Numera 2GIG PERSONAL HELP BUTTON User manual

Copyright ©2016 Nortek Security & Control LLC 1
PRINTER’S INSTRUCTIONS:
INSTR,INSTL,2GIG-PHB1-345 - P/N: 10006347 X7 - INK: BLACK - MATERIAL: 16 LB. MEAD BOND - SIZE: 8.5000” X 11.000” - TOL. +/- 0.125”- SCALE: 1-1 - FOLDING : FOLD 4 X TO FINAL SIZE 2.125” X 2.750”- FINISH WITH LOGO SHOWING - SIDE 1 OF 2 -
2GIG-PHB1-345
PERSONAL HELP BUTTON
INSTALLATION INSTRUCTIONS
The Personal Help Button Pendant (2GIG-PHB1-345) is a battery-powered transmitter,
designed for use with the provided panel. The transmitter is referred to as the “Pendant.”
The panel is the “Console.” Both Pendant and Console together is referred to as a “System.”
The Personal Help Button Pendant is a miniature, water-resistant, (Water-resistance is not
tested by ETL) supervised transmitter designed for use with compatible 345MHz receivers
(security panels, PERS consoles, and Libris Smart Cradles). The transmitter ships attached
to a permanent mounting accessory, which can be worn on its adjustable lanyard with a
breakaway release.
Figure 1. Personal Help Button
For further information regarding testing recommendations, safety precautions, use, and
operation of the Pendant and the Console, consult the more detailed instructions included
with the Console and also found in the literature section of the following link:
www.nortekcontrol.com/manual_list1.php
Figure 2. Pendant Features and Functions
Box Contents
Verify that the package includes the following:
• 1- Personal Help Button
• 1-Adjustable Lanyard with Breakaway Release
• 1-Wristband Mount
OPERATION
Initial Activation of Pendant & General Use
When your Pendant arrives, you must immediately call the monitoring service provider that
provided the Pendant to you and ask them to confirm that the Pendant has been programmed
and is properly transmitting.
The Pendant also comes with a Battery Supervision Feature, aimed to identify Systems that
are not functioning, either because the battery has died, or because the Console connection
was lost. To turn the Battery Supervision Feature ON, you must press the Help Button
and hold it down for 2 seconds. When you release the Help Button, its LED indicator
flashes GREEN to indicate that the Battery Supervisor Feature is working and the
Pendant is active.
Pressing the button should also initiate a two-way voice communication through the
Console with your monitoring services provider. If the two-way voice communication
is not initiated when you press the button, you should call your monitoring service
provider immediately to report the problem.
Once activated, the Pendant should be worn daily and tested weekly, as further explained in
the following Important Safety and Battery Instructions section.
You must be within range of the Console in order for the Pendant to communicate with the
Console, for either emergency or low Pendant battery report.
The operating range of the Pendant is limited. The exact range of a System depends
on the type of Console and other variables, such as the local radio frequency
environment. Depending on these factors, range is expected to be approximately 300
to 500 feet line of sight. Range can be reduced by walls and other barriers. You can
ensure that you are in range at any time by pressing the button to test the system.
Please refer to the instructions included with your Console and also found in the
literature section of the following link for more information regarding the range of
your System:
www.nortekcontrol.com/manual_list1.php
The Pendant is designed to be water-resistant. Only the provided breakaway release lanyard
should be used; no other lanyard is approved for use with the Pendant.
The Pendant is sealed and the battery contained therein is not replaceable. When the
battery in the Pendant is low, the LED indicator on the Pendant will display RED, and it is
designed to send a signal to the Console, which will communicate to your monitoring service
provider that your battery is low. Your monitoring service provider should then contact you to
coordinate delivery of a replacement Pendant. As a precautionary measure, in order to
ensure that the battery does not deplete before you receive a replacement Pendant,
if you see that the light on your Pendant is RED, you should contact your monitoring
service provider to arrange for a replacement Pendant as soon as possible - DO NOT
WAIT for the monitoring service provider to contact you.
