NOVO NovoSoft 165 Series User manual

Canada West
855 Park St., Unit 1
Regina, SK S4N 6M1
Canada East
490 Pinebush Rd., Unit 1
Cambridge, ON N1T 0A5
U.S.A.
56 Lightcap Rd.
Pottstown, PA 19464
9760 Mayower Park Drive,
Suite 110
Carmel, IN 46032
4655 McDowell Rd. W
Phoenix, AZ 85035
Owners Manual
165 Series
Water Softener
1. Page 21 of this manual contains important maintenance procedures for the continued proper
operation of your unit. These MUST be performed regularly for your warranty to remain valid.
2. Read all instructions carefully before operation.
3. Avoid pinched o-rings during installation by applying NSF certied lubricant to all seals (provided with install kit).
4. This system is not intended for treating water that is microbiologically unsafe or of unknown quality without
adequate disinfection before or after the system.
IAPMO R & T Certified
against NSF/ANSI 44
IAPMO R & T Certified
against CSA B483.1

Table of Contents
READ THIS PAGE FIRST
BEFORE STARTING INSTALLATION 3
EFFICIENCY STATEMENT 4
HOW YOUR WATER CONDITIONER WORKS 5
SPECIFICATIONS
SPECIFICATION / SYSTEM DIMENSIONS 6
BRINE TANK DIMENSIONS 7
INSTALLATION
UNPACKING / INSPECTION OF TWIN TANK MODEL 9
UNPACKING / INSPECTION OF CABINET MODEL 11
BEFORE INSTALLATION 13
PREPARATIONS 14
PREPARATIONS / INSTALLATION STEPS 15
INSTALLING BRINE TANK 16
WATER SOFTENER INSTALLATION 17
CABINET WATER SOFTENER INSTALLATION 18
OPERATION
STARTUP INSTRUCTIONS 19
MAINTENANCE INSTRUCTIONS 21
RES-UP® FEEDER INSTALLATION INSTRUCTIONS 23
SERVICING 165 VALVE 25
REPLACEMENT
TIMER REPLACEMENT 26
REPLACING THE BYPASS AND METER CABLE 27
CLEAN INJECTOR ASSEMBLY / PISTON AND/OR BRINE VALVE ASSEMBLY REPLACEMENT 28
REPLACE METER ASSEMBLY / REPLACE MOTOR 29
REPLACE DRAIN LINE FLOW CONTROL / REPLACING PCBS 30
PARTS BREAKDOWN 31
PARTS
POWERHEAD 32
VALVE BODY 33
BYPASS 34
CABINET 35
MASTER PROGRAMMING 36

3
READ THIS PAGE FIRST
BEFORE STARTING INSTALLATION
Read this manual thoroughly to become familiar with the
appliance and its capabilities before installing or operating
the new appliance. Failure to follow instructions in this
manual could result in personal injury or property damage.
This manual will also help you to get the most out of
your new appliance.
Installation must comply with all State, provincial or local
regulations. Check with your local public works department
for plumbing and sanitation codes. In the event the codes
conflict with any content in this manual the local codes
should be followed. Consult your licensed plumber for
installation of this system.
WARNING!: Do not use water that is microbiologically unsafe
without adequate disinfection before or after this system.
Do not install this appliance where it may be exposed to wet
weather, direct sunlight, or temperatures outside of the
range specified above.
This appliance is designed to operate on pressures of 30
psi to 125 psi. If the water pressure is higher than the
maximum use a pressure reducing valve in the water supply
line to the device.
This appliance is capable of operating at temperatures
between 40°F and 110°F (4°C - 43°C). Do not use this
appliance on hot water supplies.
Avoid pinched o-rings during installation by applying
(provided with install kit) IAPMO certified lubricant to all
seals.
It is not uncommon for sediment, precipitated iron or
hardness to be present in water supplies. Precipitated
minerals or sediments can cause damage to the seals and
piston. This is considered a harsh environment and the seals
and piston would not be covered by warranty stated or
otherwise.
It is recommended to regularly inspect and service the
control valve on an annual basis. Cleaning and or replacement
of piston, seals, and or spacers may be necessary depending
on how harsh the conditions are. An Annual Maintenance kit
is available for this purpose
This publication is based on information available when
approved for printing. Continuing design refinement could
cause changes that may not be included in this publication.
The manufacturer reserves the right to change the
specifications referred to in this literature at any time,
without prior notice.
INSTALL NOTES &
SAFETY MESSAGES
Watch for the following
messages in this manual:
NOTE
Do not remove or destroy
the serial number. It must be
referenced on request
for warranty repair or
replacement
CAUTION!
Disassembly while
under pressure can
result in flooding.
WARNING!
ELECTRICAL SHOCK
HAZARD! UNPLUG THE UNIT
BEFORE REMOVING THE
COVER OR ACCESSING ANY
INTERNAL CONTROL PARTS
NOTE: used to emphasize
installation, operation or
maintenance information
which is important but does
not present a hazard.
CAUTION: used when
failure to follow directions
could result in damage to
equipment or property.
WARNING: used to
indicate a hazard which
could cause injury or death if
ignored.

