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DOOR/WINDOW SENSOR
INSTALLATION GUIDE
STEP 1: INSTALL BATTERY
Slide open the Door/Window
Sensor’s top housing. Pull the
plastic tab from the CR2032 battery
in the housing top as shown below.
STEP 2: JOIN THE NETWORK
Button
USERS
Refer to the instructions on your system’s computer
software, web portal or smart phone application for
the proper method to join and configure the
Door/Window Sensor. The button may be pressed
with the end of a paper clip or a pencil. Do not use
a sharp object like a tack or pin.
ECOSYSTEM DEVELOPERS
Contact NYCE for our “ZigBee Device Messaging
Specification” document with details on how to
integrate the Door/Window Sensor and other NYCE
products into your ZigBee compliant network.
STEP 3: PROPER DEVICE ORIENTATION
Ensure that the Door/Window Sensor and the Magnet are facing each
other as shown in the diagram below on the left.
The Magnet and Door/ Window Sensor can be a maximum of 0.75” (1.9
cm) apart.If aligned properly, you will be able to hear a ‘click’ when
they approach.
Check that the icon on your computer software, web portal or smart
phone application updates with a “Closed” and “Open” icon as the
Magnet is moved close to and away from the Door/Window Sensor.
INCORRECT ALIGNMENT
CORRECT ALIGNMENT
< 0.75”
1.9cm
Door/Window Magnet
> 0.75”
1.9cm
STEP 4: TEST AND INSTALL THE SENSOR HOUSING
Test the Door/Window Sensor from desired location before
permanent installation. Using the methods shown below, install the
Door/Window Sensor bottom housing on a clean surface.
2-SIDED TAPE SCREWS
Notes: Installation on metal can reduce transmission range.
Ensure that the device is installed in a dry location away from running
water, excessive moisture, and rain.
STEP 5: INSTALL THE MAGNET
< 0.75”
1.9cm
Door/Window Magnet
Install the Magnet in the proper orientation using
2-sided tape or screws. The Magnet must be
within 0.75” (1.9 cm) of the Door/Window Sensor.
If using 2-sided tape, the Magnet’s tab can be
removed by snapping the screw tab along the
scored line shown above.
STEP 6: INSTALL THE SENSOR
Once you have installed the bottom
housing and confirmed the device is
communicating, insert the
Door/Window Sensor’s top housing as
shown above
PRODUCT FUNCTION AND LED INDICATORS
BUTTON LED ACTION LED DESCRIPTION
2 TIMES  NETWORK STATUS  JOINED
 NOT JOINED
 RE-JOIN IN PROCESS
4 TIMES  NETWORK JOIN SEARCHING FOR NETWORK
DEVICE BEING CONFIGURED
 DEVICE JOINED
 DEVICE FAILED TO JOIN
8 TIMES  FORCED RE-JOIN  RE-JOIN, SEARCHING FOR PARENT
10 TIMES  NETWORK LEAVE  LEAVE (IF JOINED) AND
AND DEFAULT  DEFAULTS RESTORED
NO ACTION WRONG BUTTON PRESS
DEVICE BUSY
POWER UP 
LED
Button