HELP
BUTTON
2-COLOR
SIGNAL
INDICATOR
GREEN = BATTERY OK
RED = BATTERY LOW
TRANSMITTER WORN ON THE WRIST
AND ACTIVATED BY PRESSING
THE BUTTON WITH THE OTHER HAND
SNAP TRANSMITTER
INTO HOLDER
WRISTBAND
STYLE
PENDANT
STYLE
TRANSMITTER WORN WITH THE
BUTTON TOWARDS THE CHEST
TO ALLOW EASY THUMB PRESS
ACTIVATION AND PROVIDE THE
WEARER WITH A DISCRETELY
STYLED DEVICE
TRANSMITTER
RELEASE SLOT
The Pendant may be worn around the neck on an adjustable lanyard. IF YOU WEAR
THE LANYARD AROUND YOUR NECK AND IT BECOMES ACCIDENTALLY
ENTANGLED, AS WITH ANY CORD WORN AROUND THE NECK, IT MAY
PRESENT A CHOKING OR STRANGULATION HAZARD THAT COULD
RESULT IN SERIOUS INJURY OR DEATH. FOR THIS REASON, USE ONLY THE
PROVIDED BREAKAWAY LANYARD. TO REDUCE RISK OF STRANGULATION,
THE PROVIDED LANYARD IS DESIGNED TO BREAK APART UNDER CERTAIN
CONDITIONS. MODIFIED, OR OTHER LANYARDS, ARE NOT TO BE USED.These
risks apply especially to subscribers who may use wheelchairs, walkers, beds with
guard rails, or similar objects such as door knobs with protrusions on which a lanyard
could become entangled. Users and caregivers should exercise care with the lanyard
to ensure it does not get caught or tangled in some such equipment or other objects.
WARNING
TO REDUCE THE RISK OF SEVERE INJURY OR DEATH TO PERSONS,
REVIEW THIS SAFETY INFORMATION PRIOR TO USE.
IMPORTANT

2Copyright © 2016 Nortek Security & Control
Additional Testing Information
• Emergency Reporting Systems such as this are not a replacement for regular contact
with caregivers or access to an alternative means of placing an emergency call.
• To ensure the System is working properly make sure to TEST IT WEEKLY.
• DO NOT take the Pendant out of range.
• The Pendant is designed to be water-resistant. Usage other than as directed may
result in the inability to place a call during an emergency.
• DO NOT modify or dismantle the Pendant or Console at any time, as this could
affect its functionality. The battery is not designed to be removed or replaced (see
Battery information above for more details). There is a risk of explosion if the battery is
tampered with, or manipulated in any way.
Activating the Pendant
The Pendant can be activated by pressing the Help Button when help is needed. To ensure
sending a compatible signal, press the Pendant’s Help Button for a minimum of 2 seconds.
The System will provide a siren and spoken voice prompts to alert the user that the
“Emergency” call is being placed.
Canceling an Emergency Report
If you press the Help Button by mistake, you can cancel the emergency report by either
confirming during the two-way voice verification with the monitoring service provider that you
do not need assistance, or otherwise contacting the monitoring service provider to cancel
the emergency.
Important Safety and Battery Instructions
TEST THIS SYSTEM WEEKLY: If the Pendant battery is depleted, or the Console is not
connected, the System will not be able to communicate the need for assistance. We strongly
recommend that you test this equipment at least weekly to ensure the System is working
properly. To test the System, press the Help Button on your Pendant and make sure that
you get a verbal response from your monitoring service provider over the two-way voice
verification. If you do not get a verbal response, call your monitoring service provider to
report the problem and arrange for service.
For further information on testing and the operation of the System, consult the more detailed
instructions contained in the literature section of the following link:
www.nortekcontrol.com/manual_list1.php
Also see information above regarding Battery Supervisor Feature.
✓NOTE: Use of this feature is NOT a substitute for weekly testing of Pendant.