4
IAPMO R & T Certified
against CSA B483.1
PERFORMANCE DATA SHEET
MODEL NUMBER 165-75 165-IOO 165- 150 165-200 165-250 165-300
Qty High Capacity Resin 0.75 ft3 1.0 ft3 1.5 ft3 2.0 ft3 2.5 ft3 3.0 ft3
Rated Service Flow (gpm) 7.5 11.0 11.2 12.4 12.6 12.9
Pressure Drop at Rated Service Flow (psi) 7.0 15.0 15.0 15.0 15.0 15.0
Rated Softening Capacity (grains) 9,609 @ 2.25lbs 13,269 @ 3lbs 20,443 @ 4.5lbs 27,258 @ 6lbs 32,559 @ 9lbs 40,887 @ 9lbs
Eciency (grains/lb salt) 4,271 4,543 4,543 4,543 4,543 4,543
Max. Flow Rate to Drain (gpm) 2.0 2.0 2.4 3.5 4.0 5.0
Working Pressure Min.20 • Max. 125 psi
Operating Temperature Min 39 - Max. 100 degrees Fahrenheit
EFFICIENCY STATEMENT
This product is efficiency rated according to NSF/ANSI 44.The stated efficiencies are valid only at the specified salt dosages and maximum service flow rate.
These softeners conform to NSF/ANSI 44 for the specific performance claims as verified and substantiated by test data.These models are efficiency rated.The efficiency rating is
valid only at the stated salt dose and maximum service flow rate. They have a demand initiated regeneration (D.I.R.) feature that complies with specific performance specifica-
tions intended to minimize the amount of regenerant brine and water used in their operation.These softeners have a rated softener efficiency of not less than 3350 grains of
total hardness exchange per pound of salt (based on sodium chloride) and shall not deliver more salt than their listed ratings.The rated salt efficiency is measured by
laboratory tests described in NSF/ANSI Standard 44.These tests represent the maximum possible efficiency that the systems can achieve. Operational efficiency is the actual
efficiency after the system has been installed. It is typically less than the efficiency due to individual application factors including water hardness, water usage, and other
contaminants that reduce the softener’s capacity. These systems are not intended for use with water that is microbiologically unsafe or of unknown quality without adequate
disinfection before or after the system. For best results, use plain, white block salt. Refer to Installation/operation manual and warranty for further details on installation, parts
and service, maintenance and further restrictions or limitations to the use of the product.

4 5
HOW YOUR WATER CONDITIONER WORKS
Why Water Gets Hard And How It Is Softened
All of the fresh water in the world originally falls as rain, snow, or sleet. Surface water is drawn upward by the sun, forming clouds.Then, nearly pure and soft as it starts to fall,
it begins to collect impurities as it passes through smog and dust-laden atmosphere. And as it seeps through soil and rocks it gathers hardness, rust, acid, unpleasant tastes and
odors.
Water hardness is caused primarily by limestone dissolved from the earth by rainwater. Because of this, in earlier times people who wanted soft water collected rainwater from
roofs in rain barrels and cisterns before it picked up hardness from the earth.
Some localities have corrosive water. A softener cannot correct this problem and so its printed warranty disclaims liability for corrosion of plumbing lines, fixtures or appliances.
Iron is a common water problem. The chemical/physical nature of iron found in natural water supplies is exhibited in four general types:
1. Dissolved Iron—Also called ferrous or“clear water”iron. This type of iron can be removed from the water by the same ion exchange principle that removes the
hardness elements, calcium and magnesium. Dissolved iron is soluble in water and is detected by taking a sample of the water to be treated in a clear glass.The
water in the glass is initially clear, but on standing exposed to the air, it may gradually turn cloudy or colored as it oxidizes.
2. Particulate Iron—Also called ferric or colloidal iron.This type of iron is an undissolved particle of iron. A softener will remove larger particles, but they may not be
washed out in regeneration effectively and will eventually foul the ion exchange resin. A filtering treatment will be required to remove this type of iron.
3. Organic Bound Iron—This type of iron is strongly attached to an organic compound in the water. The ion exchange process alone cannot break this attachment
and the softener will not remove this type of iron.
4. Bacterial Iron—This type of iron is protected inside a bacteria cell. Like the organic bound iron, it is not removed bya water softener.
Water softeners remove hardness in the water by exchanging particles in the water, or ions. They remove hard ions such as calcium and magnesium in the water by trading it
for sodium ions producing soft water. Unlike the calcium and magnesium, sodium stays dissolved in water and does not form a scale. Sodium also does not interfere with the
cleaning action of soaps. The sodium is released by a charged resin contained in the softener, this resin also traps the calcium and magnesium ions. Eventually this resin releases
all of its sodium and has filled up with other ions, so it then must be regenerated. Regeneration is accomplished by washing the resin with a salt saturated brine solution that
removes the calcium and magnesium while replenishing the sodium. This is why the softener requires a brine tank and salt. The water softener can run for days before running
out of sodium, and when it does, the sodium is replenished in only a matter of a few hours
When using a softener to remove both hardness and dissolved iron it is important that it regenerates more frequently than ordinarily would be calculated for hardness removal
alone. Although many factors and formulas have been used to determine this frequency, it is recommended that the softener be regenerated when it has reached 50–75% of the
calculated hardness alone capacity. This will minimize the potential for bed fouling.
If you are operating a water softener on clear water iron, regular resin bed cleaning is needed to keep the bed from coating with iron. Even when operating a softener on water
with less than the maximum of dissolved iron, regular cleanings should be performed. Clean every six months or more often if iron appears in your conditioned water supply. Use
resin bed cleaning compounds carefully following the directions on the container.
CAUTION!
Do not use where the
water is microbiologically
unsafe or with water of
unknown quality without
adequate disinfection be-
fore or after the unit.

