO NOT ADJUST! 20. FACTORY SET DO NOT ADJUST!
16. Now press UP + or
DOWN - key to change #
of PEOPLE.
STARTUP & PROGRAMMING (CONTINUED)
Level 1 PROGRAMMING:  CONTINUED

20
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5(*(1
REGEN. TIME
02:00 AM
REGEN. TIME
05:00 PM
PROGRAMING
COMPLETE
PROGRAMING
COMPLETE
22. Now press UP or
DOWN keys to change
REGEN. TIME.
21. Press SETTINGS once to
highlight value.
21. Press SETTINGS once to
COMPLETE PROGRAMING.
4. Press SETTINGS once to
COMPLETE PROGRAMING.
SETTING VACATION MODE
6(77,1*6 83 '2:1
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5(*(1
AUG/30/2019
12:15AM
VACATION MODE
OFF
1. To set VACATION MODE, press
& hold SETTINGS and
MANUAL REGEN until
you hear a beep.
2. Press MANUAL REGEN to
VACATION MODE setting.
3. Now press UP or DOWN
keys to change to change
to ON.
This function may be activated during a prolonged absence, such as a vacation for more than 2 weeks.The system will perform a brief backwash and rinse based on advanced
setting.The purpose is to keep the water fresh in the softener tank and plumbing system.
STARTUP & PROGRAMMING (CONTINUED)