The operating range of the Pendant is limited. In order for the Pendant’s low battery signal to be
communicated to the Console and the monitoring service provider, it must be within range. If
the Pendant is out of range for an extended period of time, it is possible that the Pendant battery
could die without being able to effectively communicate a low battery signal to the Console and
your monitoring service provider.Therefore you SHOULD NOT let the Pendant get out of range.
LED INDICATORS
Steady GREEN while button down Good battery
Steady RED while button down Low battery
Flashing GREEN after button
release
Battery supervision ON; Good battery
Flashing Red after button release Battery supervision ON, low battery
SPECIFICATIONS
Wireless Signal Range 500 ft (152.4 m), open air, with 2GIG GC2 Control Panel, 1000
ft (304.8 m) with PERS4200X console, and 300 ft (91.44 m) with
Libris Smart Cradle
Code Outputs Alarm; Supervisory; Low Battery
Transmitter Frequency 345.00 MHz (crystal controlled)
Unique ID Codes Over one (1) million different code combinations
Supervisory Interval 70 minutes (+/- 20%)
LED Indicators GREEN: Good Battery
RED: Low Battery (Indicates the unit must be replaced)
Transmitter Dimensions
(W x H x D)
2.01 x 1.21 x 0.43 in (5.1 x 3.0 x 1.1 cm)
Housing Material ABS Plastic
Color Gray
Operating Temperature 32° to 122° F (0° to 50° C)
Water Resistance IPx7 rating at depth of 1M for 30 minutes
Battery One (1) CR 2032 (not replaceable)
Regulatory Listings ETL, FCC, IC
REGULATORY INFORMATION
FCC Notice
This device complies with Part 15 of the FCC’s Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio / TV technician for help.
This product complies with FCC radiation exposure limits for an uncontrolled environment.
Avoid operating this product at a distance less than 20 cm from the user.
✓NOTE: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
Industry Canada (IC) Compliance
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, including interference that may cause undesired
operation of the device.
Repairs to certified equipment should be made by an authorized
Canadian maintenance facility designated by the supplier. Any repairs or alterations made
by the user to this equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of
the power utility, telephone lines and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly important in rural areas.
LIMITED WARRANTY
This Nortek Security & Control product is warranted against defects in material and
workmanship for two (2) years. This warranty extends only to wholesale customers who
buy direct from Nortek Security & Control LLC or through Nortek Security & Control LLC’s
normal distribution channels. Nortek Security & Control LLC does not warrant this product
to consumers. Consumers should inquire from their selling dealer as to the nature of the
dealer’s warranty, if any.
There are no obligations or liabilities on the part of Nortek Security & Control LLC for
consequential damages arising out of or in connection with use or performance of this
product or other indirect damages with respect to loss of property, revenue, or profit, or cost
of removal, installation, or reinstallation. All implied warranties for functionality, are valid only
until the warranty expires. This Nortek Security & Control LLC Warranty is in lieu of all other
warranties expressed or implied.
All products returned for warranty service require a Return Authorization Number (RA#).
Contact Returns at 1-855-546-3351 for an RA# and other important details.
2GIG
Nortek Security & Control LLC
1950 Camino Vida Roble, Suite 150
Carlsbad, CA 92008-6517 USA
For technical support in the USA and Canada:
800-421-1587
Visit www.nortekcontrol.com for technical support hours of operation
2GIG Personal Help BuƩon I InstrucƟon Manual
MHz
2GIG
345
10006347X7
PRINTER’S INSTRUCTIONS:
INSTR,INSTL,2GIG-PHB1-345 - P/N: 10006347 X7 - INK: BLACK - MATERIAL: 16 LB. MEAD BOND - SIZE: 8.5000” X 11.000” - TOL. +/- 0.125”- SCALE: 1-1 - FOLDING : FOLD 4 X TO FINAL SIZE 2.125” X 2.750”- FINISH WITH LOGO SHOWING - SIDE 2 OF 2 -