6
Cabinet Model
B
Twin Tank Model
A
C
Models A (Inches) B (Inches) C (Inches)
75 53” 9" 13”
100 57” 9" 13”
150 63” 10" 15”
200 61” 12" 16”
300 63” 13" 17”
Model
Capacity Grains Flow Rate
Mineral
Tank Size
Resin
Cu. Ft.
Brine Tank /
Cabinet Size
Inches
Salt Cap
Lbs
Shipping
Weight
Lbs
@ 10 lbs/
cu ft
@ 6 lbs/cu
ft (Factory
Setting)
@ 3 lbs/
cu ft
Service
USGPM
Backwash
USGPM
165-75 19,875 16,500 10,500 8.0 1.5 8 x 44 0.75 15.8 x 32.1 250 84
165-100 26,500 22,000 14,000 10.0 2.0 9 x 48 1.00 18.1 x 34.5 300 104
165-150 39,750 33,000 21,000 12.0 2.4 10 x 54 1.50 18.1 x 34.5 300 133
165-200 53,000 44,000 28,000 13.0 3.0 12 x 52 2.00 20.3 x 37.4 400 153
165-300 79,500 66,000 42,000 15.0 5.0 14x65 3.00 20.3 x 37.4 400 220
165-75C 19,875 16,500 10,500 8.0 2.0 9 x 35 0.75 13.0x22.5x44.0 300 84
165-100C 26,500 22,000 14,000 10.0 2.4 10 x 35 1.00 13.0x22.5x44.0 300 104
SPECIFICATION
Working Temperature = 34-110°F (1-43°C)
(Do not subject the unit to freezing temperatures)
Working Pressure = 30-125 PSIG (137-861 kPa)
Voltage = 120V / 60 Hz
Pipe Size = 3/4” or 1”
• At the stated service flow rates, the pressure drop
through these devices will not exceed 15 psig.
•Changing salt settings from factory setting may
require changing injector sizes to achieve stated
capacities
•The manufacturer reserves the right to make product
improvements which may deviate from the
specifications and descriptions stated herein,
without obligation to change previously manufactured
products or to note the change.
* Do not use water that is microbiologically unsafe
without adequate disinfection before or after the
system.
* Iron content must not exceed 1 ppm. Beyond 1 ppm
an iron softener must be used. Periodic media
cleaning is required by Pro-Res Cleaner is iron level
exceed 0.3 ppm
SYSTEM DIMENSIONS

