O2 e169 User manual

ø Mobile Broadband User Guide
Pay Monthly
USB Modem E169
We’re better, connected

What’s ø Mobile Broadband?
ø Mobile Broadband lets you use the internet almost anywhere.
And it includes connection to any of The Cloud’s Wi-Fi hotspots in the UK.
If you use Windows, you can use BT Openzone hotspots too. Wi-Fi is faster,
and it won’t cost you any more.
Your USB Modem works on PCs and Macs, and it automatically
finds the fastest connection for you.

Contents
Getting started
What’s in the box 2
Putting in the sim 3
Setting up on your computer 4
Windows 4
Mac 8
How to use
Ways to connect to the internet 16
Connecting with ø Mobile Broadband 17
Checking how much data 22
you’ve used
Using Wi-Fi 24
Text messages 30
Using ø Mobile Broadband abroad 34
Using your USB Modem 35
as a memory stick
Help
Your first bill 38
Installation problems 39
What can I do to improve 40
the speed of my modem?
FAQs 41
Taking care of your USB Modem 42
Glossary 43

Getting started
1

What’s in the box
You’ll also have been given a sim card separately, either in our shop or through the post.
It’s a good idea to save your ø Mobile Broadband number in your phone’s address book.
You’ll find it on the credit card sized card that you popped your sim out of (and on your
dispatch note if you bought ø Mobile Broadband online). You’ll need it to use Wi-Fi, to buy
data or if you call Customer Services for any help.
To use ø Mobile Broadband your computer needs at least:
Windows
• XP Service Pack 1-3 (32 bit), Vista (32 bit)
• Processor: 500Mhz and above processor
• Hard Disk Space: 150MB
• RAM: 1 GB
• Internet Explorer 6.0 Service Pack 1 or higher
• Video: 256 colours and 800x600 resolution
Important: Windows 2000 isn’t supported
USB cable - plug it into a USB port on
your computer and your USB modem
to try and get better reception
USB Modem
Mac
• Mac OS X: 10.4 or higher
• Hard Drive Space: 64MB
• RAM: 1 GB
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2

Putting in the sim
You need to install ø Connection Manager, which will manage all your internet
connections.
1. Take the cap off the modem.
2. With the ø logo facing up, hold the modem and slide the sim card tray out with
your fingernail.
3. Take your sim from the pack in the box, and put it in the tray with the gold chip facing
up. The slanted corner should slide in first.
4. With the chip facing down, push the tray completely back into the USB modem,
but don’t force it.
3

Setting up on your computer
You can use ø Mobile Broadband on more than one computer. You need to install the
software on each computer you want to use.
If you’re using Windows, read on.
If you’re using a Mac, go to page 8 .
Windows
You need to install ø Connection Manager,
which will manage all your internet connections.
1. Plug your USB modem into a USB port on your
computer. Look for the USB port symbol
2. Wait a few minutes. If the AutoPlay window
pops up, click Run AUTORUN.EXE.
T i p : If it takes more than a couple of minutes,
start ø Connection Manager manually
by going to Start > Computer >
O2 Connection Manager.
Connection Manager will get ready to install. This may take a few moments.
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3. If the User Account Control screen
pops up, click Allow.
4. Read the licence agreement and tick
the Accept box. Click Next.
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5. Click Install.
Wait while the InstallShield Wizard installs
ø Connection Manager. It might take a few
minutes.
6. Click Finish.
Wait while Connection Manager finishes
installing. It might take a few minutes.
7. Tick the Pay Monthly box and fill in your details.
You need to fill in your bill date so Connection Manager
can estimate how much data you’ve used.
By filling in your other details we can keep you up to
date with any new software developments that will
improve the service you get.
Click Continue.
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Tip: You need to fill in your bill date so Connection Manager can estimate how much
data you’ve used.
How to find your bill date if you’re a business customer
Your bill date is the same as everyone on your account. If your business doesn’t have an
account, your bill date will be about a day after you bought ø Mobile Broadband.
How to find your bill date if you’re not a business customer
We’ll send you an email when your bill is ready to read online. The date of the email will be
your monthly bill date. If you asked for a paper bill, the monthly bill date will be on the bill.
If you haven’t received your bill yet, you can fill in your bill date later. Click View Usage on
Connection Manager to do this.
You’re nearly ready to go.
Go to page 16 to start using the internet.
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