Numera PERS 4200X-Self Operation manual

Oakville Trafalgar Memorial Hospital
3001 Hospital Gate, Oakville, ON L6M 0L8
Tel: [phone]
Toll Free: 1.800.665.7853
ConnectcareMedicalAlert.ca
Numera PERS 4200X-Self Installation & User Guide
Please Keep This Guide In a Safe Place For Your Reference
From Connect Care Medical Alert Service

1. Determine the best location for the console e.e. central location in the home
such as living room or the bedroom.
2. Please avoid placing the console/base unit in areas with metal obstructions and
concrete walls to eliminate radio frequency obstructions
3. Do not place the console next to something that makes a lot of noise such as
next to a television or radio
4. Do not put it right next to your stove or close to any other heat source
5. Do not set the console in a place where it will get damp such as a bathroom or
near house plants that are sprayed at any time
6. Do not place it very close to any large metal objects such as microwave ovens
as metal stops the signals from the button reaching the console
7. Do not connect cables other than those supplied with the console
If you require your console to be moved or re-located within the home after the
initial installation, please contact our office to provide us with an updated location.
Please Read Before Installation
From Connect Care Medical Alert Service
2.

Position the 4200X Console so the end view is facing you
Installing the Console with an Existing Telephone Line
1. Plug the Power adapter into an electrical outlet. The console will announce
“console ready”. The Help and Home button on the base unit are Solid Green
2. Determine whether the telephone service used by the client is via a land-line or
a digital modem
A. Land-line: Locate a telephone jack that is in close proximity to the power
source. If there is a telephone plugged into the telephone jack, unplug it
from the telephone jack and plug it into the port on the back of the console
marked “Telephone” Plug the telephone cord that is connected to the port
on the back of the console marked “Line” into the telephone jack at the
wall. The console will announce “Phone Ready” Note: Verify that the
telephone has a dial tone.
B. Digital modem: Check to see whether the telephone cord connected to
the digital modem is connected to a telephone or a telephone jack
i. If it is connected to a telephone, unplug the telephone cord from the
digital modem and plug into it into the port on the back of the console
marked “Telephone”. Plug the telephone cord that is connected to the
port on the back of the console panel marked “Line” into the telephone
port of the digital modem. Note: Verify that the telephone has a dial
tone.
ii. If it is connected to a telephone jack, unplug the telephone cord
connected to the telephone jack and plug it into the port on the back of
the console marked “Telephone”. Plug the telephone cord that is
connected to the port on the back of the console marked “Line” into the
telephone jack. The console will announce “phone ready”.
Note: Verify that the telephone has a dial tone.
From Connect Care Medical Alert Service
Instruction For Self Installation
IMPORTANT:
IF THE PHONE LINE IS DOWN OR INTERRUPTED THE CONSOLE WILL BEEP AND ANNOUNCE
“PHONE TROUBLE” 1 TIME ONLY. NOTE: NO VISUAL INDICATION IS DISPLAYED ON THE CONSOLE.
3.

1. Using the end of a pen Press and release the Test button located recessed on the
bottom of the console. DO NOT hold down on the test button or this will clear the
buttons programmed into the console. The console will announce “Test
mode….firmware version number and hardware version number. The Cancel
button flashes Orange.
2. Now press the button to begin the test. The console will announce “emergency,
zone 1 or 2 (if two buttons are programmed) fall signal (fall signal is announced for
both the standard button and fall detector).
Note: Test mode will automatically exit after 3 minutes of inactivity.
3. When range test is finished, press the CANCEL to exit test mode. Unit announces
“Console Ready”.
Now press your Personal help button or fall detector pendant. A green light will appear
on the button. The console will beep and announce “emergency call being placed. Help
button on console flashes Red, console announces “Emergency reported & voice call
being placed”.
You will know the Connect Care equipment has tested successfully when the call is
answered by the monitoring Centre. Advise them you are testing. The operator will reset
the console and the Help button will go solid Green.
Repeat this step with each button if there are two or more buttons programmed to the
console.
From Connect Care Medical Alert Service
Performing the Range Test of Your Personal Help Button Or Fall Detector Pendant.
4.

1. Performing a monthly test call:
a. Press the personal help button or fall detector - a green light appears. You can
also raise an alarm call by pressing the Help call button on the console.
b. You will know your Connect Care equipment has tested successfully when your
call is answered by the monitoring centre. Tell them you are testing. We ask you
perform this test on a monthly basis.
From Connect Care Medical Alert Service
Using Your Connect Care Medical Alert System
Fall Detector Personal Help Button
Accidental Alarms
Do not worry if you accidentally raise an alarm by pressing your personal help button or
fall detector pendant. You can simply press the cancel button to cancel an active alarm in
progress but if your call goes through to the central station operator, simply explain it was
an accidental press. The operator will be pleased to know you are okay and will reset the
system at that time.
Cancel
5.

1. Personal Help Button
a. Your personal help button can be worn on the neck cord or as a wrist band. The
help button is lightweight and waterproof with a battery life of up to 3-4 years.
b. When assistance is needed, simply press your personal help button to raise an
alarm call. You will be connected to the central monitoring station.
From Connect Care Medical Alert Service
What You Need To Know About The Personal Help Buttons
Personal Help Button
2. Fall Detector Pendant
a. Your fall detector pendant is lightweight and waterproof with a battery life of 3-4
years.
b. The fall detector allows you to press the pendant to raise an alarm call or
automatically generates a call for assistance if a fall is detected and you are
unable to push a help button.
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Fall Detector
6.

Moving your Numera PERS 4200X
If you wish to move the location of your Numera PERS 4200X within your home,
please contact the Connect Care office.
If you will be moving to a new residence and wish to bring your response
equipment with you, contact the Connect Care office to ensure that service can be
provided in your new residence and to provide us with your new address details.
To Power off the console follow the steps below:
14 Unplug phone cord from the wall outlet.
?4 Unplug AC power from wall outlet.
@4 Press & Hold the POWER OFF button (located at the bottom of the
console) until console announces “Console Power Off” then release the
Power Off button.
From Connect Care Medical Alert Service
Important Notes
7.
POWER OFF
BUTTON
CONSOLE
BOTTOM

From Connect Care Medical Alert Service
Important Notes
If your phone line is down or interrupted, the console will beep and announce “Phone Line
Trouble” 1 Time Only. Note: No visual indication is displayed on the console. A/+.6$'%B9++*,C%
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LED LIGHTS
Help Button
HOME UNIT STATUS
POWER ON-Normal Mode
Green LED ON Blinking
When flashing green every 3 seconds, the console is
without AC power and running on back up battery.
The console announces “console power failure” One
time only
(Back up battery supplies power for up to 24 hours)
Check power connections to the console. If power is
connected the backup battery is recharging.!This can
take 5 minutes to 1 hour to charge.!Once charged the
LED will go Green. If the Green LED remains flashing
the battery will need to be replaced. A call to the
response center will be sent indicating a low battery.!
Red LED Blinking Emergency call is in progress.
Home Button
Green LED Solid
Green LED ON Solid
Normal Mode
You can press the home button to announce the
current time.
Normal Mode
Cancel Button & Help Button
LED Blinking
8.
Cancel Button
No Light
When both the cancel button & Help button are
flashing simultaneously this is an indication that the
battery is running low.
Ensure there is power to the console and allow for 3-4
hours for the battery to recharge. Once it’s recharged
fully the Cancel button and Help button will remain
solid.