6 7
Model Color Liquid Volume Tank Dimensions
(inches)
5 Pack Carton
Dimensions (inches)
Salt Capacity
US Gal Liters L x W x H L x W x H Lbs Kg
Brine Tanks
BTR-70 Black 20.3 76.5 15.8 x 32.1 16.7 x 16.7 x 61.0 185.0 92.8
BTR-70 Blue 20.3 76.7 15.8 x 32.1 16.7 x 16.7 x 61.0 185.0 92.8
BTR-100 Vanilla 29.5 111.5 18.1 x 34.7 18.9 x 18.9 x 65.6 270.0 122.2
BTR-100 Black 29.5 111.5 18.1 x 34.7 18.9 x 18.9 x 65.6 270.0 122.2
BTR-100 Blue 29.5 111.5 18.1 x 34.7 18.9 x 18.9 x 65.6 270.0 122.2
BTR-145 Black 42.3 159.7 20.3 x 37.4 21.9 x 21.9 x 72.2 385.0 174.2
BTR-200 Grey 53.0 200.3 23.0 x 40.5 24.6 x 24.6 x 84 700.0 316.7
BTS-70 Black 19.0 71.8 13.1 x 13.1 x 34.7 14.4 x 14.4 x 62 175.0 92.8
BTS-70 Blue 19.0 71.8 13.1 x 13.1 x 34.7 14.4 x 14.4 x 62 175.0 92.8
BTS-100 Vanilla 25.0 94.5 15.0 x 15.0 x 34.7 16.6 x 16.7 x 61 230.0 104.1
BTS-100 Black 25.0 94.5 15.0 x 15.0 x 34.7 16.6 x 16.7 x 61 230.0 104.1
BTS-100 Blue 25.0 94.5 15.0 x 15.0 x 34.7 16.6 x 16.7 x 61 230.0 104.1
* All brine tanks come with salt grid, safety oat and brine well
Dimensions
BTS70
BTS100
BRINE TANK DIMENSIONS

8
VDOWJULGV\VWHP
VDOWWDQNERG\
VDOWWDQNOLG
EULQHZHOODQGEULQHYDOYH
VDOWJULGV\VWHP
%75OODEHO
BTR70
BTR145
BTR100
BTR200

8 9
There are 5 Red clips.
Please check to make
sure you have all of
them.
Be sure to check the entire unit for any shipping damage or parts loss. Also note damage to the shipping cartons. Contact the transportation company for all damage and loss
claims. The manufacturer is not responsible for damages in transit.
Small parts, needed to install the Softener, are in a parts box. To avoid loss of the small parts, keep them in the parts bag until you are ready to use them.
What is included in the box?
For Models 75,10,15,20, you will expect the following:
1. Control Valve
2. Tank
3. Parts Box
4. Owners Manual
5. Drain Hose & Clamp (Not included in some brands)
6. Brine Tank Assembly
UNPACKING / INSPECTION OF TWIN TANK MODEL
1. Control Valve
2. Tank
Distributor
Tube Inside
the Tank
Media Inside
the Tank.
Media Type
will depend
on what
models were
purchased
Brine Tank
(Round or
Square)
Brine Tank
Tubing
Brine Well/
Safety Float
Brine Tank Lid
Grid (Round or Square)
Grid Legs (3 for
Round and 4 for
Square)
6. Brine Tank Assembly (Round Brine Tank Shown))
18280
Upper Basket
3. Parts Box
60090003
2X 1” Straight
Adapter
60010006
Bypass Tool
O Rings Attached
60090010
2 X 3/4”
Elbow
Adapter)
60010630
Transformer
92360
Grease
Packet

10
There are 5 Red clips.
Please check to make
sure you have all of
them.
For Models 30 and 40 the media and Control Valve is packaged separately in carton and bags
What is included with 30 and 40 models?
1. Tank (Models 30 and 40 will get an Adapter and Oring attached to the tank)
2. Control Valve with Parts Box
3. Media Boxes (Qty 3 for 30 and Qty 4 for 40)
4. Drain Line and Hose Clamp (Not Included with some models))
5. Brine Tank Assembly
Brine Tank
(Round or
Square)
Brine Tank
Tubing
Brine Well/
Safety Float
Brine Tank Lid
Grid (Round or Square)
Grid Legs (3 for
Round and 4 for
Square)
5. Brine Tank Assembly
Models 30, 40 will get
Adaptor and Oring
Shown
1. Tank
2. Control Valve
3. Media Box
(Qty depends
on Models)
Distributor
Tube Inside
the Tank
Media Inside
the Tank.
Media Type
will depend
on what
models were
purchased
18280
Upper Basket
2. Parts Box
60090003
2X 1” Straight
Adapter
60010006
Bypass Tool
60010026
O Rings Attached
60090010
2 X 3/4”
Elbow
Adapter)
60010630
Transformer
92360
Grease
Packet

10 11
1. Cabinet
1. Control Valve
UNPACKING / INSPECTION OF CABINET MODEL
1. Cabinet with Valve attached
2. Parts Box
3. Drain Line and Hose Clamp (Not Included with some models))
18280
Upper Basket
2. Parts Box
60090003
2X 1” Straight
Adapter
60010006
Bypass Tool
60010026
O Rings Attached
60090010
2 X 3/4”
Elbow
Adapter)
60010630
Transformer
92360
Grease
Packet

12
Valve Serial #
Complete System Serial #
Date Code Canature Valve
22018421Y M 4 L 0001
PART NUMBER YEAR (2016) MONTH (APR) DAY of MONTH (21) BATCH NUMBER
H = 2011 1 = JAN 1
I = 2012 2 = FEB 2
J = 2013 3 = MAR 3
K = 2014 4 = APR 4
L = 2015 5 = MAY 5
M = 2016 6 = JUN 6
N = 2017 7 = JUL 7
O = 2018 8 = AUG 8
P = 2019 9 = SEP 9
Q = 2020 A = OCT A = 10
B = NOV B = 11
C = DEC C = 12
D = 13
E = 14
F = 15
G = 16
H = 17
I = 18
J = 19
K = 20
L = 21
M = 22
N = 23
O = 24
P = 25
Q = 26
R = 27
S = 28
T = 29
U = 30
V = 31
Valve Serial #:
Check Valve Type and Valve Serial #
Check to make sure the valve type is what you ordered. The serial # label on the left will show 1650 (DF) for downflow valve and 1650 (UF) for Upflow valve The right Sticker
shows the serial # of the control valve. The middle Sticker is dataplate which provides information of Serial # and Date of Manufacture of complete system. Both Serial # labels
are important for troubleshooting.

12 13
8QILOWHUHG:DWHU%\SDVV
/RRS&XW&DSSHG
*URXQG6WUDS5HTXLUHG%HFDXVH
RI%UHDNLQ&RQWLQXLW\
)LOWHUHG:DWHU/LQHLQ+RPH
Fig. 1.
BEFORE INSTALLATION
Make sure you have a copy of your most recent water test results. If your water has not been tested previously you can contact
your supplier of this product to obtain a water sample bottle to be sent to one of our facilities for a free analysis. It is important
that this product not be installed until you have this information.
In all cases where metal pipe was originally used and is later interrupted by poly pipe or the Noryl bypass valve or by physical
separation, an approved ground clamp with no less than #6 copper conductor must be used for continuity, to maintain proper
metallic pipe bonding.
Inspecting and Handling Your 165 Softener*
Inspect the equipment for any shipping damage. If damaged, notify the transportation company and request a damage
inspection. Damage to cartons should also be noted.
Handle the filter unit with care. Damage can result if it is dropped or set on sharp, uneven projections on the floor.
Do not turn the filter unit upside down.
To Insure this Product Functions Properly:
Your feed water line size to the unit must be a minimum of 3/4 inch with an operating pressure of no less than 30
psi and no more than 125 psi.
MECHANICAL:
Do not use petroleum based lubricants such as petroleum jelly, oils or hydrocarbon based lubricants.Use only 100% silicone
lubricants (grease packet provided in parts kit). All plastic connections should be hand tightened only. Teflon tape may be used
on connections that do not use an O-ring seal. Do not use pliers or pipe wrenches except where indicated by Nut shape (eg. pipe
adapters) All plumbing must be completed according to local codes. Soldering connections should be done before connecting
any pieces to the pipe as excessive heat can damage them.
Tools Required for Installation:
NOTE: We recommend installation only be completed by a competent installer or
plumbing professional to insure this product is installed in accordance with local
plumbing codes.
sTwo adjustable wrenches
sAdditional tools may be required if modification to home plumbing is required.
sPlastic inlet and outlet fittings are included with the filter. To maintain full valve flow, 3/4” or 1” pipes to and from the
filter fittings are recommended. You should maintain the same, or larger, pipe size as the water supply pipe, up to the filter
inlet and outlet.
sUse copper, brass, or PEX pipe and fittings.
sSome codes may also allow PVC plastic pipe.
sALWAYS install the included bypass valve, or 3 shut-off valves. Bypass valves let you turn off water to the filter for repairs if
needed, but still have water in the house pipes.
s5/8” OD drain line is needed for the valve drain. A 10’ length of hose is not included with some brands.
NOTE
All government codes and
regulations governing the
installation of these devices
must be observed.
NOTE
If a severe loss in water
pressure is observed when
the filter unit is initially
placed in service, the filter
tank may have been laid on
its side during transit. If this
occurs, backwash the filter
to “reclassify” the media.
*NOTE
Due to transportation
and climatic conditions all
connections including the
valve to the tank need to be
checked at time of
installation and tightened if
necessary.
NOTE
Check your local electrical
code for the correct clamp
and cable size.
CAUTION!
If the ground from the
electrical panel or breaker
box to the water meter or
underground copper pipe
is tied to the copper water
lines and these lines are cut
during installation of the No-
ryl bypass valve and/or poly
pipe, an approved grounding
strap must be used between
the two lines that have been
cut in order to maintain
continuity. The length of the
grounding strap will depend
upon the number of units
being installed and/or the
amount of copper pipe being
replaced with plastic pipe.
See Fig. 1.

14
O-ring
Plug
the
Riser
Tube
Upper
Cone
The riser
(distributor)
remains inside the
tank seated in the
depression at the
bottom
a) Lube the bottom oring (picture d) and attach
the upper cone to the valve.
b) Temporarily plug the open end of the riser
tube to ensure that no resin or gravel falls
down into the distribution. The riser (distrib-
utor) remains inside the tank seated in the
depression at the bottom. Plug tube with a
tape. Remove after media is loaded.
c) Fill support bed first. The media will not
always spill down inside the tank and may
need to be swept inside.The large funnel
(sold separately makes lling the tank easier
and neater. (Or an empty 1 gallon or 4 liter
container with the bottom cut out makes a
good funnel.)
a b c
Resin
Support Bed
Gravel
e
CAUTION: Make sure the power cord of the
valve doesnt get caught between the threads
Grease port Orings using
brush (not included) or
your finger (Make sure to
wear protective gloves)
D-Tube
Unscrew Spill Cap Attach
Upper
Basket
d) Lube the bottomValve Orings with the grease supplied, Attach the Upper Basket. Unscrew the spill cap. Carefully
Slide the D-Tube inside the Valve and Screw theValve inside theTank such that the power cord doesnt
get caught between the valve and the tank.
Place the media into the tank in the order
indicated above. Slowly and carefully add
the gravel support bed and the ltration
media leveling each layer as it is placed into
the tank.
d) Unplug the riser tube, carefully position the valve over it and turn the valve into the threads in the berglass tank,
tightening securely into tank. Note: Ensure that the internal O-ring in the valve ts securely over the riser tube.
Silicone grease (part # 92360) or other food grade lubricant may be applied to the O-ring to ease installation of
the riser tube.
d
PREPARATIONS
Media Installation (When Necessary). Models including and higher than 2 CF (Models 250,300) of media are shipped with
separate media in pails or boxes. Models lower than 2 CF of media come loaded with media and this step can be skipped for new
installation.
CAUTION!
The unit should be
depressurized before
installing or replacing media
CAUTION!
Make sure that the
unit is de-pressurized
before conducting
this task.
CAUTION!
DO NOT use petro-
leum based lubricants
as they will cause
swelling of O-ring
seals.

14 15
Downflow Valve
Inlet
Outlet
Attaching Bypass to Valve (If required in case of replacing the control valve. The new control
valve comes with bypass attached)
Make sure the bypass is attached well to the control valve. Connect the straight or elbow connectors to
the bypass with red clips. Connect the inlet and outlet of the water Softener to the plumbing of the
house. The control valve must not be submitted to temperatures above 43°C (110°F). When sweat
fittings are used, to avoid damaging the control valve, solder the threaded copper adapters to the
copper pipe and then, using Teflon tape, screw the assembly into the bypass valve.Do not use pipe
thread compound as it may attack the material in the valve body.
PREPARATIONS
Clips
Bypass
2. Water Lines
Outside faucets used to water lawns and gardens should not supply softened water. A new water line is often required to be connected to supply hard water to the inlet of
the water softener and to the outside faucets. Cut the water line between where it enters the house and before any lines that branch o to feed the hot water heater or
other xtures in the house and as near the desired location of the water softener as possible. Install a tee tting on the feed end of the cut pipe, and an elbow tting on the
other end. Install piping from the tee to the inlet of the water softener and from the elbow to the outlet of the softener. To sever the water lines which branch o to feed any
outside faucets, cut the branch lines approximately two inches from the tting on the main water line. Install an elbow on the end of the pipe nearest the outside faucet and
a cap on the end connected to the existing water line. Install piping from the tee installed on the inlet line to the water softener to the elbow installed on the pipe to the
outside faucet. Following this procedure will result in all lines in the house, with the exception of the outside faucets, but including the water heater and therefore the hot
water lines, being supplied with soft water.
Determine the best location for your water Softener, bearing in mind the location of your water supply lines, drain line and 120 volt AC electrical
outlet. Subjecting the Softener to freezing or temperatures above 43°C (110°F) will void the warranty.
INSTALLATION STEPS
Please notice the inlet and outlet labels on the valve as shown here to
determine the position of the equipment:
For DF Softener - The inlet should be on the left hand side of the valve
and out on the right hand side
Facts to Remember When Planning Your Installation
1. All installation procedures must conform to local and state or provincial plumbing codes.
2. Outside faucets used to water lawns and gardens should not supply untreated water, replace untreated water with feed water
to the unit. If necessary to do this please install check valve, see page 14. A new water line is often required to be connected to
supply untreated water to the inlet of the water lter and to the outside faucets.
3. Make sure the bypass is attached well to the control valve. Connect the straight or elbow connectors to the bypass with red
clips. Connect the inlet and outlet of the water lter to the plumbing of the house.The control valve must not be submitted
to temperatures above 43°C (110°F). When sweat ttings are used, to avoid damaging the control valve, solder the threaded
copper adapters to the copper pipe and then, using Teon tape, screw the assembly into the bypass valve.
Do not use pipe thread compound as it may attack the material in the valve body.
4. Apply TeonTape and Orings to the ttings
5. Connect Filter to the house plumbing. Any solder joints near the valve must be done before connecting any piping to the valve.
Always leave at least 6”(152 mm) between the valve and joints when soldering pipes that are connected to the valve. Failure to
do this could cause damage to the valve.
6. Drain Line connection: UsingTeon tape, screw the 1/2”hose barb and attach oring into the drain port in the valve. Attach
1/2”drain hose (Supplied with some models and brands) to the hose barb and tighten securely with a hose clamp (Supplied
with some models and brands). Run the drain line to a oor drain or a laundry drain. Complete any necessary plumbing.
7. Using the Allen Key (included), place the unit in the bypass position. Slowly turn on the main water supply. At the nearest cold
treated water tap nearby remove the faucet screen, open the faucet and let water run a few minutes or until the system is free
of any air or foreign material resulting from the plumbing work.
8. Make sure there are no leaks in the plumbing system before proceeding. Close the water tap when water runs clean.
9. Open the brine tank / cabinet salt lid and add water until there is approximately 3”(75 mm) of water in the tank. Do not add
salt to the brine tank at this time.

16
Attaching Brine Tubing to the Brine Line
of the Valve
Make sure the blue clip is secure
*NOTE
Resin Cleaner
An approved resin cleaner
MUST be used on a regular
basis if your water supply
contains iron.
See page 23 - Res-Up®
Feeder Installation
Instructions
a) Attach the three brine grid legs to grid plate.The
legs will snap on to the tabs of the salt plate making
a“click”sound. For square brine tank there are four
legs.)
c) Drop the brine grid with brine well inside the
brine tank such that the nut tting faces the
hole on the brine tank. Then press the grid
evenly inside the brine tank until the brine grid
legs touches the bottom of the brine tank.
b) Insert the brine well assembly inside the grid
plate as well below.
d) Take the brine tube and insert the nut and plastic sleeve as
shown below.
e) Insert the tube in the oat assembly elbow and hand tighten
the nut. In many cases the brine line already come installed
from the factory. Leave the other end of the brine line tube
inside the brine tank
f)For installation of brine tank at the installation site, pull the
other end of the brine tube from the hole on the brine tank.
The completed assembly is shown below.
The hole in
the brine tank
should line up
with the brine
line as shown
for round and
square brine
tank.
IMPORTANT:
IN ROUND
BRINE TANK, IT
IS IMPORTANT
TO ALIGN THE
HANDLE TO
THE BRINE
WELL AS
SHOWN
Insert Sleeve
INSTALLING BRINE TANK

16 17
Optional
Overow
Assembly
Brine Valve
Connector Detail
A
C120V/10A
C
urrent Protect Socket
Brine Elbow
Assembly
Water Pipe Outlet
Main tank
5/8”Drain Line
Bypass assembly
5/8”Overow Line
Floor drain
Optional
Pipes Fixed
Structure
Drain Elbow
Assembly
Outlet
Brine Tank
3/8”Brine Tube
Inlet
Water Pipe Inlet
Downflow Water Softener Installation
Cold (Raw water)
Cold (Filtered water) Cold (Raw water)
Check Valve
Water Heater
Hot (Soft Water)
Downow Water Softener
Filter
InIn Out
Out
Cold (Soft Water)
T
o Outside Faucet
InOut
Outlet
Inlet
NOTICE - THERE ARE RAISED
ARROWS ON THE BYPASS
ASSEMBLY INDICATING
DIRECTION OF WATER FLOW
*NOTE
Check local plumbing codes
in regards to requirements
for use of Check Valve or
back flow prevention or
vacuum breaker
*
Connect Softener to the HousePlumbing Any solder joints near the valve must be done before connecting any piping to the valve. Always leave at least 6”(152 mm)
between the valve and joints when soldering pipes that are connected to the valve. Failure to do this could cause damage to the valve.
CAUTION!
Never insert drain line
directly into a drain, sewer line, or trap.
Always allow an air gap between the drain
line and the wastewater to prevent the
possibility of sewage being back-siphoned
into the conditioner.
NOTE
Waste connections or drain
outlet shall be designed and
constructed to provide for
connection to the sanitary
waste system through an
air-gap of 2 pipe diameters
or 1 inch (22 mm) whichever
is larger.
INSTALLATION

18
Downflow Cabinet Water Softener Installation
Brine Elbow
Assembly
Water Pipe Outlet
Bypass assembly
Outlet
Inlet
Water Pipe Inlet
Drain Elbow
Assembly
Floor drain
Optional
Pipes Fixed
Structure
5/8”Overow Line
AC120V/10A
Current Protect Socket
5/8”Drain Line
Cold (Raw water)
Cold (Filtered water) Cold (Raw water)
Check Valve
Water Heater
Hot (Soft Water)
Downow Water Softener
Filter
InIn Out
Out
Cold (Soft Water)
T
o Outside Faucet
InOut
INSTALLATION
Outlet
Inlet
NOTICE - THERE ARE RAISED
ARROWS ON THE BYPASS
ASSEMBLY INDICATING
DIRECTION OF WATER FLOW
*NOTE
Check local plumbing codes
in regards to requirements
for use of Check Valve or
back flow prevention or
vacuum breaker
*
CAUTION!
Never insert drain line
directly into a drain, sewer line, or trap.
Always allow an air gap between the drain
line and the wastewater to prevent the
possibility of sewage being back-siphoned
into the conditioner.
NOTE
Waste connections or drain
outlet shall be designed and
constructed to provide for
connection to the sanitary
waste system through an
air-gap of 2 pipe diameters
or 1 inch (22 mm) whichever
is larger.

18 19
Familiarize with Button Configuration:
3. Power and Program the Valve
Attach the Transformer cable to the valve and plug in the transformer to the 110V Power outlet. you will notice the two screens on right will alternate.
6(77,1*6 83
'2:16(/(&7
TIME
08:27 AM
6(77,1*6 83
'2:16(/(&7
REMAIN
GAL 1060
1. Press MENU key to advance to TIME OF DAY. TIME OF DAY will flash.
6(77,1*6 83
'2:16(/(&7
TIME
08:27 AM
2. Press the UP or DOWN key to adjust the TIME OF DAY. Press & hold the UP or DOWN key to quickly advance the hour and minutes. When desired time
is displayed press SET to advance to the HARDNESS setting. HARDNESS will flash.
6(77,1*6 83
'2:16(/(&7
HARDNESS
020GPG
3. Press the UP or DOWN key to adjust the HARDNESS (Min 1.Max 199). When desired hardness is displayed press SET to advance to the PEOPLE setting (Min1/
Max9). People will flash.
6(77,1*6 83
'2:16(/(&7
PEOPLE
04
4. When desired number of people is displayed press SELECT to complete pro-gramming.
TIME
08:27 AM
KEYPAD
4Add Salt to the brine tank/cabinet
4. Put 40 kgs of crystal water softener salt in the
brine tank. The unit will automatically ll the
water to the correct level when it regenerates.
BACKWASH
10 MIN
RINSE
10 MIN
BRINE
60 MIN
REFILL
11.1 MIN
1
1. Connect the transformer
to the valve. Plug the
12-volt transformer into
a 120 VAC 60 Hz outlet.
2. Open the brine tank /
cabinet salt lid and
add water until there is
approximately 3”(75 mm)
of water in the tank. Do not
add salt to the brine tank at
this time.
STARTUP INSTRUCTIONS
This function is to accept the values if changed and advance to the next page in
the menu.
These buttons are used to increase or decrease the value of the settings while in
the programming mode.
This function is to enter the basic set up information required at the time of
installation.
Key Pad Configuration:
Manual Regeneration Using Keypad
Press“Setting Key”Once for Delayed Regenerations or Hold for 5 Seconds for Immediate Regeneration
Below is the sequence of Regeneration cycles
1. Backwash
2. Brine Draw and Slow Rinse
3. Rinse
4. Brine Rell

20
SERV.
Service
BRINE RINSE REFILL
BA.WA.
BACKWASH
Manual Regeneration
To start an immediate regeneration turn the knob clockwise from the service position (9:00) to the 10:00 position. Within a few seconds the an immediate regeneration will
begin. Using the knob you can manually advance to the next position. Pressing any button will also advance to the next position.
For Delayed Regeneration, Press Settings Button Once
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